Ernesto is the besto! This is a funny joke playing off of the employees name. This employee went above and beyond for me. He knew that the app was having issues with a deal and he went ahead and overrode and gave me the discount, even though the deal was not working. Give this guy a raise yesterday! read more

Ordered a Jr bacon cheeseburger, small fry. That's it. No drink. $8.03! Got home opened burger and it was tiny! I know it's Jr bacon one, but it was bigger before. This was slightly bigger than a slider. The bun was smashed, barely warm (I didn't have far to drive home) I tried a few fries out the drive thru, barely warm. Here's the kicker, lady at the window was the manager. How she could let this go out her window is beyond me. I rarely eat fast food anymore, this is why. read more

Wendy's - Jr. Bacon Cheeseburger (smashed) - Burgers Near Me - Redlands, California

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I went into the Wendy's in Redlands ordered a single burger at 12:05 PM did not receive my mail until 12:28 PM only after I had went up and complained at the counter because four other people that were behind me receive their food before me no paper towels for inside service they need more people up at the register! read more

Wendy's - This is my watch time and then it shows when I ordered. - Burgers Near Me - Redlands, California

This Wendy's is really clean, even the bathrooms were spotless. The restrooms are locked, though, and you have to ask an employee to unlock them (they won't give out the code), which was a little inconvenient. The customer service wasn't great, and it seems like they're dealing with some challenges related to the area. While we were there, staff had to ask someone who wasn't a customer to leave, and there was some general ruckus going on inside. It made dining in a bit uncomfortable for people who just want to sit and eat. That said, the food is Wendy's, solid and pretty good. Overall, it's decent, but the atmosphere and service keep it at a three-star experience. read more

Wendy's - Burgers Near Me - Redlands, California

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Quick and friendly customer service. Food is hot and accurate. Location is clean inside to sit and cool off this hot day.

Lately tront desk people are generally very very friendly and polite. They offer you an upgrade if you want it and they get your drink cup for you right away. The drive-thru is fast too! The place is always clean and neat. The food is hot and neatly packaged. They must have good management here now. Thumbs up. read more

Nasty just Nasty !!! I love wendy's but this place and their workers are horrible . I like the one in San Bernardino better

I would like to leave negative stars!!! They don't deserve not one thing nice to be said not one bit. Upon placing my order, the girl had a very bad attitude did not seem to want to work extremely poor customer service etiquette just disgusting behavior. I asked for light ice in my drink and had no idea what was so funny when apparently the giggle girls thought it was funny to load my drink with more water than lemonade completely awful I've never had such disgusting service ever !!! poor work ethic should not ever be rewarded with a paycheck of any sort i genuinely hope that this Wendy's location rehires mature individuals instead of the high school kids giving the company a very terrible representation read more

We came for our late night snack because all week long we kept seeing The Krabby Patty meal. So we were disappointed that they ran out. Thank goodness we had the back up plan of getting the 10 piece saucy nuggets. We got the garlic parm with ranch dressing. Tastes pretty good for a late night snack. The employee told us they get a new shipment tonight so come back tomorrow, but don't wait too long because they ran out by Monday. Yahooo! We will be back! read more

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I revisited this Wendy's recently after a long break since the last time I dined here. The dining room had noticeably been remodeled since my previous visit. It is a distinct improvement. A Large Chili with onions was excellent, as in the past. And a Dave's Single with Cheese Hamburger was good with crunchy lettuce and a slice of tomato, but the effect was somewhat ruined by a bun that was so cold it seemed like it just came out of a refrigerated package. A Medium Chocolate Frosty was quite tasty, and French Fries were okay. Diane liked her Classic Chicken Sandwich with Cheddar Cheese and Fries. Initially the order taker got the size of my orders a little mixed up. And now one has to ask for utensils and packets of condiments like ketchup. The formerly available push button dispensers were completely empty and no longer in use. But it is still worthwhile coming here for Wendy's superior Chili and a Chocolate Frosty alone. read more

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Service was sub-par and rude (deliberately). The cashier constantly interrupted the ordering (via drive-thru), claimed to have "run out" of menu items (choc. Frosty, baked potato), and got our order wrong by giving us a lower priced meal when we ordered a higher priced meal. She was also rude. And worse, she didn't include the receipt for what we ordered. I tried to call the manager using the published phone number and not only did no one answer the phone, we had no means to leave a voicemail because the VM box was full. I have been coming to this Wendy's for over 10 years and we will NEVER come back again. Crude staff! Chicken strips were undercooked too! read more

