We walked in to order food when the lady at the front yelled to us and said the dining room was closed. This was at 5:20 pm on a Sunday. She said the door was supposed to be locked. We didn't argue with her and went to the Wendy's in Whitman. We drove back to the area an hour later to go into target and we saw people in the dining room. I guess the woman at the front didn't want to deal with customers while she was on register. RUDE, WONT BE BACK read more

I think it may be the workers first day ever working speaking it took 6 minutes to place an order, as well as workers not wearing gloves while touching food. it's disgusting and unsanitary. read more

This was the worst Wendy's food I've ever had in my life. absolutely disgusting Dave's single and cold fries. It tasted like the burger had been sitting there for 6 hours. read more

Takes 30 minutes just to get food and the food isn't even up to standard compared to other Wendy's. I thought fast food was designed to be fast not take 30+ minutes. read more

One of the worst Wendy's I've been to. Ordered 28$ worth of food... spicy nuggets: they were old/stale as all fuck and there were 3 spicy nuggets and 3 regular nuggets in the 6 piece. (Morons) Sour cream and chive potato: no sour cream and the baked potato was pretty much flat they smushed it down to nothing. Honestly looked like they dropped it on the ground before giving it to me. Bacon jalapeño burger: ice cold, tasted like it was cooked a week ago... yet, fresh never frozen?? Pub fries: also ice cold. The melted cheese was basically solid cheese it was so cold. Chili: brown water. No meat, no vegetables, it was literally just brown water. (Flushed it down the toilet....where it belongs!!) Tried to call these nitwits and no one answers. I'll be back to give them my opinion. Don't bother with this shithole establishment. Just go to whitman. Fuck Abington as a whole. read more

Messed up our door dash order that we PAID for (missing a burger). Then won't answer their phone. Not that difficult to include everything you ordered and PAID for. Wasn't even a big order. read more

The Abington Wendy's doesn't do the hamburger chain any justice. 3 weeks ago we ate there and after a long wait to place our order inside the wait was just as long to get the order, which wasn't complete. We ate there again yesterday. There seems to be a lack of management to oversee the place. The napkin/straw/ketchup area was a mess, with napkins, straws, etc. strewn about the dirty area and both ketchup dispensers were empty. The soda machines were no better; one wouldn't dispense ice and both were dirty, with ice cubes and water on the floor in front of them. During both visits the floor and some tables were littered with fries and generally not clean. At 2 PM the place was quiet, which should've allowed one of the help to clean up a bit. After the 1st visit a manager responded to my email complaint - over 2 weeks after the fact. We're done with the place. read more

I guess many other people aren't like I am..... because otherwise this place would probably be out of business. Even though it's fast food, and cheap already, I shouldn't be charged more or less depending on which Wendy's I choose to visit. Being that I live nowhere near a Wendy's, I probably shouldn't be complaining, but the prices on certain items are a good amount more than at the nearby Whitman Wendy's and most others around. Now, I'm not shaming on the Abington Wendy's, but stained shirts (really visible.... it looked like a Frosty mess!) and no attempt to keep cleanliness in the kitchen is unacceptable. I literally saw an employee throw something across the kitchen at the drive thru window. The whole atmosphere of this place was lacking, not to suffice for the long wait in the drive thru, which I am sure that I was not the only upset patron. Food is fine and the people working seem friendly, but the training definitely lacks. I would definitely pay less, spend less time, and get better service at the Whitman Wendy's about ten minutes away. There's just no reason to come to this one because there's nothing outstanding and much to be desired. Even though there isn't McD's or BK in Abington it doesn't give the Wendy's an excuse to not have their act together (which is a lot of the time the case... whenever there is no competition, a restaurant or store doesn't feel the need to have their "A" game all the time, which is not right!) 2 stars for this Wendy's. Not completely awful, but much improvement needed. read more

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Terrible. Takes literally an hour to get food!!! And it's usually incorrect. The employees are so lazy, and move at a snails pace and could car less about the customers read more

