Called for a quote on installing a water softener, I already had, a new faucet which I already had…read morein an outside Spicket. The day they were supposed to be here, got a call 15 minutes before my appointment & they canceled due to a "kid emergency". Rearranged my schedule to be available first thing the next morning. Gentleman showed up, snapped a couple of pictures of my basement, no measurements or anything. Said I'd have a quote by the end of the day. Never heard back. Next afternoon, I Called as to the quote status & was formed by another employee " i'm not Ryan and don't know what his plans are, but he'll get to you eventually". And that "he'll get to it eventually, it's only been a day". I'm still waiting! I have 3 days invested into this company & nothing. If you don't want business, don't promise what you're not gonna deliver. Called a competitor, got a quote over the phone and next day installation (lower than quote too!!!). Will never recommend Rhinos, but sure will recommend the competition!!

Rhino's came through for when others ghosted me. They replaced all of the leaking copper and cast…read moreiron drain pipe in our house all the way into the septic tank. They put a riser on my septic tank at a last minute request too. They came out and did it in a day. All was done at a reasonable price. I highly recommend Rhino's. They will be my go to in the future for any job I can't do myself.

They are quick to respond, schedule based on my availability, come in time and preform the work as…read moreexpected. There is no hidden fee, they are conscious of making sure they get the work done in a timely manner. Have used them for years and each time I have been happy about the service.

We had a backup in our basement today. Of course memorial weekend. They came out as fast as they…read morecould to help us. They took time out of their busy day to make sure our house was up and running again. Not only that, I'm immunocompromised and they came in with masks were kind courteous, for the job done quickly and efficiently. I couldn't have asked for better service. They were professional, their prices were absolutely right on the money and they were the best two respectful people. I would 100% recommend them over and over again. Infact I would call them again if this happens again. Thank you Jack and Josh!!!