Last week I unexpectedly met the delivery driver as I was leaving and he was arriving…read more What a super Polite and Professional person. Up to this point I have only interacted via technology with Pleats. They make everything so easy. Place the bag outside twice a week get perfectly cleaned and pressed clothes back. It was nice to see the people are first rate too.

Terrible terrible customer service. My husband dropped off his suit to be dry cleaned for a…read morewedding. He specifically chose Pleats because their website says they are open on Saturdays from 10am - 2pm, and he knew he would need to pick up the suit the same day as the wedding (on a Saturday) because we had been out of town. Their website AND Google listing said they were open on Saturdays. Lo and behold, he gets there Saturday morning at 10am sharp, and they are closed. Multiple other people arrived to drop off clothes because they were also under the impression that they were open. My husband ended up having to go to three suit stores to try to find a similar suit (he was a groomsman) and spent $350 on a new suit. The suit did not match perfectly and he looks out of place in the wedding photos. He also missed the groomsmen lunch. It was an extremely stressful morning to say the least. I also looked at the reviews, and the owner was aware that the site is incorrect and didn't bother to change it! It has been a month since this occurred, and the hours are still not updated. We contacted the store, and they said that the hours are correct on desktop, but not on mobile devices. I would say that the majority of people looking into the hours for a store are probably doing so on their phone. We requested a reimbursement for the suit and they declined. Horrible, horrible service, especially considering they knew their hours were misrepresented before this even happened to us and they had an opportunity to correct them. Will never, ever go here again.

"Very Clean", Friendly Helpful Staff, Open On Time, Many Machines,…read moreHas Been The Best Laundromat I Have Ever Been To, Great Prices, Well Worth The Extra Distance. Also Many Other Shop's To Visit While You Are There, Or Dropping Off Laundry To Be Done By Them. A+++

Very clean place. Attendant was there and helpful. Dropped a king size comforter off and got it…read moreback so soft, no stains, smelled so good! Very reasonable!

I love the Corner Mat. It is very clean and organized. I only have a few issues with the times I…read morehave come. Many of the dryers were not working and people leaved their clothes in them and do not come back and take them out for others to use. My other issue is that the place feels like a hot yoga facility. The place is never cool or even tolerable. I break a sweat as soon as I walk through the door. I would suggest putting out fans if you don't want to run the air conditioner.

Amazing laundromat, very clean everything is new and nice. I love how quick the wash cycle is and…read morethe price isn't too bad. Only complaint and 4 stars, is that you have to pay for dry time, 25 cents for 3 minutes, every other laundromat I've been to has free dry with wash having to pay every 3 min is kinda annoying. The dryers are brand new so they dry pretty fast but still I'd rather pay an extra dollar on the wash to get a free dry. Besides that everything is clean and spacious with many options, the owners seem very kind.

Left big red and yellow splotches on my brand new towels. Kind of run down. Floor was extremely…read moredirty. Only went here because of a plumbing issue. I won't go back.

Yuk, the place is a total dump! Filthy, dirty, floors, walls, dryer "buttons" all worn, old…read moremachines and other equipment, broken detergent machine, box of old laundry overflowing in a corner! Disgusting...

I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

Visited Greenlight on Tuesday morning and found it to be very clean and all the both the washer and…read moredryer that I used were in working order.

i love how it is always so clean! highly recommend. Materials are always stocked and there are…read morealways machines available

The young man that works here does a great job! The clothes are folded so nicely and he gets them…read moreback in a great timely fashion. We were staying in a hotel that didn't have laundry and we got them done several times here. 10/10 would recommend!

In searching for a laundry service to pick up and deliver for my business I wasnt having any luck ,…read moremost places were far too expensive! Then I noticed Cheshire in the neighborhood by my office. I could not have found a more wonderful service! 1)The owner gave me a great discount because I was a neighborhood business. 2) He goes above and beyond the call of duty. 3)Aims to please , if you're happy ,he's happy. 4) Does a beautiful job with wash and fold . 5)Good communication, Easy! I txt when I put laundry out, he sends an ok and 2 days later my bags are delivered fresh and clean! 6) If ever there's a problem, which is rare, he is apologetic and remedies the issue! Cheshire Laundry has been a blessing to my business,I could not run it without them!

One bad experience after many satisfactory ones. Took in cashmere and fine merino wool sweaters for…read moredry cleaning. Both came back covered in pills. Spoke with staff but had difficulty understanding. They were unwilling to correct the problem without charging me. No resolution and will no longer patronize this dry cleaners. Have since researched prevention and treatment of pilling and will address on my own.

Excellent and reasonable price. Dropped off my husbands suit and shirts. She had them finished in 2…read moredays and perfectly starched. Fast, friendly and perfectly clean.

My husband and I were long-time customers of another close-by dry-cleaners, but heard a radio…read morecommercial for Starcrest Cleaners in Town & Country and decided to check them out. We have been very pleased with the way our shirts have been handled, as well as their great (and very friendly) customer service! We will continue to use them for all our dry cleaning!

This business will be moving to 10028 Manchester Rd, #217, at the corner of Sappington, because…read morethe building they have been in will soon be torn down. Their new location will not be as convenient for me but I will keep going to them and here is why: Once, about 10 years ago, I went to this place with my son's favorite teddy bear, which he had soiled as part of a "toileting accident". I was hoping they could dry clean it so the fur would still feel soft after it was cleaned. The lady working then told me that sometimes the dry cleaning chemicals destroy the eyes of stuffed animals and recommended I try washing it in one of the oversized washing machines at the laundry mat instead. I did that, and the fur came out kind of stiff but it was clean and still had its eyes intact. She didn't have to be so helpful to me with my problem and I really appreciate how she was conscientious enough to be so honest and not take my money for something she thought not might have a good outcome. Since that incident I have t all my dry cleaning to this place and feel good about giving my money to real people who care about their business and care about doing the right thing instead of some big chain which.... Who knows where the money they get goes?

They did a great job for me and got it done next day. Very friendly staff and they accept credit…read morecard. A bit more pricey than some other places, but I'd gladly pay a bit more for quality care and good service, which can be severely lacking at many of the big chain dry cleaners (i.e., American Cleaners).