It was a day like any other day but soon, my life would be changed forever…read more I would meet Lee Hansen. Yesterday, my wife I and decided it was time to stop being fleeced at the gas pumps. We headed out in search of driving and learning about an electric vehicle (EV) We were not intending on purchasing one. It was just an exploratory mission to drive, learn and compare EVs. We stopped by Lee Johnson Hyundai in Everett and my life's course changed forever. I saw him. Yes him. (Not that Him.) Lee. Low pressure, friendly, informative, well dressed, Lee. Lee was able to explain, show, demonstrate, explain again, (I'm old) about all the EVs idiosyncrasies. We took a test drive and were very impressed. I would mention the vehicle here but, no. The star of the day was Lee. Sadly, and I later learned, stupidly, we told Lee thank you for the bountiful gift of knowledge but we must quest on and look at other EVs to further our knowledge. Lee happily sent me on my way. Kind, friendly Lee did not try to make a "high pressure last ditch effort" to keep me there. He just wished me well and said "I hope I see you again." (Little did I know Lee must be psychic.) We went to other dealers and engaged and learned bout other EVs. We found a lot of EVs to be a plastic, uncomfortable, cheaply put together with random EV tech thrown around that wasn't even on the same level as what Lee showed us. We thanked the other, low pressure, very friendly but not as friendly as Lee, sales people. We went back to Lee. There he was. Not standing impatiently at the front of the dealership, like so many sales people do. He was inside sitting and joking with other people. His face lit up when he saw me. The word destiny, came to mind. But I digress. I could go on and on about Lee. But I have to go to work. I ended up purchasing an Ioniq 5. The star of the show should have been the Ioniq 5. It is am amazing EV with a 10yr battery warranty. Not 8 years. Bumper to bumper warranty , for what seems forever and blah, blah, blah. If you want to buy an EV, Lee will show you what Lee Johnson Hyundai has available. He will explain and help you make a decision. That decision might be to leave and think about the purchase, to go check other dealers or whatever you need or desire. Lee will help you however he can, No Strings Attached (Not the *NSYNC album reference so no copyright infringement) It was a pleasure buying an Ioniq 5 from Lee Hanson at Lee Johnson Hyundai. ( Maybe the key is hiring Lee's? Who knows?) Also a big Thank You to Anthony Hawkins and Joe Frasquillo who I also meet at the dealership. Though not named Lee, they too were wonderful to talk with. I am very happy Marty

Great experience with their service department each time I have had regularly scheduled…read moremaintenance. As a result, my husband and I purchased our new vehicle from Lee Johnson Hyundai! It was a terrific buying experience, from our sales person to finance and follow-up. I highly recommend Lee Johnson Hyundai for all your automotive needs!

I had a great experience purchasing a car and I highly recommend working with Alex Lemme. From the…read moremoment I walked in, Alex was incredibly kind, patient, and helpful. He made what can often be a stressful process feel easy and straightforward. Never made us feel pressured, and made sure we were comfortable every step of the way. His friendly attitude and genuine willingness to help made all the difference. Thank you, Alex, for making my car-buying experience such a positive one. If you're looking for someone who truly cares about their customers, Alex is your guy! You'll be in great hands!

It takes a lot for me to write a bad review, but my recent customer service experience has been one…read moreof the most frustrating in my life. I hope this review can help others to avoid my terrible circumstances in the future. I brought my 2017 Tundra in for a 90k service to Rodland. I am very consistent on my services and would go to Rodland for my big mileage services. The service went fine although it was $1000 (expected). Roughly 10 months later when I was driving on the freeway my transmission drain bolt fell out, fluid drained out, and my transmission is toast. I brought my truck to a local mechanic where I was stranded. That independent mechanic was adamant that the cause was either the bolt not being torqued to spec or a new crush washer not being properly installed at my last service. I did not hit anything or sustain any damage. The mechanic thought for sure Rodland (who last touched my transmission and serviced it) would take responsibility and help me with a new transmission in some form or fashion. I called Rodland and asked if they would be willing to tow it to them (or I would pay to) and help me with this service issue. Rodland denied any responsibility, said I could tow it to them, but that I would have to pay full price for a new transmission and they said other shops would probably be cheaper. After escalating the issue, they said they would look into maybe getting me a discount on a new transmission. After looking into it, they stated the transmission is not available (on back order) and all they could offer was for me to pay full price for a rental car from them in the meantime. No loaner (they don't offer them) or discount on rental was offered. I ended up ordering a new transmission through a different Toyota dealership who was willing (Marysville) and I have been quoted a wait time of roughly 3-4 months for delivery. So in conclusion, going to the dealership for my 90k service ($1000) lead to my drain plug falling out 10 months later, transmission failing, zero offer of customer service help (anything would have made me thankful), and now a 3+ month wait for a new transmission from Toyota. Please for your sake ALWAYS make sure your drain plugs are properly replaced and tightened after your services. I will now ALWAYS do this. I love Toyota, but this was (and still is) a real tough pill to swallow. I hope this review helps Rodland and/or a customer in the future.

