bought a 2012 audi TDI- 2 days after buying, the alternator belt broke, 2 months after buying a 5k intercooler fix, now its throwing DPF codes total lemon. DONT buy from these guys they buy crap vehicles, make them look good- clear codes and you pay in the end. read more

Bought a car a couple of months ago. What a rip. 4K later after having a bunch of work done on it I still don't feel safe driving it. It's sitting in my garage. Filing a claim in small claims court. There is no way they didn't know what was wrong with the car. read more

If you like being ass raped by gang professional thieves-this the place. They offered me $2200 trade in on Honda Low miles CRV, same model on OfferUp, Craigslist is listed $9000, -$13,000. They wouldn't text me the sales agreement, they wanted 30% interest! I was extremely disappointed & said I'm a customer trying to spend $25,000 & could use a little courtesy, they said" your not a customer, get off the property" That is no way to treat a customer bringing 25,$30,000 to your place of thievery. Side note-I can borrow money from MAFIA for6%! Side note-These Carlos add a percentage on top of the interest rate the bank is charging, they make profit on sale, and collect part of interest payment. Thievery read more

These mfs not permanently closed. Another one of their lies. Tried canceling a service contract in September 2024 that I signed up for in August 2023. I called and emailed and was sent a cancellation request form which had all my information including, name, vin, contract #, purchase and current mileage, as well as my signature but was missing the cornerstone email address and physical address printed at the bottom. I made 6 email correspondences from September 1st - 7th with no response. Called and spoke to Jeremiah and the Finance manager who said it was being processed and I should be seeing the changes in 5-7weeks. Flash forward April 1st 2025 | realize no reductions were made to my loan amount so l contact again in which west coast was very rude saying I am "clearly unable to follow basic instructions", and "it clearly must be a extremely difficult task" stating I never sent in a legible cancellation request after 7 months, when I had reached out NUMEROUS times before that practically begging for a response or if there was anything else I needed to do. I was ignored, lied to and they insist "we are not obligated to respond if you cannot follow basic instructions" now stating "since it's clearly very difficult for me to follow basic instructions" I can just send the form back blank and they will fill it out for me, like gee thanks for the exemplary customer service SEVEN MONTHS LATER. STAY AWAY read more

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It's no good. They are not professional nor honest. Hidden issues and cheating customers. Don't go there and you will never regret.

Apparently from all the negative reviews these sorry excuses for human beings thrive on ripping off people with lemon cars and then victim blame them. That's what they did to one of my close friends who's stressed and distraught that he has car payments on a car with a busted alternator, exhaust fumes flooding the cabin, and a check engine light that the dealership could never address due to their lack of empathy and zero pride as an honest business (though it seems that those have all but disappeared). Regardless there is no excuse to be selling trash cars that have had their shortcomings hidden or disregarded. Do not give your business to this dishonest, narcissistic dealership that rob working class people of their hard earned money. Disgusting. read more

This place was awful and they will scam you if you are a younger person trying to buy a car for the first time. The salesperson Andrew was very sketchy telling us to lie to the loan company so we can get approved and he was constantly texting me so I can give him a review. Please don't buy from this place they WILL scam you and tell you you're approved when you're not actually approved. Don't fall for a spot delivery scam. Also when we were signing paperwork he didn't go over anything with us and added cost to the car without asking us first he added a warranty on the car plus other things that we didn't approve of. I would not recommend this place at all read more

West Coast Autoworks - Car Dealers Near Me - Edmonds, Washington

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Hard to look for a car at this lemonade stand, when your Everett website doesn't pop up. Received a "500 Internet Server error" Message. Get it together if you want business. read more

West Coast Autoworks - Car Dealers Near Me - Edmonds, Washington

Alejandro took advantage of two kids first time buying. Lied about my son's FICO score, his interest rate, added theft protection to his contract without disclosing. Allowed them to take the car from the dealership in Everett to Shelton, without insurance. Rushed him through the signature process, it was late and they drove two hours to buy the car. BMW threw codes, went into limp mode just before arriving at home. Alejandro is not answering texts from my son. Kids told him NOT to post their photo on Facebook. Alejandro lied, posted it anyway and BLOCKED my son from viewing his Facebook page. NOT a class act, deceitful, lying predator. This is why people hate buying used cars. Lying Alejandros. Will be contacting WA State attorney general, better business bureau. read more

