I went in to have a tooth pulled. She gave me a referral to another dentist instead and then…read morecharged me $85.00.

I'm giving 5 stars to an oral surgeon. I wish I could give her 10 stars. And, really who wants to…read moreget oral surgery?! So many other things I'd rather do. Seriously. Scrub the tub, sure. Come home to my dog in her crate after a bout of diarrhea, definitely. Step on Lego barefoot, sure. Dr. Pietz and all of her staff excel at creating a calm, compassionate, professional and competent environment from start to finish. Dr. Pietz is an avid active listener. She really listens for understanding, validates questions and concerns and speaks to patients in a positive, respectful manner. I have never, ever felt rushed in any appointment here whether it's a consultation or a surgical procedure. I've had two surgical procedures with Dr. Pietz. She even lets me bring home the extracted tooth for the tooth fairy. That fairy has definitely not kept up with inflation! Okay, let me be honest. I have a lot of anxiety with dental work. One time back in the day I couldn't get numb from the local anesthesia and another time the anesthesia wore off in the middle of a procedure. Let's face it, during oral surgery you don't want the anesthesia to not work well. Definitely not cool. Dr. Pietz has listened and understood my prior experiences and my anxieties. She respects and validates the concern. And she pays special attention to ensure that I have effective pain control. You should have seen me. The first time that I was at the office for a procedure I was a #hotmess. Seriously, pacing in the hallway. I had such a safe and positive surgical experience (after the pacing in the hallway) that on the day of my second procedure with Dr. Pietz I never thought about pacing the hallway, not once. Nope. I sat back in the chair and meditated, calm as a cucumber. Both of the procedures that I've had done by Dr. Pietz had excellent, uneventful recoveries. Easy peasy. I wish she could be my everything dentist. Instead I brought cookies into the office and a thank you card. I've had a TON of dental work and Dr. Pietz is by far the best dentist that I've ever worked with. I bet she needs more cookies.

They were very accommodating to schedule my initial consultation but when the cost went over my…read morebudget they suggested I take a couple of days to think about it and if I had any questions to call anytime at all, and that we will work something out. Since, I have called 3 or 4 times left messages and have been told id get a call back however I have not received any calls. I'm pretty discouraged it's a lot to start this process and then to feel like there's no interest either due to it being a complex case or my finances. Either way I now have to keep trying until I hopefully my find a practice that will help.

From the 1st time speaking with Vanessa, from Britely, regarding my 1st time appointment to a week…read morelater going in for my consultation~ I felt beyond comfortable! They are truly AMAZING what they do! I'm so embarrassed at how my teeth look after many years of putting my family before myself. And she never once made me feel 'less than' Even after going over a few plans that would work for me, the dentist, himself, made time to stop in and say hi!! After telling Vanessa that I do have 2 more appointments made for another opinions and not making a decision this min, without a wink, she encouraged me to do so and even sent a sweet text the morning of my next two appointments. If you were on the fence about going to Britely~ RUN they are great at what they do!!!

I had a 6-month cleaning today with a new hygienist. She…read morewas prompt and thorough. ​

feel welcomed professional advices so comfortable very caring makes things understandable because…read moreof my hearing impaired my lips reading understanding the procedure well.

They altered my medical records to match their fraudulent billing records. Both are crimes…read more Currently they are being investigated for both. Also, have you ever been charged for anesthesia D9215? A regular filling includes numbing the tooth with a shot. To add D9215 is called "unbundling" a procedure from the primary filling code. In other words you were billed twice for the numbing shot. Check your billing statements. I almost missed it.

This was one of the most uncomfortable dental visits I've ever had. The X-ray machine wasn't…read moreworking properly, so I had to sit through multiple re-scans. I was already feeling uneasy, and overhearing the dentist next door speak to a patient in a dismissive, cold tone only made it worse. When I realized that was the provider I was about to see, I had a feeling it wouldn't go well--and it didn't. He showed zero empathy, especially toward someone like me who's insecure about their teeth and trying to build confidence again. He couldn't give real guidance--just said, "it's whatever you want to do." My mouth was full of blood and uncomfortable, and I had to ask for water and a cup to rinse. That should be automatic, not something I have to request. He didn't say goodbye, didn't acknowledge me at the end--he just talked to the assistant like I wasn't even there and walked off. The only person who treated me with any care was the dental assistant. To make matters worse, they never scanned the insurance info I sent or the signed form for my X-rays. I had to follow up three times just to be taken seriously. This experience was unprofessional, disorganized, and emotionally draining. I won't be returning. The office in Wauwatosa is usually pretty well but this one AVOID IT AT ALL COST

I had bad wisdom tooth what need to be extracted. The tooth did not have a lot of left above the…read moregum. My dentist sent me to Dr. Robert Wallock. Very polite receptionist and dental assistant. Doctor came 5 min later and clearly explained procedure. Tooth was removed with zero pain and entire procedure including anesthesia took only 20 min. If I could rate doctor Wallock and entire staff I would give 6 stars. Thank you Dr. Robert Wallock

Timely, painless, concerned about my well being. Great staff. I had an extraction. Total time was…read moreunder an hour.

Everyone is very professional and respectful. The place is so clean and neat. They will always make…read moresure you're comfortable and they explain things thoroughly for you. Dr.Kimmel is the best! He did my wisdom tooth extraction and I barely felt anything. He makes himself available to you if you have any questions and he's super respectful and knowledgeable.

