The day we were dreading came suddenly and we had to put down our almost 18-Year-Old Yorkie,…read more"Lucy." We chose to bring her right from the Vet to Truckee Meadows Pet Aftercare. My husband called to make arrangements and Jeremy met us right away. We were obviously distraught, but Jeremy showed compassion towards our current state, while explaining the process. During the week, we also communicated with him and he was really quick to respond. We recieved Lucy's ashes on the date promised and really got the feeling that she was treated with care and respect, returning her blanket and receiving her in a Muslin Pouch, as we still did not have an Urn. My daughter also purchased a ceramic Paw and Name Impression, which came out beautiful. We were really dreading this whole process, but fortunately it's over and our sweet girl is back home.

Our beloved dog of 16 years died and they were incredible in the aftercare. We got an appointment…read moreimmediately and were incredibly sensitive to our loss. Super reasonable price for the quality of care they provide. I highly recommend this for any type of cremation need.

This is a review that I hoped I would never have to make our dear kitty boy Sammy Baxter was…read morenearing the end of his precious little life. I called several times to ask about their procedure and how the whole process worked every time I called every person I spoke to was kind and gave me time to cry on the phone. I never felt rushed they explained and answered all my questions there was one question that I asked that the lady that answered was not sure how to answer me. She wanted to give me a soft answer, but I point blank asked her or these two things OK to do. She kind of chuckled and said oh my gosh, thank you I didn't know how to tell you those things. The day finally arrived that we had to make the final decision to send Sammy to the next realm, Dr. Green was the one who was assigned to us. The day that Sammey left. She called to go over the procedures again with us when she arrived at our house. I asked her if she could, please do it outside under his favorite tree. She was more than happy to go out there with us. Sammy was already in a state of peace the whole process without going into detail was gentle and kind. She also gave us time as much as we needed at the end to say our goodbyes. She lovingly wrapped him up in a blanket and put him in a basket. She even gave us a poem about saying goodbye to your cat. My husband carried him out to her car. We were told it would take 3 to 5 days to get it back, but we actually got him back way sooner. I arrived at their location and they brought Sammy out in a beautiful box. If you have to go through this process Heart's Companion was great. We also opted to get his paw print done that takes about seven days or so to get back. It's a beautiful memorial for your pet as traumatic as this all can be. They made it as gentle and beautiful as possible.

We once again needed the very helpful people at Heart's Companion to help us with our beautiful…read moreJasmine kitty. She had lymphoma and was in so much discomfort, we needed to end her suffering. Dr. Green was so kind, and explained each step to us. They went above and beyond to return her ashes to us in an expedited manner. This is the third time we have used them, and each time their high standards of care and concern have been amazing. If you need a caring way to help a beloved pet pass over the Rainbow Bridge, Heart's Companion can help you through the entire process.

This review cannot sufficiently express our gratitude and regard for Heavens Gate. Our beloved…read moredog, a Great Dane of 11 years, passed on Sunday, 9/6/2026 in front of my wife and me. We think he had a heart attack. What made it so much worse was that my wife had suffered a stroke, several weeks earlier. Our dog lived by my wife's side for 11 years, and he died by her side. I cannot fathom her sense of grief. I called Heavens Gate and spoke with Ryan. He was understanding passionate and compassionate. The scene was complicated by our grandchildren visiting. Luckily they were not aware of what happened. Ryan arranged for Travis to come to our house. Travis is a big man with a bigger heart. The children were never aware or in view of Travis taking our beloved Bo. Travis is so very special. When he was about to leave he came over to both of us and expressed his condolences and hugged us. He is so big, he hugged us both at once. After he left the absence of Bo permeated the day, and continues. It was a bad day. Heavens Gate Ryan and Travis helped us through it. Our gratitude cannot be expressed in words to describe what we feel. Heavens Gate is well named. Ryan and Travis are Heavens Gate Angels!

My Maui passed away yesterday but it was too late to do a private cremation. They kept him for me…read morelast night and first thing this morning we went to witness his cremation. We have used them many times and we are always taken care of. When your mind is blank and numb, they really accommodate and help you out. They do a great thing for our pets, and we're very lucky to be able to take our family member to them and they walk you through everything. Always so nice and kind to us over the years. They're the best.

The staff was very helpful and gentle with us as we filled out the paperwork for my little old man…read more They gave us time to say a final goodbye to him in their farewell room, and they made it look like he was just sleeping peacefully... It made it hard for me to leave him, but I'm very thankful for that last moment of goodbye. The amount of care was very much appreciated.

I am truly beyond grateful for this business and the compassion they showed us during one of the…read moremost difficult times our family has ever experienced. Our dog, Lilo Neri, was not "just a dog." She was a part of our family, and when we lost her, I knew I couldn't simply say goodbye and leave her behind. I wanted to honor her and give her the respect she deserved after being such an important part of our lives. It's honestly one of the strangest and hardest feelings to bring your dog somewhere for cremation. When you come back to pick them up, a part of you almost feels like you're going to see them alive again. It's heartbreaking. But this business treated Lilo with dignity, care, and respect, and that meant more to us than I can put into words. Knowing she was handled with compassion gave our family some comfort during an incredibly painful time. Thank you for being there for us when we needed it most. You helped us bring Lilo a little closer to our hearts and gave us a special way to honor her memory. Forever grateful. Lilo will always be part of our family.

