New very clean looking restaurant. Right off the road. The attendant was nice and patient as we ordered. We rarely eat at Wendy's so I had no clue what to order. The food was ok. The buns weren't the softest or freshest. The nuggets were good though. Good spot for a quick snack/meal. read more

Wendy's - Burgers Near Me - Mansfield, Texas

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This location needs an entirely new management team. Every time I come here, the food is disappointing. The burgers are hard and stale, and the fries are always old and cold, like they've been sitting out for a long time before being served. What's even more frustrating is that they don't seem to pay attention to simple order requests. I've asked for no onions multiple times, and they still make the burger however they want, hoping you won't notice. It doesn't matter if you come in the morning or at night the quality and service are consistently poor. This location seriously needs better management and higher standards for both food quality and customer service. read more

Wendy's is located off Broad and N Holland Rd home of the never frozen burger and founder Dave Thomas serving the community with affordable and quality food. We came through to dine in and were blown away with the interior design. This locations dining area was presented nicely and was clean and modern. There were multiple tables and chairs to sit at along with an electric fireplace built into the wall. They have a fountain drink machine, but unfortunately, a small amount off the drinks were available along with an empty bin of ice. They had plentiful napkins as well as straws and also had a ketchup dispenser. We went ahead and ordered the Texas biggie meal that came with a cheese burger, nuggets, and fries. We also had to try the spicy nuggets and the bacon cheese fries. The burger was beautifully presented and wrapped, and the quality was good, along with the crisp lettuce, tart pickles, and melted cheese. The nuggets were deep fried to perfection, and the sweet and sour sauce and ranch complimented the dish very well. The cheese bacon fries were ooey gooey with layers of melted cheese and crispy bacon pieces. The fries were perfectly salted and seasoned well, and the texture had a nice snap back. We went ahead and ended our meal with an orange dreamsicle Frosty and a Cinnabon pull apart with frosting that tasted great and cleaned our palate. Overall, this location was good, and the customer service was great. The food was affordable, and It didn't leave a hole in my wallet. I just wish the fountain drink machine worked, and there was ice on station. read more

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I called this store asking to speak with a manager and a woman named Jazmine picked up refusing to speak to me and stating that she does not have to give me her name for customer service. I went in earlier and brought a drink that just so happened to have silky black hair in my drink and my nuggets were cold. I asked to speak to the manager Jazmine to address this issue and she hung up in my face numerous times. I then had to go through another employee just to get the managers name because she refused to help me and kept hanging up in my face. This location has horrible customer service and the manager Jazmine is extremely disrespectful. read more

Arrived at Wendy's on Broad St. today at 9:45 to get some sausage and biscuits. Closed! Lights on and doors locked. Not a single car in the parking lot. Is this location closed for good? read more

Nope. Don't go here, I went here twice within the last month & something is always missing from my order. It seems it's a consistent problem too, during my last visit the car in front of me had to go inside to get something that was missing - I made a mistake to not check more order before leaving. I got my nugget sauce, but no nuggets. read more

I had a number 1 double and I had a girl's hair long black strand in my hamburger. And the hamburger and fries were cold. I would not recommend this Wendy to anyone. read more

