Still open at midnight, this is probably the only positive thing about this place. The staff here chatted with each other, forgot my order and did almost nothing right. Slooooow af. I am a Wendy's lover but will definitely avoid this place. read more

The worst place you can go. They are the most slowest fast food I ever been to. For Breakfast/lunch. They also fail to understand that ppl don't want to wait over 15 min for their food. Horrible read more

Gosh!!! I came here and the girl at the register was so rude and ignorant! She over charged me on my order and when i question her about it she says "i don't know" ?? What do you mean "you don't know" , she calls over a manager and shows her cashier what she did wrong. Then she doesn't even apologies to me after the fact. Gives me my food with an attitude and everything UGH!! Not coming back in here again. Never mind whitestone wendy's, I'll pass. =/ read more

Went back hoping they have improved, and it did! I didn't want to continue traveling to other Wendy's so I gave this one another chance. Strawberry lemonade and the strawberry salad are a great combination. read more

Rarely do I rate a fast food place. This Wendy's is horrible. It is poorly managed and very chaotic. There was a line. They gave me the wrong food which I started eating the fries. I will not be coming back here! read more

Called to let them know they aren't available on door dash since I usually order via the app. Apparently the person who picked up the phone just kept saying yeah we are on door dash and yeah we have the sign up. I clearly let him know your not available and it says it. Either they turned it off or there's a problem on door dash side. Very rude person and I was trying to help and save them but no dice. read more

I was trying to take picture off the menu for my wife so she can order what she likes to get but some employe told me that i can't take pictures. I just lost my appetite and went to Popeyes instead. read more

This has become the worst Wendy's I've ever gone to since Covid 19. I understand the pandemic and all but the manager in this place is the most incompetent, unqualified person to run a fast food place ever. The wait for a simple #1 meal will take you on average 25 minutes!!! And Let's not talk about the bad attitude he has when you ask what's going on with your order. I work in the area and I will never be going back to this place again! read more

So service usually sucks at fast food places. You'll usually get someone but Sara (older Spanish lady) behind the register was really nice and attentive. Give her a raise! read more

I don't normally write up reviews for fast food joints because they are almost never good for the price you pay (ironically wendy's tends to be pretty good for the price you pay...). However, the following event that played out has been so horrendous that I feel the need to write a review and also report this place to corporate. Last Wednesday (9/21/16), due to some emergency, I went without food for more than 12 hrs while carrying out some manual labor. It was around 1 AM and I was very tired and also pretty famished so I decided to drive here out of my way instead of getting mcdonalds on the way home because I wanted some nice chili and fries to comfort my stomach before passing out... But things were just not meant to be. I got to this Wendy's around 1:15 AM ish. I knew they were closing at 2 AM so I was hoping that I could squeeze in an order before they started closing up. I went in and... nothing... Failed to see a single soul initially. Were they already closed but didn't lock up yet? Maybe the Wendy's website was wrong about the 2 AM? And then I notice there's someone in the kitchen area just packing stuff up. So I just waited... for like a solid minute. I noticed other people were cleaning up and such in the back as well. Nothing... Waited... nothing. So I called to them. "Excuse me, are you guys still open?" "..." "Hey, is it too late to order?" "..." "Er... hello???" "..." "If you guys are closing that's fine but could you let me know??" "..." "HELLO???" *waves arm in the air* "..." There were like 4 workers there (including the manager, I believe) and NONE OF THEM RESPONDED. EVER. THEY DIDN'T EVEN LOOK UP. They did not give a single hint that they acknowledged my existence. It was so surreal... I left feeling like I didn't even exist. Did I die earlier in the day? Am I a ghost? Is this a dream? I kid you not, I legit went back to my car and checked the mirror to see if I would show in the reflection. I ended up going to the McDonald's across from this place where they reaffirmed my existence in this world... The McDonald's was like a michelin star restaurant compared this Wendy's. It sounds hilarious right now but you have no idea how much it pissed me off. Look, I get it. It's really late, you probably didn't have customers for the last hour or so and you just want to get home. OKAY. I GET IT. I have friends who worked in the food industry and it absolutely sucks to have someone order after you've cleaned the grill. If that's the case, literally just look at me and say, "hey man I'm sorry but we just cleaned the grill and we're going to be closing soon." Yeah, I won't be happy about it but I will understand. I even asked you if you guys were already closing up. What kind of messed up bunch of people don't acknowledge the existence of another person like that? I've never felt so pissed off, confused, and humiliated like that before. I mean, I've been mugged and thrown racial slurs against with more dignity... and a LOT less confusion. LOL I just wanted some chili and fries after a long and rough day. I did NOT need a lousy fast food chain to throw me into an existential crisis... screw this place! read more

