I decided I wanted to have some bacon Ater fries and a chocolate frosty. So I stopped at this Wendy's and I was surprised that when I pulled up to the ordering menu it was manned completely by AI. I'd rather have a real life human being. Take my order, but I gave it a try anyway I received my order and it was correct though I did not receive my receipt. I prefer human interaction and I feel that anything AI is going to replace humans and their jobs. And as I'm eating the fries, I find that some are not fully cooked through and some are very mushy in the middle. read more

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The lady at the counter wouldn't take my hundred dollar bill (because yk im rich like that) and yea we had to pay in change and the lady was very angry but I don't really card tho because my frosty was good but the fries were mid because there was too much salt on them and the lady at the counter lets name her sherral. Sherral was a bad bad worker Thank you read more

Wendy's - Vanilla Frosty - Fast Food Near Me - Hudson, Florida

How do you stop making food 30 Mins before closing? You close at 2am Doesn't mean you leave at 2 am. Talk to your employees seems like they don't want to work. read more

God I hate that ai robot but the workers are amazing and food is always top tier. The ambiance is quick and fast

They have implemented the AI ordering bot at the drive thru. That went smoothly. However, the quality of the food was just awful! I got very old soggy double-fried fries that I ended up feeding to the birds. Not sure if they enjoyed it, either. Not wasting my money on this nasty stuff again, especially since the prices have gone WAY UP. All the Wendy's I've been to since December have all had inferior quality, so I am writing them off my list. read more

Food was what to be expected from a Wendy's. The Ai ordering is horrible. Not the first time that the order was wrong when I called to complain was told sorry you have to read the board when you're done ordering. I figured it was Ai it would get it right on. read more

Need to hire people with a brain Worst fast food experience I tried about 4 times but all four times were terrible Chicken wrap Go back to basics read more

I just wanted to add a positive post bc I went last night. I was skeptical at first bc of all the negative reviews. The order was correct, the staff were all nice and respectful, and the food was good! Thank you Wendy's on little road! read more

Mid customer service the fry to salty and my ice cream cone was melted and the guy From the window told me to go back to my country and McDonald's cheeseburger are better just to little in Wendy's do not recommend read more

Wendy's - Fast Food Near Me - Hudson, Florida

Slowest service ever!!!!! Waited In drive-thru 20 minutes just to get to place my order. Five cars ahead of me and a 20-minute wait ridiculous I won't be going back read more

Great service. Great food. I especially love the breakfast potatoes and honey chicken biscuit

Seevice sucks food is always wrong or not cooked all the way the manager and the staff are disrespectful asf

I love the different breakfast and lunch sandwiches. The chili is always hot and delicious. I love the baked potato's. The store is always clean. I had a great experience ordering at the front counter with the employee who was very friendly. I was acknowledged right away and received my food quickly. read more

What a complete disappointment. Had I not just spent good money on the meal, I was going to throw it out. It was not even fit for rodents to eat. I'll never be back read more

Eating at this location right now. It looks pretty new and overall clean. Food is def average but the service was efficient. I'm spoiled coming from Tx , but Whataburger is now in Florida..... just not close yet. My biggest surprise is the number of flys in this restaurant. I'm dining in and I have more flys swarming me than a picnic in a Louisiana swamp !! read more

Horrible ! Order time: 5:00 pm I ordered the 4 for $4.00 meal. (4) Chicken nuggets. (1) Crispy Chicken with extra pickle. (1) small fry. Not even a hour later I'm experiencing horrible stomach pain's, and vomiting for hours. It is 3:00am I have taken pepto, and anti acids. Nothing is helping ! I'm having the worst stomach pains ever STILL! I'm still nauseous, vomiting with the chills. I will never ever eat her again! This has scared me. read more

Attending customer employees (drive thru especially) are rude, seemingly bothered by customers, talking personal business while customers wait, sometimes with the manager present (wow). Worst Wendy's I've ever been to. read more

What can you say for fast food fast . Good crew good service. Food is at least hot when you get it A lot of fast food in this area is kept in warmers cold by the time you get it to table. Chilli is always good .4 for 4 is a buy. read more

Swung through at 645 am to try their new breakfast. I got 2 egg and cheese muffins. The muffin was soft and delicious and the egg and cheese tasted fresh and also delicious! Good service. Look forward to eating here again in the future. read more

The restaurant looked super clean inside. Few customers inside but tons in the drive through. It may have been a fluke but drive through was so packed I couldn't get by to park in the parking lot to the left of the restaurant. It isn't lunchtime, it was just after 3 pm but it is Friday so perhaps they are just swamped. I used the bathroom. Social distancing sign on the bathroom, which appeared basically handicap accessible except the location of the huge toilet paper rolls, which were so close to the toilet you almost can't sit properly. Weird. The toilet paper was shredded all over the floor next to the toilet. No big deal because someone probably went in there and messed it up and the staff was busy serving customers in the drive-through and inside. They must work fast because the drive-through was practically empty once I got outside five or ten minutes later. Probably short staffed but fast workers. Good job. read more

Just left the drive through and the gentleman working was so friendly! He made the experience great! There was a misunderstanding about what drink we ordered and he was quick to fix the problem with a smile! read more

