Seen quickly. Front desk and medical staff were courteous, professional and efficient. Facility is…read moreclean. Positive experience.

I have been to this facility three times . Each time I am more impressed with their professionalism…read moreand kindness . They run this place like a chick fil a ! The online check in is a breeze to use . When you get there just show your drivers license to the very helpful person behind the desk . My wait has never been more than 10 minutes . The nurses and practitioners are just wonderful . I have been to see them for a diagnosis of the flu , shingles and lately a lung infection . All three times I am treated so nicely and professionally. You can even save yourself a trip to the pharmacy by buying your prescriptions there . I will go to Piedmont urgent care before I go to my regular doctor . I am very impressed .

Brandon at Piedmont Urgent Care in Douglasville was awesome. I came in for a painful ingrown…read moretoenail and he was professional, thorough, and made the whole process way less stressful than I expected. He took the time to explain everything, made sure I was comfortable, and did a great job with the procedure. The staff was also very helpful and respectful throughout the visit. Definitely recommend this location if you need urgent care and want staff who actually care about their patients.

Caring people from the front desk to the back. The nurses are wonderful, caring and they listen the…read moredoctors take their time and listen to you. Just a very caring place to go place to go when you are not feeling well.

As someone who has tried different metro Atlanta Kaiser locations, please don't go here if you want…read moreto feel heard, cared for, and valued. Dr. Jackson and her nurses not only made me feel worse, but were openly verbally speaking about me in a negative way when I exited my exam room. No patient should ever feel disrespected or not valued. Do yourself a favor and take the extra commute to the Kennesaw location.

Ok after my visit I received a call from the office manager. I was allowed to explain to her in…read moredetail the experience I had that day. She was extremely sympathetic and apologetic to my experience. She even went above and beyond to help me with other issues I was having. I was highly satisfied with the service she provided me over the phone. Thank you.

Everyone is friendly and the process is quick and they are very persistent with checking in u and…read moremaking sure the center is runnning efficiently

Beware of BIOLIFE ;-( Appears they think they're better than any other plasma collection…read morecompany. BioLife can go FUCK OFF! BioLife - Needs to seriously educate their staff! I was checking out BioLife on May 14th, told has to be 7 days from last visit to CLS was May 11th, told to return on May 18th. Spent 3+ hours becoming a new member at BioLife, after the full exam, getting drained and told to return on Wednesday 20th as that would be 2nd in 7 days. I return to BioLife on 20th, told I'm still popping up in system at CLS, so return on 22nd today. Now, told that because I have popped up 2 times as another center, I'm band from BioLife for every!!! That's there rules, not anyone else's rules. So I have only gave plasma once in 7 days (Monday to Monday is 6 days) but, because I checked in on 20th and the 14th (gave nothing, no blood test or plasma), just checked IN, I CAN'T go to BioLife Plasma every again! That's just dumb! All because there STAFF us not trained properly. Spoke with manager stephanie , and she apologizes and says we'll train her people!

The worst customer service ever. I would call several times to reschedule appointments and never…read morereceived a call back from scheduling after leaving several messages. I was able to speak to the office manager once, she did not seem to care at all that I was upset. The wait times are also outrageous, sometimes I would wait in the waiting area for 2+ hours and my appointment would only last 10 minutes. I would never recommend this practice to anyone.

I found Dr. Zdonczyk to be kind, patient and caring. I felt that I was in good hands from the…read morebeginning of the encounter and I left very satisfied that I was and would be helped.