Social distancing is not followed. Manager taking orders tells people with mobile orders to stand next to each other near the front of the line or else he'll "forget the order". A better mobile order pick up system should be devised. read more

Food is good but the way how they make the burger is just way to slow, literally they have so many people in the back having no clue what to do, people at the line is just getting pissed and went to Popeyes, if u plan to wait for ur food just be ready to wait at least 10+ plus min at a line and then u have to wait for ur food to make which takes forever to read more

This is the slowest fast food place ever. They're usually understaffed and disorganised. But it's the closest Wendy's to us so whatareyagonnado? read more

Sometimes I come here to get a Quick bite to eat before I head to the movies...the food is always fresh and the staff is ok...

The only Wendy in the area. It is soooooo out of the way in main st. Parking isn't a problem since they share a big parking lot with lots of other stores. It is located in a outdoor mall. Pretty dirty but hey it is a fast food restaurant. read more

The place is disgusting the service is good but the place is disgusting there's flies all over your food and it smells like garbage and there's no air conditioning so it smells like hot garbage in the restaurant. read more

I normally like Wendy's a lot but not at this branch. Service is often pretty slow and it's frequently packed with people coming or going from the nearby movie theater. Weekday afternoons are also troublesome because of kids getting out of school raiding the place. Probably why they don't really even put utensils or a drink dispenser outside for people to use. The parking lot in the strip mall is also terrible since seagulls frequently congregate in the area and crap all over your car while you're chowing down. Food is still decent but the atmosphere is just crap...find somewhere else to go in northern Queens unless you're coming from the movies and don't feel like trekking back to downtown Flushing. read more

This Wendy's are one of the many in the NYC area. There is nothing special about it and at the same time nothing too terribly wrong. There is no drive through. The line does move a bit slow at times. read more

Typical fast food. This Wendy's does not have a drive through, so you would think it would have better service inside. The counter people were turtle slow and the place was packed. The only reason I went there was because I was with my son and he enjoyed his nuggets read more

This place is disgusting. The cashier spilled coke on the counter and wiped it with her hand. The lines are so long. The back of the house is sooooo slow. If you're coming here plan on waiting an hour for food read more

They are sooooo slow. The concept of fast food is lost at this Wendy. Thought it was a simple 5 minute purchase just off the highway but it toke 1/2 hour to get two burgers! Come on people get it together. read more

This is a NASTY RESTAURANT!!! I took my 5 year old daughter here yesterday and ordered a children's hamburger meal menu for her. So we sat and ate. Later on during the midnight hours, my daughter woke me up to tell me that she wasn't feeling well and immediately threw up on the floor. I then started thinking that it must have been that hamburger from Wendy's that we ate earlier. I called and asked to speak to the manager and she was hesitant (at first) to give me any information. Then she eventually called me back and gave me the number to the corporate office. I will b calling the office first thing Monday morning. Please DO NOT eat at this NASTY PLACE!! read more

Food is sub par and staff is both rude and poorly managed. And the place is filthy there is a McDonald's near by so I would probably recommend that instead. The chicken was advertised as crispy but it's actually just stale. read more

