these Dr are amazing. very attentive and professional…read more referred to CRC and made the appointment in three months I'm going back for an eye exam and new glasses

Had a little bit of a wait time today (~45 minutes), but the staff was very courteous and…read moreprofessional! Second time seeing (no pun) Dr. Janae L. Vance & I couldn't have had a better experience. Very personal, detailed and efficient, she will get you in and out and with a proper prescription & advice. I will definitely come back for my next yearly. Thanks!

Dr. Carole Casteen, MD. , specializes in wet and dry AMD that normally is an ailment that shows…read moreitself later in life. Dr. Casteen always shows a deep personal interest in you with respect to the health of your eye. She has great passion in treating her patients. She stops and listens when you talk in explaining your symptoms and what concerns you. I highly recommend Dr. Carol Casteen If you are a member of Kaiser Permanente in Bakersfield. She treated me before in her private practice and now through Kaiser. !

Yes, Dr. Carole A. Casteen, M.D. is just one Superb Opthalmolojist. A very understanding, very…read morekind, friendly and caring Doctor and I can go on like this. She is knowledgeable and perfectly knows what exactly she does. My wife feels absolutely the same. Maria who works here is a wonderful, very helpful person absolutely. She manages pretty well. Great. My wife knows her too. All the very best to Doctor, Dr. Carole A. Casteen, M.D., and Maria. The Office is:, Calloway Eye Care and Optical on Calloway Drive, Bakersfield, California, USA. With Warm Regards, Sushila Vasan and Villivalam Vasan.

I am generally very forgiving about waiting to be seen but must admit that today's visit was not as…read moreexpected. my wife had to wait two hours to be seen for an appointment she was on time for. The total time spent here: 3 hours. For a follow up exam. This is not the way to run a modern business of medicine. We've done PET scans in less than an hour.

The customer service is horrible. Every time I go they look at you like you're an inconvenience to…read morethem. Most of the staff is not friendly and they never tell you how long you're gonna have to wait.

Be cautious when considering this eye center. I paid a large deposit for a LASIK consultation and…read morewas told in writing that it would be refunded if I was not a candidate. After my evaluation, I was informed that I was not a LASIK candidate but qualified for a different, more invasive surgery that I did not want. Despite their written refund policy, they refused to refund my deposit. The staff was very friendly during the consultation process, but communication changed once I declined the alternative procedure and requested my refund. I left several messages and was promised a callback, but never received one.

Just a quick stop in , spoke to Brianna at the front desk to get my prescription she was very nice…read moreand courteous as well as offering me a cold water instead of the room temperature ones that were sitting out i. The waiting room, another great experience with Empire Eye and Laser Center.

Most of the staff and the Dr are very good at their jobs, but they pack the patients in, and only…read morehave 6 chairs in the waiting room. Everyone else is standing outside in the lobby.

Dr. Varma is the best and worth waiting for. I went to Dr. Walia prior to Dr. Varma and lost 25%…read moreof the vision in my right eye due to malpractice by Dr. W. I have glaucoma and Dr. Walia put me on an over the counter drug instead of working with my insurance to get the necessary prescription. My eye pressure was at 18-19 when I first saw Dr. Varma and now it is 8-9. I credit this doctor with saving what vision I do have left. He and his staff are always pleasant and knowledgable. Thank goodness I found him when I did or I could have lost more of my vision. Yes, sometimes you have to wait awhile, but isn't your vision worth the time? Thank you Dr. Varma for your service and expertise!

If I could give him & this office negative stars, I would here it is years later and still I do not…read moredrive. My vision is beyond frustrating. All I could say is there are so many other competent better doctors out there in my opinion do not waste your time on this person.. These are my senior years. I am supposed to be enjoying them having fun traveling and instead no I cannot drive. I cannot see good just Horrible now in my opinion this man should not have a license to do anything having to do with Vision or Surgery..

Had an appointment last week 6/17/2026, I stated I was 31 weeks pregnant, they proceed to tell me…read moreto come back today (06/24/2026) so I did just that. I was told I have two oil cysts on my eye and had to be removed, to which I agreed. I got to the institute at around 8:40, my appointment was at 9:15. I decided to walk out at 11:40 because the ophthalmologist, Dr. Steven M. Yaplee told me he preferred not to proceed with the procedure due to me being pregnant, and lidocaine being part of the procedure we decided to just wait a few more weeks. I was very disappointed and extremely dissatisfied with today's events. Being 32 weeks pregnant, that last thing I need is to be stressed out and feeling extremely annoyed. I am not sure if this was the staffs fault or the doctors, but I sat there and just completely wasted my time. I will not be going back, and I would NOT recommend such an unorganized setting and staff. The staff and ophthalmologist were and had been completely aware of my pregnancy and still decided to proceed to have me come back, booked 10+ people and myself at around the same time.

I get tested/looked at between 3 & 4 times a year by my retina specialist!…read more Dr. Khaled Tawansy MD, he is a very awesome doctor and works out of the Los Angeles and Bakersfield, California areas! I trust him completely with my eyesight!!!!! Please, if you are ever in need of a retina specialist, make an appointment with him! The only number I have is for his Bakersfield California office... sorry! Dr. Khaled Tawansy 5000 Physicians #100 Bakersfield, CA 93301 661-846-4985

Great doctor! Professional and very helpful. Staff is very nice too…read more ***The downfall is the wait time. EXTREMELY long waits. Upto 21/2 hours for scheduled appts. ***Patient waiting area in the summer is so excessively hot, you feel nauseated. If you ask the staff about it, they tell you the blog manager has control of it. I mean...VERY hot!!!!

I have had an appointment with this place for months. And at this point, I am convinced that they…read moreare trying to do is screw with my sleep. They always give me a crackhead early appointment and then they call me to come in even earlier than that and then the morning of right when I'm ready to leave, they call me and cancel. This is the fourth time that they've done it now. What is going on? They always tell me that the "system is down." How could it be down every time I'm supposed to come in? OR How could it be down for months? It's literally been MONTHS!!!

This is hands down the best med spa in Bakersfield! I have tried almost every place in town, but I…read morehave never seen results like this.I went in for spider vein removal, and they completely disappeared after just one painless session. My teenage daughter also went in to treat her acne. They recommended the Skinwave hydrafacial, and she couldn't be happier. Her acne healed and has not come back since January 2026! She also bought a few of their recommended professional products, which she uses daily to keep her skin clear.The owner is incredibly caring, and they have the best staff you could ever lucky enough to get. The facility itself is beautiful, spotless, and equipped with the absolute best and latest machines. Look no further--this place is unmatched!

Thank you to Noor Aesthetics for such a wonderful experience! As a first-time client, I wasn't sure…read morewhat to expect, but Viviana made me feel so comfortable during check-in, and Nurse Sam did an amazing job with my procedure. The office is beautiful and spotless, and the entire staff is so friendly and welcoming. I definitely recommend them and will absolutely be back!