The employees are beyond rude I came around 10 pm on June 5 and the employees working the drive thru were rude a Hispanic gentlemen kept raising his voice at me for no reason at all , totally unprofessional I would not recommend anyone to come to This Wendy's , not even the remodel Can do this place any justice , stop treating the customers so rudely and when they order a small Combo don't try to upsell them On a medium combo shame on the management read more

Really helpful, kind, efficient employees. But I will not return here because of the Christian music playing in the dining room. That's a polarizing choice, franchisee. You've lost a customer because of it. I know that we all need positivity right now, but the first song after I ordered was like "Praise! Praise! Praise"-no thank you read more

Ordered the famous CHILI ended up with a bowl of marinara sauce with a spoonful of meat. WTF?!?!? After going to Wendy's my entire life just for the chili I decided to to order some for myself & father who is in hospice. So disappointed when I opened my "bowl"- its a cup of sauce with a spoonful only of meat. How does that happen?!?!? If they continue this, they're going to lose a ton of customers. They just lost 2. read more

Wendy's - Don't order CHILI- you'll only get sauce - Burgers Near Me - Redlands, California

Chili didn't have much in the way of seasoning. The same guest for the Nuggs. I tried the new Tangerine Lemonade. It was twice as sweet as the Strawberry Lemonade. I couldn't drink it. I asked to have the other lemonade instead. She did it but said, "They are the same." They aren't the same level of sweetness. Yuck! She did give me the regular Strawberry Lemonade "this one time". It has gotten quite expensive to eat out. For the money, I'd rather eat at a regular restaurant. I'm done with Wendy's. I used to enjoy their food. read more

We were looking for a quick diet Coke to go on a mid-afternoon. The drive-though was busy and the parking lot was empty. We could see that the staff was struggling to keep up with the orders. Consequently, there was a fair wait to place our drink order, but it did come out in average time. The table spacing was Covid spaced and the few dine-in customers were quite spread out. read more

Wendy's - Diet Coke to go - Burgers Near Me - Redlands, California

Door closed. Self check out machine, no receipts, and employees who don't seem to enjoy their work. And super slow.... Seems their crew leader didnt known their job read more

Went through drive thru. Lady in drive thru taking order had stars on her cheeks. Wouldn't let me order kept rushing me. Forgot my regular chili and fries. I had to pay for a second order. Every time she handed me the food I said thank you and she didn't respond at all. Like she was to good to speak, I come here all the time live down the street in Loma Linda. I will not come through drive thru again I will only go inside. Next time someone is ordering would be nice to listen and take the order instead of trying to rush someone when I am THE ONLY PERSON in drive thru. read more

Wendy's in Redlands charge for dressing when I spent $33.00 on food. It should be free!

I went the drive through and I asked for extra dressing and pecans. Simple easy. If I had to pay extra i would have it's no big deal. I needed it for my boss and he was paying. The problem is when asked and the window the girl lied to me. I asked her nicely she lied I called no one answered. Finally someone answered and then they hung up. So simple not a big deal but so rude. I do have to say the person who took the order was very polite. It's just that's rude to be lied to if asked just say oh u know what I would have to charge you extra and I would have paid. Rules are rules that's ok but don't lie to my face. read more

I don't know why but it seems they're not being cautious with food not gloves or anything. this is the second time I found hair in my food. they need take some stuff into consideration. WEAR gloves, hairnets,etc,food safety is important. read more

Ordered three meals including a 10 piece. Got to the window and the man didn't ask us what sauce we wanted for anything. After he gave us our bags WE asked for a few ranches. He gave us two and said that's all we can have. We offered to pay for more because how're we supposed to share 2 ranches among 3 meals? Why can't we buy more??? Doesn't make any sense. Terrible service. Also bad business practices. You can't sell ranch? read more

Wasted my entire lunch break waiting for my online order I placed in advance. It's been over 20 minutes and I still haven't received my food. Wild. read more

We drove thru and ordered the chickhen sandwich x2 and a double stack all the sandwiches where old and cold like it was under the heat lamp for 4 hours horrible food I will never return this food wasnt fit for a starving wild animal read more

