I will say despite the type of reviews this place has I had a really good experience and the food and quality was hot and fresh. If your looking to fly out from the airport this is your sign to eat here before you get to the airport! read more

The service is terrible. Very slow even when you do a mobile order. I was told to park when driving through the drive through and then I had to go inside 20 minutes later to check on my order. It hadn't been prepared yet. read more

Unfortunately I have been to this location several times and every single time-they made me pull off to the side and wait, even when all I ordered was a drink. Once I was told to put my car in reverse and go backwards (no one was behind me) and wait. I don't know if it's incompetence or juvenile pranks but the service is horrible. The last and final time I was blocked in because three layers of cars were waiting. Never again. I have heard managers and customers yell at the staff-and they had "no clue" why people were upset. read more

Came here to eat dinner before our flight. There were four of us standing in the lobby for 5 minutes and no one helped us. Three different employees looked at us but didn't even say a word to us. We left to find a place that would actually take our order. read more

They had difficulty taking our order at drive through, it took forever to get our food, and they missed 1/2 the items.

Rude and dirty. They had 20 minutes until closing when I got in right after our plane landed. Which means 20 minutes to still serve customers, IMO. They put the gate half down which is understandable but to haze customers as they came in or come up to the gate because of traveling all day and being hungry is not acceptable. I am aware this is a burger joint but there was absolutely no other options, as a vegetarian, I ordered the new jalapeño cheese fries that had bacon WITHOUT bacon for now and a Caesar salad for lunch the next day. It took nearly 20 minutes to make that (wrong). They smothered the fries with ay too much cheese and included bacon making it hard to open the container to eat them without a mess. Employees were loud and standing around gathered again making comments aloud about how "c'mon let's get this and get these people out of here so I can get home to my family", which we all were as well trying to get to a destination, some our families. I felt very put off and disrespected. read more

Wendy's - "Jalepeno cheese fries without bacon" good thing it's not against my religion! - Fast Food Near Me - Romulus, Michigan

I specifically told the young lady at the window that I wanted my food fresh, because the last few times it haven't been. Once again the food was worse than the last two times. But I got a special surprise in this order. I get a (gnat) in my drink. Yummy! Yeah not. I will never go back to this Wendy's ever again. read more

See all

If there is a worthy alternative to McRonalds, this would be it. Being that it's in the B & C is godsent. Not a lot of people around, in between landings and take off it's literally pretty empty in the concourse. It's like your own moment of solitude in one of the biggest airport in the States. I ordered the spicy chicken sandwich, which is an old favorite of mine. That and in the winter time I get their chili. A large diet mountain dew to wash it all down and I'm good to go. The place is nice and neat. Very orderly and always kept clean. Trust me, I saw a staff member go by the floor area to tidy up twice while I was waiting for my flight. The cashiers are really nice and courteous as well. I've had nothing but great experiences when I come to this Wendy's. Plus free refills on my diet mountain dew is definitely two thumbs up. Thank you Wendy's for a pleasant time. read more

Wendy's - (",) - Fast Food Near Me - Romulus, Michigan

It wasn't awful. The service was relatively pleasant, in that the person looked me in the eye and asked me for my order (rather than just grunting and shouting out my total). The dude who gave me my food was nice. They had a guy cleaning the place the entire time I was there, and it was kind of messy because people are, you know, pigs! My sandwich didn't look like the one in the pictures on the menu board but it was okay and the tomato was super fresh. Fries were decent. And they had ginger ale on tap. This is better than the Wendy's in Terminal 2 at JFK for sure. read more

Wendy's - Sad little chicken sandwich - Fast Food Near Me - Romulus, Michigan

Considering that this Wendy's is inside the airport, it's great to see that they have the full Wendy's menu. I happen to like the Junior Bacon Cheeseburger and at $1.29 or so, it's a good deal. But if you're one of those Baconator fans, hey, they have that too. And Frosty's! There is a decent sized seating area or you can just take it with you to eat at the gate or on the plane. At 7:00 PM, the place was very busy but I was really pleased with how quickly the line moved and how fast they got the orders filled. Nice job, Wendy's! read more

Wendy's - Wendy's in DTW - Fast Food Near Me - Romulus, Michigan

Only person in the drive through and they made me reverse from the window and then nothing was right and cold. How is the food cold when I'm the only one in the drive through?! read more

I walked in and there was not a person to be Sean for over 10 minutes what the employees were doing I do not know the well I do you could smell marijuana so they were getting you know what. All of the people working were in street clothes no uniforms very nice not. The cook has flip flops on very professional and smart working in a kitchen he had a strange wight powder onset his nose Finally get my food and the burger was raw what are you guys doing at this location. This is not good the way your store looks and the way your people are behaving is unacceptable. I plan on calling the health department and filing a complaint. read more

Without a doubt, worst run fast food restaurant I've ever visited in my 70 years. Had I known what I was going to encounter after ordering inside I would have passed this store for sure. Single hamburger was Luke warm and over cooked. Bun was stale. Fries were over cooked. Peppermint frosty tasted artificially flavored. Floors were littered with food and sticky to walk on. Found one clean table to eat. Majority of tables looked like they had been wiped down with a dirty rag. Store was manned by two people who appeared to be conscientious but obviously overworked from being understaffed. Just noticed a young man passed out in the booth next to us. I feel sad that he couldn't find a cleaner place to crash. Come on Wendy's. When is the last time you audited this store? IT's TERRIBLE. read more

Rude and it is like they dont even want your business. I was very nice the whole time and was told it is nothing personal.

