Arrived at the business and was quickly seen at the counter, called ahead to order 500 sq ft. of sod. Sod was loaded into a renter trailer from Tractor Supply (only $20) was on the road in 15- 20 minutes. New grass in the back yard looks good and healthy after 3 weeks. read more

West Coast Turf - New sod in the backyard. Beautiful! - Landscaping Near Me - Winchester, California

Called and asked About how to find square footage on a tricky shape and they offered no help or even advice, so I did best I could, when I walked into the office I noticed a diagram how to measure unusual shaped grass pattern....(great) then I got quoted a different price per sq/ft on the grass, (not incl the delivery fee) Then when I went back to get the sod there's 4 people waiting while they're closed for lunch, never said a word to any of us that the close from 12- whenever... so we're all just waiting here, frustrated, then I called corporate and they did not care whatsoever. This will be the Last time I come here read more

I only specify west coast turf on my landscape plans, it looks much greener then marathon sod I've known this company for a very long time from working landscaping with my dads company. Leo is great guy and the front counter staff is super sweet, overall 5 stars. I look forward to many more years working with them. Feel free to visit our website https://www.certifiedlandscapedesign.com/ read more

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Only place I go for sod, don't even consider Lowes or Home Depot, you have no idea how old the sod is that sits out in the sun.

Not usually one to take the time to give a negative yelp review but it felt necessary. I was very clearly shorted on the amount of sod that I ordered. I checked my square footage multiple times and I overestimated purposely to make sure I had coverage. I called to let them know that I was shorted by roughly 300 square ft and they told me that I was wrong it was all there with the only quality assurance being a picture of stacked sod on pallets in my driveway. They refused to send someone out to do the math with me and basically washed their hands of it. On top of all of that the women I dealt with were terrible, talking to me with a condescending tone, laughing and most importantly trying to convince me that it's impossible for the amount to be off based off an eye test of a photo taken by a driver that in no way confirms the actual amount of rolls on each pallet. Seems to me they don't care about the average small customer being that they serve all the big fish in this area too. read more

At first I was hesitant to buy from here because the ladies seemed to be too busy to speak to me when I walked in to their office.. after a brief moment of silence and waiting for no one else in front of me.. they ask can we help you.. lol yes please.. after small talk decided to just keep the peace And started asking away with all the basic questions (price, availability, Types) and so on. Then I met Leo which showed me the SOD. They Are definitely quite big, Which is awesome 5'x2'. West Coaster was the one available at the time but it is definitely beautiful. It's been 1 week of install. And no complains yet.. I will post picture soon .. I would definitely come back here for future projects because the quality of SOD and to see my good pal Leo read more

This is my second time ordering sod through WCT. Delivery went well and sod was immediately installed. Grass seem to be good but the bottom layer seemed dried out and after installing the pieces from the bottom layer turned brown. Maybe I got a bad batch this time but the last time sod was great. I guess I'll give it time to see if grass develops. Wish I would of bought some seed for case like this. If grass grows then value is great if not I guess not so great. I will update in a few weeks if anything changes to sod health. read more

Virginia and Erica in the office are awesome! I own a landscaping company and I purchase all of my sod from this location. They always answer the phone and I place my order in less than minutes! More than once I came to pick up my sod and I had gotten there right at lunch time so I had to wait. No problem, I had my lunch with me and the ladies even offered to have me come inside and enjoy my lunch with them! Awesome customer service and all around great people. And Leo, who operates the fork lift and loads my trailer is phenomenal! Always see the same faces and I know everyone by name. The owners should be proud to have these awesome employees! Thank you again office ladies and Leo for allowing my jobs to run smoothly! See you again very soon! read more

They showed up when they said they would. Quickly unloaded and courteous. Turf looks great! The gentle lady who answers the phone to take the order was very helpful. read more

West Coast Turf - Delivery - Landscaping Near Me - Winchester, California

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West Coast Turf is a "Top Shelf " sod producer. My delivery of " West Coaster" fescue blend sod was delivered on time, in very fresh condition, and the best bonus was receiving the sod in "Rolls" rather than heavy flats of individual pieces of sod. Thank-you for a fantastic product and service. The driver William was also awesome. Very helpful placing the pallets of sod close to my job site to make my installation a little more easy. read more

