Amazing!!! Really Appreciate Rich going the extra mile for me!!!!!!! To get me into the 2005…read moreCadillac...the whole team were cheerful and great at assisting me...Thank you, I would recommend Valley Boys Auto..best service, Ever!!!

If I could give more than 5 stars, I would without a doubt…read more Mallory is a absolute gem, the owner Brody is one of the nicest men Ive ever met as well as the finance guy Rich. All already amazing experience here. I went to several other dealerships before someone recommended Valley Boys Auto, I didnt have much hope after getting the run around from 3 other local dealerships I was mentally exhausted and felt defeated. Upon doing business with Valley Boys Auto I was treated like more than just a credit score, more than just a paycheck or a number, Valley Boys treats you like family! I will be back once I pay off this truck, I will not go anywhere else. Theres a reason Valley Boys Auto was named BEST OF SOUTHERN OREGON for years in a row, I'm sure they are going to win it again this year too. I am incredibly happy with my new to me truck and can't say enough good things about this dealership, owners and sales people. If you are looking for HONESTY and a good reliable vehicle, VALLEY BOYS AUTO is your place to go.

Emily Sharpe was our sales consultant. From introduction to point of sale, she was perfection…read more Emily was truly exceptional in EVERY way. She was very kind, attentive, understanding, time efficient, and informative. Most significantly, Emily kept us up to date on status of our vehicle, without being intrusive. My husband and I both got the impression from the dealership that she is under valued as an employee, which is why I am giving 4 out of 5 stars. I value a company that respects their employees and creates a cohesive work environment. Made our appointment to purchase the vehicle after waiting since August for the vehicle to arrive (delay with the global microchip issue). Everything was ready to go when we arrived, just needed to have the trade-in vehicle inspected, work out the financing, and sign the forms. We completed some of the paperwork online from a link that was texted to us. It took about 2 hours total. I do want to note, the financial advisor was very kind and engaging with my husband and I. I felt like he and my husband could have been friends. We were also given some fun swag, including stainless steel water bottles, hats, and notepads for each of us.

We gave the sales staff an impossible task, and they worked and worked until they accomplished the…read moreimpossible. We very much appreciate the manager and our sales person, Erica.

Currently traveling on a road trip from Southern California to north cascades np in my 2021 VW…read moreTiguan. While traveling through Klamath OR I started to hear my breaks grind - metal on metal sound - not good. After calling a few places in Klamath with no luck I found the closest dealership to me. Called them on the phone and Zac K (service manager I think) assisted me. I told Zac my problem and he went right to work. Found all the parts my Tiguan might need and held them for me until I arrived from Klamath. One I arrived Zac greeted me and his team got to work. With 90 minutes my breaks were fixed and I was back on the road again. Thank you Zac and the service/maintenance team here at Medford VW!!!

Service Manager Zech Krzyzanski, Service Advisor Caitie Johnson and the whole service team have…read morekept our 2014 Jetta running like new. Cannot say enough about the level of quality, care and concern they have shown both us and our car. Not our typical auto dealer experience. These guys are exceptional. M&M Olson

My husband bought a Jeep from Neal Cady. yesterday and he had such a great experience. He is great…read moreto deal with and works to get you the best deal you can get. He is very knowledgeable in his vehicles and helps you to understand everything that you need to understand about purchasing a new vehicle. I have been thinking about trading in my Truck I wanted to go see Neil today and see what we could do. He helped us out today and we are so grateful for not only his knowledge. But he is so fun to work with. I am very satisfied with our purchase not only yesterday but also today. If you are thinking about trading in your vehicle or just wanting to purchase a vehicle. Don't wait!! Go see Neil. He is the absolute best!! Hands down. I will recommend Neil to everyone. Best experience I have had purchasing a vehicle ever.

Trust the negative reviews. I have had horrible service here with every 5,000 mile service…read moreappointment since purchasing my '24 Toyota from this dealership. The sales process also left me with a sour taste as they tried to pressure me to make a decision before walking off the lot. Each time I am startled to discover I can, indeed, be more disappointed in the service department's attitude and execution. So sad I have to deal with this place. I may just start using Les Schwab and eat the cost. Warrantied service or not, sometimes it's just not worth it to deal with this location. THUMBS DOWN

i pulled up to just look at a car learn a little knowledge about the car and the older gentalman…read morethier was very rude he had a lot of attitude from the get go. He didnt even greet him self with his name very un professional. He wont be getting my future buisness and i wouldnt recomend to buy a car from him.

I called today to ask about a small truck I saw on their lot last night with a price on it. The…read moresalesperson who answered the phone said quickly that they didn't have any small trucks and goodbye. I said "Oh, I thought I saw one just last night." He said that's not for sale and then rushed to say goodbye and hang up. I wonder if the owner knows about this salesperson or if that was the owner? So strange.

Cesar is an excellent salesperson; I highly recommend him. Please consider reaching out to him if…read moreyou are in need of a vehicle. He is very friendly and knowledgeable!

RJ our salesman, Gabriel, and Mr Johnson in the service department were kind and patient. We…read moreappreciate the time and understanding they provided. We enjoy our vehicle and anticipate many years of creating fond memories.

Tristin and staff did a great job assisting me in buying a hybrid on a limited budget. I highly…read morerecommend. I love the car and would go back again if I ever needed another one. I am lucky to have found them as I am new to the area And did not want to do a lot of competitive shopping. Give them a shot!

Bought two Hyundai vehicles from this dealership mainly because of the warranty. My wife's check…read moreengine light comes on has code ready at auto zone misfiring cylinder. Call dealership to make appointment not able to look at car for over a month tell my wife not to drive it so now I have a useless car in the garage. What good is a warranty if you can't get the vehicle fixed in a reasonable amount of time over a month just to look at car is not reasonable your staffing issues are not my problem getting my car fixed is. Unfortunately you are the only show around unless we drive 2 plus hours to eugene but I think you own that one too.