What's going on over here ? They fixed up the building and the food got worse ? Today I was disappointed ( again, third time) in the temperature, juicyness and overall quality of my burger. IT USED TO BE BETTER ! I can accept a bit of delay or disorganization if the food is delicious once it arrives. read more

I went through the drive-through and placed a simple order: a junior bacon cheeseburger, four-piece nuggets, a plain hamburger, and fries. After paying, I was asked to pull over and wait in the parking lot while they cooked my food. I ended up sitting there for almost 15 minutes, and during that time, three cars that ordered after me got their food before I did. When my order was finally brought out, the fries were already cold, and the plain hamburger was missing. I had to go inside to ask about it, and only then did they realize they hadn't made it. They started cooking it while the rest of my food continued sitting in my car getting colder. After such a long wait, I was left with cold fries, cold food, and a frustrating experience overall. No thanks. read more

One of the worst Wendy's I've been to. Very long waits in drive through. They always mess something up, like usually missing a topping. Often asked to pull over , park and wait. Food just not very good. Gets worse with every visit. The app works for ordering, but never for deals. read more

Been coming here for years. They've never done me wrong. Always comes within a few minutes.

Had a conversation this morning about fast food and admitted my all time favorite is a Wendy's single with cheese. But today, in the drive thru, after waiting to order, being solicited prior to ordering, and ordering 3 medium frosties, I was told to hold on. After 5 minutes I was told that they were overwhelmed, only had 2 people working, and would have to shut down the drive thru for at least 5 more minutes. So, I left and I WILL NEVER COME BACK AGAIN. Really, 3 frosties broke you, after making me wait for 5 minutes to order. So, Wendy's now Sucks. I'm back Burger King, bring on the Whoppers! Sorry I ever switched. read more

I have grown to appreciate this location of Wendy's. I have a tip. Order on the screen. Ordering at the main desk takes a long time or the staff are inefficient. Usually ordering on the screen works every time but this time they forgot my drink. I received the rest of my order fortunately. The prices overall of Wendy's I have to say is expensive. The staff are nice but take a long time to make my order and for me to receive it. The store is always near deserted which I like. The store is always clean and bright. read more

If you're reading this and thinking about applying DONT!!!!! also DONT eat here if you're a germaphobe no gloves, picking fries and nuggets out of the warmer w/ dirty hands, picking boogers, no hand washing, flies in the tomato's and lettuce, and the list goes on. 2 stars because even though i witnessed this nastiness the baked potato's are kinda fire and one of the least contaminated items if you find yourself working in this forsaken place i pray u don't deal with SOMEONE (iykyk) and if you find yourself eating here i pray u don't catch a fruit fly on your tongue read more

"Fast" food that took 25 minutes for a two kids meals. No updates from the staff. Won't be coming back.

If think about eating here DONT , I used to work here and we did not wash our hands. We grab french fries with our bare hands majority of the food sits out for an hour long so you're basically eating Old food supposedly have a timer, but we never use timers The management sucks. They don't properly train us how to properly do our job then we have customer complaints cause we weren't trained right if I was you, I would go down the street to McDonald's better price. Better employees use better food overall. They also use expired meat I promise read more

This is a solidly average Wendy's! Food quality is consistent with other Wendy's. Service was adequate. The atmosphere was clean and well kept. read more

I really enjoyed the food, but I cannot speak for the quality of the drive experience. The staff seemed extremely pleasant and happy to help with any request. Overall, a wonderful experience. read more

Wendy's - Seating area and unidentified body - Fast Food Near Me - Maynard, Massachusetts

It took them 20min+ for just a simple chicken sandwich. Not sure if they want to stop calling themself fast food chain. UPDATE - The chicken for frozen read more

Food was great, drive through service was polite but left an item out our order. Instead of asking us to pull to the side (like all other fast food places do) and having the employees bring out the missing items, they made us get back in line and wait 12 minutes. Blond girl at the drive through window was blatantly wearing a bracelet with an offensive word on it. And I mean very offensive to a certain large segment of the population...this was much worse than just a swear word. read more

