I found Quality Cars to be an excellent company to do business with…read more Over the years I have purchased many used vehicles and I found Quality Cars to be professional, pleasant and responsive. Their after the sale service was equally outstanding. Yes, I would definitely do business with them again.

Stay away! This dealership does not honor their advertised 2 week warranty or fulfill promises…read more Was promised by owner Lon to fix transmission that his son Mike lied about but Mike refuses to fix. Power steering went out while driving with my newborn and they sent it to an unlicensed mechanic and refused to give me any contact info or name.... I ended up having to pay to fix everything their mechanic didn't! All of these occurred well within their two week period and after 4 months the car is COMPLETELY un driveable. Mike has called me out of the blue and harassed, intimidated and made threatening statements about a post on Facebook in a mothers group accusing me of slandering them, it was an anonymous post about another dealership. He has refused to apologize for this and completely stopped contacting me or returning repeated calls to him wondering when they will fix my car! This salesman Mike is very rude to younger people, takes complete advantage and ignores his mistakes. I sent a bank representative down there to talk to him and he ignored them for an entire week, until she had to call again and he still refused to fix it. Mike is beyond rude to service members and veterans, who tried to speak to him on my behalf since he had treated me in such a disgusting way. Swearing at them, slamming doors and threatening to call the police because things didn't go his way. I ended up showing him the videos of all the promises they made to fix it. This made him explode with anger as he thought I had nothing on him. During this he made a statement saying "...we don't inspect all of our cars, just the ones that need it" asking why their multi point inspection for every car they advertise on, somehow didn't show the severe transmission issue, and mistook it for bad brakes, along with severe damage to power steering. He has lied so many times and accused everyone else involved other than him to be the liars, even his own business partners, and other reputable licensed mechanics, to try to get out of this. He is the most unprofessional salesman I have ever met. Honestly would have been fired a long time ago if his Dad didn't own the place!

Amazing!!! Really Appreciate Rich going the extra mile for me!!!!!!! To get me into the 2005…read moreCadillac...the whole team were cheerful and great at assisting me...Thank you, I would recommend Valley Boys Auto..best service, Ever!!!

If I could give more than 5 stars, I would without a doubt…read more Mallory is a absolute gem, the owner Brody is one of the nicest men Ive ever met as well as the finance guy Rich. All already amazing experience here. I went to several other dealerships before someone recommended Valley Boys Auto, I didnt have much hope after getting the run around from 3 other local dealerships I was mentally exhausted and felt defeated. Upon doing business with Valley Boys Auto I was treated like more than just a credit score, more than just a paycheck or a number, Valley Boys treats you like family! I will be back once I pay off this truck, I will not go anywhere else. Theres a reason Valley Boys Auto was named BEST OF SOUTHERN OREGON for years in a row, I'm sure they are going to win it again this year too. I am incredibly happy with my new to me truck and can't say enough good things about this dealership, owners and sales people. If you are looking for HONESTY and a good reliable vehicle, VALLEY BOYS AUTO is your place to go.

***EDIT*** The owner…read moreof the establishment got ahold of me with a sincere apology regarding the situation. He offered his services if I were to decide on picking out a vehicle in his establishment or outside of it. I did end up finding a used vehicle via private party though having the owner reach out to me personally regarding the situation and how humbly he handled it- I give kiddos to him as there aren't many used dealerships anymore with this kind of customer service.

They have a $4K 'market adjustment' on all their cars. This is not the case for other local Subaru…read moredealers including Eugene, Bend, or Klamath Falls. Those dealers offer at least a modest discount. Second problem was the sales staff.. told one individual we were just looking, don't need help, no thanks three (3!) times in a short visit. He tried to tell me that we were obligated by visiting their business and viewing their wares to have a discussion with them. Really? Won't go back. Not even for service. Don't trust them. Fortunately the nearby dealer in Klamath Falls is professional, well stocked, priced reasonable, and staffed by trained sales staff so we purchased our vehicle from them.