I bought a used prius. Later I discovered the hood cable wasn't attached to the release lever. This will be a $1200 repair. I have no recourse thanks to the "as is" contract. I do not recommend this company. read more

Horrible Dealership and Scam Artists. I purchased a 2012 Jeep Grand Cherokee SRT from them for $25,000 and paid all cash for it to end up with a blown head gasket 2 days later. I went back to the dealership to try and get them to fix it for me but they refused since it was sold As-Is. I took it to my mechanic and he inspected it and told me that they clearly knew it had a blown head gasket because of the head gasket repair liquid that was floating around in the coolant tank. So $4,000 later I got the head gasket fixed and back on the road for it to only break down 3 months later but this time was worse the whole engine had seized while I was driving and found out that one of my valves got stuck and destroyed the piston. So now the second time back in the shop and this time I had to buy a whole brand new engine from the dealership and get it installed and in the end with the labor and cost of the engine it's costed me another $14,000. So I HIGHLY RECOMMEND that you don't step foot on their car lot and go somewhere else. I really wished I would have read the reviews about them because I'm not the only person that this has happened to and I probably won't be the last. Alex was the salesman that sold me the vehicle and as soon as I started having problems he ghosted me I had to call and call everyday for a week to get ahold of somebody. So in the end DONT WASTE your time and money with these SHADY SCAM ARTISTS that are only looking to make a quick buck off of you and don't care that they're selling you complete GARBAGE that breaks down as soon as you drive off their lot. read more

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Always ALWAYS get their vehicles pre inspected by a dealership before purchasing! These guys literally don't know what they're selling. They list all vehicles at a price matched for good/average vehicles even if they have thousands of dollars worth of needed repairs. I almost bought a BMW from them, listed at $15,000. I thought it was a fair price for the year and miles but my boyfriend took the car to get a pre inspection before i bought it. The car came back and it needed $6,000 of work done, and non of this was documented on their website. Him and I went back in to discuss the car and what we'd be willing to pay for it. We offered 13,000$ because we wanted to be fair to them and only $2,000 worth of work needed to be done ASAP. We brought in Kelly Blue Book fair pricing as well. Not to mention, the car smelled like cigarette smoke and had smoke stains on the roof of the car that would have to be detailed out (this was not mentioned in the online listing either). The man we spoke to flat out told us that the only reason these repairs looked so expensive was because we had the pre purchase inspection done through a dealership and that they rack up their prices. He advised us not to have the car fixed at the dealership and completely dismissed the estimate we brought him. He said they were "normal wear and tear" and the car would run just fine without having any work done. He expected us to drive a 2015 BMW that had an off market unregistered battery? He took the final cost only down to $14,000 not including taxes and fees. We walked away from that offer. I'm not saying they don't potentially have dependable cars, I'm just advising you to always get these cars a pre purchase inspection before signing anything because these guys really have no idea what they are selling. And if the PPI comes back with a huge estimate, don't expect them to work with you to agree on a better price. Their business is dependent on people who don't properly inspect the vehicles they are about to purchase. read more

Steven forced my son to sign papers saying we won't take em to court u see derest my son did sad sad sad place to have your 18 yr old to go and see what experience they provide. First the poppped little Anthony with gap then a full warrenty about 6k shit gets worse they took his car in for 500 bucks and said they'll wrap 800 into from the loan shadiest shit I've heard so I told him to nope go back get the car and take all the extras off after hours of pressuring the child who just graduated they made him sign saying we're not taking him to court... well if we can't get our car back and take the "converter" 499 charge and "anti theft" 499 off we will take this company for forcing a. Child to sign they did take 6 grand off the gap and warrenty on the 9k car so it dropped from 21k to 13k the taxes and other wild charges were taken off then alittle tacked back on my sons lower steeering went out on his car so they took him bad so sad they said 500 he's a kid just turned 18 3 days been working and this place slapped him with a high rate knowing they can go lower I'll be calling tomorrow when I'm back In town I'll be having our family lawyer either take this to court I've had my son make copay of the first contract we have the second the things in here are so sad I mean a judge needs to see this I'm reaching out to the BBB I'll pay for a complaint then the next step attorney General of wa state then court they can't keep doing this to kids just turning of age read more

