Place use to be decent fast food stop. First was the removal of spicy nuggets (not locations fault but corporate) Next they seem to hire a sleuth of new employees. The last time I was there the food was disgusting. French fries where cold and horrible. Then tried that new swiss mushroom burger. What a big mistake that was. Burger was barely warm , few mushrooms, and they must use invisible sauce because I found none. Ketchup dispenser is always out and employees can't be bothered to refill it. The only reason I am giving it a 2 star is the soda machine which I think should be in all establishments offering coke or pepsi fountain drinks because variety is the spicy of life. read more

the service at this location is as bad as possible. they will screw your order up, and when you return to have them correct it, they will not apologize, they will give you attitude, and they will mess the order up again. the owner, management, and staff are rude, incompetent, and plain do not care about the customer. i hope this location closes or gets new owners. read more

Honestly don't know why we keep going back here. They ALWAYS forget stuff. Taco salad? Don't count on getting any of the sour cream, chips, dressing, or chili. No time to check before leaving because of being rushed. How do you miss that much! It's ridiculous. "Fast food workers don't get paid enough" but can't pack food orders. Last time on the road straws and utensils were forgotten. While ordering, the girl at the speaker was rushing us, "what else" when we took .2 seconds to pause she said again loud "what else" like damn chill. read more

I don't recommend the Lock Haven Wendy's at all ANYMORE unless you want terrible service, terrible food quality, and only access to half of the menu at any given time. 50% of the time your food isn't as ordered (items missing, items wrong) and when they can manage to get the order correct, it's cold and gross anyways. We pulled up this evening and without a "hello" or "thanks for choosing Wendy's" we were met with the most dismissive and irritated "what can we get you?". It kinda set me back how the tone came off when we had just pulled up and there wasn't a soul there (this is at 9:00pm). I calm my Karen ass down about the greeting because everyone has bad days. My significant other starts to order a Cobb salad, she is interrupted and informed they are out of every salad except the Parmesan salad. We figure they're out of mixed greens, and only have the romaine lettuce, but instead of offering any other salads they just said they can't make 3/4 of them. Lame. Of course, we are disappointed by this because that salad was why we settled on going to Wendy's. She orders the Parmesan salad and adds bacon. I order a biggie bag deal with spicy nuggets, a jr. bacon cheeseburger, sprite, and fries. I try to add a small chili, and I'm cut off again, "there's no chili tonight". Super effing lame. There wasn't chili a few nights ago when we stopped either. This is either the most poorly managed Wendy's in the keystone state or they are employing the most apathetic incompetent people, or a combination of both. (I try not to blame the kids behind the counter or in the kitchen, but this has gone on for months and months now) Fully disappointed now (I wanted to leave) we wait for our food. Upon getting home, come to find out they didn't COOK ANY OF THE BACON for the salad or my burger. Just cold gross looking slimy salty slabs all over the salad and my burger. The last THREE TIMES my significant other was able to order the Cobb salad, the staff didn't either didn't know it comes with bacon, or forgot the bacon. This time they just threw cold bacon on everything. The fries were pulled too early and chewed with the consistency of half cooked potatoes (because that's what they were) and then they were drowned in so much salt I may have to start blood pressure medication. That's why I'm on here. Everything except the nuggets (which is literally counting and bagging) was awful. The cold bacon actually ruined the both items taste and quality (yes I can pick it off, that's not the point). This isn't just a bad night. This has been so frequent im starting to notice how much money I WASTE expecting things to get better here, because I usually prefer Wendy's to other fast food. If I knew how to contact the owner/manager I probably would, because the cold bacon and disgusting fries and lack of regular menu items, and the interaction at the drive through speaker have unleashed my inner Karen for a moment. The place was not busy. At all. It was only us. One car, 2 people, 5 items (after we were told we couldn't order 4 different regular menu items) And they still had three hours of operation left when we ordered, we didn't "pin them up against the clock" to justify the awful food. It's just consistently garbage food that is incorrect 90% of the time; or these kids in the back ruin items by not even caring to COOK THE BACON. The past few times we've tried to order after 10pm it seems like they're already closing things down and cleaning up almost 2 hours early, so there's also rarely chili in the evening as well, that's been so frequent I stopped trying. My rant is over, but when I say the Wendy's in LH needs retrained, better management, better inventory schedules, and better staff attitude overall, it's not from one bad experience. It's been all year. I thought it was getting messed up when I doordashed it, but it's the same result at the location. I'd like to see the place gutted and replaced with a Popeyes at this point. read more

I ordered a large strawberry drink, baked potato and a salad. My drink had cracks in it. Leaked all over me and my car. My bacon on my potato was a bunch of crumpled up black bacon. Super burnt. My potato was hard to chew. Overall don't recommend. read more

I would give less than one but it's not an option. Horrible food which I asked for ketchup for but wasn't in the bag even though it's on my receipt. I called to get ketchup delivered and they refused so I threw up your horrible food and I'm telling every single person I meet not to eat here read more

Used to be good food,long time manager quit, can't get food orders right even at lunch food is old. went there for breakfast today ordered 2 for 4 sausage sandwiches she charged me 9.51. She the shift manager said angrily with an attitude we only give that price if they ask for it. I said i did ask for it i said 2 for 4 sausage sandwich no cheese add mayo. then i get to window she is yelling and complaining about too much going on same manager in window. shoves my drink at me,slams window shut still yelling, get my food ask for straw and i get told" it is already in bag but here you go! and throws it at me. there was no straw in bag to begin with. Yesterday went there at 12:30pm got old potatoes asked for 4 butter and 4 sour cream for each i would pay extra got only 4 total in bag for 2 potatoes. Can i have some fries with my salt too fries super salty. Can't get a complaint line number to inform owner of his bad attitude employees costing him business. Wont go there again until something changes for the better. read more

This isn't a bad place. It's a bit run down feeling. The food is made fresh. Same with the fries. I love fresh fries. They do a program for my daughters school. That on certain days, the students family can go to Wendy's for dinner and X amount goes to the school. read more

This place messes something up every time or someone has a bad attitude, I get it I work in fast food also. I get some people don't want to be there but it is your job. I went thru tonight and the girl instantly sounded rude when I said I had two orders, both only one item so we didn't think it was any trouble. Then we waited forever to be greeted at the window, they need more people because one is doing everything and taking so long. Customers are to come first, not talking to a co-working. Get some new employees because the place is started to get worse every time I go there. read more