1. Wendy Brown Home

    1. Wendy Brown Home

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    Providence, RI

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    Wendy Brown Home

    4.7 (7 reviews)
    Closed 10:00 am - 5:00 pm
    Updated over 3 months ago

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    At Home - Another view of the sleek and stylish console table from the Honeybloom Hazel series, showcasing its versatility and modern d...

    At Home

    (37 reviews)

    $$

    I used to LOVE this place...until i've had to deal with the employees and their lack luster care…read morefor customers. I recently bought one pair of curtains there to try them out in my bedroom. My husband and I really liked them so I needed to go back to buy 3 more. When I went the first time, they were going through inventory and the curtains were not out on the floor. I asked an employee if there were any in the back. He said "Yeah but because of inventory we can't get them. I can't go in the back cause it'll be in a box somewhere. Come back next week." I was a bit perplexed - so you refuse to sell me curtains because of inventory? I've done inventory with stores before and I've never heard of this. Such a wasted trip. So I call the store a week and a half later to ask - the employee goes to the curtain dept to look for them. I try to give her the UPC# but she doesn't want it, she's looking via the description. She says "They're probably in the back and I'm not going back there. It's in a box somewhere. They're unloading a truck now so it'll be out soon." I ask why it says there are 5 in stock online? She says "Well it's probably 5 cause there's 5 in the truck coming to the store right now." Even though it has said there's 5 in stock for the past 2 weeks. So my question would be - how unorganized is it in the backroom that no employee wants to go back there to check merchandise?? Is it just me or is that crazy?

    I just left the At Home in Seekonk and cannot believe the 2 incompetent 2 guys there, the cashier…read moreand the manager. Going in to use my At Home rewards and they do not know how to scan it in and I had to pay with my At Home credit card. These 2 need MORE TRAINING!!!!

    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    (141 reviews)

    $$

    TERRIBLE delivery service! Bob's Furniture charges $150 for a White Glove experience, just for the…read moredelivery guys to ruin the entire experience for you. The first delivery, the item was damaged. After returning it, I was scheduled for the next delivery date which was 5 days after the original date. When the next delivery date came around, the delivery guys argued with my elderly mother that the item was "too heavy" to bring up the stairs, following he is not going to "break his back" doing so. The best I was offered was another delivery date, with a different team, 10 days later! I had to fight a hard fight to get next day delivery at a special time because I had no one to receive the furniture for me and I had to be at work. I waited 2 hours and nobody showed up! After the 2 1/2 hour mark, I got a call stating the delivery team is outside of my house, but I had already left. I was 2 hours late for work waiting for them to show up and all they had to say was they were delayed. Understanding, delays happen, however, that should have been communicated to me so we can plan accordingly. They shouldn't have just showed up 2 1/2 hours late, especially after the experience I had the pervious day. I've never had an experience as horrible as this over furniture. After going back and forth with delivery team and store associates, dealing with 2 managers and a supervisor, spending three hours on the phone about the delivery driver arguing with my mom while I was at work, then the next day, the furniture showing up 2 1/2 hours late, making me 2 hours late to work... I ended up canceling my order. All that for nothing. And the associates at store level... there's nothing they can do.

    I ordered a split king bed online and paid for their "white glove" delivery with set up. I selected…read moremy delivery date and time and received a confirmation in my email that my order had been processed and my delivery was scheduled. The morning of my delivery window came and went, so I called their customer service line to find out what was going on. The customer service rep told me that I owed an additional $42 and that my order was "on hold" until payment was processed. When I asked how this could have happened, because I ordered it online and they were the ones who calculated the total, so the issue was with their system, I was told "yeah, online ordering can be glitchy" I then asked the customer service rep why no one notified me that my order was on hold, especially since they had charged my credit card and sent me an email confirmation that was order was set and I was told that no one monitors that system so there would be no way to notify me unless I called in. What a stupid process and dumb answer to receive. I then had to call back and speak with someone from sales to pay the additional amount and they were able to schedule my pickup for the following Tuesday (they don't deliver on Sunday or Monday for some reason) I then went to read the online reviews and became so concerned because so many people have had problems with this company and everyone had a story of a delivery gone wrong or some other issue. Luckily, I received the bed, with all the parts, and the delivery folks set it up quickly and got on their way. I don't imagine that I'll ever shop here again, the whole experience was frustrating and it's evident that they don't care about their customers.

    Wendy Brown Home - mattresses - Updated September 2026

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