I have used this service twice with very good results and service. Highly recommend.read more

I can't say enough about this business. I had problems with my mower and Randy came to my house,…read morepicked it up, took it to their shop and fixed it, then delivered it right back to my house the next day. All of that at a great price too! Great family run business! Thanks !

I have bought a battery powered weedeater, also a battery leaf blower…read more They are both great!!! Great staff!!

Outstanding service from an outstanding staff. I would recommend Pristow's to anyone looking for…read morequality equipment

From the owner: Outdoor Power Equipment Sales - Service - Partsread more

70 years in business is worth Yelping about. Obviously, they are doing just fine on their own…read moremerits without the aid of Yelp, but certainly deserve a review. Far more than your average hardware store. Any business can stock their shelves with endless merchandise, but very few can back up their products and services with the level of knowledge and dedicated service found underneath this roof. Its usually my go- to for screen repairs and replacement. Other services include key- making, glass cutting, equipment rentals, small engine repair and so on. This family owned business is an asset to the community and a refreshing alternative to chain box stores. Consistent staff and consistent service is obviously key to their longevity.

A very cool, old fashioned hardware store. Has a variety of merchandise ranging from a great lawn…read moreand garden section, tools, plumbing, electrical, housewares, and so much more. The employees seem eager to help anyone with their projects and are very friendly. They also offer a few more services that range from propane and kerosene fill ups, fencing estimates and bids, small engine repair shop, and pellet stove sales, service, and parts. The Stihl selection is great, too. Definitely would recommend to anyone who has questions about their home or equipment. A great local hardware store for people in the Youngwood, New Stanton, Ruffsdale, and Mt. Pleasant area.

Great service and my misery is running like new. Will be bringing it back next year for sure!!read more

Loved Barb - she keeps you informed and on the schedule. Technically strong and honest. They pick…read moreand drop off your tractor mower.

We needed a new push mower my husband wanted a cub cadet drove 45 min at first we felt with a…read moresalesman Sean who wasn't willing to pull the box out told us to come back in a week. Asked to see a manager Matt omg was awesome he had the mower pulled down and assembled for us in a matter of minutes. He was great made the experience so much better ! He made sure we were happy explained the warranty and how they put us in the computer if we need anything . I am disgusted with customer service anymore no one cares we weren't buying a 16000 dollar riding mower but 700 is a lot for a push mower thank you Matt! You put my faith that there are a few people that still care.

Very poor Service. I have my 1850 in for repairs since March 27th. They said they would call me…read morefor updates. They never did call. I stopped in for the last three weeks for progress and all I got was excuse of parts ordered. I check another dealer and they had all the parts in stock or 5-10-day delivery. Will not buy another tractor or other equipment their again.

The worst customer service ever. Amazing they stay in business. They never answer the phone anyways…read moreso caring about customers is something they could care less about. Go somewhere else!

So our tractor wouldn't start. So we took it to Fletcher's and they told us it was beyond fixing…read moreand they would buy it from us for $50. Or they can fix it for $1200. We ended up taking it to a guy we found on Facebook called Milich Small equipment repair in new Alexandria. He had it running and working for less than $20. We ended up giving him $100 tip because he wouldn't take anything for service. I do not recommend Fletcher. There are a bunch of crooks and they don't know what they're doing. The only reason we ever went to them was because they did one of our push mowers. And they told us that it was fixed they had to put a new carburetor on. Which somehow cost more than a lawnmower. So if you need repairs done, I will go to milich small equipment repair. he charges a flat rate of $50 for a service or less if it's something small. Any charges you when he get charged for the park. So if the park cost $20 to him he charged you $20 nothing extra like Fletcher. The carburetor that they put on our lawnmower, ended up dying like two years later. When Dan put on the new carburetor on our push mower, it cost the same amount. And he told us that it was a Chinese version that they put on that's why I didn't last that long but they charged us $300 for the carburetor.

I bought a GreenWorks electric mower on amazon. After 2 years, it would not start but it was…read moresupposed to be covered by a warranty. The 'warranty' repair shop that Greenworks first referred me to told me it'd be three weeks before they could even look at the mower. Well, that's not going to work when the lawn is already starting to look like some kind of a wild nature diorama. Enter Steel City Mower & Plow. These guys knew right away what my mower's problem was, they got me in right away, fixed it right away, and were even able to take care of all of the repairs as covered under warranty. They're friendly and easy to talk to. Very happy! Pro tip: When you come in from Library Road, go down the driveway in between the buildings; they're in the back on the lower level.

Dropped off an item to get it repaired, I was told I'd get a quote in 1-2 days max. I called back…read moreweekly for over a month, left voicemails and only once was I able to get a hold of someone. I was told Brian would call me back. A week later I call back, they tell me they "just" received my part and they could fix it. No apologies, and no reasons why no one ever contacted me. Told them I would just pick up my item and take it elsewhere, Bill tells me "but I just told you we have your part". Also tells me when I tell him it's ridiculous I didn't hear from anyone in over a month "I agree to disagree". They look like you do plenty of business, so taking my business elsewhere won't really affect them, but I just couldn't give them my business. There's a ton of competition out there, I'd suggest finding elsewhere to go.

Corrie made two (free) trips to our driveway in the snow to get the info needed to replace our B&S…read moreengine on my log splitter. Ordered the right engine, came out a third time, replaced the engine on the spot. To my amazement, new engine started on first pull and splitter worked like a champ. I know, because Corrie stuck around to split some logs and make sure everything was working right. Good work, reasonable price, and he answers his phone himself.

Owner Corey has a terrible attitude. He promises to call you with a date of when he can fix your…read moremower and you never hear from him. He came by to service our mowers and one won't run after his service. I cannot get him to come by to look at it AGAIN. He says he won't stand for rudeness from a customer well the customers are tired of dealing with your rudeness. Maybe you are the only one working there because you do not know how to talk to people. He was very mad at the fact that I text him. He said texting is for parents to reach their kids. What year is he living in? Texting is the way of the world there Corey. I do NOT recommend using this guy for anything. He has zero customer relation skills. You got this review because it's the truth and you are rude just like the rest of your reviews say. The value of this business is 0. Never again will we use Stouffers Mobile Mower Now, after he read the above review he calls me and says he's coming to look at the mower he previously serviced. It took my review to get him to call me to do service that he promised to call about last week. If you can avoid using this business I would do it at all costs. He's not very nice!!! His reply is that of a typical business that has been called out on social media. If he would stay off here trying to defend all his bad reviews he might get some customers satisfied, but he is too worried about what people are saying. WHY is he worried?!?!

The old man with a bad foot was a total butt head,very rude and talk down to us my wife is a army…read moreveteran she asked if they give veteran discounts .that man blew up THE VIETNAM VETS GET EVERYTHING! and his mouth kept spilling out STUPID!.We went and purchased a rototiller at a different dealer, STAY AWAY FROM THIS B.S.

I have literally stopped at this place five times. The mechanics try to help me. But the owner is…read morethe only one that can sell or even tell me more about the tractors that they have inside the facility. I've been looking at many many tractors. And before I purchase one, I want to do research. LS tractors, coyote, tractors, and Mahindra tractors are the last three on my list. This guy is losing business. I need two tractors with a front loader, and a backhoe with a cab and hydrostatic. at least from the research from Mahindra and coyote those are $45,000 tractors. The owner Dennis is never there. I went there with $95,000 cash in my pocket well in a bag. This was the last time I decided I was going to go.I go in the mechanic said that he's not able to sell me one. The owner has to do that. So this man lost business from me. Because he's never there.