O Stars! Rude Service, Slow and cold nasty fries! The man at drive thru was rude and condescending. (African American Male, late 20's with dreadlocks) Waited 15 minutes for food to be snapped at.... Then I got cold fries, no straw for my drink, no utensils for my salad and no receipt to turn in. Terrible service all around and the worst service ever from a Wendy's! I will not be back. I sent a similar review to Wendy's corporate also. Belt it out far and wide! Don't go to the nasty Wendy's on Middlebelt next to the Detroit Metro Airport! read more

Wendy's - No straw, no utensils or dressing makes for a terrible meal experience. - Fast Food Near Me - Romulus, Michigan

6/13 at 1:34 hey the guy over the speaker needs a woman or Jesus! Why so angry at work sir! He's rushing everyone not just me at the window and he's a pissy fish! I specifically asked did he get the last thing I ask and he practically yelled--well dude it didn't pop up on the screen! Have a drink read more

Staff is rude food was cold missing items and today topped it off they weren't to busy i received cold fries and burnt buns. read more

Wendy's - Burnt - Fast Food Near Me - Romulus, Michigan

Would have got no stars. The manager with tattoos on her arm sounds sad and uninterested. She didn't give me a receipt here is why this sandwich looks old and stale as long as I waited you think it would be fresh and have all the toppings. This Wendy's needs to close down third time being disappointed will never go back again. read more

Wendy's - Fast Food Near Me - Romulus, Michigan

See all

Surly staff? Check. No ketchup whatsoever? Check. Completely messed up order? Check! To be fair, the fries were decent and we only swung by because we were returning a rental car up the road. Definitely wouldn't want to come back though. read more

Spicy chicken completely raw in the center. Reached out to CS twice and received no response in over a week. Mistakes happen, so I can't be mad at the restaurant. Wendy's CS deliberately ignoring me, however, is beyond unacceptable. read more

Wendy's - Raw Chicken - Fast Food Near Me - Romulus, Michigan

I was in the area after dropping my husband off at the airport, I wanted a quick bite to eat so I stopped at Wendy's. I ordered the baconator loaded fries, a chicken club sandwich and a large orange pop. The pop felt a little light when she handed it to me but I ignored it and against my better judgement I drove off. When I went to take a sip I could tell the cup was only half way filled. I wanted to go back but it wasn't even worth it. The chicken sandwich was good and seemed to be freshly made. The fries however were weighed down with tons of shredded cheese and cheese sauce and 2 strips of bacon broken in half laying on top. I really was expecting shredded cheese with bacon sprinkled on top of the fries... but whatever, I ate it and tossed the soggy fries in the middle in the trash. read more

Wendy's - Halfway filled... hmmmm. - Fast Food Near Me - Romulus, Michigan

Absolute worst Wendy's around. The food is always terrible and I found a bread tie ON my burger today. Never coming back. read more

Wendy's - Bread tie from a cheeseburger - Fast Food Near Me - Romulus, Michigan

It's a good place to have a sandwich if you are in a hurry and don't have too much time between connections. Located in front of gate B3, is conveniently located if you are on this concourse. I ordered the spicy chicken (trying something different than burgers) and it was delicious. I like spicy food, and this one had a warm kick that was enjoyable. Recommended! read more

I gotta give up on this location . It's always something no workers, lobby closed out of this out of that. Today they are cash only cause they are obviously stealing from the franchisee , i drive truck so I don't carry cash cause I'm a local delivery driver. Anyways in my opinion Close it down cut your losses open something new something that will draw people's attention like a Hardee's or a chicfila read more

Wahoo! Nice restaurant. Pleasant, efficeint staff. Attractive and very clean dining area. Convenient to the airport. The french fries here tower above the rest. Don't miss 'em if you can help it. Traffic can be heavy here but if heading north in and out - no problem! Be cautious if heading south. read more

I only had 15 minutes and Wendy's came through. Fast, fresh and hot. Cheeseburger and a drink. No mistakes were seen, even though they were very busy. read more

It's one of the busiest Wendy's in the franchise. Usually clean. Fast and efficient when you're on the B/C Delta terminal.

