This place was not great. I waited in the drive-through for about 10 minutes with no movement. All I want was a lemonade so I decided to go inside. The staff was pretty busy, but I'm not sure if they had enough staff and I did notice the lemonade drinks were absolutely empty. So I don't know if that meant they didn't have any at all or I didn't have time to make more. And this location was literally next-door to my hotel so I ended up leaving and driving to a restaurant about 4 to 5 miles away just to get lemonade. read more

Wendy's - Fast Food Near Me - Stone Mountain, Georgia

So disappointed i don't think i will be back i use to always come here while living on this side of town for break and then today was just awful a bunch of employees who didn't to be at work today wow , the service was terrible i would leave no start if i can please do better as employee the day do get better word of advice read more

See all

Poor service. I placed a mobile order and waited over 30 minutes to get my food just for the Lady to say that we were at the wrong location come to find out we were at the correct location. read more

Service sucked. The cashier was a train wreck. It took forever to get our food. This place needs to shut down.

No consistency, food is NEVER fresh it's always lukewarm DOESN'T MATTER IF MOBILE OR ON THE SPOT ORDERING. Doesn't matter about the time of day either You will be waiting at least 5+ minutes for anything close to a combo. Nuggets sometimes fresh but majority of the time it feels like biting into a pillow. read more

Short black guy taking orders had a horrible attitude. He was also handling money and food without washing hands in between, and did not once bother to wear any gloves. I had a mobile order and waited over 30 minutes for a sandwich, 10pc spicy nuggets, and a kids meal. He then handed me only a sandwich, and kids meal with some weird colored drink when I ordered a HI-C fruit punch. When I told him he didn't get my 10pc and the sauces he had an attitude and told me he did. So I offered he check the bag, which he didn't even bother to do. He then got 10pc regular nuggets when I ordered spicy and he literally threw them into my bag. Rude, unprofessional, and horrible attitude/service. Disgusting hygiene as well. If I could rate a 0, I would. read more

This Wendy's has some nice folks working but they couldn't seem to get orders right tonight. Not sure if they were just having a bad day or short if help. The food was good. read more

Wendy's - Dining area - Fast Food Near Me - Stone Mountain, Georgia

The food orders are consistently wrong and/or poor quality. It doesn't matter if you order inside, drive though, or Uber eats/DoorDash. This place is terrible. On multiple occasions I've ordered regular nuggets and received spicy. They aren't even the same color so this should not be difficult. Even the sauce is wrong and they don't even close the bag before handing over to the deliver driver read more

Wendy's - 10 Spicy nuggets and 1 bbq sauce instead of 10 regular nuggets and 2 sweet and sour. - Fast Food Near Me - Stone Mountain, Georgia

Manager told me to F off after I proved to him they have blue cheese dressing which he lied about. Never going here again.

Came to this location to find that there drive thru was down and order could only be placed by coming inside. The wait was longer than expected awaking about 10-15 minutes for me to get my order and I'm glad i checked my bag before leaving because my honey mustard was not in my bag. read more

Customer service at this location is absolutely horrible. My experience today was ridiculous! The young man who had no professional or customer service poise opens the window, a hat on hanging off his head, locs all in his face and tells me to reverse to the bush! When I ask him to repeat himself, trying my best to keep my professional tact . He repeats himself to the point where I tell him no and ask him why then he says forget it while his coworker with the pink hair is rolling her eyes and sucking her teeth. They got my order incorrect I'm telling them what I ordered and which I had to state it five times at the drive-through window to young adults with no customer service experience whatsoever and should not be in anybody's window serving any customers, a manager who is just as worse in her disposition and lack of customer service! I pray the owner or general manager reads the comments of this location and changes the atmosphere and its people! It is absolutely horrible to the point where I got out of the car, it took a picture of there to receive information to write to corporate about them because it's so obvious that there's no enforcement cleanliness and customer service at this location! read more

Whats wrong with this place? they dont have ice for my drink. i slide that and say its fine, come home and open my ghostpepper sandwich and its just a regular sandwich. there is no cheese. And my fries are cold. The nugget i order are dry and the staff rude when they gave me the order. Someone from Wendys cooperate need to check on this place. It was fine like 2 years ago, lately the service has been very off and its really sad. read more

This location is by far the worst I've even been to! I went having already ordered my meal on the app and paid. When I got to the window not only did I have to wait for my order that I had placed 25 minutes prior the nuggets had this HORRIBLE frost bitten taste and and the fries were almost all burnt!!! read more

Wendy's - french fries and a hot dog - Fast Food Near Me - Stone Mountain, Georgia

