This place is always on par with getting the food out fast and correctly. Staff is always nice and place is clean

Nice staff here but the food never comes out right . Stopped by for a chilli and a sour cream chive baked potato. Went thru the drive thru and on getting home the chili was watery and tastless and they gave no butter or sour cream. No utensils. Ended up tossing it all out. No bueno! read more

Wendy's - Burgers Near Me - Pompton Lakes, New Jersey

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FIRST They barley get my burgers right, SECOND they charge like 50 cents for and extra sauce and i kust went and they gave me the wrong sauce? Like HELLO GET SOMTHING RIGHT. also they put ice in my drinks when i didint want ice! Sooo 1 star for youu, never coming backk read more

Today, which is November 16 I came to charge my vehicle and decided to stop at Wendy's. Beyond beyond is nice quiet perhaps because it's a Sunday and I ordered a four piece nugget and a small fry under normal circumstances I would check the contact of my order, but I neglected to do so today. After further review, my four piece nugget became a three-piece nugget that was not as well cooked as it should have been, but not raw being that I come to this area quite often I wouldn't recommend this Wendy's. read more

Great spot for American fast food. 1) Got the Dave's triple burger combo. For fast food burger, it is my go to. 2) Got the spicy nuggets, they were excellent. 3) What I like the most is the ghost pepper sauce. Amazing! 4) Open late. read more

Wendy's - Dave's triple burger combo with spicy nuggets & ghost pepper sauce. Amazing - Burgers Near Me - Pompton Lakes, New Jersey

I enjoy going to the Wendy's at Pompton Lakes. It is clean and my order always comes out perfect! This location is spacious with steady business but never packed. It's good for families who want a laidback environment for their kids. Enjoy! read more

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Awesome service !!!! I don't know why someone wouldn't give them 5 . Clean , friendly... and food is fresh. Wouldn't go anywhere else. read more

Typical Wendy's so there's nothing grand that I can write home about. This location has plenty of seating and wasn't too crowded during the early dinner hours. I'd love to write a grand novel but seriously if you've been to one Wendy's, you've been to them all. read more

Haven't been to Wendy's in a while and stopped here during a road trip. The service was not the best but was quick, and the food was decent. The spicy chicken nuggets were pretty good and the fries were ok. Good parking around the plaza but only one single bathroom in the store. Had to wait a bit. read more

When I walked into to this Wendy's all the tables were filthy and sticky . When placing my order the cashier was not friendly and was rushing my friends through their orders . She did not have the patience to wait for him to finish his sentence but rather cut him off and asked what type of drink he wanted . When I asked her to clean the table for us, she told me to wait a few minutes and then never came to clean it . Everything inside this Wendy's was dirty including the chairs , walls, and carpets. read more

Very large storefront Wendy's in a strip mall! Not recently renovated but in good shape. No Freestyle machine, so drink refills are a pain. Ordered a spicy chicken sandwich for the first time, and to my surprise, it was actually spicy! Loud Halloween music playing overhead! Service was fine. A really diverse clientele compared to the Fort Lee Wendy's I often go to! Nothing bad to say about this location. read more

Wendy's - Burgers Near Me - Pompton Lakes, New Jersey

First off, it's VERY CLEAN!!! You'll notice that right away. Staff here is always friendly. Food is always hot and fresh! Highly recommend!!

Manager does not know how to run a business. She's nasty with a bad attitude. Can't get the order right and when told where the mistake was she didn't believe the customer, even with the receipt and food still on tray not touched. read more

They gave us the wrong order then didnt do anything to fix it and we got charged for things we didnt even get. This place singlehandly ruined my night and i lost brain cells just by talking to the employees. Being around this garbage establishment lowered my iq by at least ten. All the workers probably are on drugs while working. read more

Usually all fast food is eh but this Wendy's stood out for fresh hot burger ( like hot melting gooey cheese hot). Fresh hot food and extremely friendly staff. Restaurant was clean and kudos to a fast food restaurant that stands above most. read more

We will not go there anymore. 3 out of the last 4 times we ordered through the drive thru window they got the order wrong. Either an item ordered was left out or wrong item included in place of what was ordered and this last time we received a junior cheeseburger instead of the regular size cheeseburger. Can't take it anymore read more

I was so hungry I just woke up and went to Wendy's asked for a crispy chicken 4 for 4 and they gave me a cheeseburger but on the receipt it say crispy chicken. I gave it a two star because the fries were really good. read more

Wendy's - A Jr. Cheeseburger - Burgers Near Me - Pompton Lakes, New Jersey

This lady in the drive through really be giving me the wrong flavor frost it's nuts man I can't even come here anymore after a long day of labor read more

Wendy's - a cup of hot chocolate with a spoon in it - Burgers Near Me - Pompton Lakes, New Jersey

They are a run of the mill on quality for fast food. The issue is that I refuse to go thru drive thru. It doesn't matter if I go inside. They mess up the order. Doesn't matter big or small. Out of 25 times I think they got the order correct 5 times. Always check your order. I have been shorted on fries and burgers. read more

On a recent visit I was very fortunate to meet Elise my server behind the counter. What a nice surprise! She was extremely pleasant and professional. At first I thought that she was the store manager but she told me that she was just an employee. We have always enjoyed going to Wendy's and this is the very firs time I have ever reviewed Wendy's based on an exemplary employee. What a great experience! Thank you , Elise! read more

Legit dumbest people I've ever met and I'm being nice. Legit got my order incorrect 6 times. I couldn't even believe it I thought I was in a game show. They have no clue what there doing. Never ever coming back here read more

