Honestly I feel unsafe even typing this... what an experience at this location. Here goes, Corporate, regional, GM I'm speaking to you. Tonight 10/31 at 12:15am - 1am at your drive thru at this location an employee was the rudest and used the most disgusting verbiage I've ever witnessed. Was laughed at by employee (black lady anywhere between 30-54. No definitely looking 54) at the drive thru when she was the one who told us to pull forward and wait for the food, and got told SHUT UP as they walked away and locked the establishment up. Me a paying customer is upset, disgusted, disappointed, and scared for my safety when she raised her voice in the middle of the night. Only solution terminate this employee immediately. We were in a green vehicle with my wife when you review the footage. You're welcome management read more

Stopped there for lunch on our way to Key West. Within 4 hours of eating there i developed extreme stomach distress. That was last Wednesday. Today is Monday and I am still suffering from salmonella types symptoms. Never again will I eat there. Never. read more

Tonight my husband and I came here after a concert for food around 12:15am -- 45 minutes before close. I had placed a mobile order to try and alleviate the fact that we came late, but that didn't matter to the woman running the drive-thru. She yanked my phone from my husbands hands when we tried to show our mobile order confirmation, she laughed at us with a customer when we asked for clarification on her yelling at us to pull forward, and then she told my husband to shut up when he was checking our food after waiting for over 30 minutes... She needs to be fired, and the management of this location needs to be re-trained. Check the footage of tonight and correct this. Her behavior was more disgusting than the food we received. read more

Worst Wendy's I've ever been too. Fries were ice cold , chicken sandwich was hard as a rock and soft drinks watered down. Plus the employee was clueless how do even ring in order. I don't know how they have the Wendy's franchise name. Please check this location and shut them down. Very disappointed read more

Typical Wendy's location food wise - I haven't had their burger in years and it was delicious. Loaded with fresh tomato, lettuce and onion. Their fries were fresh and hot. We did drive thru and employees were fast and efficient. My dad enjoyed his ghost pepper chicken sandwich. Almost $30 for two meals - since when did fast food get so expensive?! read more

The worst customer service ever. We were waiting in line for someone to take our order, the employee looked at us, ignored us and went back to his cell phone. The place is super dirty, the women's bathrooms are horrible, without paper and smelly. It really wasn't up to the standards that Wendys regularly has. We left without consuming anything. read more

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I am writing this review to express my deep disappointment with the level of professionalism and cleanliness at this establishment. Unfortunately, my experiences here have consistently been unpleasant, and I feel compelled to share my concerns. First and foremost, the staff's behavior is unprofessional and often disrespectful. The lack of basic customer service skills is glaring--employees frequently display poor attitudes when addressing customers, especially when a request is made. There seems to be no understanding of how to properly interact with guests, which reflects poorly on the establishment as a whole. Cleanliness is another major issue. The restaurant is rarely in a presentable state, with tables, floors, and even the restroom often left unkempt. It is concerning to see such disregard for hygiene, which is an essential standard in the food industry. Additionally, the appearance and demeanor of the staff are extremely off-putting. On multiple occasions, I've noticed employees with sagging pants and the unmistakable smell of marijuana. This kind of behavior is completely unacceptable and undermines any semblance of professionalism. It also makes the establishment appear far below the standards expected of any reputable restaurant. The laziness among employees is evident, as tasks are performed halfheartedly, if at all. Their attitude and lack of effort make it clear they have no pride in their work, and as a paying customer, this is both frustrating and disheartening. As a result of these ongoing issues, I have decided that I will no longer dine here. I would strongly recommend that management take immediate steps to address these problems if they hope to retain any loyal customers in the future. Until then, I cannot in good conscience recommend this restaurant to anyone. Idk about other establishments but the one In CLEWISTON fl 33440 is the zip code read more

Worst Wendy's ever. Place is filthy. Help is totally inadequate. Did not get one food order correct. Terrible.

Every soda tasted like soda water with no flavour. My chicken nuggets were watery inside... and there are flies everywhere. Don't recommend

This place is horrible! How is this allowed l, first off once I got home half of my order is missing. Secondly the staff in the store was high on something! They looked like zombies, I ended up throwing out my food, who knows what happens in the kitchen. read more

Rudest service I've ever experienced at a fast food restaurant. So bad I didn't even make it through placing my order and after I told the young lady with the nose ring hanging down to her upper lip that I would just go somewhere else, she yells back to her coworkers in the kitchen to cancel my order and the asshole is leaving. All this crap over asking for chili. What a joke read more

They almost killed me. I ordered a burger and some other food, about halfway thru my burger I bit into something hard. After pulling it out of my mouth I realized it was half a plastic tie from a bread bag. I found the other half of the tie in the burger after digging thru it. I easily could've choked on it. The sharp end if the broken piece tore up my tongue and the roof of my mouth but the store couldn't have cared less.. Do not go here unless you want to risk your life. read more

Wendy's - Broken plastic that was inside of burger. - Fast Food Near Me - Clewiston, Florida

First they didn't have fries for my biggie bag , then all I got for a replacement was 2 CHICKEN NUGGETS and no fries read more

Wendy's - a half eaten donut in a paper bag - Fast Food Near Me - Clewiston, Florida

This place is filthy dirty ! needs major cleaning. Service was good but clean this place !