West Coast Autoworks - Car Dealers Near Me - Edmonds, Washington

this place is a scam. do not buy a car from here i am getting a lawyer to deal with them as alex and jeremiah and management are not responding to the better business bureau or the attorney general complaints. this dealership denied me the ability to have an outside mechanic look at the car and now i know it is because they sold it to me needing $12,000 worth of repairs. the car was full of interior water damage inside the roof and the worst electrical damage subaru had ever seen. do not buy a car from here they are not to be trusted!!!!!! you will be taken advantage of!!!! read more

I was sold a Yukon. I knew of a few minor things, two of which they promised to fix and have yet to follow up on one of them. The first sales guy, whose name they will not tell me was an absolute jerk and Miguel ended up selling me the vehicle because I really wanted it. He was kind but we had very little interaction. I was grossly misinformed of the vehicles issues and not offered this warranty they're now saying I should've had if I wanted their help. The sales manager Marco was just given a chance to help me remedy this and was rude and disrespectful and not willing to work with me at all. This was after I was lied to about him not even being there. At best this place is shady and I do not recommend them at all. read more

All of the good reviews are asked for by company and sales men when they get you a "good deal". Its all crap At first I thought they went over and beyond to help get me into my car. Even though I they talked me into spending more and having 100$ more a month in payments because THEY wrote the offer incorrectly. I even wrote an amazing review as requested by them.... Then 1 week after buying my car for more than it was worth and committing to more than what I wanted the clutch went out and was so bad it was wearing on the plate that cost me an additional 3000$ to fix. I called the dealership and they said they would get back to me to see if they could do anything to help... of course not even a call back. Would not recommend. They sell cars that are not mechanically safe, they are high cost to fix and sell it for high prices with high monthly payments. It was my first car and they ruined the experience. read more

Andrew helped me this last days to buy the truck of my dreams He's very patient and he did I nice Job helping us Andrew fue de mucha ayuda estos días al ayudarme comprar el carro que quería, gracias Andrew read more

Please avoid this place at all cost, while they seem like they have many great options the vehicles are most likely polished to look clean but will not be safe or reliable. Wanted to believe my sales person was taking care of me, as I traveled to see him. The customer service experience with him was great. But trying to obtain my plates had horrible customer service, the manager there does not care. Hell straight up hung up on you doesn't give a damn. Extremely rude service from all reps after you buy, they are not accommodating and are not professional. Only a month after owning this vehicle the radiator had to be replaced and the mechanic told me it had been leaking for some time! I'm amazed this car left the lot in one piece. That set me back $1,100. Recent update now is the front bearing is bad now setting me back potentially $600. I've only owned this car for a few months and it's already a quarter of the total cost in repairs. Do not even entertain viewing this place it is dangerous and a money pit read more

My salesperson Andrew was very professional and helpful at their Edmonds location. I got a great deal on a great car. read more

West Coast Autoworks - Car Dealers Near Me - Edmonds, Washington

This is a review for Everett west coast autoworks traded in 2 cars for 1, one of my cars was paid off which they gave me 10 grand in trade in credit for and turned around and sold me a 2014 Porsche cayenne turbo that had various pre-existing conditions which were covered under warranty they knew this car had issues and sales rep told me to commit fraud to get it covered under the aftermarket warranty! the lemon they sold me has been sitting at Porsche of Bellevue for 5+ months and I've spent over a thousand on car payments because they decided to screw me over. Called to try and make things right and they were unwilling to help. For anyone thinking of getting a vehicle from these snakes please go elsewhere read more

LV: Incredibly lame service over the phone, they use a "text app" that delays messages and then want your personal phone number? Call and they answer the phone very casually (just a name no company no hello) and the manager ("Matt"??) is curt. I am kind of glad I got such a bad vibe, as the other reviews seem aligned to my most unfortunate experience with this crew, who don't even seem to know the content of their own websites. Having been BADLY ripped off in the past (in CA), this place gave the same "vibe" and I hung up on the owner when he told me we couldn't do business with me because of the questions I was asking. SV. BEWARE.....and that's based on just some texts and a phone call. read more