I just purchased a medium chili and extra crispy fries. Had the chili and fries before. They were good. This time, I had watered down chili that tasted like a cup of warm water and a pack of ketchup added. One piece of meat. Literally! About a tablespoon of beans of lucky. The worst I have ever had. They dipped the already cooked fries with salt back in the oil to make it crispier and added salt again. Ugh. Do they realize when you double dip the oil, they are soggy when getting colder and taste like oil? I did not even get a receipt in my bag. So, cannot tell anyone what my order number was! Awful. I see they are hiring for an assistant manager. Maybe that is the problem. No manager on duty? The worst meal I have ever eaten! UGH!!!! read more

My visit to this Wendy's on Little Road in Hudson was not a good one this time. There were only a handful of people in the restaurant and I had a hard time finding a table that wasn't dirty. Also both of the ketchup dispensers were empty and I told a man at the counter and even by the time I left after I finished my food they had not been refilled. My chile was also very disappointing and was mostly juice with not much meat, beans and veggies. read more

Wendy's - the front of the restaurant - Fast Food Near Me - Hudson, Florida

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After writing a review regarding the terrible food I got as well as no receipt, I got the email below from the GM. I did get the free meal of similar value, but after taking all my information, including a copy of this email and my phone number, I never got the gift card that was promised me to cover the cost of the last meal. The GM was not there that day but her Asst on duty contacted her by phone to ask how to handle this, and she said to get my information and they would send the gift card to me. Janet A. Good Afternoon, Thank you for choosing Wendy's. During your last visit we failed to meet your expectations and the high standards we set for ourselves. I wanted to follow up and let you know your voice was heard. Please give us a chance to get it right during your next visit. I apologize about the bad quality food you received. I will cover the cost of your last meal and will entitle you to a free meal of a similar value at your next stop at Wendy's. Thank you for choosing Wendy's. Looking forward for you business. Ivana General Manager read more

This Wendy's has gone downhill so bad within the past year! Make sure to check your to go order before leaving because they forgot to include entire meals. We ordered the old fashioned chicken sand ($5) and of course not in the bag. They also failed to include our receipt so when we called to complain was told nothing they could do without the receipt. Not going back to this place! read more

Typical. Fast Food restaurant . It is very clean and well maintained.

I guess fast food just isn't my thing. Can determine if the food was good for a Wendy's or just pretty back because it is fast food.

Came to Wendy's on a nice day assuming I could get my usual 4 for $4 Jr Bacon Cheese burger and instead I got very sick for 3 days after eating here. I won't go back to Wendy's again especially this location. read more

I have come to this Wendy's for several years on and off. Most times it is a disappointment. Went today, indicated warm fresh sandwiches please. Well they assured me of them being fresh but they were hard and hardly luke warm. No receipt and asked for a senior drink. They gave me a large drink and with no receipt have no idea if I was charged for it. I live nearby, would traveled 3 miles away to another Wendys' instead of this one. :( read more

I go to Wendy's a lot because my kids love the chicken nuggets and fries. Every time we go we are always missing something. I called today because two days ago we were missing almost half the order the manager basically acted as if I was lying because I waited two days to call. But what the manager didn't realize was I have a life too. The food is good but the staff is not the best. read more

My boyfriend and I stopped in around 7:30 on a Tuesday evening. The guy taking our order was, let's just say "less than friendly." My b/f ordered a baked potato w/cheese and broccoli, which he seemed to enjoy. I ordered a pretzel bacon burger combo w/small fries and drink. The server gave us our receipt but never called our order. We saw it sitting on the counter. My burger was odd, the bun was cold, the cheese was not melted, but the burger was hot. The fries were lukewarm. It was not busy, only 6 people in the place and no one in the drive thru. I ate half the burger and fries. I was going to complain but decided to save myself the aggravation. The only good thing was the Mello Yello drink. We won't be returning to this location. No matter how slow/busy the restaurant, there is no excuse for giving customers subpar food. Hopefully management will read this. read more

Over 25min to get food only after went to counter to ask why so long, it was lunch hour said would bring to table host Sara said she called my name twice and lied she would bring to table asked for refund said only refund up to 5 dollars all the time dealing with a figity 8 year old who's starving, stay away run by kid's who don't give a damn read more

Got the burger wrong and that isn't the worse my daughter got grilled hair in her burger and my daughters burger and hair came out of the Katchup ill gross won't come here again. read more

Love this place. The grilled chicken is amazing. Never really ate at Wendy's much. Now I have been going there at least once a week.

How difficult is it to add the pecan package to the bag containing an apple pecan salad? Evidently harder than one thinks! Second time it has happened at the same location!!!!! read more

poor dave thomas would be rolling in his grave to see how low some stores have fallen. i used to eat at wendy's in tampa about once a week; however, lately it's a crap shoot as to the quality you might receive. yesterday afternoon i ordered a double burger and specified fresh fries, the hamburgers were burned and tough, fries not fresh. i do not plan on going back to another wendy's only to be served substandard food. read more

I'd quit going to this Wendy's for almost a year due to continuously bad food/incorrect orders, very little concern by the staff when something is wrong. Went back this week. First time back, order was wrong again. No offer of compensation, just a "drive it back and we'll replace it." That's it, won't be visiting Wendy's again, at almost $9 for a burger and pasty, barely warm fries, plus another 15 minutes and gas to drive it back, they're in now way worth it. Wendy's was great 15 years ago, but not anymore. Blahhhk. read more