Wendy's - Hair long and black. - Burgers Near Me - Mansfield, Texas

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Probably the worst service and Wendy's I've been to. Been here twice...and I think we're done, go to the on off 287. I understand it's a fast food restaurant and I don't expect great service any way, but there should be a minimum, this Wendy's doesn't hit the minimum. The first time we ordered, my daughter ordered regular nuggets and got spicy ghost pepper nuggets, which was a horrible surprise for my poor daughter. On top of that, I asked for a Coke Zero and got regular coke. Also did not give napkins nor sauces. So dry nuggets. The girl at the drive thru window did not say a word, handed us our food and locked the window. I tried to wave her down for more napkins, but she was avoiding looking at me. We drove off. I gave them the benefit of the doubt just incase they were short staffed. Brings me to this more recent visit. The guy taking our order is was great but then got the same girl giving us our food. This time she spoke and asked if we needed a drink carrier, I said test since we had 4 drink, she said ok, did not return, instead had another lady give us our food while she was standing behind here giggling. A very weird interaction, it's like she doesn't know how to adult. Any way the other lady handed us our food, no napkins no sauce. Again tried to wave someone down to open the window but they seemed to all disappear. Not only that another strange thing happened right before I got in the drive thru line, a gray suv pulled around from the drive thru to get right back in line, put on their hazards and just sat there not moving up, as I inched forward to go around they too moved up, so I waited to see if they moved. This happened 2-3x before I decided to just go around, the girl in the front gave me a dirty look like it was my fault. I also saw she got out and ran in and out the store several times while I was waiting. Then after I ordered that sub pulled around and cut me off in the drive thru line, then drove off. Very strange. Didn't think I would have such a strange and horrible experience at this restaurant, I hope corporate takes note of this. read more

Poor customer service. Owner don't allow workers to downsizes meals for customers. No other Wendy's does this.

location is only open for drive-through. This is the third time I've been here in the middle of the day yesterday at 2 PM today at 5:30 PM and the restaurant is closed only accepting drive-through orders. - there's only four cars online we've been sitting here for 20 minutes read more

I also wished I would have read the reviews before ordering here. In need of training is an understatement. Employees are preparing food, placing in food cartons with their bare hands ( NO GLOVES). Confused to the order of preparation, unable to read the order screens, and no knowledge to the need of being sanitary. Food, trash , and filth covered the floors . The confusion behind the counter among the employees was unbelievable. Stop the madness and properly train. The 1 star is only due not being able to post the review. Without adding a star. read more

Why didn't I read the reviews on here before ordering. Look I understand this location can't keep a decent manager here. Something needs to be done with more thorough training, and expediting the food. I just spent money on food we didn't order. Because of dairy restrictions we ordered two burgers, dry with no cheese. Not only were they both with cheese but the Dave's single had two slices of cheese, as if to make a point. The slices of cheese were on both sides of the meat patty. The kids burger was not edible for my little one. She likes her burger dry and no cheese. They put everything on it plus bacon. Again, if it weren't for restrictions in diet that would have been appreciated but when the manager takes your order at the window, you don't expect errors like this. Not only did my daughter say dry , no lettuce or tomato but the manager made a caddy remark that he thought she said yes everything... which she didn't. Even after the correction during ordering, he gave us the food made wrong. My three star rating was for having one order correct, 10 count nuggets and fresh fries. My main complaint to this place is there needs to be someone expediting the food! We are always appreciative of fast food servers but this is why people get frustrated. Get the orders right, there won't be complaints. For management... TRAIN YOUR PEOPLE RIGHT, GET EMPLOYEES TO UNDERSTAND SOME PEOPLE HAVE FOOD RESTRICTIONS. read more

This place was so gross like there was water pooling on the floor, and in the drink machine and trash all over the tables. The food was cold and mushy but the lady that took the order was nice and it was quick but this place was disgusting and I felt dirty while eating here. Never again. read more

Wendy's - This was on the table next to us and the table next to us had trash all over it also - Burgers Near Me - Mansfield, Texas

The crew members (in particular the lady with an accent at lunch) are some of the worst at customer service that I've seen. Ordered online for drive-thru. Was told to pull up and she's bringing it out. Brings it out and rudely states "I don't have no bbq sauce". Was not offered any replacement sauces or anything. Get home to see that they didn't even put ketchup in the bag. How lazy can one be?! I blame management for this. I won't be back. read more

This Wendy's is phenomenal especially with mobile orders late at night. Food is a little cold by the time I eat but that's on my end for driving far. Great service very quick and minimal problems read more

This is just a heads up. Lobby was closed when I went at 5:15pm. One lane of the drive through open. I waited a pathetic 25 minutes before I bailed. There has to be one poor employee in there trying to do everything. read more

How hard is it to read a screen and do what it says? Multiple times in a row my orders have been messed up, even after they repeat it to me. It's not hard to see SPICY on the screen or the word DIET, or anything like that. If you can't read then maybe don't be preparing orders for people. I pay for MY meal, not the wrong meal. I shouldn't have to work 12 hours a day and end up getting food I didn't ask for. read more