Went in to check out a car for trade in, salesmen backed into my parked car, when confronted salesmen became hostile. Tried to speak to management but was told this was a personal problem, almost immediately after writing a review I was called and texted repetitively by two individuals from the dealership both insulting the trade in value of my car, and threatening to come to my house. The police have become involved. I advise to steer clear at all costs. read more

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Got a 2014 Hyundai Sonata from west coast auto works with decent miles and what I thought was a fair price. The manager wasn't ready to bargain at all but the car drove okay hence I purchased it. Only to know they had set up a fake key which doesn't lock/unlock the car and I faced this issue the very next day. The car runs but it doesn't lock/unlock and have ignition issues. The key and key fob was aftermarket or fake copied. I sent several messages to Maher and the manager George but they said the car is sold as-is. The faults were not mentioned and now the cost for original key from dealership is $700-800. The Hyundai dealership had to check if the car was stolen as the key didn't show it belonged to the car. They came up with original key status as lost/stolen. Bought the car with fuel tank at empty and the manager made an excuse saying he don't have company's gas card with him. Do yourself a favor and get the car checked by a technician. Get all original keys and parts. Buy only if you get a fair price because these people don't tell everything and just want to sell the car away. I highly recommend to choose another dealer if you have an option. read more

West Coast Autoworks - Fake Key - Car Dealers Near Me - Edmonds, Washington

0 stars if I could! This was the worst car shopping experience I've ever had. And I've bought 4 different cars before. SOOO glad I didn't end up purchasing anything. Went to go look at a 28,000 dollar car and ending price would have been 40,000. They try to rip you off. Not friendly at all. And forced me to pull my credit before I even got a chance to look at the vehicle. And kept saying if I don't want it I can leave from the very beginning of the conversation. WORSE DEALERSHIP IVE EVER BEEN TO. Do not purchase a car here. I think you will regret it. read more

These guys are out their minds. I was interested in a Corvette they have but they said they would run my credit before a test drive or I couldn't drive it. He was like if you want to try out this Honda over here I can go grab the keys right now. I'm not going to damage my credit to decide if I like something or not. Keep in mind that I was there in my Lexus that is worth more than they were asking for the Vette. That is just shady shady business. Apparently the guy was the manager as well. So I will never in a million years even consider buying a vehicle from this place and I will make sure none of my friends go here either. Thanks West Coast Auto works, no wonder the same cars just sit for months and months on your lot. read more

I went up to look at a truck for almost 20 grand. I asked on the phone if there were any issues with it and if the under carriage was sprayed. He said it drove and ran good. When I got there I didn't even get to the main road and heard metal grinding in the front end. Sounded like axle or transfer case. I immediately turned around and went back. I had him drive and he finally agreed he heard it. Still had the nerve to try and sell me the truck. And yes the undercarriage was sprayed to conceal any rust or issues with the frame. Buyers beware this place is not truthful and sells unsafe and crap vehicles. I wasn't even able to post a review on their website. read more

I wish we had read the reviews before going here. The car we bought is unfixable. We also have to spend $$$ for new tires. The tires they put on don't match. I wish I could give them zero stars to post this review. read more

At the Edmonds location, we inquired about a 2001 Eldorado listed online and checked if still available and it was. Went in the next afternoon to take a look at the vehicle and within 10 min was out on a test drive. Car was great, ran and drove very nice. One hour later I was driving off the lot with a nice car. Staff was very helpful and worked to make sure we were taken care of (Thales Ribeiro I believe helped us, I'm bad with names). Paperwork and payment was smooth. Only issues was drivers front tire had a bad side wall and had to be replaced on the way home. Can't fault the lot as it was a used car and tire side walls can't predict if good or bad. Overall very happy with the service and car. read more