Currently traveling on a road trip from Southern California to north cascades np in my 2021 VW…read moreTiguan. While traveling through Klamath OR I started to hear my breaks grind - metal on metal sound - not good. After calling a few places in Klamath with no luck I found the closest dealership to me. Called them on the phone and Zac K (service manager I think) assisted me. I told Zac my problem and he went right to work. Found all the parts my Tiguan might need and held them for me until I arrived from Klamath. One I arrived Zac greeted me and his team got to work. With 90 minutes my breaks were fixed and I was back on the road again. Thank you Zac and the service/maintenance team here at Medford VW!!!

Service Manager Zech Krzyzanski, Service Advisor Caitie Johnson and the whole service team have…read morekept our 2014 Jetta running like new. Cannot say enough about the level of quality, care and concern they have shown both us and our car. Not our typical auto dealer experience. These guys are exceptional. M&M Olson

I could not get my 2003 Acura 3.2 TLS car smogged in California. I took to Michael Nixon at Ashland…read moreMotors. He gave me a very fair price for the auto. It was my wifes car for 21 years. In immaculate condition, low mileage, garaged and given tender loving care. It will be a great buy for whomever gets this beauty. As for Michael he is a no nonsense businessman that treats people fair and with respect. I would trust his word and commitment to the used auto industry. Take that to the bank you won't go wrong. Ted S . Sacramento, California

Needed a reliable car for my son graduating college. I was shown the right car at a fair price…read more Ashland motors agreed to some maintenance which cost more than we anticipated, but took care of everything without any hesitation. I'll be back for my next purchase.

Excellent service, communication, and fix. Larry, James, and everyone there was kind, professional,…read moreethical, and genuinely caring. They responded immediately to my need, fixed it quickly and for a reasonable and competitive price, and got me back on the road. Behind the scenes, they went above and beyond: finding the parts needed at the best price even though that meant going to multiple vendors, test driving and reassessing my truck, and developing a plan to make sure I got the best possible support and service. But all so quickly and cleanly that none of that was any stress to me at all. They are local and long standing, and they do business with ethics and integrity. They are worthy of trust. I'm so glad to know that they are here, and that any future need I have will be handled as well as I could possibly hope. Thank you guys, you are a great value to the community.

Same disorganized mess I walked away form years ago…read more Mechanic told me the truth about it was going to take atleast amonth before they got to my car. Will never ever go back

Cesar is an excellent salesperson; I highly recommend him. Please consider reaching out to him if…read moreyou are in need of a vehicle. He is very friendly and knowledgeable!

RJ our salesman, Gabriel, and Mr Johnson in the service department were kind and patient. We…read moreappreciate the time and understanding they provided. We enjoy our vehicle and anticipate many years of creating fond memories.

Was ready to hand over cash to purchase a car on the lot. We agreed on a lower price, not a man of…read morehis word! Then, the car wasn't on the lot as I had an appointment to test drive it, excuses were made that one of the workers was using it! She could have used another lot car knowing I had an appointment to drive it. She loves it to much, sounds like they won't let it go! Then remove it from being available on your website. I left feeling like I was lied to over and over! Not getting my business anymore! They come across as being very friendly, just not knowing how to be honest and i don't like being lied to!

This place is a total RIP OFF. I brought my 2017 Electric Drive Smart Car fourtwo because it said…read moreit needed annual maintenance. After 2 hours and several calls asking how much they were going to charge with no response, I went to pay and the total charge was $378.74. The only thing they replaced was the "dessicant air drier" which they charged $150 for. They charged $179.50 for the maintenance. I found a YouTube video: How to change desiccant cartridge in a Smart Fortwo Electric Drive (451) https://www.youtube.com/watch?v=unAZEQQ8HWU&t=116s where they said the part was $54.03. WARNING: DO NOT GO HERE!!! They are non-communicative and a rip off. My bad for not calling around and looking at reviews on Nextdoor. Be forewarned. I should have checked Yelp :(