Jade is amazing and talented. I can always trust her with my balayage. She's kind and I enjoy my…read moretime with her. I am a loyal client and won't go anywhere else!

Linh has been doing my eyebrows for over a decade, and she is truly the best! She always shapes my…read morebrows perfectly and consistently does an amazing job. I've recommended her to so many friends over the years, and every single one has been so happy with their brows. She's incredibly talented, professional, and always pays attention to the details. I wouldn't trust anyone else with my eyebrows!

My hair looks steerable after 3 months of quarantine, and my regular hairdresser was booked for the…read morenext two months. So I Yelped and found the good reviews here. Booked an appointment soon enough for me, and asked me what u was looking for: hair cut, color, etc. They called a couple days before to confirm the time. The day of the appointment they were ready for me, on time. With this COVID situation the place is at smaller capacity and we kept the social distancing and use of the masks. I showed Sara pictures of what I wanted and she gave me some feedback, we came back with a plan. It took 4 hours but my old, damaged hair is gone and I have some color that goes with my skin complexion and my personality. I completely forgot to take the "before" picture of my hair, but we did take the "after". Will see them in two months.

I am super disappointed in the careless treatment of my hair. The photo I showed the stylist was a…read moredark red image. As you can see it is a blonde and not dark red. Not only that, the photo I showed the stylist was an Aveda salon pic! Can the stylist here not comprehend that bleach should not have been used for this color. It is truly tragic that my original hair is far better than my current state of disaster. I now have to wait 7 weeks and do treatment to add hydration back into it. I suppose the best thing that came out of this is that I will be experimenting with up dos! I can say beware when showing photos, there is a potential for a drastically different result red to blonde for over $300, should have just stuck with my Madison Reed do at home subscription!

This is such a great location! The salon has many amazing services. There's hair, massage, facials,…read morepermanent makeup, med spa etc.

First time getting scalp treatment, very relaxing I definitely will be coming back…read moreMya was the best very relaxing. She did a great job. thank you Mya

I've been seeing Annie for about 6 months now. She's the only one in Orange County I trust to get…read moremy bangs right. She not only gets it right the first time but she does a great job at making sure they grow out properly and still look flawless. The inside has a very chic, boho vibe with lots of greenery. Can't wait to try the head spa soon!!

I've easily been coming here for easily over 8 years now, I began getting the Japanese Keratin Hair…read moreStraightening with Yoshimi in high school and the results have never failed. I have very thick, long, curly hair that I simply don't have time to manage on a daily basis and this treatment has easily lasted me 8 months or longer after each session!! After Yoshimi's leave, Ikuo took over and he's the only person I've seen for two years now, still PERFECT. He's very attentive and kind, and does not take a single step without consulting. Even after years of doing this treatment once my growth comes my curl pattern remains unchanged, still healthy, shiny, thick, and curly. Highly recommend Ikuo and the straightening treatment to anyone looking for excellent service and perfect results!

I called today to make an appointment, but the person who answered spoke so harshly that it shocked…read moreme. She sounded angry the entire time that I got scared. She told me she had a 5 p.m. opening today, but that didn't work for me so I asked if there was a different time available on another day. When she asked which stylist I wanted, I told her that I had read the owner's message on their website and that it made me want to have my haircut here (I was actually really excited and looking forward to it.) But her reaction was so unpleasant, and she seemed irritated the whole time. I somehow managed to book the appointment, and before getting off the phone I asked, "May I have your name, please?" She curtly said,"Yoshiko." She clearly sounded annoyed and in a bad mood throughout, which honestly left me feeling awful. I've never been to this salon, nor have I ever met her, and yet that was the treatment I received. After getting off the phone in disbelief, I once again looked up East West Hair Salon website and found her name there. Wow, but that attitude is unacceptable. It was such a bizarre experience it made me wonder whether she would have treated me the same way she did if I were American, if we weren't speaking in Japanese. Oh well, I have an appointment next week -- I'm a little scared (º‒º) -- but since I'm still drawn to the owner's message on the site, I think I'll give it a try... wish me luck ;O

Kim is a delightful person. She does know how to do hair. But for whatever reason, she can't do my…read morehair the same way twice. The first time I went in there were too many yellow highlights. I went back and Kim fixed them. Very good. The next time I went in, the color was great. It wasn't too yellow or too dark. I wasn't happy with the cut because my hair wouldn't lay right. I went in today, 4/2/26. I told Kim my color the last time was great but the cut didn't lay well. When I left, my hair was a color it's never been in my life. It was brown. And that is after I said it looked too dark. Kim used a completely different method for the color and the result was a completely different hair color than I have ever had before. My hair is brown. It's a nice shade of brown but it's not at all what I asked for. I look like death with dark hair. That's why I come in to get my roots done..I'm staggered now. I could go back and ask Kim to fix it. But I'm afraid of what will happen next.

