Poorly run. The workers behind the counter looked busy, but they didn't get much done. Our food was cold across the board for 4 diners total, and the large serving of chili was extremely thin and a skimpy portion that didn't fill the bowl. After our long wait though, it didn't seem worth it to ask them to make it right. read more

The WORST PLACE EVER!!! Take my advice and stay far, far away. We went for a quick bite and ordered two Jr. Bacon Cheeseburger $5 Biggie bags. We asked for no mayo or mustard. The first order was missing the bacon on each. When I went back to the counter, the young girl was very apologetic and said she would correct it. When I got the second order, both burgers were smothered in mayo and were cold! Never again. read more

Wendy's - Jr. Bacon Cheeseburger - Fast Food Near Me - Cody, Wyoming

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Fast service and good customer service. For my kiddo who needed his fast-food. Easy to get to in town during the tourist season.

Took 40 minutes to get food after waiting 10 minutes to order (dinner hour). They said that they were swamped, but there were only 10 counter orders ahead of mine. It should take less than 4 minutes to put together an order at the counter. The worker at the counter was over his head (either not trained or forget his training) and the store manager was nowhere to be seen. My order went from pending to ready to off the board without any progress to being fulfilled, so clearly the whole process was broken, and again the shift manager was no where to be seen. read more

We paid 30 dollars for 2 meals. I'm not in the habit of eating fast food, however, we got to our hotel room late and this was the only place open. When we got back to our hotel room there was no Ketchup, salt, mustard or mayonnaise on the burgers or in the bag. Also, I didn't order a cheeseburger, but they put cheese on both of the burgers w/o us requesting it. Basically we got 2 cold meat patties stuck together with cheese. read more

The food is amazing but some of the workers were being very disrespectful to an autistic worker there, and it was very upsetting to watch, I talked to the manager and he handled it very well, anyways I do recommend eating there read more

Very rude, short and abrupt customer service (drive up). French fries smelled like old - stale grease. Gastrointestinal issues less then 30 minutes after finishing food. This restaurant has gone downhill -in all aspects- for the last couple years. read more

Great breakfast for all of us today Hot fresh And correct What else can you ask for? read more

What can you really say it's a typical WENDY'S burger place. Building is old looking, food is ok and staff is,friendly

We have always had reasonable burgers at Wendy's I have never experienced such poor quality and service at a Wendy's, we Ordered three burgers that looked like they had been under a Warner for hours so dry they were hardly eatable and had absolutely no condiments on them lettuce tomatoes pickles ketchup mustard. We have always stopped here as we go through Cody this will be the last. read more

The absolute worse Wendys I have ever eaten!!! Screwed up a simple order and the nastiest chicken EVER! Also, get people who want to work. Just ridiculous! Waste of money read more

We were in there on Sunday evening for a late dinner. There was a young man working the register and really doing everything to complete every order. It was busy but he was above great and hospitable. He apologized and communicated clearly to every person saying that he was the only one and working hard. I would love to have more people like that everywhere. read more

Closed 10 minutes early with two cars in the drive through. Manager stated she couldn't serve us because they had two $50 orders. Also stated she couldn't give us corporates number and that her boss said she could close early. Customer service is beyond garbage. We'll be going to the Golden Arches from now on. read more

I like this Wendy's. I feel like the food is always well made and have never had bad a bad experience. I live here in Cody so have been multiple times. Anyone passing through to go to the Park or even some locals looking for some quick fast food to get the job done, I would recommend this place. The new chicken tenders are pretty dang good, too! read more

Good service and great food! Glad to have this fast food available. Terrific salads!