We placed two orders with West Coast Turf. The first order came 30 minutes late. We didn't think they were going to show up. A month later we placed a second order with them to finish covering sod in our yard. The company sent us a text to say the sod would be delivered between 9:30-11:30 on Saturday, August 31st. We were paying a landscaper to install the sod both times. We tried calling West Coast Turf at least 10 times to leave a message or try all the options to reach someone but you can't even leave a message at their business when they are closed and they have no emergency phone number or any number to get a hold of the delivery driver. They had already charged us but it seemed there would be no delivery. We were about ready to send our landscaper home when the truck finally showed up two hours late! I was so upset because now it was over 100 degrees outside as it was 1:30 in the afternoon. The driver wasn't even at our house ten minutes to deliver our two pallets. How is he two hours late? What did he do with that time? I asked him why he was two hours late, and he said he was busy and smiled. I thought that was so disrespectful. He didn't' t care that we were paying someone to install our sod, or that he delivered in the heat of the day or that he was even two hours late. Why couldn't the driver at least take a minute to call us as our number is on the invoice he gave us to keep us in the loop? Right, they have our money, and they don't care! My husband and I just called them today, Monday Aug 2nd as we couldn't leave a message since Saturday. Andrea who transferred us to the Store Manager, Scott, didn't care about us at all or our late delivery. Instead he said he had been doing this business for 25 years and this is how they do it. Scott said they can't guarantee a time due to traffic, or holds up from another customer to his driver. Really? You can't call your customers? Scott also said that his drivers don't speak English and wouldn't understand us. How convenient for him. Also, that dispatch, schedules the route. We felt he should offer a discount on our order due to the way they handled it. Scott, gave us every reason he could to tell us why he couldn't. I asked him to give us the owners number to talk to him/them. He said they don't take phone calls. Scott is not a humble man, as he doesn't see how his antiquated system has failed us. He, nor his company, is not responsible or at fault for anything. He so couldn't be further from the truth. He never apologized or felt he should. What kind of customer service is this? read more

Last week I pre ordered 650 sq. ft. of sod from West Coast Turf to pick up on Saturday. I knew they opened at 7am on Saturdays and I wanted to be the first in line so I arrived at 6:40am. The forklift guy was sitting in his pickup truck and 3 minutes after I arrived he got out, went and moved the flatbed trailer with the pallets of sod out from the covered area. He then brought out the forklift, I gave him my order papers, he then loaded a pallet of sod on my trailer then helped me hand load the 30 extra pieces of sod. I was driving away at 7:01 am . WOW , that is what I call GREAT service. Gary p.s my new lawn is beautiful ! Thanks West Coast! read more

I am not commenting on their product but their business morals. We live in Culver City and there are permit hours. 8 am is when contractors and vendors can start working. Well, West Coast Vendor decided at 6:55am they should deliver an order of sod. My neighbor thought there was an earthquake with the noise the simitruck made parking in front of their home, then the worker drives to the house in front of ours to deliver the product. He is in a small pitchforked vehicle. The vehicle is very loud and he proceeds to shake the chainlink fence to try to open it. IT'S LOCKED! IT'S 7AM. Then he proceeds to drop off the product and make 3 more trips to the corner than back to drop off more stuff. When I came down and said something to him, he just pointed to his watch. What an asshole. BTW, the grass looks like crap that was delivered! read more

I think they are the only sod supplier in the area. Unfortunately their customer service is horrible. I ordered my Sod had it installed and within a few weeks it was so contaminated with other grass that I have to rip it up and start over. I called and of course they place blame on everybody else. I'm now looking into fake grass over the bs of these company's that have no idea on customer service. Avoid them if you can. read more

Prompt and professional. The online order was quick - the follow up phone call to confirm and educate me on my selection was appreciated and the timely (actually about 30 mins early) delivery of my grass was a bonus. I appreciate good customer service and got that through WCT. read more

Quick, easy, affordable, and great quality. Couldn't be more happy. 2-3 pieces had a tear or hole.. but that's why they say over estimate, right? read more

Local business with pretty fair prices. The grass we bought held up and stayed nice and green. Getting in and out of their parking lot is a disaster but just go early on the weekends and it won't be an issue. read more

We got over 1500 square feet of tall fescue and it's beautiful! Very impressed with the price, quality, and their follow up (text day before delivery). We also ran short and it was easy to go pick up an additional 150 square feet. read more

Good customer service. They delivered on time. Sod quality very good. Will definitely order more once backyard is ready.

