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West Dental Care

4.2 (18 reviews)
Open 8:00 am - 5:00 pm

Services - West Dental Care

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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8 years ago

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4 years ago

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7 years ago

Stellar example for dental care. Very new and well run. Dr. West was excellent as was his staff.

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5 years ago

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Review Highlights - West Dental Care

He recently replaced a crown and the whole process was INFINITELY better than with my last dentist.

Mentioned in 2 reviews

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Affinity Smiles Dental Pllc - Cosmetic and Family Dentistry in Roanoke, TX

Affinity Smiles Dental Pllc

4.7(23 reviews)
0.6 mi

I have been going to affinity dental for years. Dr. Ho and Do are great at their job but due to…read morethe poor experience I had today with the office personnel I decided not to reschedule with affinity dental: 1. I recently changed employers and provided their office with my information weeks in advance and they failed to verify my insurance 2. When I arrive at the office there were no office personnel in sight to greet incoming customers, when one was available she was not very friendly/attentive 3. When I made my appointment I ask to be scheduled with my usual dental hygienist, they assured me she will be there and she was not Communication needs to be improved at this office, it would be nice if they let me know the dental hygienist was not there so I can reschedule. Today was such a waste of time, took time off from work for nothing. Follow up: Dr. Ho reach out to me and he mention they are trying to improve training/business process. Although, I will not be coming back I gave them 2 additional stars for the effort.

This place is awesome! The staff is caring and knowledgeable!…read more I actually drove all the way from Dallas for my treatment. My root canal and fillings were easy and a day later aside from being a little sore I feel great! They even called to check in with me. Finding a good dentist is important and when there being options on every corner I was looking for someone who actually cared about their patients. I would recommend them to anyone!

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Affinity Smiles Dental Pllc - Cosmetic and Family Dentistry in Roanoke, TX

Cosmetic and Family Dentistry in Roanoke, TX

Affinity Smiles Dental Pllc - Cosmetic and Family Dentistry in Roanoke, TX

Cosmetic and Family Dentistry in Roanoke, TX

Affinity Smiles Dental Pllc - Cosmetic and Family Dentistry in Roanoke, TX

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Cosmetic and Family Dentistry in Roanoke, TX

Timber Creek Dental

Timber Creek Dental

3.4(20 reviews)
4.5 mi

Dr. Casey is a fantastic dentist! I'm normally terrified of going to the dentists office - but I've…read morehad a good experience every single time I've come in for a visit. Dr. Casey himself is very intelligent and capable, and explains everything. I appreciate him sharing the ins and outs of the procedure so that I felt comfortable throughout. This facility is clean, hygienic, and filled with top of the line tools. I am glad to be a patient here and a huge fan of this practice. If you are lucky enough to be in the area, definitely make Dr. Casey your dentist, you won't regret it. Also, they do book up fast - so ensure to schedule your cleanings accordingly. :)

was referred to this dentist by a close friend and initially reached out online to schedule an…read moreappointment. Unfortunately, I did not receive a response for several weeks. Once I was finally able to schedule, I provided all requested information. A few weeks later, I received a text message requesting my Social Security number, stating it was required by my insurance. I explained that I was not comfortable sending sensitive information via text and that I would call to provide it. I also shared that I had already provided my member and group ID and had spoken with my insurance carrier, who confirmed the information they needed. The response I received from Jennifer was dismissive and argumentative, including comments about her years of experience and questioning what my insurance representative told me rather than addressing my concern. On the day of my appointment, my car broke down. I notified the office ahead of time and communicated with a scheduler through text to reschedule. I never received a response. After several weeks, I called and requested to speak with an office manager because I felt the communication issues needed to be addressed. As someone who also manages a medical office, I understand the importance of receiving patient feedback and resolving concerns professionally. Unfortunately, my conversation with Jennifer was extremely disappointing. Rather than listening to my concerns, she became defensive, interrupted me repeatedly, raised her voice, and placed me on hold while I was trying to explain the issue. My concern was never that the staff was rude -- it was that communication was inconsistent and responses were not timely. When I tried to explain this, I was told that I was "on the phone with her now" and that she could either help me or I could "find another place." That response was unprofessional and did not reflect a patient-centered approach. I hope the dentist reviews how patient concerns are handled and provides additional training on communication, professionalism, and conflict resolution. There are many dental offices that value their patients' time and feedback, and unfortunately, this experience was enough for me to look elsewhere.

West Dental Care - generaldentistry - Updated June 2026

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