They were very accommodating to schedule my initial consultation but when the cost went over my…read morebudget they suggested I take a couple of days to think about it and if I had any questions to call anytime at all, and that we will work something out. Since, I have called 3 or 4 times left messages and have been told id get a call back however I have not received any calls. I'm pretty discouraged it's a lot to start this process and then to feel like there's no interest either due to it being a complex case or my finances. Either way I now have to keep trying until I hopefully my find a practice that will help.

From the 1st time speaking with Vanessa, from Britely, regarding my 1st time appointment to a week…read morelater going in for my consultation~ I felt beyond comfortable! They are truly AMAZING what they do! I'm so embarrassed at how my teeth look after many years of putting my family before myself. And she never once made me feel 'less than' Even after going over a few plans that would work for me, the dentist, himself, made time to stop in and say hi!! After telling Vanessa that I do have 2 more appointments made for another opinions and not making a decision this min, without a wink, she encouraged me to do so and even sent a sweet text the morning of my next two appointments. If you were on the fence about going to Britely~ RUN they are great at what they do!!!

They altered my medical records to match their fraudulent billing records. Both are crimes…read more Currently they are being investigated for both. Also, have you ever been charged for anesthesia D9215? A regular filling includes numbing the tooth with a shot. To add D9215 is called "unbundling" a procedure from the primary filling code. In other words you were billed twice for the numbing shot. Check your billing statements. I almost missed it.

This was one of the most uncomfortable dental visits I've ever had. The X-ray machine wasn't…read moreworking properly, so I had to sit through multiple re-scans. I was already feeling uneasy, and overhearing the dentist next door speak to a patient in a dismissive, cold tone only made it worse. When I realized that was the provider I was about to see, I had a feeling it wouldn't go well--and it didn't. He showed zero empathy, especially toward someone like me who's insecure about their teeth and trying to build confidence again. He couldn't give real guidance--just said, "it's whatever you want to do." My mouth was full of blood and uncomfortable, and I had to ask for water and a cup to rinse. That should be automatic, not something I have to request. He didn't say goodbye, didn't acknowledge me at the end--he just talked to the assistant like I wasn't even there and walked off. The only person who treated me with any care was the dental assistant. To make matters worse, they never scanned the insurance info I sent or the signed form for my X-rays. I had to follow up three times just to be taken seriously. This experience was unprofessional, disorganized, and emotionally draining. I won't be returning. The office in Wauwatosa is usually pretty well but this one AVOID IT AT ALL COST

I was referred to this office and made my situation abundantly clear from the start: I am traveling…read morefrom Chicago, paying entirely out of pocket, and have an extremely limited and hectic work schedule. I called three months in advance specifically to secure surgery during a pre-approved week off in January. I was explicitly told there was availability, with the only requirement being a pre-op appointment. I completely understand this needed pre- appt. I drove in from Chicago at 5AM for that appointment, and was told my X-rays from 12 months prior were "too old." While frustrating, I understood and agreed to repeat imaging, paying $450 that day. After the exam, I was sent to reception to pay and "schedule surgery," only to then be told I would need yet another appointment before surgery could even be scheduled -- something that was never disclosed minutes earlier in the room. After explaining that I had already made a lengthy trip and that this was not what had been communicated to me, the staff briefly conferred and suddenly said they could perform the cone beam scan that same day for an additional $350. Wanting to avoid yet another trip and finally move forward, I agreed and paid on the spot. After completing the scan, I was once again sent to reception, where I was then told they actually could not accommodate surgery during the very week they had originally promised. At that point, I had paid roughly $800 for appointments day of and scans based entirely on their assurances, only to be told they could not deliver what had been guaranteed. I remained polite, rescheduled for my next available time off (cancelling my personal VACATION) in March, and clearly explained that this would be my only window until June. I also emphasized that I am in significant pain and that the delay was severely impacting my quality of life. The response was largely dismissive. I left defeated and disappointed, but understood that things happen. I received a call last week (Feb.9th from Allie) informing me that they could not perform my surgery at all because Dr. Kimmel would be "busy." It is baffling that I was scheduled in the first place if this was the case. At this point, I politely requested copies of my receipts, X-rays, and cone beam scan so I could seek care elsewhere. The tone immediately shifted, and I was met with impatience, dismissiveness, and clear irritation simply for asking for records I had paid for. When the emailed records did not include the $350 cone beam scan, I followed up and again encountered attitude questioning why I would need it despite the fact that I personally funded it. It was eventually mailed to me on a CD. This entire experience felt disorganized, misleading, and profoundly unprofessional. My family has spent tens of thousands of dollars here over the years as uninsured, cash-paying patients, which makes this level of disregard even more disappointing. It is clear to me the dismissive communication here demonstrates a serious lack of respect for patients' time, finances, and well-being. To say I am disappointed in the level of care and professionalism would be an understatement. This is not how you treat loyal, paying patients. I hope this is a "one-off" situation for this office because Dr. Kimmel himself was incredibly kind and thorough with explaining my surgery that I unfortunately, will not be having here.

Horrible experience. Ofice staff are friendly, but Dr. Wagner is a cold person with no empathy.read more

I had bad wisdom tooth what need to be extracted. The tooth did not have a lot of left above the…read moregum. My dentist sent me to Dr. Robert Wallock. Very polite receptionist and dental assistant. Doctor came 5 min later and clearly explained procedure. Tooth was removed with zero pain and entire procedure including anesthesia took only 20 min. If I could rate doctor Wallock and entire staff I would give 6 stars. Thank you Dr. Robert Wallock

Timely, painless, concerned about my well being. Great staff. I had an extraction. Total time was…read moreunder an hour.

When I first walked in, I was terrified. More so then my nine year old. My daughter was going in…read morefor molar extractions, with full sedation. As a mother, I worried, and was upset at the fact that I was unable to be with her. However, who is ever able to go back with their loved one while they are in surgery? Once my nerves calmed down, the surgery ended, and my daughter woke, I realized that it wasn't as bad as I thought it was going to be. Dr. Erbes' team made every effort to ensure me that everything would be OK. You can also tell their level of care. Some places want you in for the money, and although, I am sure that they enjoy their check as well, they were very compassionate! I recommend Dr. Erbes to anyone! He has the skill, the education, compassion, and the experience.

Today was my first visit to Dr. Nellen, and I couldn't have been happier. The staff were all…read morefriendly and everyone, especially Dr. Nellen, seemed very concerned about my well being. The operation was quick and as close to painless as possible. I highly recommend Dr . Nellen if you need oral surgery.

From the owner: Dr. Ronald H. Nellen is a board-certified oral and maxillofacial surgeon practicing the highest…read morelevel of oral surgical care in the Milwaukee area for over 20 years. He is the founding doctor of Oral and Maxillofacial Surgery Consultants of Wisconsin, S.C. and offers his patients the full scope or Oral and Maxillofacial services.

So fast and easy for wisdom tooth removal! Dr LaTocha was absolutely amazing! I was in and out in…read more30 minutes

I had a wisdom tooth come in sideways. I never felt the shot to numb me up. I didn't feel any pain…read morethrough the extraction. On top of everything the staff is very friendly and Dr Latocha has a great sense of humor to put you at ease. I am extremely happy I was referred here.