They totally destroyed a dress I brought in for cleaning. When confronted about the damage they…read moredenied it. Went to the BBB and they claimed I had never been there even with all of the checks I had written to them as payment. Dishonest as the day is long.

This dry cleaner is our go-to. Always kind, accommodating of time constraints and does a quality…read morejob.

Top dry cleaners in town! Nicest owners, friendly staff, and not to mention efficient and quality…read moreservices. Been dropping off my dry cleaning here for over 15 years.

Still the best in town, especially for theatrical costumes or formal wear. They will take really…read moregood care of your stuff!

I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

Beautiful store w drivethru!! Smells so gd and a ton of coupons available! Dropped off a king size…read moreugg comforter

They have enough help to come out to get clothes and also for pickup, but I took a dress in to get…read morecleaned on 6/5 at 5:00, was told it would be done the next day but I couldn't pick up until 6/16. This is a dress I'm to wear at my grandsons wedding on 6/20. Tonight 6/17 I decided to try on the dress with the shoes I have picked out to wear, and I see there is a spot, lighter color than the dress right about where my navel is and kind of a darker ring around that where I guess they used something to try to get the first spot out that they had caused. Also the material looks kinda stretched in that area, I guess from scrubbing it. I need this dress Saturday. Was only worn one other time and is very expensive. They are closed as I'm writing this but will talk to them tomorrow. I'm just sick about this.

I love the Corner Mat. It is very clean and organized. I only have a few issues with the times I…read morehave come. Many of the dryers were not working and people leaved their clothes in them and do not come back and take them out for others to use. My other issue is that the place feels like a hot yoga facility. The place is never cool or even tolerable. I break a sweat as soon as I walk through the door. I would suggest putting out fans if you don't want to run the air conditioner.

Amazing laundromat, very clean everything is new and nice. I love how quick the wash cycle is and…read morethe price isn't too bad. Only complaint and 4 stars, is that you have to pay for dry time, 25 cents for 3 minutes, every other laundromat I've been to has free dry with wash having to pay every 3 min is kinda annoying. The dryers are brand new so they dry pretty fast but still I'd rather pay an extra dollar on the wash to get a free dry. Besides that everything is clean and spacious with many options, the owners seem very kind.

Last week I unexpectedly met the delivery driver as I was leaving and he was arriving…read more What a super Polite and Professional person. Up to this point I have only interacted via technology with Pleats. They make everything so easy. Place the bag outside twice a week get perfectly cleaned and pressed clothes back. It was nice to see the people are first rate too.

Terrible terrible customer service. My husband dropped off his suit to be dry cleaned for a…read morewedding. He specifically chose Pleats because their website says they are open on Saturdays from 10am - 2pm, and he knew he would need to pick up the suit the same day as the wedding (on a Saturday) because we had been out of town. Their website AND Google listing said they were open on Saturdays. Lo and behold, he gets there Saturday morning at 10am sharp, and they are closed. Multiple other people arrived to drop off clothes because they were also under the impression that they were open. My husband ended up having to go to three suit stores to try to find a similar suit (he was a groomsman) and spent $350 on a new suit. The suit did not match perfectly and he looks out of place in the wedding photos. He also missed the groomsmen lunch. It was an extremely stressful morning to say the least. I also looked at the reviews, and the owner was aware that the site is incorrect and didn't bother to change it! It has been a month since this occurred, and the hours are still not updated. We contacted the store, and they said that the hours are correct on desktop, but not on mobile devices. I would say that the majority of people looking into the hours for a store are probably doing so on their phone. We requested a reimbursement for the suit and they declined. Horrible, horrible service, especially considering they knew their hours were misrepresented before this even happened to us and they had an opportunity to correct them. Will never, ever go here again.

Left big red and yellow splotches on my brand new towels. Kind of run down. Floor was extremely…read moredirty. Only went here because of a plumbing issue. I won't go back.

Yuk, the place is a total dump! Filthy, dirty, floors, walls, dryer "buttons" all worn, old…read moremachines and other equipment, broken detergent machine, box of old laundry overflowing in a corner! Disgusting...