My boyfriend and I came in looking for a Rav4 listed online. From start to finish we worked with,…read moreMike. He was very helpful and upfront. He talked to us with our vehicles interest in mind and did not try to sell us a vehicle we didn't want. Mike was very helpful and got us through the paperwork quick. It's nice to have the ability to work with people that treat you like people and not their commission. Thank you so much Mike and the management.

This place is a scam. Do not buy from them. They like to be deceptive with the fees that are…read moreoptional and add aggressive warranties you don't ask for. They rush you through the process and do not go over what you are really paying. They ended up making me pay $7742.49 more for a vehicle than I should have. Just so the sales person can make a bigger commission. I seriously don't understand how this is legal and they are still in business.

Very pleasant experience. Jerry helped me find a car and I…read morewas able to trade in my existing one. No pain, straight forward and easy transaction. I would recommend working with Jerry and Corn Motors

Wow! What a great experience! My husband and I went shopping for a car for me. I had in mind…read moreexactly what I wanted (I had done my research online). I test drove a 2016 Nissan Altima and I fell in love with it! We had the pleasure of working with the owner, Kyle. He helped us out 100%, made us feel comfortable, wasn't pushy and made it so we walked away with a great deal! We also met John and Eric, who were both very helpful and welcoming. I would recommend Corn Motors to anybody and as my husband said, when he is in the market for a new car, he knows exactly where he wants to go. Thanks again to all of you!!

Super nice guys. They know there vehicles. They found a great interest rate for us and worked fast…read moreto get all the paperwork together. We are so happy with our truck. Thank you for taking care of us.

I bought an SUV from them back in July and I couldn't be more happy. They were very pleasant to…read moredeal with, honored their word, and are family friendly; they even put up with my toddlers shenanigans while doing paperwork! I will definitely be back for another vehicle when I need one.

james foster is the best sales man ever i had easy to talk too got funny jokes and so friendlyread more

Although I purchased my Tahoe from Chevrolet of Everett (great experience by the way,) this review…read moreis for the service department. They make it VERY easy to schedule, and reschedule if necessary, appointments online...much more efficient than calling. I had a small issue with my windshield wiper motor and was greeted by Dan Flora - - after we discussed the issue, he said he'd call me only if the repair was to exceed a certain amount. The only call I received was when the repair was completed a few hours later. Check-in was flawless, and they got on it right away. Super impressed all the way around!

Best customer service is with David in the service department ! very professional and educated…read moreabout services being provided !

Staff is pretty unprofessional, being the customer, the one spending money (as opposed to the one…read moregetting paid) and having to keep being the one to keep them from blowing up and getting rude is not very comforting. We were able to get a decent deal, but when they changed the numbers from a previously already agreed number (they went up) I tried to clarify and the manager just talked over me, would not listen and when I tried to very calmly explain what I had been told before he snapped and said "then have a good day because I'm not going to help you anymore." Our sales person Alex was very helpful at first but as soon as she had texted us the incorrect numbers, clarifying it was like pulling teeth and she got defensive and rude. The idea that I had to talk THEM off a ledge just to clarify something is pretty wild. Most likely would not shop here again and unless they're giving you a great deal it's not worth their attitude. Update: Even worse than originally thought, 3 weeks later and paperwork still not completed, we have filled out everything they sent us they had to resend paperwork 3 times, their manager called and said "fill out the paperwork or bring back the car" which we did, then they had the wrong info despite me sending it to them over and over again which prevented us from even being able to receive part of the paperwork. Worst dealership buying experience I have ever had by tenfold, buyer beware steer clear.