See all

My four year old decided he wanted Wendy's today, I think he may have seen a commercial because we never eat here. Anyway load up the family and order $31 worth of food. The old cold fries made me realize why I don't eat here. The two adult meals were chicken sandwiches and one was freshly cooked the other was old cold and dark dark brown. It had been sitting. It was no problem and no questions asked when we asked for a refund. The manager on duty already knew what the problem was read more

Literally the opposite of fast food. It is very, very slow. It's as if they process just one customer at a time, start to end. No multi tasking going on here. They seem understaffed, as the employees appear to be working as hard as they can. read more

The food was ice cold, customer service is terrible, and then I had to keep walking back to the counter to get my order correct... never come to this Wendy's. read more

The lobby has a sign that says it's open now but the day time manager closes it down randomly whenever she wants to and doesn't even lock the doors or put up a sign. She is also pretty rude, I wish I had gotten her name so I could be more specific as I'm sure there are better customer service oriented managers who work there and I don't want to get them mixed up with her poor review. read more

I guess if you order your Classic Chicken Sandwich Freshly Cooked. The rest of your order is screwed. It's bad enough having to wait a extremely long time. Then to get your order and ask for "Fresh Fries".. To Wait 10 more minutes for basically the same damn fries.. 3 nuggets with my $5 Biggie Bag, Large Fries barely any in the box. Extra Medium Fries that were colder than the Dr. Pepper! Worst Wendy's In Stone Mountain, GA, but in the best location. I just want my money back... Can I Give No Stars? Why?? They are so nice, but handing you food they should've thrown away. They wouldn't eat this garbage. Wendy's 2704 #3263 read more

Trash they literally have no one in line and are not doing anything obviously but yet we are still waiting at a speaker to order food.....why... read more

Waited like 25 mins after I paid for my meal, which was $50. I paid at 6:40 and didn't get my one chicken sandwich til 7:05 drive thru lady told me to wait at the door and they'll have my sandwich ready. When I went inside to ask about the chicken sandwich meal the cashier had to ask the managers and the managers did nothing and we're afraid to tell the cook to get the sandwich meal ready. all I heard was the cook say I ordered to many chicken sandwiches ( which was only 3) and that I had to wait even tho I had already waited for 20 mins. Managers did nothing and just stood around, read more

Manager has bad attitude as well as poor service ...very slow , food was cold had to wait 10 minutes for hot fries and had to return my drink because the too was dirty read more

This place is DISGUSTING! The soda machine is dripping all over the floor, and my wife had to find a no-slip cone on her own. There is ketchup all over the condiments counter. Food all over the dining room floor. The work spaces look covered in food and smears of food. And the whole floor is sticky. Also the guy at the register didn't even acknowledge us because he was having issues with the register, but a simple explanation would have sufficed. It took us at least 15 mins to get our food, which isn't the end of the world. read more

Took 10 min to get 2nd register opened, and had 4-5 employees working beside the one gentleman working on an order. Maintained a line for about 30min, with very little movint.v. through. Tea was sour. Rest of food was ok. Mens restroom out of soap, no paper towels. Hmmm, not sure where employees wash hands after they go... Restaurant was very cold. read more

If I could give 0 stars I would. They never have the lobby open at all. Nobody wanna long drive thru for a burger that take 5 mins to make. It's fast food but y'all got the lobby closed cause the workers don't wanna work!!! read more

I would give less stars if it were possible. We ordered for a family of five after sitting in the drive thru line for a super long time after the fireworks show at Stone Mountain. When trying to order, the girl kept telling us to hold on. It was because people that had already got their orders were missing stuff and three different people walked back up to the window while we were ordering to get their orders corrected. Well, when we got to the window she handed us a drink and I said what is this and she said it is whatever you ordered! I leaned across my husband in the driver's seat and said, "Are you serious?!?" I don't know what has happened to customer service, but she did not have a lick of it. She said, "Well it is the only medium you ordered!" I said,"we ordered for 5 people!" Normally the people say this is coke this is Diet Coke this is sprite when they hand you your drinks. I think she needs to be fired, or at the very least she needs to be trained on how to talk to customers. If she don't want to work then she needs to go home and stop drawing a paycheck for mistreating paying customers. I wish I had got her name and her picture, because I would have put it on here. This was a young mixed black girl with puffy hair. Another sorry worker proceeded to harshly shove our bags of food out the window and not say another word. No that is all, do you need anything, or have a nice night! We were missing straws, another medium Diet Coke, and spoons! I just want her to know she is giving y'all a bad name and so is the other girl who all but threw our food bags out the window at us. read more

Rudeness..for reasons I don't understand. The cashier actually berated my husband and I for asking for ketchup at the window instead of the order box..because we were taking up too much of her time. This of course came after she hastily handed us our bags and walked away. We're still scratching our heads, but we're happy to steer clear of this location. read more