Food usually ok, but service can be terrible. Told me a 2 minute wait turned into a 20 minute wait and it was not good! Won't go back to this one. read more

Worst service i've experienced on Broad. Maybe even ever. The whole operation was run by teenagers who had no idea how to prepare the food. We came late one night but well before closing. We waited in line for a while (1 hour), with only one car in front of us. When we came to pay at the window we could hear playing fighting and arguing from inside. We sat at the window for 20 minutes before they told us to pull up and go wait some more. And when we finally got our food, a young man walked out and was talking about how he is the only person actually working in the building. Overall food was mediocre, but for such a long and useless wait, i would not recommend this establishment for "fast food." read more

Most insanely bad service ive ever had. So rude. Took about 15 minutes to even take our order at the window and we asked 3 times in that 15 minutes if they were ready for us to give our order and they kept saying "hang on there is only 2 of us" Crazy. The only reason we didn't drive off is because our kids had been begging for Wendy's. Either more people need to be hired or Someone needs to get fired. read more

I always get my nails done all the time and all the ladies and gentlemen greeted me very politely and welcome. The salon is very clean and very unique than any other nail salon that I have been to. I love how there is a bar in the shop, and the drinks are fantastic. I always come in with my family or friends and everybody is all happy with their nails! Holly is very understanding of how I want my nails to be done and always makes me smile when I see her. She is also wonderful at doing powder dip nails if anyone wanted to get one done perfectly! I highly recommend seeing Holly! read more

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Slowest customer service ever. It's a Weds afternoon 4:00 and waiting at the window for 10 mins.

I only use Jessica here but I bring friends and family with me and everyone has been happy :) Jessica does a wonderful job on the powder dip nails and I used to never wear polish but she thought it would help me with my nails being so weak . Because of work I wash my hands so much , my nails were brittle and would peel . I have a hard time with gel polish being removed because it was damaging my natural nails . THIS is the way to go ! Best pedicure to get is the Upscale Tropical it's so relaxing and smells so nice read more

Wendy's - Burgers Near Me - Mansfield, Texas

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They are advertising that help is needed during the day but evenings is when the wait is the absolute longest. Waited for over an hour just to order then when it was time to order I had to sit and wait another 30 minutes before I placed my order. Got to the window to pay and waited another 6 minutes and then received my food but it was extremely cold. Will never go to this location ever again. Oh and my fries are definitely over cooked. But again they were cold too. read more

Wendy's - 10 PC. Nuggets Combo - Burgers Near Me - Mansfield, Texas

Just precooked burgers all cold and fry's that even the birds won't eat and how can there be no baked potatoes, I drive by this Wendys at least 4 times a day and would stop in about 3 times a week if the food was prepared fresh, there is seldom any customers in the drive through or inside. Likely this will close soon and the operator will take a big loss and wonder why. Recommend the manager and or operator go eat at all the coemption burger places and see which they would go back to. read more

I took my 3 year old daughter to get a mani pedi with me for the first time. The little princess pedicure chairs are adorable and Anna was so great with my daughter!! I couldn't imagine a better experience with anyone else. She was joking with her, asking her exactly how she wanted her nails done, and really made her feel like a princess. Tom did an amazing job on my French tips! They have never looked so good. If you take your daughter, be sure to ask for Anna. Your kiddos will love her!! read more

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Danny is amazing!!! I'm a perfectionist and it's been so difficult finding someone who does a good job. He took the time to make sure they were perfect!! I will be returning again and again!! And for my pedi I had Daniel who also did not disappoint! Best massage ever and my toes look gorgeous! read more

Wendy's - Danny does an amazing job!! Perfect! - Burgers Near Me - Mansfield, Texas

I asked for a no mustard, ketchup or onions and they put it all on my burger. On top of that they don't answer their phone !