There is no easy way to say goodbye to a beloved pet. Saying goodbye to our 16 year old cat at…read morehome was the best decision ever. Dr. Sara and Craig explained exactly what to expect and it was so peaceful for her. They are so compassionate and genuine... we wouldn't choose to do it any other way and with any other team! Thank you Craig and Dr. Sara

It actually feels insane to leave a 5 star review for the people that took my beloved dog from me,…read morebut if there was ever a way for her to go, Dr. Sara and Craig made it the most peaceful passing. Our girl was diagnosed with liver cancer and by the time we found it, it had spread through her body. I contacted them in a panic and Craig was so thoughtful and helpful. Even communicating with me on their day off and late into the evening. I'm so grateful for their kindness through one of the most difficult decisions we've ever had to make. They treated us and Bella with love and respect. The most sad part is that she was so happy to see them and get loved on not at all knowing what was happening. She was not scared at all. She was in the comfort of her home with new friends and then went to sleep, that's all she knew. My heart is broken at the loss of her, but Dr. Sara and Craig made sure she crossed the rainbow bridge in peace.

Dr. Stacy provided one of the most compassionate and peaceful experiences we could have hoped for…read moreduring such a difficult time. When it was time to say goodbye to our beloved elderly dog, Simon, she treated him with incredible kindness, dignity, and care. The entire process was calm and unhurried, allowing Simon to remain comfortable in his own home surrounded by the people who loved him most. Dr. Stacy explained everything clearly, answered our questions with patience, and made sure Simon felt no pain. He passed peacefully and gently, which was the greatest gift we could have asked for. Losing a pet is heartbreaking, but Dr. Stacy's compassion and professionalism brought us so much comfort. We will always be grateful for the care she provided to Simon and our family during his final moments. I highly recommend her services to anyone facing this difficult decision.

Dr. Stacy was incredibly kind and empathetic. She was communicative, professional and also warm and…read morepatient. It made a very difficult experience as bearable as possible.

Best daycare for my doggies. They always want to return back. Staff are so nice and helpful!read more

Our two dogs were groomed for the third time at Animal Oasis. My daughter and I were pleased until…read morethis last visit with them. Our precious fourteen year old female was called beautiful and had pics taken of passerby's. When we picked her up after her being there for three hours or more ( every visit the same amount of time ) we just wanted to get them home. With her we noticed immediately her " beautiful fan tail " was no more. Her hind leg had been shaved to the bone. The shaver got away from one of their employees and that employee was not honest enough to report it. And if it was reported to his or her employer when we picked up our precious dog the incident was ignored and she was handed over to us like nothing ever happened. Now, a few months later she still has the large bald spot on the back of her hind leg where no hair has grown.. Her tail is completely butchered it hasn't grown out to its " beautiful fan wave" for a Collie after all this time. " I cant imagine what she was put through" being there! Our two year old male dog the most loving ever had his face completely missed his beard went over his lip. I trimmed it myself. I'm grateful our male dog hadn't gone through the trauma our precious female had gone through. I personally feel that someone there ( management) should be taking responsibility by checking while dogs are being groomed by ( newbies ) or any employee in any manner. I feel my female dog was left with a newbie and was not given the attention to this employee that he or she needed with managing. My daughter and I were under the impression that the woman that met us outside( same woman that groomed twice before ) asked how we'd like their grooming taken care of would be the one attending to both our dogs we trusted her grooming since she had done both our dogs twice before and we were happy with their outcome We had made recommendations to friends about Animal Oasis.We put our trust in the woman who greeted us who seemed interested in our concerns towards their grooming. This business failed my dogs and us. We should have looked at the grooming before paying the $100.00 per dog and not given the tips. I've never had to write up a complaint I waited hoping my female dog would grow her beautiful hair back to its original shape " Not" ! The Animal Oasis deserves this complaint. If you go to Animal Oasis after my complaint ask questions like who will be attending fully to my animal and look carefully after the work has been completed to your satisfaction before tipping. Get names, your dog is part of your loving family and should be treated like so.

Amazing doggie daycare. The staff and owner here are so sweet and they really take care of all the…read morepets as if they are their own. They go out of their way to customize care. I had to extend my hours and they were willing to accommodate my asks. When I had a puppy and really wanted to board them, Dhonna created a specialized care plan so my dog would be safe and separate from the other pets. Can't say enough about this place!!! They are awesome!!!

I highly recommend Dhonna's grooming and pet sitting services. My family and I have used Dhonna at…read moreUncle Fredie's House of Pets for years. My dogs love to go there to get clipped, groomed, and cleaned up. Dhonna is a very hard-working and honest person. House sitting for a few days went very well, and my pets love her. Dhonna is a professional pet sitter and groomer. She has extensive and vast knowledge of veterinary care. I trust Dhonna with all of my heart. I give her a ten-star review. She goes above and beyond to care for our pets. I am a Toy Poodle Breeder, A dog Mom, just like Dhonna. She is compassionate and caring. Thank you, Ms. Dhonna. Sureyya Scott Reno, NV