Hi Damien,
This is Chang from Chino Hills. We hired you and your Dad to fix our garage ceiling leaking issue this May along with other tasks. As you can see from the pictures and videos (thru Text), it is leaking so badly after yesterday's rain and it has only been 5 months. Your invoice stated it has a 5-year warranty. Please let us know when you can stop by to check ASAP. We also called and texted you since last night and earlier today. Thank you
Chang
Note: please be professional and get back to us ASAP. We noticed that there are quite a few victims and you are acting like a scammer.
T. F. wrote 1, & 3 month ago on Google Review:
Although Damien responded quickly and was eager to start on the project - upon getting paid has not returned any of my calls. He left a lot of debris on the roof after cleaning and gutters. He recommended to install netting around our panels to protect from bird nesting - however the nets have not been secured properly and are falling off. Very unprofessional and I would avoid him due to his non responsiveness to take ownership of his work. I plan to actually follow up with BBB due to his poor craftmanship and issues he has created.
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We hired Damien to clean our gutters and also our solar panels. He responded immediately and scheduled to come in for cleaning the gutters, solar panels as well as install netting around panels and clean under them since there were birds nesting. Before the job Damien was responsive, and professional. However upon finishing the job and getting paid we had issues getting the pictures of the work he did and upon inspection we realized that he had done a very poor job. Netting falling off and part of the gutters not cleaned and debris left on our roof. When we asked him for a follow up he did not respond and he has been unresponsive since. Based on poor craftsmanship, lack of follow up, and professionalism I would not recommend.
Pr. wrote 1 month ago on Google Review:
I hired Damien from West Coast Gutters to repair four gutter leaks. He assured me the issue was fixed, but when I tested it with water two days later, all four spots were still leaking. When I texted him for help, he completely ignored my messages and never came back to finish the job.
On top of that, Damien offered to fix a cracked roof tile for extra money. I paid, but later found the tile still broken -- exactly as other customers have mentioned in their reviews. This shows a clear pattern of taking money without doing the work properly.
Once Damien gets paid, he does not care about the quality of his work or his customers. This is dishonest, unprofessional, and feels fraudulent. I strongly recommend avoiding West Coast Gutters at all costs.
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JC. wrote 3 month ago
I am updating this review as Damian has been unreachable since the initial day he came to fix the gutters, over a month ago.
He needed time for the gutters to dry and was supposed to come back to test them and check for leaks. However, he has not returned and has not answered any texts or phone calls. Also tried the number 909-313-7249 listed on Yelp and it was disconnected. He was paid in full, however the job remains incomplete.
Damian - if you see this please call or message me on Yelp and I can provide my number. read more