This is the worst restaurant that I have ever been to. This restaurant, from what I have seen, is very disrespectful toward delivery workers and customers -- their mission statement of whom they're trying to serve. I was a delivery worker who saw how customers were being treated like dirt and told to wait for no reason. When I asked a lady crew member to place an order at approximately 10:37 PM on Friday, July 24th, 2020 by the transaction ordering counter, instead of taking my order, she gave me an attitude and became aggressive towards me by raising her voice at me for no reason. This woman acted so dumb and rude, her name starts with the letter, "P" and ending with the letter "S." She pretended not to hear me and tries to make herself feel better by ignoring my requests for orders, questions, and even when asking for her full name (I was eventually able to identify her first name only because of her name-tag). She got my orders wrong after I requested for three crispy chicken sandwiches, and she only gave me two. When I spoke up and corrected her mistake, instead of taking my feedback like a professional, she proceeded to ignore me and pretend I wasn't there. When I demanded to place another order the second time because of her incompetency and rude behavior, she snapped and gets a temper tantrum as if she was on PMS and grabbed her manager to take my order for me, I asked the manager if everything was okay with this woman. He too, ignored my feedback as I was addressing concerns about this woman and he pretended not to hear what I said and proceeded to take my order as if nothing happened while I continued confronting him about this mistreatment concern. My message to all delivery workers and customers is this: Whether you're a delivery worker or customer here, you will not be respected and heard when coming to this restaurant because they do not care about you based on what I have seen from this place. If an inspector came into this restaurant, they would of all been fired. The manager condones bullying in the workplace whether you are an employee or a customer/delivery worker since the manager doesn't even take my feedback seriously. This place needs to be investigated for general misconduct/mistreatment towards customers and delivery workers who are trying to help deliver food to their customers without having to deal with Wendy's crew member's BS and gas-lighting. There is no place for them there. Come here if you like to be bashed like a monkey. read more

eat great, even late! that's the wendy's slogan, right? late hours. useful for me!

The worst Wendy's i have ever been to do not come here go to any other food location.. waited 10 min just be told that they forgot to make my food the workers yelling at each other.. what every you do go to McDonald's read more

This is one, if not the worst, Wendy's I've ever been to. Service blows, the front workers feel like they don't want to be there. The salads look like they've been sitting in the fridge for days, I should've went to subway across the lot for that. Food is cold most of the time I've been here. I don't think I will be coming back here. read more

I went here before. This place serves food very slow. There was one man who was taking my order and I said everything clearly and he did not understand although he spoke english great. I am never coming back here. read more

The first time that I ate at this Wendy's location - the food was horrible - the manager was shouting at some old lady who had tripped on a loose mat. A year later i happened to go in there again. Waited 15min in the line as there was only one cashier. The cashier didn't have the 60c change to give my husband...so just didn't give him any change at all. When we received the food my husband and i started nibbling on the fries and 1/4 way in realized that it had a very sour taste..tasted like the oil had not been changed in the last month. We then proceeded to open our burgers which was cold and looked like it had just been slapped together and fumbled close with a piece of paper. We immediately went back to the store where the staff and manager gave my husband a hard time about refunding him. They very hastily, refunded him for the items that was not opened and still charged us for the fries, even though we had only eaten 1/4 of it. The food they served me - totally - put me off from eating lunch or dinner that day. I definitely will not put my foot in this Wendy's location EVER AGAIN!!! read more

I'm really upset with this place,on a nice saturday evening i took my kids to wendys at 133-50 Whitestone Expressway Flushing ,N.Y 03/03/2012 5:35pm I bought a hamburger kids meal and after leaving that place a few hours later my toddler got so sick.The next day i call to speak to the store manager,at first she didn't want to give her name.I immediately demanded to get the phone number for the Corporate office did you know she didnt have the number on hand,she said and i qoute, she will have to hang up and call me back.this important number should b on hand in emergency cases like this.I call the survey phone number on the back of my receipt and explain my experience.(WOW) ms. manager of the day called me back and "FINALLY" give me her name,she was very nice when she realize i was not going away. Please any one with kids check these places out b 4 you really decide to spend your money and end up in the hospital.I wouln't even give then a half of a star, 'VERY UNSANITARY' bad bussiness wendy's never again!!!!!!!!!!!!! read more