Employees don't use gloves when making/preparing food. The only one with gloves was the manager but he didn't even bat an eye at all of the others not wearing any. I didn't witness a single person wash their hands. Absolutely disgusting. As the manager of a restaurant myself, I advise that action is taken quickly to avoid more negative reviews or even failed inspections. read more

If you are still waiting in line, the Wendy's off 287 is much faster. I think this location must if hired the Whataburger employees down the street read more

Went to drive-thru at 8:38pm. Sign on menu reads " due to staffing issues we will be closing at 9". Girl comes over the speaker and says "we're closed ". I tell her it says they close at 9. She doesn't reply. I drive around the front and she locked one of her co workers outside and they are playing through the window making faces and laughing. What a great place! read more

went here on national hamburger day for the 1cent jr bacon cheeseburger. just like the last time I went to this location, they would not honor the app deal. place is disgustingly dirty and employees unfriendly. worst wendy's I have ever been to. read more

I came in here with my lovely sister on 4th of July. Jessica did my pedi while Amy did my sister's pedi and Crystal did her dipping powder. Even though they were extremely busy, none of the techs were rushing and they took their time with every service. HIGHLY RECOMMENDED!! P.S Their drinking bar is FABULOUS! I had the strawberry margarita. read more

Dipping specialist by LV 6825538559 call anytime I will do ur nails. Monday through Wednesday 5$

Amazing food when I first ate there, but since I'm spice intolerant, I can't eat the nuggets anymore because they added something to them!

I've been to Upscale now over 5x, to make sure I'm giving an informed review. It's my new go-to place! After getting my cuticles drilled one too many times at another local place, I made the move here. They are very efficient (a must for a working woman with only a little time for self-care), friendly and technically spot-on. Bonus is their full bar :) I've gone to both Danny and Crystal, who can re-create anything on Pinterest Love this place! read more

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I make a mobile order and paid online due to a short lunch break. I arrive at this Wendy's and the manager said that they did not receive the order and there was nothing he could do. Not even a refund. I should my phone and receipt to the manager with the address of the Broad Street, Mansfield Wendy's. Still he could not do anything and he told me that he was not responsible for the Wendy's mobile orders and I had to call Wendy's national. I tried calling Wendy's national twice and twice was disconnected after a long wait on the phone. I also tried the mobile chat with a similar result. This restaurant took my money and I can't get it back. read more

Wendy's - Burgers Near Me - Mansfield, Texas

Went yesterday to get my nails done - just moved to Mansfield a week ago and I'm trying to find a nail salon that fits what I need. They have you sign in on a tablet which I thought was pretty cool. They assign a nail tech to you and ask you what you would like to drink * they give you one free complimentary drink. They have a full bar including normal refreshments. Definitely loved that! My only issue was the pricing for a FILL w/ GEL - it was $40! Normally that's a FULL SET. Honestly that's a bit overpriced - and they also charge you extra $5 to shape your nails (that I can do myself). My nail tech was very nice but I wish he stated he was charging me $5 extra instead of saying "I'll make them a bit more narrow" - the owner let me know she would only charge me $42 instead of $45. Don't know if I'm going back - definitely going to search for another nail salon. read more

Wendy's - Burgers Near Me - Mansfield, Texas

I am so glad Upscale Nail Bar opened in the area. I usually travel to Arlington for my nails, but no more. I'm a stickler about my nails, actual a bit annoying but hey why not I'm paying. Coming here I feel as though I am getting my monies worth and love the open bar. The owner is so helpful and accomodating. Mai and Linda are great on nails, and Tina is also great with the feet. I think I finally found a permanent nail spot near my house. Yes! read more

Wendy's - Love it! Nails by Linda. - Burgers Near Me - Mansfield, Texas

From the moment I walked in I was greeted by Tammy(manager). I was immediately taken back to get started on my pedi& nexgen. Danny did a fantastic job on my feet while Linda worked on my custom nexgen ombré, which I absolutely LOvED! It was a pleasure from start to finish. Most nails places usually offer some type water downed margarita mix, they on the other hand have a wide variety of top shelf liquor Definitely will coming back! read more

Wendy's - Burgers Near Me - Mansfield, Texas