Terrible place to buy a car!!! I went to their lot in Everett on October 14th to look at a rig they had for sale. I called them to confirm the price , took a day off work and had to arrange a ride. After driving over 100 miles I show up to the lot. Vehicle parked on the side being " washed " I test drive the vehicle It needs an alignment , a windshield & a headlight is out. These are all things a dealer should have replaced and or fixed before they put them for sale on their lot. After some negotiation we reached an acceptable price for the rig. They tell me for an additional 200$ they will have the window replaced. Then offer to buy a cheap headlight from Amazon or eBay. Even though the headlights that were in it are valued at $500. I had a pre approval letter from my bank. Yet they proceed to try to have me fill out a credit app. And this is where it goes down hill . PAY ATTENTION TO YOUR CHARGES Keep in mind , I had a witness with me who is more than happy to testify BRING A FRIEND. $499 FOR PERMA PLATE $499 FOR A GPS TRACKING SERVICE I tell him no deal, as I do not want gps TRACKING on my vehicle. He tells me ..Don't worry we don't attach a tracker on the vehicle. He then states that it's their policy to charge me for the service and that if my rig gets stolen " someone " would attempt to locate it . I ask how, if there is no tracker on it . And he couldn't give me a straight answer . He then tells me that due to them ( their lot ) being burnt in the past. I don't have the option to opt out of either one or the services. Perma plate is supposed to fix damaged interior parts of your vehicle. Yet I was given no information about who's responsible for replacing or repairing anything. He eventually knocked 500$ off because I told him I'd walk out if my rig came with a GPS device. But then told me he absolutely couldn't take off both charges. And that it was going to be one or the other. I'd like to know where this $500 goes ? Because after speaking to a company called Perma plate. They have no records of me ever purchasing a plan with them. THEY WILL TRY TO FORCE GAP INSURANCE DOWN YOUR THROAT For an additional 60 bucks a month I could have gotten gap insurance added on to the loan. DONT do it !!! You can buy gap insurance from your auto insurance company for pennies on the dollar. I did . For an extra $1.40 a month. Same coverage. It is 100% profit to these guys. They will drag their feet on getting you a license plate or even filing it with DOL it took them from the 14th of October to the 17th of November to even send the documents to the state. This has to be done , by law within 45 days. They wrote me a bad temp tag , which resulted in a ticket from the state patrol for 112$ a ticket that I now have to pay . Because they couldn't write/type the correct number on a piece of paper. I had to pay more out of pocket to buy my own plates today. All in all. If I could rate this company with a negative star. I would. I have contacted an attorney,a local news outlet in Seattle who covered fraudulent businesses .. my bank , and the state department of licensing to open an investigation against this business. Being that they are on most banks list of approved auto dealers they have to abide by rules set in place by both the banks and the state. Save your self the trouble and go elsewhere. I'll be posting a YouTube video soon - covering my experience there , as well as sharing my experience on facebook. read more

Please go elsewhere save yourself the hassle. Haven't received our plates in over 4 months when we've tried to contact them we get no call back. That is until today when we were blamed for what happened. Whatever happened to customers always right. Bad attitude from all of the employees especially Miguel and Alex. You two are sad excuses for salesmen and I hope karma gets you guys for screwing everyone over. read more

Thank you Andrew and Miguel for your help with making the purchase of my daughters car a smooth transaction! You were extremely helpful and got her into a car within her budget. She is so excited, thank you again! read more

I went here to check out a deal on a ram 1500 and went inside to talk to the salesman about a test drive later on. inside I decided to look at the cars they have inside and we walked around a Ducati. after barely brushing against it the whole mirror fell off, and they kicked us out. the salesmen here do not care at all about the quality of car or vehicle they sell. They will sell you broken vehicles and lie about it. don't trust any good deals here, if even their showroom cars don't work read more

Sad that this place can't and won't keep their word, one boss says yes fix the trucks the other boss says no way. So go in with a pre-approval and as soon as they get their money, they go back on their word. Buyer beware. Now stuck with 2 trucks and a warranty that isn't valid for days. Shame on you. You know how to fix it. read more

Andrew does pretty nice work and he is quite patient. Nice experience here and nice price!

