Nope. Unorganized. Unprofessional. Never responded to my various requests for copies of documents…read moreand a receipt. Cost me my tow reimbursement. Ghosted me and now he can enjoy 1 star. Learn to communicate. And use that ringy thingy aka phone to call people back!

The Guys came out on a drop of a dime when I called. much appreciated help and service . Car was…read moresafely towed

Very happy with the service and repairs to my 2001 Jeep Cherokee Sport. I needed an entire rear…read morelift hatch and bumper replaced. Parts are not easy to find for a Jeep that old, especially since that was the last year Jeep made that model.. Amber did a great job locating the hatch and even found one with the glass included which saved me a bunch of money. I got my Jeep back sooner than I expected and it looks great. I highly recommend Varn's. Great work and customer service.

Very knowledgeable and works well with the customer. They worked on our Motorhome did full service…read moreon the diesel engine & generator!

Every employee went well beyond what you would expect. We have been so frustrated with other…read moremechanics before we came here. We needed brakes on our trailer and every place we went too said 6-8 weeks. These people got on the phone and tracked down what we needed, had it next day aired and put us back on schedule. When you find a company like this they are worth their weight in gold! Thank you so much for turning this very frustrating situation into just a normal worry free day! The value, the quality and the service was truly second to none. The Salas family!

These guys are the best. Fast friendly and fare pricing. I couldn't have asked for better service.read more

This company goes down to low income housing and tows vehicles even when they are in visitor…read moreparking. We live down here and they only give one parking permit per unit and there isnt enough visitor parking as it is and when its parked in visitor parking it stills get towed because they are greedy. Shame on these people. I hope that with enough complaints this will help people to use other tow companys and this one gets put out of business

Always take my car here for oil changes, repairs, etc. Josh always does a fabulous job and Shiloh…read morein the office is so friendly and helpful. They are so knowledgeable and considerate, I wouldn't trust my vehicle anywhere else!

Great experience helping my mom with her disabled vehicle-they made a house call!…read moreJosh was wonderful! Highly recommen!

We scheduled an appointment to get an estimate on hail damage. My husband took time off to take our…read morecar in. When he got there, they refused to do an estimate without an insurance claim number. We were getting the estimate to determine if a claim was worth it. Since claims count against you, we wanted to ensure it was worth it to file one or just pay for the damage ourselves. To further add insult to injury, they didn't tell us this when we scheduled the estimate, forcing us to take time off unnecessarily.

This place has a policy that it will not work on rebuilt title vehicles. This is a perfectly…read moreacceptable policy, however I called in to get a quote for some touch up items on a salvaged title vehicle, explained the situation to the person on the phone, and was setup for an estimate. I took time off work just to get told they won't touch it, even though this was never mentioned when I called in. Wasting my time is not something I enjoy doing.

I purchased a Moomba surf boat from Victory Marine in 2021. It was quickly apparent that the boat…read morewas improperly prepared by the technicians at Victory. The decal letters on the side of the boat quickly came off due to improper adhesive work and had to be replaced. Plastic vent inserts were improperly installed and had to be repaired. This past season, we entrusted Victory Marine to store our boat for the winter. Without our permission, the staff at Victory pulled our boat from storage and displayed it at their boat show. Our boat was returned to us with damage to the hull and trailer, and Victory assumed no responsibility. We also received our boat with two dead batteries, which is the second year in a row this has happened. These infractions resulted in a better business bureau claim, during which Victory claimed that I gave them permission to show the boat, which is an outright lie. In addition, we had multiple warranty issues that needed to be repaired this season. When I went to pick up my boat, Victory staff stated that all repairs had taken place. However, it was only after I inspected the boat closer that I discovered several items that had not been taken care of. When I brought this to the attention of the staff, they told me those items were not covered. If you're in the market for a new boat, do your homework. A warranty is only as good as the company providing the service and the manufacturer providing the support. I will never do business with Victory Marine again.

Tim went out of his way to give great customer service. We appreciated his amazing follow up.read more