Incredible! A truly moving experience, I've gone to McDonald's for years and tried Wendy's after playing a round of golf. I was stunned by the bang for your buck food that is absolutely gas. Super good food for a great price, can't beat it. read more

Very much a disappointment. I usually go to McDonalds on the way to work but after having read some good reviews of Wendy's new breakfast menu I decided to give it a chance. It was Saturday morning and I was the only car there so service was quick. I ordered a maple bacon chicken croissant and decided to eat it in their parking lot. After a couple of bites I realized there was no bacon, so back I went. They were apologetic and replaced it quickly and with a smile. Nice! Unfortunately, even with the bacon the breakfast was pretty disappointing. The croissant was terrific, but the bacon was overcooked and dry. The chicken was OK but it was a bit overwhelmed by the maple butter. Frankly, I hadn't expected that bit. The drive-thru menu called this item a Maple Bacon Chicken Croissant so perhaps naively I expected to receive Maple Glazed bacon, not a gooey, overly sweet syrup. (Just a suggestion, but it might be better to call it a Maple Butter, Bacon, Chicken Croissant.) So in view of all this, and the fact that it cost over $4.50, I think I'll stick with my $1.50 Sausage McMuffin with cheese. Sorry guys ... I tried :) read more

Had a good experience at the drive through. 9 pm on a weeknight. Quick service. Food was hot. All the necessary silverware, napkins, ketchup, straws etc were all put in the bag. Fries were propped upright in the bag! Food was whatever. Can't go wrong with a frosty or fries. The nuggets were even good. read more

Grossly understaffed with drive through lines 20 cars long. They left mobile ordering curbside on in the app but when you arrive you have to get in the line. If I knew curbside was NOT in effect, I would have gone elsewhere... read more

Atrociously bad service. An employee was taking orders in her pajamas. Longest wait I've ever had at any Wendy's location. I do not see these guys making it long term read more

This place is AWFUL. Ever since Covid this place gets worse and worse. They never open on time. They consistently don't have main items. For months they had no ice. Constantly "under staffed" but when u pull up to the window there's like 4 cashiers just hanging out chatting. The employees care little to not at all that the service is horrid. I honestly wish they would just close so a reliable food source would open. There used to be an amazing manager here that had this place running perfectly. They moved her to a different local and just let this one fail.. they were supposed to open half hour ago not one employee is there. This crew is pathetic. Wish I could give half a star read more

The food was very good, after not being able to get ice cream at McDonald's it's nice to know you can alway rely on Wendy's. The employees were exceptionally professional and helpful, and helped with the menu at the drive through and were ver patient. read more

Closed at 12:30 pm on a weekday. No employees showed up according to the handwritten note on the door.

I dont mind the food sucks, drive through is slow and staff is rude. Whatevs. What I DO MIND is one of the cooks in the back screaming at the top of his lungs......"Assholes".....literally screaming it over and over. The manager was sheepish and weird with the situation. Bizarre. Go to the Arches. read more

Quite possibly the slowest drivethru anywhere. It literally took 25 minutes for six cars

After a long day and zero motivation to cook dinner today. I made a stop at Wendy's, the line was long and I hesitant to make the effort to wait or just go home and have a sorry piece of toast and tea. I am glad I made the decision to just be patient and get in line. The guy that took my order tonight was very friendly and has customer service. Not the over exaggerating fake kind, but Use to be normal kind that is long gone these days- so thanks dude (thumbs up). Now to the food. I get home and it was the most beautifully prepped burger I have seen in a very long time. I could be exaggerating, but if you are like me that runs to fast food on days you don't feel like making dinner or had long ass days at work- you know what I mean by a beautiful burger. So Thanks wonderful staff at Wendy's you guys made my night. Thanks for being around! read more

Im an Uber driver and just Come to do a pick up and of course they have their doors closed. There is a huge line of cars in the drive through that would make a 30 min delivery into an hour. So I parked curbside and called the store to see if anyone can bring it outside. The manager said no. You got to do the line like everyone else. And just like the that I canceled the pick up. An hour is not worth $10 to me. They should work with their partners instead of not giving a crap. I drove 10 mins for this pick up just to cancel it. That's my two cents. read more

