I agree with a previous review. I was happy to meet Dr Phillips. I only went 2x. The 1st time we…read morehad a 5min conversation and I paid $114 and he set me up the 2nd visit for ct scan that I received a letter it was covered by insurance and allergy testing which I did not need again & I paid $75.76 there. I called today to get a receipt and she said oh by the way u have a balance of $469.. for what?! They did nothing for me. Doctor told me keep doing what I'm doing unless I want allergy shots. So I'm supposed to pay $700 out of pocket for what?? Not happening. I'm a nurse and I know medical things can be expensive but 2 visits and I'm the same as I was before no different.

Unfortunately the staff at this place doesn't seem to care much about patients. I saw Dr. Brian…read moreKerr back in mid October because for years I'd been having very serious allergy problems and most days it was difficult for me to even breathe. I went to an allergist who recommended Dr. Kerr. When I saw Dr. Kerr he did a nasal examination and recommended septoplasty surgery. He took the time to explain everything very well and wasn't at all condescending or pushy. He told me to give it some thought and call to schedule an appointment for the surgery if I made the decision to have it. I am not one to just jump into surgery but in February after continued breathing problems I decided I wanted to have the surgery. I called on a Monday to let them know I wanted to schedule a surgery. I got a call back message that they needed to check with Dr. Kerr to see if I had to come in again before they could schedule the surgery. I heard nothing back so I called again and left a message that no one had called me back and I needed to hear from someone. A week went by and no one ever returned my call (and still haven't) and I got to thinking - suppose I did have the surgery there and had issues-- would anyone return my call?? So, despite the fact that I liked Dr. Kerr I decided to find a new ENT doctor to do the surgery. I found another doctor who had great reviews and they immediately set me up for an appointment.