My wife and I visited Open Hand Atlanta to volunteer our time for a couple of hours to prep meals…read more Open Hand provides nutritional meals for those with chronic diseases, such as AIDS/HIV, different forms of cancer, etc. These nutritional meals promote and prolong healthier way of life. Once you arrive and sign in, you'll be taken to a waiting room area, where Open Hand staff gives you a rundown of their history and what their mission is. You also get the rules of the prep room and are gifted a one of a kind hairnet, plastic apron, and men with facial hair gets face masks. No jewelry may be at any time. Rings, necklaces, earrings, facial piercings, watches, etc. can NOT be worn. There are different things that you can do at this space, but I wanted to do meal prep. We washed our hands and grabbed plastic gloves. Keep in mind, the gloves are different sizes. The meal prep was like an assembly line. The meal we prepped was Beef Stroganoff on Noodles with Green Beans. With a scale, the first person weighed the appropriate number for the noodles, the second person weighed the right number of beef stroganoff, and the third person weighed the right number for green beans. There is then a fourth person who wipes off any excess food from around the rim of the food container. This is important so the plastic cover will seal appropriately. It's then put in this contraption that holds multiple containers and a person press seals it and puts it to the side. This is definitely quite a process, but once you get into the flow of it, it becomes easier. Some people make it a challenge against another group to see who can make the most meals. Side note: THIS PLACE IS FREEZING! The ENTIRE BUILDING IS COLD! Bring a jacket or hoody. Overall, this is a great place to come with a group or by yourself and do some charitable services. Fortunately, we came with a large group of my wife's coworkers, so we were able to knock out over 2,500 meals which was awesome! I'd definitely come back.

I volunteered at Open Hand two weeks ago (Saturday, July 22, 2017) and had a lot of fun. I didn't…read moreknow what to expect as far as working conditions, the general environment, and exactly what we would be doing. Would I be in some freezing cold meat locker? Would I be inside an insanely hot warehouse? Would I be breaking my already broken back moving heavy objects around? Would I be doing some mundane task for hours and be bored out of my mind? Fortunately, the answer to all those questions was no. I went with a big group to celebrate someone's birthday (a neat idea). Half of us did meal packing and the other half did market basket packing. I signed up for meal packing. Our meal packing session involved packing meals into bags and portioning food into individual containers (think frozen TV dinners). The food was already cooked and just needed to be heated up to be eaten. Market basket packing involves packing nonperishable foods. In this case, the food wasn't cooked and the recipients would need to cook it themselves. We signed up to work from 1pm to 4pm. Each of us had to register on Open Hand's website. After registering and reserving our spots, we received confirmation emails with information, reminders, and dress code requirements. One of the dress code requirements in my confirmation email said, "Long pants are preferred. Skirts or dresses must be shin length." I wore shorts. When standing, those shorts touched the top of my knees. My girlfriend, who also signed up for meal packing, wore shorts too. Her shorts were shorter. She ended up getting moved to market basket packing because of the length of her shorts. This wasn't a big deal, but the dress code requirements listed in the confirmation email should have been more clear about shorts or simply just said that long pants are required for meal packing. There was at least one other person in our meal packing group with knee-length shorts. When you arrive to Open Hand, the volunteer entrance is clearly marked. Each volunteer must sign in and sign out using a computer just inside the entrance. We arrived right around 1pm, checked in, and were ushered into an orientation room. The orientation was quick, about 10 minutes. A short video about Open Hand was played and then we got some in-person instruction. After that, we were whisked to our volunteer work areas. For meal packing, we had to wear hair nets and aprons. First, we helped prepare bags to place meals in, then we moved into the meal packing work area. This was a cool, clean room with various tables and assembly lines. One group was already sealing TV dinner trays when we arrived. We washed our hands and helped assemble bags with four meals in them: Monday lunch, Monday dinner, Tuesday lunch, and Tuesday dinner with cornbread and condiments (ketchup and mustard). It was pretty easy. Each person was assigned to place one or two items into each bag and pass it down. I was responsible for the ketchup and mustard. After a bag had four meals, cornbread, and condiments, it was tied and placed on a tray which was later stacked and carted off. We assembled 126 of these Monday-Tuesday meal bags. Two of our meal packing group were broken off and sent to the cornbread station where they individually bagged and sealed cornbread. The cornbread was already cooked and cut. After assembling the meal bags, we took a short break in the break room and then were called back into the meal packing room for another job. This time, we had to portion food into TV dinner trays which would later be sealed. This task was harder than the last because we had to handle food directly with our hands (wearing gloves of course) and measure correct portion sizes using scales. We packed 285 meal trays filled with chicken, mushroom risotto, and peas and pearl onions. The hands of the people scooping and portioning out the risotto and peas got tired. I helped a little bit with the peas and organizing and stacking the meal trays on bigger trays, but I mostly was responsible for placing a piece of chicken on top of the risotto. We ended up spending almost our full 3-hour allotment at Open Hand. The market basket packing group ended up finishing early, in under 1.5 hours. Volunteer Services Manager Julie Barwig was the person who oversaw our group. In the meal packing room, Andre led us for the meal bag packing and Shameka led us for the meal tray portioning. Everyone was nice and friendly. I enjoyed the experience so much that I'm now considering signing up to do meal delivery. Open Hand's mission statement: "Open Hand helps people prevent or better manage chronic disease through Comprehensive Nutrition Care, which combines home-delivered meals and nutrition education as a means to reinforce the connection between informed food choices and improved quality of life." The campus is located in the industrial Armour neighborhood of Atlanta near SweetWater Brewing Company and the Armour Yard rail yard on the southern edge of Buckhead.