Don't pay enough attention to, or apparently aren't smart enough to fill an order completely. Even when there's not another soul there to wait on. Keep up the great work. read more

Haven't been to Wendy's in about 10 years and decided to give it a try with some regulars. I'm glad we went. Great burgers, friendly staff, clean, and plenty of food. I still love Smash Burger over Wendy's. We will certainly go to another Wendy's in the near future. Ignore all the reviews prior to 2018. These people have improved their game! read more

I normally wouldn't review a Wendy's. But the service at this one was so slow, it was worth an exception. They take an order and then fill it before taking the next order. It doesn't seem like a very efficient system. I thought maybe I was expecting too much as an outsider, but even the local kids in front of me said they should have gone through the drive thru window. read more

Food was good. Service was good. Nothing over the top but the person handing us our food was very nice. I believe she was the manager on shift. The inside restaurant closes at 8pm which seems a bit early. We watched several people attempt to get in. Better signage would have helped. read more

Missed opportunity for a good review; nailed the opportunity for a bad one. After a full day of hiking at Yellowstone, very few places for a meal are open after sundown in Cody. Waited in the drive-through line for 15 minutes, watched as they handed food to the car right in front of me, and when I arrived at the window 15 minutes before closing, was given the excuse that their "computer was down". read more

Got our order correct 100% was hot and fresh asked for no cheese on my husband's sandwich and no cheese was put thank you so much Wendy's.

Stopped in to grab a quick burger as we came into town. Spent 20 minutes waiting in line and 4 people got served in that time. Most of those orders were wrong so these customers kept returning to the counter to further slow process down. 1 very incapable employee manning the register. Horribly slow last time also. Thought we'd give them another shot. Never again. This type of problem speaks to really bad management. read more

Forgot my straw, only gave me 2 napkins, slow drive through backing up onto busy Main Street, no diet caffeine free drinks, worst Wendy's I've been to read more

I waited for 10 minutes in the drive-through for my food so you think it would be fresh but no my hamburger was lukewarm and my fries were Stone cold! I'll never go back! read more

We went to there in July 2017 the week of independence day. It was 9pm, we were the only customer there. But once we entered the restaurant, I was shocked! The small litters are all over the floor. The tables were dirty, too. After I finished to order, I asked some wipe to clean the table. The employee was kindly told me that she will do it. She came and cleaned the table. Then she told me " I'm sorry I was so busy to catch up my work." Excuse me!?!? We were the only customer!! It was not busy at all. My kids like Wendy's and we usually go to Wendy's in Dublin, Ohio. There is much busier than Cody WY!! But I have never seen such a dirty condition in Dublin. I don't know when I am traveling again in Cody, WY. But I will not go there. read more

Do NOT visit this "restaurant." They are extremely unprofessional and deserve to go out of business. I had an awful experience here. While I don't feel like going into details, I will say there are very few times I've been legitimately angry after dealing with people in the service business...I am generally very understanding. Their conduct was, however, unacceptable and upset me to the point of going to Yelp. Hopefully this is cathartic enough...I don't want to have to find a therapist or something. read more

We were at this Wendy's on June 13, 2017. They were short staffed because someone(s) didn't show up for their shift. We had to wait a bit to order but APRIL worked her a** off, as did the other employees who DID in fact show up that day. I was really impressed with their hard work, good customer service and how they handled a bad situation! My 14yr old daughter was so impressed she is urging me to call the manager now that we are back in California and back from vacation. read more

Like the other reviewers said this is FAR below the Wendy's standards. My husband noticed the drive-thru line was a little slow so we went inside. That was the worst decision we made, of our entire trip. We waited 45 minutes in line. There were only 4 people in front of us. The man who was helping us was incredibly slow and the other workers really should have opened the other line instead of spending their time watching over his shoulder. Seriously, this is the worst Wendy's experience I've had. read more

I should have read the reviews. This place is terrible. Waited at the front of the line for 5 minutes just to order. Then watched the employee scrape the fry bin to fill our order, instead of making new fries. So, they were cold and overcooked. They also forgot part of our order. And, they put our to go order on a tray. That was our experience. The lady ahead of us waited 3 minutes to get bbq sauce they forgot to give her. I beg anyone who even thinks about stopping there... DON'T DO IT! read more