I order my food and forgot my 4 piece nugget and they messed up my sandwich and the guy who was taking my order was fucking rude he was getting annoyed that i was ordering food like guy you work at a fucking Wendy's your going to get big orders like what the fuck read more

This Wendy's was very recently closed, stripped out, and completely remodeled; and I've now been there twice since the re-opening. It's quite nice inside. Much more modern, updated environment than the Wendy's of old. Both times I've ordered the same thing: a #5 combo medium sized, which consists of a "son of baconator" burger, medium fries, and medium drink for a little more that 7 dollars. Both times the burger was hot and juicy, appearing that it was very recently cooked if not cooked to order. The bacon was hot and crispy, which I love. Nothing worse than soggy, chewy bacon. The fries were hot and crisp, if not a bit too salty. But certainly not old fries...again another thing I hate about fast food restaurants: fries that have been sitting around for a while. The Coke Freestyle machines are very cool. First time out I just got a plain Coke Zero. Today I opted for a diet strawberry lemonade. I love that there are dozens of drink options available. Service both times was friendly, although a little slow for "fast food". But the food came out hot and ffresh, so it was worth the 3 or so minute wait. It's apparent they take cleanliness very seriously. Both times during the lunch rush the dining room was neat and orderly. During my 20 minute visit today, I observed a staff member coming around twice in that time span to wipe tables, arrange seats, and pick up anything on the floors. Hey, it's fast food. But this Wendy's is doing it better than most. Food Quality: B+ Service (Friendliness/Speed): C Cleanliness: A Environment: B Menu Options: B Value: B read more

My mum took me therevery good lol and nice restaurant fast service. I'm a teen I got a frosty and some food through the drive through and it was pretty good also nice, hot and fresh I guess. read more

I have been in line for the last 20 minuets waiting to just place my order. Each car is taking about 5 to 7 minuets each and I'm number 6! Please! Please! Get more staff or experienced staff to do the Dinner time run! This is crazy! read more

If you are looking for a late night meal this is the fast food place to go . I went there tonight expecting the worst since I work over nights I'm used to stale and cold food . But I was pleasantly surprised when I got handed hot French fries and a fresh burger . I definitely will be returning to this location I wish they were open 24/7 read more

Awful customer service. We stopped going there years ago because they NEVER got the order straight. I always left without something. Their solution: come back & get it....I guess the concept of fast food is lost on them... I was in a hurry on Friday & stopped in to get fries. The guy who took my order couldn't say hello, please or thank you & virtually shoved my order at me. read more

Go to the one in Whitman on 18. This place consistently screwed up my order the last few times I've come here. Manager was rude even when I was extremely pleasant about them forgetting to add things to my burger or forgetting a portion of my order completely. I used to work in fast food and I know when it's busy it's tough to get things right, but it's your job. Even when it wasn't busy I stood in the restaurant for 20mins waiting for my order to be completed only to find out they missed something. Poor management breeds poor service. Disappointing. read more

This place is terrible if your hungry after a long shift of work wait until you get home!!! No matter how far home is because this place will serve you the bottom of the bucket food. I was so excited because the spicy chicken nuggets are back but this Wendy's location was very disappointing. My nuggets were so dry and not fresh at all, but it's my fault for not viewing the ratings before hand this place doesn't even deserve a one star read more

Wait time inside was standard. Eating area was clean. Staff looked like they were falling behind, but the manager that day was firm and got them in line. No ice in the soda machine that day. Typical fast food joint. Food was hot and fresh off the line. read more

Why ask my name if you cant spell it right in the first place? You should teach your cashiers how to use the machine. Takes 15 minutes just to finish my order and wait for this woman to figure out how to total it. read more

It's fast food. I barely eat fast food, but when I do, I prefer Wendy's most of the time. This location is pretty clean, but mostly I do the drive through. The food is the same as most everywhere else. Sloppy, run-of-the-mill, and pretty damn yummy. Three stars because it's fast food. It ain't fancy. read more

This is by far the slowest Wendy's ever...we started in line at the drive thru sat for 15 minutes and decided to go into the resturant why did we do that...Slow as shit...never going there again read more

Horrible customer service and extremely slow. Will not return. Other locations are much faster and with fresher food.