We showed Kim a reference photo for less than 30 seconds twice and she recreated the EXACT look we…read morehad in mind. She was so professional, gentle, calculated, and quick as we were walk-ins. We live in Northern California but decided to wait until we could get a service here because of her reliability. As someone with wavy hair, I really appreciate the opportunity to have my hair cut and left looking so natural and refreshed.

Went to see the absolutely amazing Courtney!! Courtney has done my hair for over 10 years! So when…read moreshe moved salons, I said GURL I'd drive out of state or fly to see you lol! Truly she is amazing and her talent is unmatched. I've had pixies, to bobs, to lobs, to now long hair and she has done them all! She's also done my color and it's turned out fabulous (I'm a serial box dyer ) but I'm trying to stop!! She never judges me lol. Do yourself a favor and book with Courtney! She's amazingly talented and just such an amazing human being. This salon is also so pretty and it's got such a beautiful vibe. Tons of parking and easy to find.

I love zeta for her styles at gods and hero's before June 2023…read more I am excited by connecting with her at One to One to see what new tricks she has learned

I love this salon and Jessi! Her attention to detail and eye for style are exceptional, and her…read moreexperience really shows in the quality of her work. The salon itself has great energy and a welcoming atmosphere. Always a great experience- I highly recommend it! Cheers

I had a fantastic experience at The David Salon and highly recommend both the salon and James for…read morecut and color services. He did an incredible job--the color is rich and beautifully done, and the cut has amazing shape, volume, and style. Beyond the great results, the salon is clean, welcoming, and professionally run. The staff was friendly and attentive, making the entire visit feel relaxed and enjoyable. I couldn't be happier with how everything turned out!

Jessica is a super friendly and talented stylist! I had a long hair cut with layers and she was so…read moremeticulous in making sure my hair was exactly how I wanted it. She also took care in shampooing my hair, gave me a nice scalp massage and offered me a beverage. The entire experience was so relaxing. I told her that I trim my grey hairs because I haven't come to accept them yet, and she spent probably 20 minutes trimming my grey hairs for me lol Cannot rave about her enough, I already told all of my friends! Cost was $110 plus tip for a long hair cut, which includes shampoo and styling.

I paid over $300 for a haircut and single-color service. My complaint is not simply about the final…read morehair result, but about the overall service and professionalism I experienced. During the appointment, the stylist made several comments that felt unnecessary, judgmental, and uncomfortable. Instead of feeling listened to as a client, I felt dismissed and pressured. A salon appointment should feel professional and respectful, especially when the client is paying several hundred dollars for a service. I also did not feel that my concerns were handled with care during the appointment. I felt uncomfortable continuing, but at the time I did not know how to address it directly. Looking back, I wish I had asked to speak with a manager before the service continued. For a salon charging this price point, I expected a much more respectful and customer-centered experience. Clients should not leave feeling upset, uncomfortable, or regretful after paying over $300. I hope management takes feedback like this seriously and provides better training on communication, professionalism, and how to handle client concerns during a service. Based on this experience, I would not return.

My daughter was looking to get her hair done for prom last minute , I found Sariah online reached…read moreout and she responded so quickly. We booked an appointment with her the next day, and my daughter couldn't be happier ! She said she was thee nicest so easy to talk with and LOVED her hair !!! So grateful we found her !

I booked with Stephanie Gonzales for a tone/gloss appointment, and unfortunately, my experience was…read moreextremely disappointing due to poor customer service. My appointment was canceled the day of, yet I received no text, email, or notification informing me. In fact, at 7:52 a.m. the morning of my appointment (scheduled for 11:15 a.m.), her team texted me confirming details and letting me know what to expect during the service. So, when I arrived and was told my appointment had been canceled due to "miscommunication," I was very confused. What made this even more frustrating was that nowhere on the booking site or Instagram page does it clearly state that new clients are required to complete an email consultation prior to their appointment. After explaining the cancellation, Stephanie quickly asked me to put my hair down so she could assess it and ultimately said she could still fit me in for the service I booked but that I would have to wait because she was busy. During the time slot I had originally booked, she was servicing another client. The most disappointing part of the experience was how cold and unwelcoming the interaction felt. My hair wash was extremely rough, rough enough that the shampoo bottle was even dropped during the service and the entire appointment felt rushed. There was no effort made to make me feel valued as a client. As someone who also works in the beauty industry, I truly believe client experience and genuinely making an effort to talk to your client is important and part of the job. At one point, while going back and forth between me and the other client, she told the other client, "10 more minutes and I'll be all yours," which only reinforced how much of an inconvenience I felt like during my appointment. To be clear, this review is solely based on the customer service experience, not the quality of her work. I'm not seeking a refund. I'm only sharing my experience so others can make an informed decision and in hopes that this feedback is taken seriously by the salon as it seems I'm not the only one with this experience.