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    West Coast Home Improvement

    4.7 (12 reviews)
    Open 8:00 am - 6:00 pm

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    Services - West Coast Home Improvement

    Balcony addition

    Bathroom remodeling

    Bedroom remodeling

    11 More Services

    Building additions

    Construction design services

    Deck construction

    Deck design

    Deck repair

    Deck replacement

    Garage remodeling

    Patio cover installation

    Patio cover repair

    Remodeling

    Structural repair

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    This is 35 years of experience outcome. You don't even spray lubricant on the board so wood piece can come off
    Dawn B.

    My response to Scott Stephens "You are what you do and not what you say" Make your action reflect your words. Do not use your charm to manipulate people. 35 years of experience is meaningless when your action doesn't reflect what you say. You either lost your passion or you been doing it wrong for 35 years or became selfish. My personal experience. He is such a sweet talker, charmer, and will say anything to make you believe him. He was so nice at first before the contract, on time, listening and told me everything I would want to hear. So, I believe him and trust him. He asked for 50% deposit and I gave to him the money he asked for on 12/31/2016 to secure good faith relationship. I never thought he could turn out to be a man who can possibly misrepresent himself. He talked like a real charmer. I believe his words. It was a biggest mistake. I am way too trusting person. Problem started after the contract. His action did not align with his words. He bought a house, his son quit. My house project was least priority to him. After receiving the money, we became the last priority. My personal experience is that verbal and written agreement is not something he honors. I would be very cautions. I would not recommend giving him 50% down payment. That was a big mistake. He is a sweet talker at first but everything changes after he gets the money. He even spray painted the gray conduit to black color so the City Inspector may not notice the gas conduit. This is my experience and this is how he treated me. Feeling so disappointed and my project is from 12/31/2016 to July 2017 is 4 out of 5 holes with cement only. He told us his son quit. Big mistake to give him 50% down and for trusting him to do a big job. You left me me a ugly cement squares in my cement patio and you are not a very nice man.

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    1 month ago

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    11 months ago

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    3 years ago

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    2 years ago

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    9 years ago

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    Scott S.

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    4 years ago

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    Scott S.

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    7 years ago

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    7 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    Review Highlights - West Coast Home Improvement

    Scott came out evaluated our situation and gave us the option of an overhaul instead of a replacement.

    Mentioned in 9 reviews

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    John Erwin Remodeling

    John Erwin Remodeling

    2.5
    (12 reviews)

    The team at JER just completed a very budget conscious master bath and shower remodel and CAME IN…read moreUNDER BUDGET! Greg, Colin and Troy were professional, respectful and did a beautiful job of updating and enlarging a very small shower that was becoming a safety concern as we get older. Troy is a true craftsman. His attention to detail and his experience resulted in a stunning new bathroom. They were all very considerate of my limited budget and allowed me the opportunity to provide certain materials and sweat equity that saved $$. I will certainly use them again if a need arises and I highly recommend the JER team to anyone looking for a quality contractor.

    I hired John Erwin Remodeling for a master bathroom remodel that ended up costing significantly…read moremore than their original allowed amount. Eventually I was sent a final reconciliation statement for approximately $8500.00 for the amounts that went over the original allowed amounts that they set. When I tried to dispute, a lien was threatened if I did not pay. I asked for written documentation to support how they set the allowed amounts but it was explained that in a lot of cases "best guesses" were used. Tile ($1,156.57 over) and shower/faucet fixtures ($887.59 over) were significantly over the allowed amounts they set even though I did not change my selections after the initial allowances were set. Also, it would be an extra $292 change order to have drawer pulls and knobs installed on the vanity because it was not "written" into the contract. Most shocking was sheet rocking/drywall-allowance was $1750 but ended up being $4357.18! It started and finished on the dates I was given per their schedule and at no time was I notified of any unforeseen issues that caused it to take longer than expected while it was completed. Permit allowance was set at $750 but it ended up being $1,372.20. In many cases, I was never notified that costs exceeded initial allowed amounts until the final reconciliation statement. I met with John to discuss my concerns about the tile work since bumps could be felt in the floor and tiles on the new pony wall (which was built by John Erwin Remodeling) were not flush. He explained that it's an illusion, he was not willing to inspect with his hands, and noted that due to the age of my house (over 50 years old) that that could pose some problems. For the record, the area of the house where I expressed my concern (approx 34 years old) was a new single story bed/bathroom addition in the early 1990's (I have a copy of the permit to prove it). He was quick to explain that the work meets industry standards and left it at that. If considering using John Erwin Remodeling, request a copy of the contract ahead of time and have your own legal expert review and request language be changed (especially relating to "Allowances" and letting them rely on language that allowances could go up or down) or added that releases you from any liability for costs that go over their allowed amounts and "best guesses". (I'm pretty sure the additional legal cost for contract assistance is pretty minimal in the scope of a home improvement project). This could help prevent "surprise" billing issues and give a more accurate cost from the start. I would also request written documentation used to set all initial allowance amounts from all vendors/suppliers (as well as how long the prices are good for) prior to agreeing to any project. If documentation can't be provided, contact the vendors/suppliers directly to confirm allowed amounts. While John Erwin Remodeling was professional early on as anyone would be to get business (did not ask for a large amount of money up front, charts to show the timeline, etc.), in the end my experience was much more in line with the other lower rated reviews-the final cost was much greater than the initial allowance amount they set and when questioning the work, blame was placed on the age of the house (the area in question is about 34 years old and not over 50 years old as John noted). Using John Erwin Remodeling was the worst business transaction I have ever been involved with and I would not use them for future projects.

    West Coast Home Improvement - contractors - Updated June 2026

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