This is a fantastic food place. Airport price as expected. Quality was much better than I anticipated. Service is terrific. Quite a busy place, but they manage their customers and engage with them well that we get out with a positive vibe. Plenty of space to sit and enjoy your food as well. Make sure you ask for the ketchups before you leave. read more

Wendy's - Fast Food Near Me - Romulus, Michigan

This is the worst Wendy's I've ever had, franchise manager please look into this location, this will be my last time going there. I ordered a simple meal 2 4for4s and everything about them were disgusting, not poor, but disgusting gross nasty. The nuggets were barely recognizable as Wendy's nuggets they were extra soft and chewy convinced they were not fried long enough, same with the fries. The junior bacon cheeseburger was serviceable the only part of my meal I wouldn't describe as disgusting. I can only assume the horrible food has to do with the piss poor staff. Uncaring, basically threw the food into the window of my car. You're better off firing the whole crew and letting them collect unemployment because it's very clear that the people employed there are lacking in skill, care, attention, and possibly training. Of course fast food isn't the ideal field for anyone over the age of 18 but I'd at the very least like the people preparing my food to give af if somebody gets sick or not. Terrible if I could give 0 stars I would, this Wendy's has finessed me out of the last 8$ this franchise will ever get. read more

I tried the Artisan egg sandwich with sausage from the breakfast menu. It was pretty good. This location is great for people in the B terminal who need a quick bite before their next flight. The restaurant stays open between 5 am and 10 pm. It is quick and ok clean. read more

Airplane travel these days can be a very a la carte affair and situationally unpredictable. Gayle and I recently connected through Detroit on our way to Des Moines on Delta (on an old Northwest Route) and either the free cookie or paid lunch box wasn't enough to feed the Kid. Hence, this Wendy's was a welcome stop to keep the Teenager Happy. As we're pretty close to Canada here, I would have been happier with a Tim Horton's, but we cattle can't be choosers. At least with a chain, there's consistency of knowing what you're going to get. read more

Drive-thru is horrible. Every time I order food from drive-thru window, the food is terrible. Salad never fresh, the leaves are rotten and soaked. This happened several times. Then yesterday I order spicy chicken sandwich with small fries, unbelievable the lettuce leaf is totally rotten, looks like be keep in fridge for one month. Also the fries are soft like soaked into the water. So I take a photo and post here. But if you are hungry and this Wendy's is your only choice. I recommend you to dine inside. Dine in quality is good. Don't be lazy, otherwise you will eat rotten food. read more

Wendy's - Happened again! Drive-thru quality sandwich! Avoid drive-thru! - Fast Food Near Me - Romulus, Michigan

Place was not too clean had to repeat my order over and over drinks machine was down no ice tea, only lemonade and tap water. Not even bottled water bc paying for a combo and getting tap water is what I want .. didn't get a receipt so can't complain just proof on my credit card. Ordered a homestyle chicken sandwich and a Asiago chicken sandwich combo which is supposed to have bacon ummm not today probably out of bacon. Honestly I never leave a negative review but only way this time bc no one answered the phone. Dont have the ability to run a store than shut it down until you do. The manager is rude the cashier dropped money on the floor picks it up than dealt with food no hand washing in between. Just gross wasted 14.00 bc I threw the crap away read more

Most impressive fast food team I've ever encountered. I was half-tempted to get everyone in line to join me in a big round-of-applause. No, seriously. I would love to meet their manager and learn more about his or her management style. There was not a single employee dragging their feet. The group worked like a well-oiled machine with an extra serving of manners and smiles on top. I've never seen a line move so quickly. Much love to this team. You're killing it! read more

We all know how this story goes with fast food locations.... my food is consistent as far as taste and quality goes. BUT this particular location has some very rude young individuals who don't know how to smile or show any signs of friendliness upon the transaction encounter. And on top of this, they forgot my dressings for my salad - a half size apple pecan, tasty even without dressing I have discovered. And so the song goes. I frequent this location due to convenience and the inexpensive salad menu, which has substantially grown over the past year. Will I continue to visit? Probably. But not at all as often. A note: I have taken their online surveys and submmitted formal reviews of this airport location. In addition, I have received feedback from a Wendy's regional manager, which I do appreciate.When (if) I see improvement, I will indeed update this review. read more

It's a Wendy's, so things are consistent. You been to one, you been to them all. This joint sticks out because the lack of nearby competition, but nothing about the food, service, or restaurant really sticks out. read more

Any fast food place in an airport is going to be a bit nuts bit this places is crazy! The line reaches out into the terminal. The good thing is they take your order quick. Once you have ordered you have to try and find a place to stand until your number is called. The soda machine is so close to the line that there is very little space to wait. Add to it all the bags people are hauling and you have a mess. The staff is nice and a manager is actively directing people to the next open register. It does not take too long to get your food. I I'd notice if you ordered chicken it took a bit longer. Find a place to dump your bag quick! The seating area is very small. You can try to share a table with a stranger but unlike Europe in America 1 person at a 4 tops means the entire table is theirs! read more

Gross...unnatural tasting chicken nuggets...gross fries...I imagine the oil is very old. Threw it out. Got a lesson for my $7.62. Stay out! read more

What a total ghetto dump! Worst service ever! Rude service and my food was ice cold. Old fries.. nasty trash! I'm done with Wendy's. They used to be great. Simply awful. Can't say enough bad about this place. I would rate them zero stars if possible. They don't deserve 1 star. read more

From a food perspective, it's like every other Wendy's across the country. You either like it or you don't. As this one is located in the Denver airport, speed and accuracy is what we are shooting for. So while I consider the food to be 'meh' in general this place delivered on speed and accuracy. The staff was moving people through so I was in and out quickly and able to carb load before my flight preparation for a food coma on the plane. read more