Always helpful and the water always taste clean and fresh. I highly recommend this place.read more

The owner is super sweet & helpful! As soon as I walked in she greeted me and helped me fill my…read moregallons of water. She also rinsed and cleaned out my water gallons before filling them up with water. The place is really clean!

I sat on hold for an hour two days to get in touch with these people and they weren't helpful at…read moreall. It's too bad that we don't have other options because I would change right now.

You all ought to be ashamed of yourself! Listen, last year it was at $170. Now, we are close to…read more$500? You guys really do not care about the people!

Chris contacted me right away , scheduled a time to see my job and give estimate, showed up on…read moretime. Planed and estimated job. Asked for a deposit ( scheduled job without deposit) Came out and did job. Was there as close to time as he said he would be traffic delays. Did the job really happy with the outcome he went above what I expected and asked if I thought he should do more. We recommend him to everyone I know.

Chris came out and gave us a quote of 19,000 to flatten some property to place a garage. He started…read moreand it seemed to go ok with his crew. There were issues with a piece of equipment he rented-not his fault, that prolonged the project by many weeks. At the end, he gave us a new quote of 30,000. He stated this was for hours worked and many more days than originally needed. Unfortunately we didn't pay attention to days he was there, hours nor crew. There were days he didn't come, his crew would be there for an hour or so and we didn't keep track. Not once did he mention how much more it would be. He made a statement that he'd have to rent the equipment longer and that would increase the price, but that was all. We used our entire savings, and had to pull out 10,000 from our 401K to pay him. We now have a dirt lot we can't do anything with due to no funds. The work itself isn't bad. The job was well done. But I'd keep track of exact hours, crews and make everything written down in the contract. This destroyed us financially.

What a professional team. They took care of everything from permits to recycling. We will have them…read moreback to remove our old driveway.

Cody and his team were efficient despite all the heavy rain. They did a great job and are very down…read moreto earth people. They kept us updated at every step of the way and let us know if there were any concerns. Thanks again Cody, Justin, and Bobby! I would definitely recommend for any demolition job you need!

A well organized utility agency, with the focus point of....keeping the Inland Empire flowing! When…read morethere's a problem, their all over it.

Stephen, the plumber that helped me out, was very transparent from the beginning and walked me…read morethrough all of the issues that was going on with my plumbing. He discovered a slab leak and listed several options. He is probably one of the most "real one's" there are out there. He does not just come to do a job, but genuinely cares about each of his customers. He tries to establish a relationship with his customers by making it feel like he is taking care of a family member. He tries to get to know you and is willing to hold a conversation with you and hear you out. Plumbing issues can be very expensive and Stephen is sensitive to that. It is never a great time to get plumbing work done, but Stephen is there to talk with you, hear you out, and just be someone who genuinely cares about the customer. I will be using Jim and Son's for any plumbing needs in the future and I highly recommend them to anyone. I wish I remembered the name of the other plumber that helped him out during the job, but he was awesome as well. Again, he understood the importance of customer service and making sure that customers are left with a great experience in addition to getting the work done. 6/5 stars if I could.

My issue was a clogged kitchen drain with grease that backflowed into one of my bathrooms. From…read morebeginning to end Jim's & Son's took care of me. Angie took my call and quickly found a same day appointment. She was very courteous, understanding, and was patient when listening to my concerns and questions. She had James dispatched later that same afternoon and was punctual. Let me tell you, they know what they are doing and are properly equipped!! Very courteous to boot! James respected my home and mother who greeted him when he arrived. He proceeded to identify the issue and had my drain hydro jetted. He informed me through the whole process and really made me feel comfortable with the work he was performing. He is one of the Son's and I would call him over again in a heartbeat. I greatly recommend Jim & Sons for all your plumbing needs. Thank you Angie and James!

I needed an area of my backyard leveled for a swimming pool. Vic responded with a fair quote, and…read morewe scheduled a time. Vic and his partner arrived and went right to work. He explained what they were going to do and a few hours later, they were all done. They were friendly and cleaned up things I said not to worry about. Will definitely call them again for my neck project. Thanks, guys!

From the owner: Hi do you need anything done, we can help you, from installing security camera systems, electrical…read moreconduits, or water lines, sewer pipes, ripping out concrete or asphalt, and replacing it, digging a pool or backfilling one, concrete repairs, or walkways, we do that too, how about getting rid of that hump or low spots on your lawn, installing sprinklers, and sod, or removing, and re landscaping, building a gazebo, a tool shed, a man/she shed, we do just about everything, please don’t hesitate to call us and we will bend over backwards to make sure you are happy and satisfied! A little about us, as a UNION company we are fairly young, established in 2023, however as an owner operator I personally have over 23 years in the Construction and General Engineering field, you can say I was born into it and for it, Ace Equipment Rentals and Services dba Ace Engineering, a minority-owned (DGS Reg #2034934) excavating contractor, tackles a wide range of projects. Our specialties include excavation, grading, utility and underground work, as well as concrete and asphalt removal and refinishing. We also offer general engineering services and a wide range of services. please reach out to us if we can be of service to you. We are a UNION Company singnatory with local 12, registered with the DIR #PW-LR-1001160839 California Contractors License# 1109030 "A" General Engineering

Yikes. After years of speaking with customer rep Linda, she still has a bad attitude. Always rude,…read morecurt, and unhelpful. Really defense stance from the beginning in any conversation had with her. I get customer service isn't the most fun job but Jesus. Happy I won't have to deal with her or that company anymore. We called to confirm acct is closed and a really nice and helpful rep named Sarah was able to assist. Thank you Sarah for being better than Linda.

I am very disappointed with the customer service. I called twice for different reasons:…read more 1. I was frustrated that I didn't see any past history of my payments with their new online payment system via InvoiceCloud about a month ago. The girl couldn't stand my frustration and she hung up on me. The RUDEST one I've encountered. Lesson learned to never check e-statement. You would want to have paper statement. 2. I called another time to see if they could check/fix my water pressure being too high. They say they can check but they can't fix the water pressure valve. And today I saw on their website that they have this no-cost program for residences with above 80psi. I am not happy at all. I already paid $800+ for a new PRV. Customer service for CVWD need to learn what programs our district CVWD is offering. I normally check their websites. I'm not sure why at that time I didn't, and decided to "trust" their customer service's knowledge instead. My mistake again. 3. And... of course their rates just keeps on climbing higher and higher without residence's consent. My monthly bill (with 2 months combined) is higher than my bi-monthly bill. Hmm... I wonder what they're trying to mislead... But that's something everyone already knew... Sometimes I feel that we need more choices instead of a monopoly controlling our utilities.