We drove far and had to take a ferry to look at a truck that had the check engine light turn on, the 4x4 did not engage, and the speedometer did not work. Not that any of this was listed or acknowledged on the phone when we called to asked about it. Why waste your time here! Trust me, go elsewhere. read more

Stay for away from this dealership! Loaded with scumbags, with the worst one being Alex the salesman. Purchased a vehicle from them in "as is" condition from across the country. Paid a third party to inspect the vehicle. Agreed to purchase after instruction went well. Signed paper work (with listed miles) and they prepared for vehicle shipment. Car was driven and damage prior to transport company pickup. (Transport company documented everything) west coast auto sent vehicle to me after they damaged they vehicle after I made the purchase. When I contacted them, there response was "call a lawyer". Pursuing legal action at this time. Save yourself a headache and skip over this dealer and these scumbags. read more

First of all, Frank & Larry! You guys are GREAT! I'm not a BOT, I'm human, just an FYI. Anyway, I came by the dealership with my fiancé and my 2-year old daughter a few weeks ago and my experience was surprisingly good. I've worked in the automotive industry, mainly in the Creative and Marketing side of Sales, both used and new dealerships, for about 5 years, so I know what the salesmen approach is usually like. I didn't feel intimidated at all, very straight-forward and they treated us as if we were family. Frank took copies of our licenses, insurance card, and gave us the keys to both vehicles we were looking in to purchasing. It's nice to test drive a car without having the salesman in the vehicle because it does get uncomfortable. Also, both vehicles had a quarter tank of gas so we didn't have to worry driving on E, worrying if we would get stuck. Lol. You'd be surprised that many dealerships forget to check if their vehicles have gas. Just saying. It was a super duper hot day and thankfully they're equipped with loads of cold bottled water and air conditioning. My daughter enjoyed their company, their diecast collections and toy cars. I'm glad she was super entertained throughout the day. We finally made a wise decision to purchase the 1993 GMC Yukon, two-door truck with 166k miles, aftermarket sunroof, and super surprised that everything WORKS, including A/C, rear wipers, etc. The truck was fairly priced. Frank provided a car fax at no problem. Super rare find for the both of us and we couldn't be any happier with our decision. The best option on the Yukon is that it is a 5-speed manual. Super fun to drive! Can't wait to do more with the truck! Anyway, I may have said a lot, but I'm glad I had a great experience. No BS, just positive results. Why don't you give them a try? read more

West Coast Autoworks - 1993 GMC Yukon that we purchased from Frank & Larry! We love it! - Car Dealers Near Me - Edmonds, Washington

Living in California, I made a deal for a truck that was listed for $10,999 the salesman agreed over the phone to $10,000 "OUT THE DOOR" then his manager wouldn't and didnt honor it. But because I really wanted the truck I agreed to full price + fees and was even going to have it transported to California. The very next day at 6pm they call to tell me they sold the truck... Now it was going to be a CASH DEAL... Their excuse was that someone came in with cash and bought the truck. I'm wondering if they even had the truck to begin with. I do not trust west coast autoworks I will never recommend them to anyone read more

Purchased a pickup in September, and still waiting for my title. Expect to contact the Washington Attorney General's Office if you don't finance. I will be unable to drive beginning at midnight, as my temporary cannot be renewed. If you like lawyers and garbage customer service (they won't let me know where my title is and duck calls), then this is the dealership for you. read more

Worked with Jeremiah over texts & a phone call on a Sunday regarding a certain vehicle we wanted to purchase. We live over an hour & 1/2 away, so wanted to have some details ironed out before we got there. We were trading in 2 vehicles ( both paid off and titles in hand). We drove those 2, plus a follow car ( so total of 3 vehicles, the 1.5 hour drive ) and let Jeremiah know we were on our way, so he knew exactly when to expect us. He had told us prior to us coming he had someone else coming down @ 3:00 PM to look at the same vehicle, but since he knew we were on our way , would let the other people know we had first looks and opportunity to buy it . We pulled in exaclty when we said we'd be there, and his words to us were " you're too late, i Just sold it". TOTAL jerk move, I would NEVER do business with these shady characters if they had any car I was looking for in the future. TERRIBLE business practice, obviously don't stand behind their word. After reading the other reviews, I am actually glad we didn't purchase anything here.... take your hard earned money & business somewhere else. read more