Abosolutly a horrible place to work. Your treated like a slave and pay is awful. When you giving…read moretreatment plans to patients they want you to book them that day. Told us we can drop the price as many times as it takes to start there work. I felt like a sleazy used car salesman. They are not loyal or care about the patients or employees it's all about the money. RUN!! There are many good and honest dentist out there. Do your research please!

Summary: Free Consult, X-Rays For New Patients…read more*Fast, Easy, and Convenient Scheduling *Nitrous Oxide, Oral, and I.V. Sedation Available *Flexible Payment Terms, CareCredit Accepted *Friendly, Concerned Knowledgeable Staff *State-of-the-art equipment *Veteran Friendly Services Received: *X-Rays (Multiple) *Consultation *Nitrous Oxide *Local Anesthetic *Deep Cleaning *Tooth Extraction Time Spent There: 3 hours (Outstanding.) Takeaway: Every person in this office cares about their patients. This was by far the best dental experience I've ever had! Kelly, the office manager, stated that they frequently see people who haven't been to the dentist for years, so don't let fear of shame, pain, or financial ramifications keep you from the best care that you need from an all-star staff! Detailed Walkthrough: I received two mailers in the mail from two different dental companies. I set them aside and intended on making an appointment eventually. Like most people, I've had a fair share of lousy experiences with cruddy dentists. Eventually came sooner than later when my crown popped off and the temporary cement from CVS (which over the past few years has been working relatively well) didn't work. After several attempts at getting the sucker back on, I reluctantly dragged myself to the computer at midnight and began looking at the mailers, Groupon, and Yelp. Initial Impression: I was shocked that every review on here had 5 stars. I mean this is a dentist's office. You mean to tell me not a single person had a gripe? That's so rare. I was optimistically skeptical. What Drew Me Here: 1) Free first examination and x-rays for new patients. 2) Availability. I logged in early Sunday morning and had 5 time slots to choose from for the emergency appointment, to include the very first of the morning! The Process: (For those of you who want to know what you're walking into, are on the fence about going back to the dentist after bad situations, or are a bored voyeur looking for a glimpse of a random Yelper's experience.) I entered into a very clean, comfortable, and welcoming waiting room I was promptly greeted by the receptionist, Crystal, and the office manager, Kelly. Crystal handed me the new patient forms. Kelly, Crystal and I chatted while I filled out the paperwork. They treated me more like a family member than just a client. Denise took me to the room and I put down my belongings. She lead me to a state of the art x-ray machine and took the first set of x-rays. Another set of x-rays were taken. She offered me water before the doctor came in. She, too, was very friendly and was good conversation. Dr. Haghi came in and we discussed the results of the treatment options and settled on a treatment plan. She listened to my concerns and didn't (like every dentist I've been to before) talk down to me or demand I do what she said because she was the expert. Crystal came back and discussed my treatment plan and the associated costs. She explained that I could apply for CareCredit (if my credit was good enough) and we discussed the different ways the payments could be broken up. I needed a deep cleaning and she allowed me to choose whether or not to break it up into two appointments or get it over with in one. I was grateful to have the option to get it over with in one pop. Denise came in and put a small mask over my nose to administer the nitrous oxide and gave me a blanket. (I don't care how old I get; if you offer me the comfort of a blanket, I will take it!) Kevin, the hygienist, was very attentive during the deep cleaning and was very careful not to hurt me. He allowed me breaks for enough time to cough (I'm a mouth breather who clearly thinks I'm part fish and that I'll do okay aspirating water. That folks, is 100% my fault and 0% Kevin's fault.) After the cleaning, he took more x-rays and showed me that he actually did get all the gunk out from under the gum line. He scheduled me for my free one month follow up, gave me my "goody bag" of dental items, educated me on how to better maintain my mouth at home, and suggested products that are conveniently sold there at the office for a very fair price. I opted to get a tooth extracted. Denise assisted Dr. Haghi in the process. I think the shots to help numb the area were worse than getting the tooth pulled. The tooth extraction took about five minutes. The doctor consulted me on what I normally take for pain; wrote a prescription for mouthwash, antibiotics, and my pain medication. Denise administered oxygen for five and I chilled out to the streaming music in the office. I went up front and paid. My ride hadn't gotten there. So I had a chat with Crystal and Kelly until my ride showed.

The is absolutely the best dental office ever! Ive been a patient of Dr Holts for over 16 years…read moreand he is so gentle, kind, and extremely funny. Hats off to Julie, Alina, and Mica- the greatest dental staff EVER!

Started a procedure in December which would take 6 months to complete and in January they informed…read moreme they are no longer accepting my insurance, I would need to pay cash. Felt totally taken advantage of. Would not go back. They also tried to get me to do work which wasn't needed.