Ok to be honest I've had my order wrong several times at this location. The service is sometimes slow and the employees argue with each other but I like it. Tip: use the drive thru. Check your food before you leave. If you have a problem call the manager. They will always fix the problem or try to make it up to you. That's why I gave then 4 stars. read more

Who likes to admit they go to these places... weIl I don't go here often because I don't eat red meat, but wanted to try the new fries... that's all I got. That's all I usually get.. and as usual, they were cold and wrinkly. I wanted to give the new fries a fair test so I kindly asked if they had hotter ones. The kid was super nice and told me it would be a minute.. I pulled around and he waved me over again. Hot they were.... salty the were too.... tried 'em, liked 'em.... but waaay tooooo much salt! It's a good thing for sure we don't go here often 5 visits a year anyway. Must be a slow store though....cold fries are a guarantee! Service is a plus! read more

Glacial service, long lines, barely clean, screaming kids, but other than that, it's great. Up to eight people are visible behind the counter, and they're all doing something, but that doesn't seem to help the fact that it takes them an average of 4 minutes to process a customer. Yes, i was that bored waiting, and yes, i should have bailed and left by that point. read more

Akash, the young fellow at the drive through window, was very courteous. He gave me three spoons for my junior bacon cheeseburger, which was quite strange. My daughter tried throwing them at a pigeon on our way home ! LOL . Still, all the employees were very courteous and dedicated. I felt very welcome during my visit to Wendy's, will definitely come again read more

I work outside all day. As we know it's freezing outside so I went through the drive-through. The lady overcharged me I couldn't get a hold of her she didn't wanna open the window because it was cold. That's no joke. If you're going to have lousy help don't open at all read more

I miss the fish sandwiches. Five stars because the fish sandwiches were really good, but they're only seasonal.

I feel their restaurant has gone down hill lately. Last week I got a very long brown hair in my fries. I ordered a large fry and received chili fries, they forgot the tomato and lettuce on my burger. Seems everytime I go there lately they get something wrong. I sure hope they clean up their act soon cause I really like their burgers and its the only Wendy's near me. read more

There is no overhang at the drive thru. If it's raining, you get soaked. They don't serve breakfast. Get with the program. This is a very heavily trafficked area in the morning you could make a killing off of breakfast please start serving breakfast read more

Excellent service, kind staff, and a convenient geographical location! Food is always high quality. Sometimes the seating area is a little too cold. read more

The food is good I love Wendy's however the men's room smells like Revere beach at low tide. It's absolutely disgusting but their number six is the go to Sandwich. It's absolutely goat. Not much else to say it's just festered better than McDonald's. read more

Found a mouse poop in my lemonade and my burger looked like Michael J Fox slammed it together. Would've gave I a one star but the drive thru girl had a fat butt which bumped it up to a two star experience. read more

Fastest drive thru ever! This location is fast and efficient every time I have come .even if there is a long line it moves very quickly.

Honestly the best Wendy's in Massachusetts. Service is great, food seems to be a notch above your typical Wendys (probably all of the love that goes into your meal) I would eat here for my last meal if I could. Raphael was one of the best employees I've ever seen, checked the order twice once in the bag and provided us with useful sauces. read more

I like Wendy's food and it is prepared well at this location. But do not eat in. Do take out and bring the food back to work or home. The service inside is very slow. All of the effort is centered on the drive thru where as the inside goes to hell. Everyone is very nice but having one cash register open during peak times does not work. One other thing about eating in. The inside is gross. The whole place needs a re-do. The seats are falling apart, the plastic covered booths are so old they cannot even be kept clean. So, if you need your Wendy's fix ( I like the spicy chicken sandwich), the do take out. read more

While the drive thru is fast at this one, I always question why I go here once I have taken a bite of my food. The older woman at the window was extremely rude and gruff. The fries were so salty I could barely eat them. The Coke didn't taste anything like it should. Luckily, the chicken sandwich was pretty good. It also seemed expensive for service and food that was not so good. I am done coming to this particular Wendy's expecting better........ read more