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    Wendy's

    1.5 (42 reviews)
    InexpensiveBurgers, Fast Food
    Open 6:30 am - 2:00 AM (Next day)

    Order Wendy's Takeout or Delivery

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    Business Info

    WENDY'S ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids
    Good for groups

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    3 out of 3 nuggets for my Order
    Shaquita Y.

    I'm not one to usually count my nuggets but i guess I need to. I ordered the 4 for 4 for something quick while I was running around. When I got home I noticed I didn't quite have 4 nuggets.

    Not sure.. supposed to be a hot junior bacon cheeseburger
    Kishia J.

    Why??!!I expected to get hot fresh food and received nothing but the opposite.. AND WHY is a piece of the burger missing?? To top it off, the one thing that I was served that was hot, was the attitude of the drive thru lady.. Seemed like she was working but didn't want to be bothered... And to be honest, if I could have left a half of a star, I would have... So unacceptable!!

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    8 years ago

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    8 years ago

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    Ask the Community - Wendy's

    Review Highlights - Wendy's

    Was delicious meal while on the road I need that please come back.

    Mentioned in 3 reviews

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    Chick-fil-A

    Chick-fil-A

    3.3(72 reviews)
    2.3 mi
    $

    I am writing to formally complain about an experience I had today, August 13, at the Chick-fil-A…read morelocation on Killian Road. This morning, I went inside the restaurant and placed a simple breakfast order. My receipt reflects that I ordered the grilled chicken and egg white breakfast entrée. I paid with my card, received my order, and left the restaurant to travel to class. Unfortunately, because I was already running late, I did not check the contents of the bag before leaving. My class is approximately 30 miles from the Killian Road location. Once I arrived and opened my breakfast, I discovered that I had been given a bacon and egg sandwich instead of the item I ordered. I do not eat pork. Because I was attending a four-hour class and had no other opportunity to get breakfast, I removed the bacon and ate the bread and egg so that I would not have to sit through class hungry. I attempted to contact the restaurant as soon as I discovered the mistake, but no one answered the phone. During a break from class, at approximately 11:00 a.m., I called the location again and spoke with a young lady who identified herself as Nylani Coring and stated that she was a store manager. Unfortunately, her response to my concern was extremely disappointing. Rather than acknowledging that I had been given an incorrect order, one of her first questions was whether I had eaten the sandwich. When I explained that I had removed the bacon and eaten the remaining portion because I was already 30 miles away and sitting through a four-hour class, I was told that because I had eaten part of it, I could not receive a refund, gift card, or any other resolution. I found that response unreasonable. The restaurant made the error, I received an item containing pork that I did not order and do not eat, and I was already significantly inconvenienced by the time I discovered the mistake. I should not then be penalized because I chose to eat the portions of the sandwich that I could eat rather than go without breakfast entirely. What concerned me even more was the manner in which the situation was handled. Ms. Coring was dismissive and, in my opinion, unnecessarily rude during the conversation. When I asked for contact information for the individual listed on my receipt who I understood to be the Owner/Operator, I was told that she could not provide an email address and that I would need to contact corporate. She later stated that she was communicating with a Front of House Director regarding my concern, but she also refused to provide that individual's contact information. The call ultimately ended while I was still attempting to discuss the matter. When I attempted to call the restaurant back, my subsequent calls were not answered and went to voicemail. This situation is no longer about the approximately $5 cost of a breakfast sandwich. It is about customer service and how a legitimate concern was handled. I understand that mistakes happen, and receiving the wrong order alone would not have prompted me to submit a formal complaint. However, I did not expect a store manager to respond to a customer in such a dismissive manner over an error made by the restaurant. I have always associated Chick-fil-A with a high standard of customer service, which is why this experience was particularly disappointing. I am requesting that someone from the appropriate leadership team contact me regarding this matter and review both the incorrect order and the way my complaint was handled by store management. Thank you for your attention to this matter. I look forward to hearing from someone regarding a resolution.

    Was returning from Columbia today stopped at the Chic-fil-a on Killian Rd. This was between…read more1:30-2pm (Wednesday). I was only one at counter, but was welcomed by at least 3 employees the second I walked in. Staff member was quick to take my order, gave me the table tower, so my order could be brought to me. I grabbed napkins, and before I sat down another staff member was standing beside me with my order. The food is in my opinion always great at Chic-fil-a. The restaurant was very clean with multiple staff members on the floor cleaning tables. Since it looks like I'll be traveling to Columbia weekly starting in January, I'm sure I'll be returning.

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    Wendy's - burgers - Updated September 2026

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