My family has been going to Renew Dentistry for about 18 months  Between cleanings, x-ray, and…read morewisdom teeth about 25 visits.   From a quality of care my wife and I have been surprised that Dr Maxwell does not see the patients during cleaning visits.  That has bothered us. Today, however I was surprised with an entirely unexpected event.  I was refused a cleaning because I did not want x-rays.   To clarify the "why"... my wife and kids have had appointments in the last 2 weeks and my wife requested no x-rays because this office is relocating requiring us to find another Dentist.  She did not want to get x-rays knowing that many Dentists try to get "new patient x-rays" when you are new to an office.  Dr Maxwell gave us no notice of a pending move during our visits 6 months ago.  So when my wife arrived for the recent cleanings she was informed they were moving she asked they not do x-rays.  Interesting part of the story is the Dr still allowed my wife and kids to get their cleanings.   Now to my visit today.  When I informed the hygienist that I would not be getting x-rays, she informed me that if I am not getting x-rays she was not going to clean my teeth and I could leave.  I was shocked at first and didn't know exactly what to do other than leave. The conversation was that quick and to the point, I was not given conversation or options. I thought this employee may have "gone rouge" and I decided to call back to the office and inform them of this.  I also wanted to make sure they did not attempt to bill me for a cancellation.   Keep in mind there was a 20 minutes gap between my departure and my phone call.   I reached someone at the desk and they were very familiar with what occured.  I was 1st told it is state regulation that patients recieve annual x-rays and that Doctor made an exception for my wife and kids.  When I repeated back to the employee exactly what she was saying about it being law and that I intend to verify this.  She then changed the story to insurance liability reasons and that the Doctor could make an exception based on my medical history.  I asked why did the hygienist not have any dialogue about medical history as a consideration?  Or consult with the Dr?  I reminded the person on the phone I am 48 years old, never had braces, only one incident of a "sticky pit" and never even a cavity.  I am not a patient that needs frequent x-rays and if the Doctor made an exception for my family why not me.  The office person kept interupting me attempting to justify why they could refuse treatment to protect their liability.  She only listened when I informed her that intend to post my concerns on social media sites because they "cancelled" my appoitment with no cause.  She then said, if you come back right now we will clean your teeth.  At this point I am 25 minutes South on the toll-way and told her if they want to make it right help me reschedule this week.  I said call me or text me with options for cleanings today and I will see what I can do to come in.  Btw, Doctors are not the only busy people. I never received a call back, thus I am doing what I said I would do.  At first I thought this may have been a rouge employee, but now I recognize this is a lack of respect for their patients to decide their own level of care. I strongly recommend a different office.

Since taking over for Dr. Maxwell during COVID-19 this dental office is ran by the new guy in town…read morefrom Chicago, Christopher Probst, I had excellent services with Dr. Maxwell, when Christopher taken over he would not allow me to come back to his office until I paid him an additional $600 plus for services I've already paid for my aligners. I spoken with bill coordinator and staff member Jennifer who stated she would have the owner, Christopher to call me back. That never happened. After billing my insurance company 4K & I paid over 3k out of pocket I'm left to begin my teeth journey and dental office searching all over again after 20 plus years. Informed the office I have all receipts showing I had a zero balance from them each time I went but they stated they made a mistake. Stay clear from this office. If I could've rated a zero I would have.

This place is a complete scam! I get my teeth clean religiously every six months and have never had…read morea single problem in my life time with my teeth. I get this Groupon deal (which is was supposed to by for Crystal creek dental but they sent me to Prime Dental because they were allegedly so booked up) and go in for x-rays and a cleaning and walk out being diagnosed with Periodontal disease, mild bone loss, and two cavities! I then went to two other dentists for second and third opinions and was told that not only do I not have Periodontal disease, I have no bone loss, no cavities, and I have the teeth of a 20-year-old ( I am 35!) This facility should be ashamed of themselves. They ruined my weekend and I walked out a crying mess. They were going to put me through unnecessary shots, numbing, scaling, and other various procedures that I do not even need! Please do not go here. If you do, make sure that if they give you terrible news that you go get a second and third opinion from other respectable dentists. What a crying shame!

