the service was great! I had my locks changed, he was very good and efficient. Highly Recommended this quaint storage unit

Visited for a quick quote on self storage in the area and this place popped up on my search. Surprisingly this place is very clean and very safe! Michael was extremely helpful!! He answered ALL of my questions, extremely kind, courteous, very respectful and very patient. They offer great deals and prices as well so make sure to ask for promos! Thank you again, Michael!!! read more

Arcadia Self-Storage on 35 W. Huntington Drive is excellent. The facility is clean, secure, and very well run. What really sets this place apart is Michael--he's genuinely kind, professional, and incredibly helpful. He took the time to explain everything clearly, answered all my questions, and made the whole process smooth and stress-free. You can tell this place is managed with care. Easy access, fair pricing, and great customer service. If you're looking for a reliable storage spot in Arcadia with someone you can actually trust, this is it. Highly recommend. read more

This is the best storage place around. Michael is always helpful and professional. Highly recommend!

I moved my items into this storage unit today and Matthew made the process so quick and easy for me. He did a great job explaining how everything, showed me how the elevator works and walked me to my new storage unit. I received a promo discount which is only good for about 3-4 months. Then the prices will significantly increase from there. The property seems to be pretty secure. I noticed a lot of cameras for security reasons and I really appreciate that. I would recommend this location to others. read more

This is an amendment to my earlier review. Check and see if this was indeed the right place and it was but there was someone there this time. It was Mike, the manager. He was extremely helpful to the point that I fully retract my earlier review. I should not have based my opinion of this company on the actions of employee back in May. But I will based my opinion on Mike. He helped me a great deal and had great customer service. I changed my one star to a five. read more

Thank you Michael for looking out for us and going out of his way to help us in hard times always answers all questions always nice come get your storage at Arcadia on Huntington read more

Answer promptly and even stayed opened longer than posted hours to let my movers finish loading my items in the storage unit. The manager went out of his way to get me a unit that met my needs. read more

Open at 9... it's now past 10am and multiple people outside waiting for them to open. Some are now leaving. So we are stuck until someone decides to work today. Edit: half hour after posting this: Everyone pretty much left the trucks and keys inside. The call center said that they open at 11. The other guy that is also waiting called in and was told that someone called out sick. So why tell us they open at 11 and not 9 then tell someone else that someone called out. This is very frustrating. It's the only day we can do this move and they are taking up part of our day. I get if someone calls out sick but have a number that can give correct info or an actual person that can help In this situation. Edit again: it's after 11am and now owner is declining calls and we are now left with one option. So we left to see if we can get a truck elsewhere. read more

Arcadia Self Storage - Gates locked. - Self Storage Near Me - Arcadia, California

Stopped by Arcadia Self Storage this past weekend, I was lucky to have Sandra help me! I had lots of questions and Sandra was able to answer all of them with patient and kindness, thank you Sandra for all of your help! read more

This place is straightforward. It's not the nicest facility but it's a more personal touch than other corporate offerings. The gentleman who rented me the unit has more than once been quick to make my experience pleasant. The value is pretty good too, as it's not expensive. read more

This weekend, last minute, I needed a cargo van to help move my dad. I wasn't sure if they would have one but took a chance. My name sake - Sandra (her service was outstanding) was very helpful and she was able to get me a van. Everything worked out perfectly. The cost was reasonable, less than what I expected. Next time I'm in need of a rental for my dad, I will certainly use them. Note that they are not a full service U-Haul facility you can only pickup and drop off the vehicle. They also rent storage units. I would consider them if I lived much closer but if my dad ever needs a storage place we'll check them out. read more

Most affordable storage I could find in the area! The staff is always accommodating and the units are secure and clean. Whole building stays cool during summer hot weather too. They also have U-Haul available for rent. Thanks for the smooth experience I definitely recommend Arcadia Self Storage! read more

Ashley was extremely helpful & patient with our group, showed us the facility and how to use the elevator. The pricing was great and the customer service was grade A+... If you need a storage unit in the Arcadia/San Gabriel Valley area look no further than Arcadia Self Storage! Many thanks! read more

Ashley is wonderful, I checked out 3 places and she is the only person I found to be knowledgeable. Her attention to detail, customer service and ability to listen and help the customer is why I choose to spend my hard earned money Herr. GIVE HER A RAISE!!! 5 STARS!!!!​ read more

Ashely is absolutely excellent. She is very professional and accommodating with multiple storages and automobile spaces readily available. The prices are great and best of all it's highly secure in the nicest part of Arcadia. Thanks, Ashley! read more

Service and kindness were amazing, thank you Sandra. If you need a self storage this is the place. Very knowledgeable and shows they have staffing that cares about your needs. Would recommend this location, clean and very helpful. Great value for the area. Keep up the great work! read more

Great service! Diana helped me find a perfect sized unit that meets my needs. Thanks!