I had a great experience buying my jeep here! The sales and service staff were great to work with.read more

Not happy with Parts Department…read more.. We ordered some Touch Up Paint for our RAM 1500 Truck on June 23, 2026. Paid for it in full... was told it would arrive on June 27, 2026. Weeks later... no phone call or anything! I had to go down there and speak to the General Manager about the Parts Department. The GM apologized and said it shouldn't take that long, and how someone in Parts Department (dropped the ball). Anyhow... on July 30, 2026 my touch up paint was ready for pickup. Thirty-seven days later! I love RAM/Jeep/Dodge products... but I didn't appreciate the 'miscommunication' or 'lack of cooperation' from the Parts Department.

This review is for my first interaction with this company :)…read more I have been through the ringer when it comes to me trying to purchase a car with the first problem being my credit is pretty much non-existent/a few collections and second being I'm a first time buyer. I've pretty much been told "we can get you into a new car, however, you're going to need an extravagent down payment and an even crazier monthly payment..." No one ever takes time to explain why or break things down. Well, I was at my wit's end yesterday and decided to reach out to Excellent Choice Auto Sales via their website. Immediately, I was called by Ross who asked a few questions about what I was looking for and about my situation. He invited me down to the lot to see what my options were and how he could help. On the phone he was really friendly and eager to help. I took a cab down to the lot and was greeted by Ross and another associate, with a handshake and a genuine smile. It was cold outside so they invited me in to their toasty and cozy office. Again, Ross asked/clairfied what I was trying to do car wise and what my experiences have been about. Never once did he give off a pushy or an eyeroll when I told him of my bad credit history. He said point blank that he's going to run a few checks and see what he can do... not what he CAN'T do. This put me at ease that he really wanted help. When he came back, he basically told, no take that back, showed me how the lenders come up with the decisions they come up with and why it's been so hard for me get a decent loan. He showed me the few collections that were hindering me and that I pretty much don't have a credit score, based on lending scores. He explained it in ways I understood and was comfortable with. But the awesomeness didn't end there. He told me how I can start to rebuild my credit and eventually get a car I wanted. He found me a car with low miles and a great price. He told me that I had a few days before I had to make a decision, which was awesome because he didn't pressure me into saying yes or no right on the spot. He knew it was a big decision and I appreciate him not pressuring me. After talking about it a few minutes, he offered me a ride home and a ride back to the dealership should I choose to wanna look at the car he was telling me about after it was back from being inspected and detailed. He was really nice and genuinely wanted me as a part of their family. What really stuck with me is that he said that most of their clientele are repeat customers. That says a lot to me. I'm not sure what happened with the other reviewers that gave negative remarks, but it sure doesn't sound like the same business that I went to. I look forward to working with them again!