Great customer service. Informative and helpful. Ordered on a Thursday, delivered Saturday. Good price with their hybrid Bandera sod. Looks great, we love it. read more

West Coast Turf - Landscaping Near Me - Winchester, California

I just want to express my appreciation on your quality and price of the west coaster tall fescue, I purchased 1500 square feet on may 18th of 2016, Here it is a month later and i have one of the most beautiful back yards in my area, we just had our fathers days celebration and it was a joy to see the grand kids running and having fun on our new lawn, I have never had Grass all the same color, thanks again for putting out a great product at a great price,, Very satisfied costumer Doug Barrie Rialto, CA read more

This was the easiest transaction I have had in a long time. I called and was helped by a very knowledgeable girl who asked me the right questions. She knew exactly the type of grass to suit my needs. I paid for it over the phone and had it delivered two days later. They arrived earlier then they originally thought but I was happy because I got to start the project sooner. They are professional, knowledgeable and efficient! I highly recommend them and have told my neighbors about them for their yards! read more

Went in this morning right when they opened and needed 60 square feet of fescue. Lady at front desk was nice and helpful. The man driving the forklift ( Leo) loaded the sod into my car for me. Was in and out in less than 10 minutes. Sod was in very good condition also ! read more

Picked up sod in Winchester end of June, put it in and it looked beautiful. It soon started getting brown spots so I watered it more. We had brown worms and green worms everywhere. They came in the sod. 2/3 of my sod looks really bad now and I plan to replace it. I have treated it and I no longer have worms, but looks really bad. read more

I had same experience with Agsod, They also try to deceived me.And told me spray round up over the grass,but finally they replaced all of that they delieved bad sod.Thank you for your notice. read more

This is the 3rd time I've used them in the last 8 years. Great prices, delivery was on time and 2 weeks post installation the grass looks perfect. The ladies at the front desk were good to work with. The delivery man did not speak English but no problem. Totally happy read more

I ordered St Augustine Sod from a vendor of this grass. The grass did not arrive at its scheduled time. The grass arrived early in the morning and was left with out notifying us. The grass was dead, dried out, and infested with white grub. There was also Bermuda grass in it as well as clovers and weeds. They tried to tell me that the grass was dormant. They wouldn't pick it up and didn't make plans to make me happy. They just told me it was dormant. It was dead! I had to install it since I already paid for labor. The reps for this vendor: AG Organic were combative and doubted my integrity. They wanted to charge me for this grass and turned it all around on me. This is the worst product I have bought in my entire life. I would have been better off going with seed. The grass looks horrible and I have had to water, spray pesticides, and weed and pull grub out of each piece. They still insist that the grass is dormant. At least admit you were wrong!!! Horrible Horrible! Go to someone else! read more

I Live in San Diego and decided to put turf in my backyard! OMG what a huge difference, I LOVE it! I have lots of BBQs and love entertaining my guests outside and I get complements of how good the yard looks all the time. I got it delivered next day and driver was on time and very helpful. Thanks West Coast Turf!!! read more

I've been waiting 6 weeks for the turf. Every time I call back they tell me "two more weeks." I understand the turf needs to be healthy when they cut it, but would appreciate a much better estimate. Just tell me it will take 8 to 12 weeks, so I can plan for it. I've graded all my topsoil and now weeds are starting to sprout. 2 weeks is way off! read more

Had a delivery scheduled today by my landscaper which was supposed to arrive at 9 AM. Arrived over 4 hours late and install is now pushed back a day. Grass was installed today and looks TERRIBLE. Almost entirely yellow. This is the worst sod I have ever seen. Lawn looks like it is 10 years old and fried instead of fresh new sod. I cannot begin to express how disappointed I am with this company and their product. It is awful. read more

Bought Kikuyu Sod last September, The Kikuyu Sod was not very green, should have not excepted it upon delivery, After installing the Kikuyu, I noticed patches of Dead grass that was full of little Worms. read more