I came here for some lunch with my brother and my mom. I did not know i was going to wait so long for my food. We ordered two 4 for 4's one with a crispy chicken sandwich and one with a plain hamburger. We also ordered a #1 with a diet pepsi. The order was horribly wrong, we got a sprite instead of a pepsi, 2 cheeseburgers when we should have got a crispy chicken sandwich and a PLAIN hamburger. The cheeseburgers both had ketchup, mustard, pickles, onions, etc. They did not get one single order correct. It was 3 o'clock and not even the lunch hour. read more

While the new look of this Wendy's is pleasing, the service is not. It seems everytime I go here, they forget something in my order, and I am forced to go back inside. Which defeats the purpose of the drive-thru. read more

i went their with my sister to get a snack and we waited for like an hour in the drive thru. Plus they didn't even give my sister her debt card back. and what drive thru person gives the people there food before they pay. read more

This restaurant is hit or miss. You never know what your going to get when you drive up. The last time I was there I got the wrong order when I went inside they were very rude and went yes we know we did that took it from me and passed it out the drive thru window to another customer. The employees didn't even consider the fact I might have tampered with the food. This is very disturbing knowing they let multiple people touch your food. I don't think I will be going back to this location. read more

Wendy's Wendy's is my top choice for fast food. The food is quite delicious and does not make you feel at all like you ate fast food. A quick, filling, and tasty meal can be had with $8 or less at Wendy's. The Restaurant itself is surprisingly clean for a fast food restaurant and has a contemporary atmosphere. I had a spicy chicken sandwich with Fries and a coke at Wendy's. The sandwich and fries were flavorful and filling, and the meal was just under $8. I definitely recommend Wendy's read more

This Wendy's location puts all fast food restaurants to shame with their stellar customer service. Tonight a lady was struggling to carry her food out to her car due to a recent wrist injury so the cashier without hesitation carried her food out to her car. Also every time I go to this location the food comes out quickly and accurately. Keep up the good work! read more

i ordered spicy chicken sandwiches and they gave me regular chicken sandwiches. i still ate them and they were good but i angrily ate them.

Went inside on a Wednesday afternoon at 4:15 PM, 1 person ahead of us and about 5 cars at the drive through, so not that busy. They filled the order for the person in front of us and completely ignored my wife and I standing there. An older woman in a black jacket, facing us with her back to the drive through window spent a significant amount of time telling another employee about what upcoming shifts she would be "working". After an extended length of time, I said THANK YOU loudly enough for that woman to hear us and began to walk out. She made no attempt to stop her yapping or make any attempt to greet us or take our order. I started reading other reviews of this location and customer service does not appear to be a priority. (From Scituate MA - not San Francisco) read more

I would give this Wendy's negative stars if I could. I recently visited the drive through and they gave me the wrong salad. It was a drive through, so I didn't realize until I returned home and realized I couldn't eat the salad they gave me due to a food allergy. I reluctantly got back in my car and drove back to swap it but upon returning, they closed early due to a gas leak. Which is not their fault so that's not why I gave a low rating. The low rating was for the poor attitude and poor customer service of the manager who explained why they were closing and when I said it was an incorrect order, instead of at least offering a refund or telling me they'd fix it when they could, she said "I'm not dealing with this" and walked away. Not the first poor experience I've had here, but up until now I've written it off as "it's just a fast food place, can't have any expectations." The manager was incredibly rude and I can finally say I will not be returning to Wendy's. read more

Every single time I go to Wendy's, I ask for a plain hamburger, just a burger and a bun. What do I get EVERY SINGLE time?...Cheeseburgers!...If I wanted cheese, I would ask for a cheeseburger. So frustrating. I suggest you teach your employees to listen to your customers more and their cell phones less, while they're at work. read more

wendys is great if your looking for fast food . ive never had a bad experiace pluse there baked potatoes are awesome.