Terrible. A lot of mistakes. Way worse treatment though paying the extra hundreds of month to…read moresupposedly get better care. I think you'd get better care at an urgent care client or the vet. They didn't at all seem to have their act together and were all about presenting themselves as kind and caring, but when things were not working out, when we caught them screwing up, they started getting ugly and showing their true colors. They should have refunded the FOR-NOTHING extra hundreds we paid for a different/better level of service. Amazing how they got ugly - showed their true colors - when we canned them. We will be staying the H away from this dis-organization.

Absolutely the best kept secret in the Atlanta area. I had high expectations from a friend of mine…read moreand they exceeded it with Wendy being the nurse and Dr. Sarma delivering the best doctor experience ever. He listened and he cared. I would absolutely recommend you guys to my friends and already have.

I chose not to use this service. Everything is based on the phone interaction…read more My kid had lice. The school recommended this company. First call, nobody answered and no voice mail despite it being a Google Voice number. I call back the school to check the number - it was correct. The school said they had called to confirm the company was still in business. So this company should be expecting my call right? Second attempt gets thru to Google Voice. I state me name and someone answers the phone. The woman does not identify the business nor introduce herself. Instead she asks who I am and then who referred me. Honestly I'm not comfortable sharing any information when I don't even know if I'm calling the right place yet. When it's established that it's the right place, I tell her my child has tree and ragweed allergies - I'm concerned about what sort of treatment will be applied. She acknowledges one solution has tea tree oil and suggests a second one. When I ask what's in that one, she implies the info is proprietary but eventually after a lot of frustrated persistence, she starts reading off the list of a store bought bottle. It's surprising that I might be the first person in her career (since 2015) to raise any concerns. It's more surprising that she did not have the answers at the top of her head. We ended up choosing someone else mostly due to price, but she does come to you if that's more important to you.

My 11 yr old daughter told me that she has lice and showed me a few grayish bugs that she found in…read moreher head.we took her to urgent care that Saturday.they confirmed lice ( the Dr. Would not even come in the room) and wrote a prescription and told us to throw away all of our brushes, combs, headbands)I was terrified of what I would have to do, combining strands of her thick long hair(down to her waist) and removing nits strand by strand.Someone mentioned to me that you can call a professional. I chose the Louse Girl, because she came to the home and I do not want to go somewhere for hours. I made an appointment that Saturday night on her website. Stacey showed up at my door the next day at 10am. It took her about an hour, she even collected the bugs in a plastic ziplock and took them with her.She was nice enough to check everyone in the house at no additional charge.I was concerned that we would have to wash curtains, bedding and spray chemicals on our sofas and fabric furniture.she reassured that there was no need to spray pesticides or wash curtains, just the bedding. I asked Stacey about her repelling shampoo and conditioner on her way out the door.She did not push the product at all, but we wanted it.She also provided a note for the school, b/c the nurse wanted to check my daughter hair 3x a week. Stacey also came out a week later to make sure the lice was eradicated. My husband and I agree that she was worth every penny. By the way, Stacey told us to keep the brushes, combs, and headbands and put them in a plastic bag in the freezer overnight. She was a life saver! She it quite and shy, but is a great professional. Yes, she responds to her google voice.