Extremely rude receptionist who hung up on me. They are disorganized. Dr Sarah is a good dentist…read morebut I won't put up with the mistreatment by the people who represent them. I'll be finding a new dentist.

Far and away the best dental practice. Dr. Magnusson has done extensive work on my teeth and has…read moredone such a fantastic job. I have been to many other practices in my day and have never had such a positive experience as I have had here. The hygienists are experienced and so friendly- and the fact that my kids never complain or have any fear about going to the dentist here is a sure sign that they are awesome (they have had other dentists that they were nearly kicking and screaming not to go). The receptionists are so welcoming and efficient as well. Despite not having dental coverage for insurance at the moment- I will gladly pay out of pocket (very reasonable fees here) as I wouldn't trust anyone else with my teeth!

Dr T takes pride in his work. Have been a patient since day one. I'm a difficult patient and they…read morestill gave me 100%.

Thompson Dental is top notch. The staff is great and Dr Thompson is a skilled and caring…read moreprofessional. Thompson dental stands by their work. The team goes above and beyond to get the best results possible. I really feel well cared for and cared about. Love the text and email reminders.Modern clean office. I would happily recommend Thompson Dental to anyone.

I had to get a on my tooth which is never an exciting experience. Dr. Hamedi and his staff really…read moreare exceptional. The procedure was painless and it's comforting to see that his office is immaculate. I was further surprised when I got a text later in the day checking to see how I was doing. Well it seems they use the latest technologies including digital x-rays you get the feeling of a Family Doctor Who takes an interest in their clients and families. Everything about how they operate their business shows a detailed and intense desire to service the customers well. Highest recommendation!

Great dentist and great, friendly staff. They are also super good with kids. Highly recommend.read more

The service from the dentist, great! I tried calling multiple times- all around the open and…read moreclosing times because I work similar hours and timing was tight- out of 5 attempts, three different days- they answered once.The service from the snobby office staff, one star. I called for a record release and sent the form without an email, called back less than a minute later to confirm they received the correct copy and they wouldn't answer the phone. I was on hold for three ish times and then sent to voicemail. They still never answered the phone after calling back- I resorted to calling the new dentist and they received the paperwork. Customer service and communication are not skills the front office have.

They finally admitted everyone in the office from the dentist to the receptionist recalled saying I…read morewould not be charged, so they are OK. However if all them were aware of the situation, they probably should have done something without having to make six phones calls, don't you think?

Chris the hygienist called my son "crabby" when it was unwarranted and completely unprofessional…read more Always seemed to be some type of issue with my teeth here. Front desk was nice. Switched dentists.

I would avoid this dentist office at all costs. Had my first and last cleaning there in April. Was…read moretold I had 3-4 cavities that needed filling and 3-4 watching areas for potential cavities. This seemed very off to me. My cleaning 6 months before was done by the actual dentist at my previous office (only switched to Vezzetti due to insurance change) and I had no cavities and no watching areas. I have actually only ever had 1 cavity in my 43 years of life. Took my Vezzetti office xrays and exam notes back to previous dentist for a full exam and guess what?! No cavities. Not sure if this is out right fraud or just incompetence...but I saved myself at least $1000 and ruining my perfectly healthy teeth. AVOID

Please watch your billing statements…read more Dr.Stamas is above a 5 star Quality rating & Excellent service. The Billing department needs some training on customer care............. When I called and wanted the explanation of a charge that was not estimated. I was sent to the billing department. Where the lady kept talking down to me, without listening to me. We had a seven minute conversation and she started to accuse me of yelling at her which I told her I was not doing. She then placed me on a 4 minute hold. When she came back she said that the doctor was not in she talked to his Son. Who said that when I come in for my next appointment I should discuss it with The doctor. (No resolution) If this is a portion the insurance did not pay. It should be labeled that way. Not as an additional line item labeled something else.

6 crowns done by Tom Stamas. Everyone got decay under them and they all fell off. Yes, I floss and…read morebrush 3x a day. They sight lies. They do not accept payment plans. What they probably do is make you make payments before the work is started. Staff turns over quickly. Casey at the front desk is a snot! This Doctor is to worried about lining his pocket book rather than patient care. He is inpersonable. He doesnt address you during a visit. He only talks to the hygienist. He rushes the process to get to the next patient. Everytime ive seen him, he is running between rooms taking care of several patients at the same time. They make an appointment with you for a specific procedure, bills the insurance and the procedure was never even done. This is theft and insurance fraud. He wears a mask but you can smell his stinky breath through the mask. Dont think he has ever heard of a tic tac. I arrive on time and have to wait 30 to 45 minutes to see anyone after my appt time already started. Than they threaten to release you from care if you call the day of and tell them that your son was hit by a drunk driver, got a broken collar bone and I was in the er with him all night. Casey addresses this by saying, "Tom said that hes losing money when someone cancels in an energency" How heartless and selfish can one man be???? Well, he is. My child comes before your pocket book sir andyour office is the one that calls me to cancel because you are over booked. Also they rather me come in with COVID than miss a appointment and put everyone's saftey aside just to line his pocket book. Dont go to Maui for 2 weeks if you cant afford that style. I will be contacting my insurance and filing a complaint against him for fraudulently charging the insurance for services he never did. When you come in sedated from the medication he prescribed before a procedure, he has his staff come to you with a tablet to sign off on costs, than before you leave they ask for the full payment (they say its in what u sign) Clearly illegal and predatory practices. Someone under the influence of a sedative that you prescribe sir is in no condition to be signing medical forms or agreeing to a cost. This man should get his license taken away. I had perfect teeth before seeing him. His filings dont last 2 years. Ppl follow your insurance. Most procedures for filing are covered for 24 months. What they do is when a person changes a job or their current job changes dental insuran e companies, they try to bill them. Trish was notorious for trying to do this, but finally I caught on. Once I brought it to Brooks attention who does the billing, the office ladies have all been snots and Tom could care less what his staff does as long as the golden lining is around that pocket book! If you want your crowns to last at least 10 years and filings for more than a year, stay clear from this dental office!!!! They are crooks. There are plenty of dental providers out there that'll accept your insurance. Just because they have a piano in the waiting room doesnt mean anything. Been the same old furniture and decor for over a decade!!!!! $10's of thousands of dollars later because of his poor work I ended up losing 4 teeth. He puts crowns on teeth that cant support the crown therefore it gets decay and falls off. Just a lawsuit waiting to happen. Sir, its time to go back to dental school or retire!!!!! If i could put a negative star I would. You dont even deserve a 1 star!!!​​