Title:Avoid this dealership unless you're working directly with Kaelynn…read more I purchased a 2018 Cadillac XTS from Excellent Choice Auto on June 3rd. While Kaelynn was absolutely wonderful to work with, the rest of this experience was a complete mess. Kaelynn was the reason I chose to buy. She was upfront, respectful, and truly gave me confidence in the vehicle. She even worked out a solid deal for me. I trusted her so much that I sent the down payment before ever seeing the car in person. She is a preacher's daughter, and her integrity and professionalism reflect that. If this review were about her alone, I'd give 5 stars across the board. When I arrived to pick up the car, Kaelynn was off, and I was referred to a salesman named Sam. At first, he seemed cool. He picked me up in the Cadillac, and the car looked great -- but I now realize he never offered me a test drive. I was told the car went through a multipoint inspection and that I'd be provided with the paperwork. I did get a Carfax report, but no inspection documents were ever given. I waited a long time at the dealership while they worked on the paperwork. Sam showed me other cars -- probably to buy time -- but never once did a walkaround of the actual vehicle I was buying. I foolishly trusted his word. After I signed everything and took ownership, I went outside, opened the door, and saw what I thought was a spill on the driver's side lower door panel. I asked Sam for a cloth and spray, and when I looked closer, I realized it was chew marks -- likely from an animal. I immediately contacted Sam and asked if I could swap the car for the Audi I had also been interested in (priced similarly). His response? "That vehicle is yours now. We can take it in as a trade on the Audi, but we can't swap them. You signed the contract." So much for customer service. The moment the deal was done, he made it clear I was on my own. Fast forward just 10 days to June 13. The car had less than 500 miles driven since purchase, and it broke down. After filling up with gas, the gauge didn't reflect a full tank. Then the engine began sputtering. Stabilitrak and check engine lights came on. My speedometer stopped working entirely. I had the car scanned at AutoZone and it came back with several codes: U0073 - Control Module Communication Bus A Off U0100 - Lost Communication With Engine Control Module P0700 - Transmission Control System Error U0101 - Lost Communication With Transmission Control Module P0442 - Small EVAP leak And more This isn't wear and tear. This is major electrical and transmission communication failure -- days after I bought it. And I barely drove the car (just 400+ miles). I texted Sam and called him -- he never responded. Eventually, he started rejecting my calls entirely. Thankfully, Kaelynn stepped up again. She followed up with the mechanic, reassured me, and even apologized for referring Sam to me. She showed more professionalism in one call than he has this entire time. Now I'm stuck with a car that might not be safe to drive. The warranty they included forces me to pay for a tow back to the dealership (68 miles), and my insurance only covers 15 miles. That means I'd have to pay about $5-8 per mile out of pocket -- plus a $300 deductible -- just to get them to look at the car. I'm now exploring whether I qualify for the Carfax Buyback Guarantee, because this situation is completely unacceptable. This car clearly had issues before I bought it, and I was not told the truth. Kaelynn: 5 stars. Sam and the dealership's behavior after the sale: 0 stars. If you're buying from Excellent Choice Auto -- work only with Kaelynn. If she's not available, I suggest you look elsewhere.

A big thank you to Betty Sidbeck! I am grateful to you and your help…read more The service you give is always 100 percent. I have a road trip coming up and was concerned about my temperature gauge, so I made an appointment. So Betty made sure everything was okay with my car and had my tires and fluids checked out too. Thank you again Betty for watching over me. I appreciate you so much and love my KIA!

Deplorable experience with this dealership. I caution anybody, particularly ,…read morewomen, who need help with any issues with their car. I own a 2020 Kia Telluride, and took it to a Kia dealership after my car would not start, basically due to a dead battery. Their customer service was horrendous.... and honestly that is a compliment.. They sat on my car for over three days, did nothing, (other than suggest nearly 3K in repairs and then, when I decided to have my car towed to a more reputable and trustworthy dealership,I get a call while I'm busy at work, from the tow truck driver saying they are refusing to release my car unless I pay them a over a $215 diagnostic fee) They ultimately did not charge me and "graciously" allowed the tow truck driver to release my car, but not without frustration, stress and hassle. 50% of these charges/repairs were confirmed by another dealership that did not need to be done. Then they refused to give me a rental car, after three days, without a vehicle, paying an uber to drive me to and back from work, then again, when I asked for a rental car, their customer service response (Betty I believe) was "well you can call enterprise if you want ". I have screenshots of the texts to prove it. I made the horrible mistake of thinking that if I took my own Kia to a Kia dealership, they would treat me and serve me fairly and ethically. . Long story short, they cost me hundreds of dollars in transportation fees, did absolutely nothing with my Vehicle, other than to give me a quote for repairs that were not necessary. I am a single mother, exclusively financially responsible for my child. I am not pretending to be unique in that category...Nonetheless, I felt as though they could not care less about my situation, my lack of transportation and tried to burn me on repairs that weren't essential/necessary.., Here is a free tip for Kia in everett... Follow the golden rule. I teach my son that on a daily basis, who is 17 years old. Perhaps it might behoove you to teach your employees and customer service dept there as well. Pretend every customer is your mother... or your daughter.... Would you do that to them? Lesson learned on my end..... A costly one, but now I know what kind of people I'm dealing with at these types of dealerships. Totally disgusting. Proceed with caution... go elsewhere, unless you wanna throw hundreds to thousands of dollars out in the street.