My job requires me to be on the road a lot so 9/10 if I'm stopping to get something to eat, it's most likely gonna be fast food. Now I don't really expect much from fast food (I've worked in fast food myself), but this was by far the worst Wendy's I have ever been to. My fries had no salt and were bland, my drink was 80% ice, and to top it all off I received no sauce for my nuggets despite me asking for sauce twice! It may have been just an off day for the staff (the place wasn't busy at all so I can't see why that would be the case) but hopefully it isn't a regular occurrence. read more

I waited in line for ten minutes and when I got to the order they said they can't serve me don't even bother going here

We stopped here for lunch on the last day of our drive across the country and it literally took 20+ minutes to get our food from the moment we got in line, and there were ONLY 2 people ahead of us. The girl at the register was the slowest fast food worker I've ever encountered. She would not let you leave until your order was handed to you, nor would she take anyone else's order. The manager was so busy with light bulbs being changed outside the front door by some independent company, he paid no attention to what she was doing. Seriously people this place does NOT serve fast food. read more

Total incompetence! I got coffee in the drive thru and as soon as the kid inside hands me the HOT COFFEE IT SPILLS ALL OVER MY ARM AND DOWN OVER MY LEG IN MY CAR! I'm like "fuck You just burned me" And ask for the supervisor to let him know I got burned his stupid response was "please don't use curse words" while I'm in pain!!! Didn't even care that their lid popped off while the kid handed me the coffee and I'm in pain!!! I'm burning with HOT liquid pouring down my arm and leg inside my car and you care about me cursing in pain? What a piece of selfish jerk he is! Then this guy proceeds to tell me how hard they work and me telling them they need to stop being lazy about putting coffee lids on properly hurt his feeling!!! etc! I don't give a F about your feelings while my arm and leg is burned because of your stupid negligence! I tell him I want his name he stays it's TJ... Timothy Gray apparently and proceeds to try to refund my $6 but doesn't give a damn that they burned my arm and leg due to their stupid,lazy, incompetence!!! But continues to tell me how He works hard and doesn't like hearing me curse & I can complaint to corporate if I'm not happy! They don't give two shits about their costumers! I had my toddler in the back seat who was scared at how the manager TJ Gray was being rude, combative and argumentative... he told me "mommy he scared me" that's how unprofessional and nasty he was! They are in the wrong but want to use every excuse to twist their stupid lazy negligence on the costumer! I recorded the last 3 minutes of the supervisors arguing with me to show a lawyer! If anyone at Wendy's corporate wants to respond they better do so now before I lawyer up! I called you 888-624-8140 line 4 times but no one "live" was picking up the line Btw he refused to give me the names of any other employee working tonight and refused to let me talk to someone higher than him- total jerk! read more

Staff is always very nice and have the entire menu available late at night. The location is unique so just be careful of the traffic pattern. read more

Very nice place to eat. Clean, friendly employees. Would recommend. Saturday's they have entertainment for the kids.

Worst customer service . Found hair in my food . They are cheap on the frosty's . They only give u 3 chicken nuggets . Cheap on the fry's ( only give you like 10 fries ) . They laugh / hang up on you if u try to complain to them . Workers get mad at you when you have social anxiety so they decide to be rude and hang up on you . They tried to tell us that we called the wrong place when we tried to make a complaint . I would not recommend going there . read more

This review is dedicated only to the summer berry salad. I just have to say that it's nothing great. It only had two blackberries on it and wasn't really that good. Pass. read more

I dont know what management does differently at this location but the staff is wonderful. They are so friendly, and they REALLY do care about whether or not you are happy with your food and service. They seem to have pride in what they do. They always get my order right (even though I have a few things I need to customize due to dietary problems). Have never once got it wrong. Not once. And everything is always delicious. The restaurant is always spotless and fairly quiet. Never over crowded. Definitely my favorite fast food place read more

Every time I come to this Wendy's it takes forever to be get my food. There are always long lines either inside or at the drive thru. The staff is not the friendliest but the food is always fresh, so i do have to give them that! There aren't too many fast food places around here, so this must be the popular choice. Hope service starts to improve at some point. read more

Got out of work late about 11 pm stopped by to pick up food. ........bad choice the food was cold my French fries cold salty:(ewwwwww!!!!! Too bad no Mc Donalds near by:( read more

Got a moldy tomato in my spicy chicken salad and no barbecue sauce when asked . Didn't get any kind of sauce. Again. Cheese on a plain burger. read more

Wendy's - I got a moldy tomato in my spicy chicken salad today. - Burgers Near Me - Pompton Lakes, New Jersey

Excellent food. Friendly service. We went with a large group and all orders wed filled correctly and quickly. We will be back!

got my ordered messed up. then was ignored at the drive thru until they noticed we hadn't moved yet. there was no lettuce on our burgers and then the drink wasn't filled all the way. disappointed. read more

every time I go to this Wendy's I wait over 20min in the drive through and I'll get home and realize they screwed up my entire order...this has happened on multiple occasions read more

When you have a Manager (name tag says manager on it) who doesn't speak English and has no idea what you are ordering, how do you expect to get your order right??? There was another manager (Cecilia) who didn't even acknowledge my wife when she went to get BBQ sauce.. They need to take some management course and they will probably have better service...I wish I could of day good thing but it's hard when Management there is clueless.... read more

customer service is ass, wanted the 4 for 4 but he rudely chose my option for me. general manager is trash and seemed pissed off for some reason. i didnt even get a straw! avoid coming here at all costs. read more