I made an appointment with Plano Dental Loft several months ago for June 15th at 4 P.M. On June…read more8th I received a text message (which I will attach that reminded me of my appointment on June 15th. The message said Steve so they knew my name. On June 13 at 11:22 I received a call from George from (281) 757 2859 from Plano Dental Loft. I could hear George, but George could not hear me. So he called back from (469) 269-6190 the Plano Dental Loft Number. George indicated the office had a problem and they had flooded but that someone from the office would call me back on Friday to make a new appointment for me. I called Plano Dental Loft at the following dates and times but never got through to anyone. I left a message each time I called for them to please call me back to reschedule my appointment. 8:45 a.m. Friday - June 15th - Not sure they were open yet 9:02 a.m. June 15th - Should be open now. 9:23 a.m. June 15th didn't get through to anyone. 3:07 P.M. June 15th didn't get through to anyone, However, I chalked it up to they possibly didn't get the water issue resolved so I gave up for the day. 11:29 a.m. Monday - June 18th I contacted them again. 12:55 p.m. June 18th contacted again - didn't get through to anyone. June 20th at 10:29 a.m. I texted the phone number they sent my original appointment confirmation on. I asked if they were still in business since no one had ever called me to reschedule my appointment. At 8:08 P.M. I received a message "Sir" we are not taking new Appointments" So I went from having a scheduled appointment, they called me by my name "Steve" to just a "Sir" we are not taking new appointments. From my experience this Dental Office has major issues. I contacted a different dentist office and now have to wait another month to get my annual cleaning done, but at least I don't have to deal with the uncaring, lack of response staff at Plano Dental Loft.

I ran into a delay at work and was 10 minutes late. There is only a 5 minute grace period and then…read morethey just went home and didn't even call me. I ended up having to reschedule and can't get an appointment for two months. I find that unprofessional. I understand I was late, but really I'm the last patient of the day. If they would have called me to say they needed to reschedule I would not be so mad - but to just leave and I'm still racing to get there - unacceptable.

This is strictly about office "policy". I missed an appointment and was charged $60 for a no show…read more When I called to get a copy of X-rays that were taken previously, I was told the balance had to be paid prior to then releasing my X-rays. ????? So you mean to tell me that you are holding my x-ray that were already paid for by my insurance hostage because of a no show balance! I can understand not scheduling future appointments but not withholding something that has already been paid for. This seems unethical and money driven. If they had a website to pay the balance it would not be an issue. I don't give out my credit card info over the phone. Regardless that should not be a prerequisite for sending something that has already been paid for by my insurance.

Dr. Deore has been very kind with my family's care. She is compassionate and discusses treatment…read moreoptions thoroughly.

I was a patient for over 4 years, and I was satisfied with the basic scheduled cleanings. It was…read morewhen I had to have any procedure above, where it was evident the staff and Dr. Deore have very limited potential. My first unpleasant experience was when I had a cap done on a molar. During the procedure the nerve was not "deadened" enough! I screamed in pain and was very upset! I was given another shot in the area, but it was a horrible experience! (Let me put my pain threshold in perspective, I motocrossed for over 23 years and broke the following (collar-bone, left-wrist navicular, L5-Lumbar vertebrae). That pain was an 11 out of 10! My last experience was choosing to opt to do a composite veneer on my top-left-front tooth which was chipped (I chose this option because it was not covered by my insurance). To be fair, I was really happy right after the procedure of the whole process and result. However, within 2 weeks, while eating a "chicken wing", the veneer broke off, and I was able to save the broken veneer. She did replace the veneer, but not before requiring me to spend an additional un-insured night-time mouth guards. This requires taking molds using a template of the upper jaw and bottom jaw. The templates used during my visit had a "very hard" outer edge. I have "Mandibular Tori" and when the assistant was setting it, the pain was incredible. When I left, I was bleeding from the cut of the mold edge. I paid out-of-pocket for the procedure and molds of over 300 dollars! Dr.Deore and staff scheduled a procedure to replace the veneer at no cost. Within 3 months, the veneer started showing a yellow line where the tooth meets the chipped edge of the veneer! I do not smoke! I drink green tea everday and brush 3-times a day. I do not know where the doctor purchases her products, but I will state this, with conviction, avoid "Coppell Smiles" outside of scheduled cleanings.

My dental work is of poor quality and I am still arguing with this Dr V to make my bridge properly…read more I have been without front teeth for 6 months. The dentist is so egotistical and refuses to make this procedure correct. In addition, my procedure was paid up front. Don't make the same mistake I did. Look elsewhere for a reputable dentist. There is no such dentist at Nirvana Dentist.

I am very picky about the dentist I go to or take my family to. I have cousins in field of…read moredentistry and I know how to find the good ones. Dr. v is one of them. Thank you for taking great care of my people Nirvana Dental! We highly reccomend you guys :)

Another update on 9/30/25 for Towne View Dental as Dr. Roopam Garg has left and sold the office! I…read morewish her good health and the best! Dr. Dhaval Patel is now the dentist and he is very thorough, gentle, and explains everything, as well as doing the cleaning himself! I will continue as a patient with him, and can highly recommend his service, as well as the friendly and caring staff! As mentioned before, you will get excellent care at Towne View Dental Care!

Very friendly / homey staff. They know me and my entire family by name, which is greatly…read moreappreciated. On my last visit, I made a scheduling mistake and showed up a day early (oops) ... they were very accommodating and fit me in.