The best priced facility in the area probably by 20-25%. Was very convenient since it had U-haul which made the drop off a lot easier. Nathalie at the front desk was a pleasure to work with. read more

Great storage place. Definitely recommend using this place if the location is good for you.

UPDATE: Still super happy! very good prices and convenient to have Uhaul. The leasing manager is very kind and always explains the options.

The facility is super clean and well maintained. Diana, in the office, answered all of my questions and assisted in opening my account. Thank you! read more

Appreciate all the help from Ashley from start to finish. Once I got the hang of the freight elevator, everything went smoothly. Facility is well-kept, and in a safe location. Would recommend! read more

We have used this facility off and on for several years. Ashley, the manager, is absolutely the best. She is very helpful in getting signed in, checking out, and all points in between. She is always checking on the property and keeping things maintained even brings in donuts for customers weekly! She is definitely an asset to the company. read more

I took advantage of their special offer: 66% off first 3 months. Their prices also seem a bit lower than other storage places in the area. The building is older but seems secure enough. I called just 2 days in advance and the reps found me an available space. I got a follow-up call and email right after my inquiry. Parking was easy. They have a big loading dock and easy access to a huge freight elevator from the parking lot. read more

Excellent service. I feel my items are safe here and it's very convenient. Can't beat it for self storage.

First time using a self storage and I could not be happier with the service I received from Ashley. She was amazing. Prices are great and everything was so clean. read more

Rented a van from here to move some furniture. Made resos online the day before, which was very easy. When we went to pick up the van, Natalie assisted us. She was super friendly, kind, efficient and helpful - she gets an A+ for customer service! Van was newish, clean, and comfortable to drive and they provided the furniture blankets we requested. Highly recommend this Uhaul location! read more

Been using this storage unit as of last year. I feel very safe occupying the space. Very easy to get around and use the dollys and elevator provided. The storage unit is also expanding so there's plenty of different sized units to use! read more

Came to look at a storage unit today and the young lady working today was so helpful showed me a couple units and definitely was very detailed and helpful I will be recommending this place and looking forward to getting a unit here .. so happy with my service today read more

I have never used a storage facility, and I found myself so lost trying to figure out what a good size, price, location etc would be. I came here and got all of my questions answered!! Jessica was at the desk, she's so sweet and very helpful. The location is easy to get to, and they have cameras all over the place. It is definitely safe and their rates are very reasonable. They have a private parking lot as well which makes things even easier. So glad I found this spot! read more

Excellent storage options and customer service. After calling many storage companies, I have found that Arcadia Self Storage has very competitive rates. There is an extra-extra-large elevator that can easily fit over 4 push carts worth of things and more. This made my move incredibly easy as it minimized the number of trips going up and down the elevator from my car. Customer service and responsiveness is cordial and timely. Thank you for offering such a great place to store my things! read more

Ashley was very helpful and I appreciated her taking the time to show me the various units. It's clean and in a good neighborhood (right next to the Rusnak dealership and the police station is right around the corner) so I feel safe storing my stuff here. I'd highly recommend Arcadia Self Storage! read more

The pricing here is very reasonable and the service is great. They have small units which I like and it is convenient to get to. Always plenty of parking in the rear. read more

They made the process extremely easy for me and gave me a great deal! Definitely a long term customer

If you need storage a great place. I was moving and needed storage and looked around everywhere for price and security. Highly recommend. Management is very helpful. read more

Family owned operated. Chill vibe and quality service!!! They go above & beyond!! !!! read more

I am a newbie to self storage but so far I am very impressed. Had I known how inexpensive and convenient it was I would have done this years ago! The building is very secure and they have cameras everywhere so I feel very safe. Everything about this building is convenient, there is even a restaurant next door! If you live in Monrovia or Arcadia I highly recommend this self storage building with all the fires in our backyard. read more

Totally waste my time here they just scam you on the phone and facilities are trashy ! Got by flight delay rn because of this storage' make it work at Pasadena pricey but worth it ! Don't come to here ! read more

I don't quite understand where the one star reviews come from. Their customer service seems good to me and their prices are competitive relative to other self storage companies. I rented a 4x6 and the process is easy and quick to set up. After that it is smooth sailing. I guess there will always be that 1% of entitled customers in every business. If you belong in the other 99%, you will be treated fairly and kindly. read more