This place is awesome! Andrew at the desk was very helpful and was very clear on times and storage…read morelocations! Will definitely be keeping this place if I ever need storage in the future!

Super friendly staff, clean office with lots of useful supplies for moving! Will definitely be back…read moredue to the value for what we paid for the rental.

Great facility. Mike took care of all my needs and was very friendly and patient with me.read more

Great price, easy process online and front desk was a great help. He went above and beyond even the…read moreday I went to take my items to the storage.

A storage unit became a necessity for me, and I was happy to find El Monte Storage. It was…read moreconveniently located, and I thoroughly researched different storage companies before making my decision. El Monte Storage offered a good move-in deal, and when I went to see the unit, I received great service, and the process was very smooth. I've been renting my unit for over a year now, and have been very pleased with it. The facility is clean, very well maintained and secure. And the staff is very friendly and efficient. Also, since my unit is on the third floor, I often borrow a cart from the office to transport boxes to my unit. This process is easy--you just have to leave your drivers license at the office until you return the cart. Only once did I have to wait for a cart because they were all in use. Since then, I try to go early in the morning if I know I'll need to borrow a cart. Highly recommended!

Literally THE BEST PRICING! I shopped around a ton and El Monte Storage had lower rates than…read moreanyone. I was able to check out online and finish very minimal paperwork in the office. The staff there are so sweet, and so helpful! I also couldn't believe how clean the facility is. It's pristine. It's right off the 10 fwy, so super easy access as well. I recommend El Monte Storage to everyone!

Everyone was very helpful!! They are busy, but they always make time to help! Very satisfied!read more

BE VERY CAREFUL BEFORE RENTING FROM THIS STORAGE FACILITY…read more Based on our experience, I would strongly caution anyone considering storing their vehicle, trailer, or belongings at this facility. There have been multiple break-ins, and the lack of security and response from management has been extremely concerning. Our trailer was broken into and damaged while it was on the property. The door was actually drilled through and damaged in order to gain entry. What is perhaps most disturbing is that no one from the facility contacted us to tell us what had happened. No phone call. No notification. No concern. No follow-up. We were left to discover the damage ourselves. This was not an isolated incident. Vehicles were broken into and catalytic converters were stolen from an entire row of vehicles. There have also been trailers damaged and broken into and storage units burglarized. The situation raises serious questions about the facility's security and surveillance. From what we experienced, the cameras do not appear to be functioning properly, and it does not appear that anyone is regularly monitoring or even checking the camera footage. What is the purpose of having security cameras if they aren't working or being monitored when multiple break-ins are occurring? We were also told by an officer that people have been renting storage units online using false information specifically to gain access to storage properties and commit theft and vandalism. If this is occurring, the facility should be taking its security and access procedures extremely seriously. And what happens when you report a problem? In our experience, nothing. The property manager never contacted us, never followed up, and showed absolutely no concern about the fact that our property had been vandalized on the premises. No one even bothered to notify us that our trailer door had been damaged and left open after someone drilled through it and broke into our trailer. Instead of feeling like management was concerned about the safety of customers and their property, we were left with the impression that the attitude was essentially, "Your problem." The security at this facility is a serious concern. During our experience, I personally observed the employee responsible for the office/security area sitting on her cell phone and eating chips while customers were dealing with stolen and damaged property. Watching this while people are losing valuable property is incredibly frustrating and unacceptable. The prices at this facility are outrageous for what is being provided, and based on our experience, there is simply not an adequate level of security or customer service to justify the cost. A storage facility should take security seriously. When a customer's property is broken into, management should at minimum notify the customer, acknowledge what happened, document the incident, review available surveillance footage, and follow up. We received none of that. If multiple vehicles can be broken into, an entire row can have catalytic converters stolen, trailers can be vandalized, and storage units can be burglarized without customers being notified or management appearing to take meaningful action, that is a major security failure. If you are considering renting here, please do your research first. Ask very specific questions about recent break-ins, functioning cameras, whether surveillance is actively monitored, access control, and how management handles theft and vandalism. Our experience has been extremely disappointing. I would not recommend this facility to anyone who is looking for a secure place to store valuable property. If I could give zero stars, I would.

Kazem was super nice and super helpful! He's willing to accommodate and work things around for us…read more Too bad he's not there everyday. The facility is clean, can't complain.

I recently rented a larger storage space for a move. Kazem, the office manager, helped me select…read morethe appropriate size and when I mentioned that it only had a 2 month price break, he extended it to 3 months, and as a new single mama, that was a huge help. The facility seems secure, the elevator was working, and there were always trolleys on hand to move the larger items. I felt safe going there by myself with my two kiddos, and every time I was there Kazem was busy going from place to place which made me feel like everything was even more secure. I would recommend Arcadia 210 storage to all my mama, single or otherwise.

A good place to dump after a RV trip. Price doubled just to dump over 2020 covid year. And you must…read morepay cash. It would be nice if management put a trash can by the dump for gloves and other trash rather then allowing your customers to throw them on the ground.

Stored my RV here for for 2 years - and would have continued if I hadn't moved from the area. Staff…read moreare friendly, flexible, customer service oriented. Price was very reasonable.

Ashley was extremely helpful & patient with our group, showed us the facility and how to use the…read moreelevator. The pricing was great and the customer service was grade A+... If you need a storage unit in the Arcadia/San Gabriel Valley area look no further than Arcadia Self Storage! Many thanks!

Matthew's customer service skills were impeccable. He was very knowledgeable and helpful every time…read moreI had a question or concern. Unfortunately, after one year, the owner doubled the monthly fee, and I had to find a new storage facility to store my belongings . Good location, very clean and Matthew is the man, but there are locations nearby that are just as good and that do not surprise you after a year by doubling your fees.

We moved our stuff in yesterday and it was really easy. John and Esme were very helpful, they set…read moreup our account and get access on our phones and it only took about 10 minutes. The storage area is clean, air-conditioned and well maintained. I would definitely recommend this place.

Called in to ask for pricing and sizing availability, I spoke w John over the phone , and he…read morepresented a-lot of negative qualities to represent an establishment, (Rude, rushed, annoyed , unprofessional) I felt rushed over the phone , every-time I asked him a question he seemed very short , and upset bc I didn't know the sizing . There was more but I don't need to fill A-Z just know in the end he did hang up on me. (Unprofessional) I'm a potential customer , i ended up going to a Dif establishment.