It has been 1 year since I underwent gum graft replacement surgery at Meridian Endodontics,…read morePeriodontics and implant Dentistry in Oconomowoc. I would strongly urge any future patients to avoid this procedure. It was an extremely painful and long recovery that they do not prepare you for. The staff was dismissive. Instructions were confusing, and every staff member told me conflicting instructions. I still have discomfort, and I never had any pain before. Dr. Charles Stoianovici seemed qualified and capable, but very arrogant and dismissive to my concerns. Our insurance did not cover any of the charges and it was very expensive. I expect better quality care.

I went to Meridain Endodontics Periodontics and Implant in August and September of 2025. I was the…read moreendodontist on the first visit and he suggested either a root canal or an implant. He felt the root canal would have a 50/50 chance of success and the implant would be the best option . Unknowingly to me, i had to set up another appointment to see the periodontist in the same office. They couldn't be seen on the same day, The periodontist had a different opinion. The root canal would have a 10% success rate and the implant was the only way to go. Neither the endodontist or periodontist gave any insight as to what was involved with either procedure. That information was left up to the treatment coordinator who I would see on my third visit. After I left my third visit, I had further questions as many were left unanswered. i called and left several messages and also sent an email, asking if someone could call me, Finally after 5 days, I called again and sternly asked to talk to someone to answer my questions, which, finally then got answered. After 6 days the treatment coordinator finally returned my call. The communication with each other and the patient are poor at best. No records on the conversations I had with them were kept in my medical records. I requested my records and images they took of my tooth be sent to me. They person i talked to couldn't locate them and asked for some time to search for them. I never recieved a call back . After 2 days I called back and talked to someone else who found them right away but I was told they needed a release form filled out so i could get my records, which i was never told about. Once filled out they emailed me my records and part of my images. I had to make a fourth trip to their office to get my images on a CD. I was also told, they wouldn't send my new periodontist my records so i had to forward them.. Lastly, I am retired, on a limited incomeand my insurance doesn't cover this type of work on my teeth. They charged my $402.00 for the intial consultation, which was out of pocket. The offered no discounts and wouldn't refund a portion of their fee. I am sure this covered the office visit and x-rays, but in comparison to other who do this smae kind of work, their costs are excessive. If you would see their office, you know why they charge wat they do. I went to another periopontist and they charged me nothing for my original consultation. In this consultation, they talked to me about both options and, in the end, were alot less expensive for the same work.

I was shocked to find out that they wanted me to sign a treatment plan to charge my insurance…read morecompany and they had not even seen the issue with my tooth. Unfortunately, they are all about money now and then she said oh we're so sorry I didn't mean to send that to you now so that means that you haven't even looked at my mouth, but you're gonna determine the best way of you making the most money prior to even see me. They're just a bunch of young DENTIST with the best dental equipment trying to make the most money and they're finding the best way of doing that. I feel bad for those individuals that don't come from like a billing background like myself and No to ask for the

First visit was really nice! Second visit not so nice. New dentist, Dr Steiner, looked at my…read morexrays and gave a medical opinion, "your sinuses are blocked on one side. Ordered a panoramic xray with out getting pre authorization even though I had one done the year before. After the xray expressed great concern with the blockage in my sinus. I was able to get an emergency appointment with an ENT doctor at Summit. he looked at the xray pictures i took with my phone and laughed. "I really dislike when inexperienced dentist do this! This is common in 25% of population and poses no threat what so ever." I called Delafield dentist immediately after my appointment to tell them of the doctors opinion. It was like deaf ears! Dental insurance would not cover the xray. Said it was a medical claim. Medical would not cover the $275.00 saying it was unauthorized and/or not pre-authorized. After 18 months of this with them, they sent me to collections. I have shared all the details with two of the accounts receivable team. Both were sympathetic to what happened and neither felt I should have to incur this cost. On top of that...they wanted me to book a deep cleaning for 2 teeth. I mad an appointment for it and my follow up for 6 months. Two weeks before the deep cleaning appointment I had to cancel it due to overseas travel. I received a voicemail that they would cancel it and my next scheduled cleaning. I was told for legal reasons they could not clean my teeth before the I had the deep cleaning! I called when I got back. Obviously my cleaning appointment was gone, i needed to wait another 4 months past my scheduled cleaning to get a new appointment. Then was told they WILL NOT schedule it until after the 2 tooth deep cleaning was completed. I found a new dentist! What a shame to treat a client like that. For this reason I can not recommend this dentist and practice to anyone.