I was referred to this office and made my situation abundantly clear from the start: I am traveling…read morefrom Chicago, paying entirely out of pocket, and have an extremely limited and hectic work schedule. I called three months in advance specifically to secure surgery during a pre-approved week off in January. I was explicitly told there was availability, with the only requirement being a pre-op appointment. I completely understand this needed pre- appt. I drove in from Chicago at 5AM for that appointment, and was told my X-rays from 12 months prior were "too old." While frustrating, I understood and agreed to repeat imaging, paying $450 that day. After the exam, I was sent to reception to pay and "schedule surgery," only to then be told I would need yet another appointment before surgery could even be scheduled -- something that was never disclosed minutes earlier in the room. After explaining that I had already made a lengthy trip and that this was not what had been communicated to me, the staff briefly conferred and suddenly said they could perform the cone beam scan that same day for an additional $350. Wanting to avoid yet another trip and finally move forward, I agreed and paid on the spot. After completing the scan, I was once again sent to reception, where I was then told they actually could not accommodate surgery during the very week they had originally promised. At that point, I had paid roughly $800 for appointments day of and scans based entirely on their assurances, only to be told they could not deliver what had been guaranteed. I remained polite, rescheduled for my next available time off (cancelling my personal VACATION) in March, and clearly explained that this would be my only window until June. I also emphasized that I am in significant pain and that the delay was severely impacting my quality of life. The response was largely dismissive. I left defeated and disappointed, but understood that things happen. I received a call last week (Feb.9th from Allie) informing me that they could not perform my surgery at all because Dr. Kimmel would be "busy." It is baffling that I was scheduled in the first place if this was the case. At this point, I politely requested copies of my receipts, X-rays, and cone beam scan so I could seek care elsewhere. The tone immediately shifted, and I was met with impatience, dismissiveness, and clear irritation simply for asking for records I had paid for. When the emailed records did not include the $350 cone beam scan, I followed up and again encountered attitude questioning why I would need it despite the fact that I personally funded it. It was eventually mailed to me on a CD. This entire experience felt disorganized, misleading, and profoundly unprofessional. My family has spent tens of thousands of dollars here over the years as uninsured, cash-paying patients, which makes this level of disregard even more disappointing. It is clear to me the dismissive communication here demonstrates a serious lack of respect for patients' time, finances, and well-being. To say I am disappointed in the level of care and professionalism would be an understatement. This is not how you treat loyal, paying patients. I hope this is a "one-off" situation for this office because Dr. Kimmel himself was incredibly kind and thorough with explaining my surgery that I unfortunately, will not be having here.

I have a high tolerance for the numbing and this was the first time I have ever been to the dentist…read moreand didn't feel pain ! I highly recommend Dr. Octivia Sampson ! She made sure that I didn't feel any pain and had great bedside manner, I am so pleased ! All of the staff was friendly, on time and the office was very clean.

Has full services, which is nice. I had wisdom teeth removed, that was quick had zero issue with…read moreaftercare. Highly recommend the dental surgeon they have. Quick turnaround for crowns and a partial denture. However, during the crowns, and they verbally instructed and then left an intern / trainee to do the mold, which had to be done twice before a trained dental technician came in to assist firsthand. They fitted my denture while my mouth was numb, as I was having lower crowns done when my upper partial came in. It was impossible to feel the fit and I obviously didn't realize how uncomfortable it was until the numbness went away. They were happy to schedule a couple days later and get me in for adjustments. Technician I had rolled her eyes several times during the appointment when I told her it felt like the partial was pulling my jaw inwards and causing headaches and asking her to continue making adjustments. It took about an hour and several attempts, but they finally got a more seasoned dentist to get it to fit right. The next appointment I had, I was in for a cavity. They numbed me but then the technician said that it was her professional opinion that the wrong tooth was called out on the chart for a cavity, and that it was the neighboring tooth, which wasn't completely numb. They didn't proceed to numb the correct tooth, and there was a little bit of pain, but at that point I had enough and just wanted to get out of the chair. Yes, I should have complained, but I had enough of Aspen dental as a whole at that point. I had one more appointment and when I canceled, the receptionist didn't even inquire why I was canceling and not rescheduling. So here I am on Yelp...

i was terrified to have my wisdom teeth removed, and had a panic attack prior to my surgery. the…read morewhole team was so wonderful in helping me calm down. the surgeon was a very calming presence and explained everything very clearly before and after. may update if my recovery doesn't go as smoothly, but the surgery itself went perfectly fine.

Horrible experience. They rescheduled my appointment twice. Then when I went in for a…read moreconsultation they wanted to do X-ray. I asked for a neck shield. Had to look for one. Then took X-ray said did not work with neck shield. Said I have thyroid issues need to wear it. Tried again and said did not work and wanted to do it a third time. I said no asked if I could just see dentist to discuss she said need measurements I said I am not even sure if doing this can I see the dentist. She checked and said no would not see me . When I asked will I be billed. One receptionist spoke to me for two seconds with her purse and bag on her and said no bill but was halfway leaving I said appears you want to start your weekend rather than handle my issue as a customer or patient. So said you have a good weekend and I left. Everyone should know what bad patient and customer care this place has

I have been a patient of Dr Sirotinski's for quite a while. He truly seems to care and takes time…read moreto listen to any concerns. His office is very high tech which makes things as painless as possible. I love that you can listen to satellite radio when you are having a procedure done. I highly recommend him to anyone who is apprehensive about dentists.

My husband and I were looking for a new dentist and we were referred to Dr. Sirotinski. We're…read morepleased so far with what we've seen and experienced. The place is very clean and well-kept. The staff and doctor are very friendly and always willing to help in anyway possible.