Food Wendy's keeping Services fresh around here We've got an entire lineup of classic burger Ambiance. read more

Wendy's - Yummy. - Burgers Near Me - Redlands, California

Not sure what everyone else's level of service is, but I am reviewing this location exactly. Once again I attempted the drive-tru with a prior food "not what I ordered" failure. Both times I have ordering something and go mostly the wrong food. This last time I asked for a Pretzel Baconator (new item) and got a double hamburger with no pretzel, no bacon, and all that messy ketchup/mayo they slather on top. So this was the last straw on "benefit of the doubt" with me. Different days (months apart), same type of menu item and both failed each time. The taste was good, although I am not sure why they don't serve hot fries or at least warm burgers. I could chalk this up to "busy" time. But, that was not the case as I went during pre-lunch time with little to no cars in front of me. Sadly I like Wendy's, but will not be going to this location again. Really too bad as it is so close to my work. read more

Horrible - the worst food I've had in a long time. Stale nasty fries, day old burger and the chili was basically undercooked watery beans. What a waste of $ read more

This review is for the new strawberry frosty. It tastes just like strawberry nesqik. It's ok but I most likely will not get it again. Try it to try it and decide for yourself! I personally would rather get a MCD soft cone instead. read more

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Disappointed... I was the only car in the drive way on a Sunday evening and you all can't get 1 order correct or maybe they just didn't care and didn't want to take time to fix the correct burger and chicken sandwich I ordered. I got home (miles from Redlands) to find out the chicken sandwich was not provided. 2 burgers that I didn't order was in bag instead. I guess now before I pull off from the window I will hold up the line in a drive thru to open each and every burger individually. But I definitely won't be back to this location in Redlands. read more

Food was good but In-N-Out is better. Floor was dirty with fries and paper on the floor table not cleaned. Employees were nice. Bef

the gentleman who works the drive thru window is genuinely so kind and very fast! i hope he gets all the praise he deserves

The food was good I ordered chilli and a potato with chilli and cheese OMG it was really good.

Absolute trash. I wasn't able to eat any of the chicken nuggets due to all of them being mushy - you could literally feel the liquid inside of them. Fries were gross as well. To top it off, no receipt. Worst Wendy's location. read more

Do not come here! If your in a hurry and want to say effe it then go head! But the cook is not wearing gloves when he handles your food and I saw him touching his face a couple times. read more

I haven't been in Wendy's in about two years and for good reason as they always assume that you go there every day and know their menu... we order 10 piece with 2 frosty we asked for ranch and got bbq instead and on the receipt in the photo it says ranch so they just didn't care, also we had to return to get spoons before our frosty's melted, we also had to go earlier in that day to get our straws and our drinks because they also forgot those as well. read more

Wendy's - 2 Strawberry Frosty's , and 10 PC. Nuggets - Burgers Near Me - Redlands, California

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I'm sorry but i came here during late hours but the food i was served was cold and the fries i got were well past the hold time that restaurants allow and i can tell because i have worked at Wendy's before but it was so disappointing to know that the people that work here even felt comfortable to give me food in that condition very sad and Wendy's is so big on quality sorry don't think ill ever go back to this location read more

Don't waste your time on the Krabby patty... Yest it's just a burger and fries!... You would think that they would use a bag and fry cup with SpongeBob on it, nope just a regular bag.... Save ur time and money go to INn-Out instead read more

Apparently they increased the prices of breakfast meals. Ok no biggie but the white manager them tells me they no longer have small sides and I will be charged an additional 30 cent for a medium. So you already increased the price then tell me I have to pay another 30 cent for a medium because you no longer carry small sides. SOMEONE make that makes since please. The increased price should cover the medium sides since I'm already more. So basically this Wendy's is charging you 30cents extra for sides that's included in your meal. There drive-thru is closed 3 days out the week It's usually blocked by a white or blue Camero. They never have condiments or orange juice. This Wendy's is an absolute JOKE read more

They have multiple big banners and window posters saying they accept ebt. I go to pay and without any warning, they say theyre not taking EBT right now. They could've asked if we're paying with cash card or ebt if something wasn't working. We just wasted our time in the long line read more

My food had a blonde hair when I opened my burger. I got so disgusted. I tried calling the location and no response. Such bad service read more

Wendy's - Burgers Near Me - Redlands, California

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