Flies everywhere, the cashier was handling food without a hairnet, no one was wearing one. Granted there was line outside...there was one inside as well. Not coming back to this location unless I am in desperate need of Wendy's. read more

Horrible service drive thru line was over an hour long. By the time I got up to the screen to place my order they simply turned off all the lights. When driving up to the window to tell them I had been waiting in line for over an hour they simply said we are closed and turned their backs to me and ignored me. Really horrible service. read more

I've been here quite a few times and they were all the time. Food pretty warm almost hot. Fries are cool. I normally get kid meals for whichevef child in my life is with me and they don't have any complaints. I'll be back whenever I'm in this area since it's convenient and open late. read more

This place is a hit or miss. To me it seems like they don't get much business so that will explain why I seem to get old fries. I have never ate inside but the drive thru normally moves pretty quickly(probably because of the lack of business lol) On a positive note I don't think this location has ever messed up my order read more

Wendy's - Outside - Fast Food Near Me - Stone Mountain, Georgia

They're so slow it's almost unbearable. I've waited in the drive thru like for over an hour.

This is by far the WORST location EVER! No only did I wait in line for a long time, when I finally got my order... that I had to repeat several times... it was wrong. When I checked my burger and saw that it had cheese, which I specially asked to be left off... the manager came to the window and asked me if I was sure I asked for my order without cheese. She told me to wait at the curbside check in... I did for 20 minutes. The doors were locked so I could not go inside. I called the store and the team member told me I needed to go sit in the long line again. I sat in the line and ordered again... the manager came to the window and stated she was sorry and she remembers now. I get to the window for her to provide ANOTHER COLD burger with CHILLED CHEESE and no other condiments. read more

Stopped at dinner time to get two burgers and fries for my wife and I. First, the server had her mask on with her nose sticking out. My wife's burger was cold and smeared with mayo. My double burger cannot be described any better than "slop on a bun". Never again will I visit Wendy's. Every fast food restaurant needs to take a lesson from Chik-Filet. Their food is clean and delicious while Wendy's was $20 worth of slop read more

Im going to need the pple cooking the food to wear gloves & one of them was on the phone fixing the food its enough germs n things going around dont need to get sick n spend my money in an unsanitary restaurant let's be thoughtful of others read more

Horrible service. Drive thru is always extremely slow. Employees could be better trained.

If I could give this location negative stars, I would. DO NOT COME HERE!!! I had the worst experience with this place last night. Literally waited in the drive thru for 30-45 minutes and when I finally got to order the employee was RUDE. Her name was Tadrea. Beware. As I'm getting everyone's order she keeps saying "is that it?" And when I paused she said "helllllo!!!" So I politely asked her if she could wait. Mind you, I had to keep pausing because everything that someone ordered, she said "nope, we're out of that" not an apology or anything. We get up to the window and we sit for another 20 minutes waiting on drinks, but when you look in the window, their playing on their phones and sitting on the counter tops while the drive thru line is backed up to the road. It was the most ghetto thing I've ever experienced. She finally gets our food. I ask "is the frost machine down?" She said "no" I said "I'm sorry, can I get two?" She said "of what?" I'm in awe like... I just asked abt a frosty. She has a major attitude and NEVER gets us our Frosty. I see her in the window talking about us then the "manager" (skinny with braids) comes to the window after the girl makes us wait without making our frosty and says "she said you guys were rude to her" I said "no ma'am. She was rude to me while taking our order, I would just like a frosty" she then says "well she said she don't have to take your order" so this is when I realize this Wendy's is ran by people who clearly have no customer service or care for how they handle food.. if you're the manager, why are you on some "she said" behavior. Do your job. I then ask for my receipt (because they were not giving people their receipt) I say that I'll be calling corporate to handle this situation and she THROWS me my receipt and as I'm driving off THE "MANAGER" is hanging out the drive thru window banging on my back window of my car screaming saying "BITCH! YOU WONT DO SHIT BITCH!!" I've never been anywhere like that and I will be doing whatever it is I have to do to get this problem resolved. read more

The staff at this Wendy's is wonderful. Really nice, and helpful! Many senior citizens go to this Wendy's, and they even have a Senior offer for free soda or coffee! Sometimes they get quite busy, but the managers and employees remain attentive and nice to their customers, without getting flustered. The food has always been hot when I have gotten it, and my order was always correct. Thumbs UP! read more

It is clear that this location is burdened with abysmal management. The employees are miserable, therefore the service and quality suffers. I live close to this location and have not seen any improvements over the last year. Management should be replaced with someone willing to actually work. read more

Every time I go to this location every person helping me super rude. I hate going here but it's down the street from my home. I don't think I'll be going to this location anymore. read more

Very slow service. The cashier shouldn't be running a register and handling food in a bag. You are suppose to wash your hand. Cashier is going handle food should of had on gloves. read more