Another Wendy's, another really, really bad baked potato. How do they make such a simple food so disgusting? Texture ; gummy, color; grayish brown. I would love to know how this potato was cooked, and when! read more

the food quality was terrible the nuggets was cold the burgers was hard and the drink was watery and the costumer service was so terrible and there was roaches in the store and i seen a rat and the manager letty is so rude and have an bad attitude read more

Went to Wendy's at 12:00, they close at 1:00, and the lady at the window cussed us out telling us she she wanted to clean and get the f*** out. she gave us an attitude while ordering and had the worst customer service I've ever seen. I've worked in service and had people order 5 minutes before close and I've never thought to be as rude as she was. I'm just a girl read more

Slow service 24/7, whether it's 1 car in line or 5. It's always atleast a 25-30min wait time per car, insane! How is a fast food place THAT slow ? read more

I went to Wendy's on Sunday evening at 7:30pm was told they were close when online it says they are open until twelve. I was not the only person they turned away. read more

Waited 15 minutes and the line never moved. I eventually left. Won't go there again. It's a shame too as it is right on the Main Street. Poor service. read more

they rushed our order and then messed it up. They didn't seem like they wanted to be at work. We didn't want to have them correct the order because they looked like the type to spit in your food if you complained. Thank god we are just passing through. The food was ok. read more

This place is definitely not "fast" food. I've stopped by here 3 times and each time I waited over 15 minutes in the drive-thru line and barely moved. I won't stop here if 1 car is already in the line. Unbelievable! read more

I live in this small town of clewiston where customer service is terrible,usually Every time I come to this establishment it is not the best.but one day I came and got a 4 for 4 and this intelligent,young fellow by the name Kevin gave me the best service I could ever get through the drive thru,he was stepping with delight and told me to have an amazing day.i will never forget this young handsome man who just had hope. This is why I am rating it so highly due to the wonderful man On the cash register. read more

Exactly what the reviews say, 30 minute wait for a burger. The west is we ordered 4, did not review the receipt, she placed the order for 3. We were not reading another 30 minutes for the 4th one! read more

Our party arrive at 9:38PM on Sunday we see people inside so we decide to dine in. Everyone gets out, including an elderly lady with a walker. We stroll up to the door and an employee locks the door....she gives us the hand across the neck sign and says, "We are closed." I ask her are you serious? She says,"yes!" Everyone starts to get back into the car and I decide to go to the front door to see what time they close the dining area and it said 10:00pm. I will also be reporting this on their website. read more

Waited 29 minutes and then the manger came to ask what happen. Told her we have been waiting for 29 minutes for a single meal. She asked the workers in the back where it was. They were just stating it. What had they been doing all this time. Their were three girls at the window fixing each other's nail with glue and talking. If your nails are going to get in the way of working then they don't need to be an inch long. They fries were not hot. This is the first time. Never going here again. read more

It's a Wendy's, don't expect much. They gave me lots of ketchup which was neat. Would go again.

Worst service ever took 45minutes for some nuggets. The cashier kept forgetting things it was ridiculous

Awful. Truly awful. We stood at the counter waiting for one of the 6 people behind the counter to acknowledge us for at least 10 minutes. When we finally ordered, the food came out cold and dry. It sucked. It's Wendy's, our expectations were not high to start, but this location set the bar at an all time low. read more

Pulled up in drive thru after waiting in long line to look and see a disgusting fan blowing everything from sweat, hair and bacteria on the food prep line. Asked the cashier if the ac was down, she shrugged her shoulders. Not eating here. Disgusting, I will be contacting the health department. Yes I have photos. read more

this wendy's sucks, they got my plain cheeseburger into a chicken sandwich, my unsweetened tea was a sweet tea. put everything but what he wanted on my dads burger. you guys suck read more

Friday 13 Apr a few minutes after 10pm. Waited 25 minutes in drive thru ordered 2 chicken sandwich combos. Neither sandwich had tomato and both only had a postage size piece of lettuce. Oh, my wife tried to order the salad with avocado, but they were out. One sandwich came with ice cold fries. Bottom line, slow service, no quality control, will not be going back. Consider yourself warned....DO NOT EAT HERE!!! read more

Wendy's - Chicken sandwich....ordered through drive thru...got to hotel and no tomato; tiny piece of white lettuce...It was 10:30pm tired and hungry - Fast Food Near Me - Clewiston, Florida

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Horrible! Water leaking all over floor .....trash on counters. I'm assuming only one stall bathroom....tried to go twice and was locked both times. Took forever to get food. Order was incorrect and had to wait even longer to get the rest of our order. Sum it up- filthy, slow, terrible. read more

Waited in line behind 6 employees who weren't working. They spent over 15 minutes chatting and making impossible custom orders. They only had one cashier working the front. Donna was nice, but she was slammed and getting no help from the many other employees cooking or working the drive thru. Horribly managed store. Awful. read more

Great food for a great pricw. The workers are typically very polite and helpful though they can have some off days. Our order is almost always correct and they always hand it to us with a smile! read more