If I could give this place no stars I would. It was that disgusting. We went in at 8pm after coming from Yellowstone. The lady taking orders was slow and not the brightest. Their ice machine in front was not working so she had to scoop ice from a half melted container behind the counter. All of the tables were dirty. The bathrooms smelled like someone peed on the floor. When our food finally came out they tried to put our fries on a tray that had crumpled straw wrappers. My burger was still very pink and the bun was burnt to a crisp. My dad's burger also wasn't completely done. But it wasn't oozing red like mine. Will not go back again ever. read more

I went to get nuggets at 11:55 and the person at the drive thru said they couldn't make nuggets 5 minutes before closing. I'm sorry but if you close at midnight then you serve until midnight. read more

Worst service in town. They always act busy and because of that there is no effort is doing the job or trying to make an effort.

I wouldn't normally write a review for a fast food chain but I thought I should perhaps write this one as a warning to those going through this area.... best advice i can give out? AVOID THIS WENDY'S. My best friend and I were road tripping across the country and hungrily found this establishment, we quickly regretted it. We should have known better as when we walked in, even though no one was there we weren't helped for about 5 minutes as the cashiers seemed to be more enthralled in their conversation then deal with customers. When I finally did order, she got my order was wrong. I had to remind the attendant several times simple instructions or things I had asked for. Ketchup, my drink making the order to go. When we got outside, we finally ate our food. But not much of it. My and my friends chicken sandwiches weren't cooked all the way and their were hairs in my fries. My friend also pointed out that two of the cooks had nail polish on, which are food safety violations. We didn't even bother showing them the food, because honestly they wouldn't have cared. Someone please go in and teach customer service and food sanitation, because even for road food standards, this was embarrassing. read more

The ghost fries were nothing more than nacho cheese with chopped up jalapeños on top. Taco Bells mild sauce left more of a kick on my taste buds than these fries! Disappointed! read more

We had two salads and a kids meal. All three meals were fresh and correct. We were there during the noon rush hour but we received prompt and friendly service. The two summer salads were as pictured and were delicious. read more

Today at 2:45 pm ( 7/8/17) the Cody Wendys thought it was acceptable behavior to take money for frostys from customers when their machine was broken down , then after people paid to tell them they would have to wait until they fixed it . My friend just waited almost an hour before giving up . They did not offer a refund , nor grant one when requested . Horrible customer service , I do not recommend them at all ! read more

You know some of you people who are complaining need to keep one thing in mind. You are not at the Marriott eating rack of lamb, and spending $300 on a meal. The managers that have taken over this Wendy's have been doing this a long time, and they know what they are doing! We must be doing something right, because I went to work today at 4pm and that drive through did not stop all night long not even for 30 seconds until 10:30pm! I see that some of these reviews are old, and it is now 2016. Now, this is to all you people who come in there, and we get some real trash coming in there thinking you are going to take all your frustrations in life out on whoever happens to be there. You can take it somewhere else. I am not going to listen to your bullshit. You would not believe me if I told you some of the incidents there with ahole customers. Most of them are nice, and we try hard to go out of our way, but there is always that few that really just want to complain about anything and everything. To those types I will say this: Take your lazy ass somewhere else and eat. Why not try going to the grocery store. We have good food here, I eat there myself before work. Before you start complaining next time give us a chance to rectify the situation, before you start wining and complaining. Thank you... read more

Was there today, 8-1-17 very busy ,it has two registers but only one person taking orders? Four employees separating and bagging orders to go. Customers waiting n wondering why only one register in use to take orders. Then when it slowed down, they started taking orders from both registers? Very slow employees, not good customer service! Need more training! read more

This is the worst Wendy's I've ever been to. At the counter, flies were crawling over the cash register and on the menu board (lots of them). Their drink machine was broken, so instead of many options they only had three. We waited 10 minutes for them to take our order...and then 20 for them to make a salad. The counter woman was not sure which salad was which, and gave me the wrong one. The trash was overflowing, seats were sticky, etc. AVOID THIS WENDY'S! read more

Wendy's is a good brand, but the one in Cody is NOT very good. They are very slow in service, food is usually cold and is always an adventure to see if your order is right. Avoid it! read more