Unfortunately, our experience with Blue Water Scuba was disappointing because of the lack of…read morecommunication. We contacted them well in advance to schedule a dive and spoke with the owner several times by phone. We even stopped by the shop to get fitted for our gear and provide our sizes. The staff in the store was very friendly, helpful, and welcoming, and we appreciated the time they took to assist us. After weather affected the original plans, the owner explained the situation and told us he would contact us to reschedule. Unfortunately, we never received a follow-up call or text, despite waiting to hear back. We completely understand that weather is beyond anyone's control and that it was a busy week, but a simple message letting us know the status or that they couldn't accommodate us would have been greatly appreciated. Good communication is especially important for visitors who have a limited time to enjoy their vacation. We were genuinely looking forward to diving with Blue Water Scuba, which makes the lack of follow-up even more disappointing. We hope they can improve their communication and follow-up process because the staff we met in person made a great first impression.

The boat was very packed. You must show up very organized and ready to dive. It may be a special…read morecase; however, there were many students on the dive and it delayed going under. Also, I would confirm how many people will be on the dive and evaluate if you will be comfortable with a packed boat. The site itself was phenomenal; however, if there are less experienced divers you won't go far! Make sure to check what level are the other divers. I do plan on using them again, but with more information on the dive.

We contacted this dive shop several times hoping to schedule a dive during our trip, but…read moreunfortunately we never received a response. We understand that businesses can be busy, but acknowledging inquiries--even if no availability exists--would go a long way. Because we never heard back, we had to make other arrangements. We hope they can improve their communication with future customers.

I had little expectations going into the evening because of my lack of experience in this type of…read moreactivity. I enjoyed the whole thing, and even my wife (who can barely swim), got into the water with the dinoflagellates and swam in the dark. It really was an experience. Adriana was an excellent guide and passed the time with interesting stories. Recommended completely. My only gripe, and it's small, is that captain Angel doesn't have the personality Adriana has and can work on that.

Although we weren't able to dive with this company during our trip because our schedules didn't…read morealign, we were incredibly impressed with their customer service. From our very first inquiry, the team was responsive, professional, and genuinely tried to find a way to fit us into their schedule. Their communication was excellent throughout the process, and they kept us informed while exploring different options. We truly appreciated the time and effort they put into trying to accommodate us, even though it ultimately didn't work out. A special thank you to Nicole and the entire team for the outstanding customer service. Based on how they treated us before we even became customers, we will definitely be booking our dives with them the next time we're in Puerto Rico. Highly recommended!

My sister, brother-i-law, and I scuba'd with an absolute gem of a guide. She was very informative,…read moreserious about safety, yet relaxed in guiding us as we drifted past the two different reefs. The dive sights were amazing. Saw sharks, barracuda, huge green moray eel, ballonfish, and so many more that I can't name. We saw numerous lionfish that we speared to help the reef. The topography of the second reef was spectacular! 1st dive we stayed at 90 feet and second dive between 30-60 feet. Our scuba guide was amazing!

Muy muy amable! Very very friendly!…read more My new hubby and I came to PR for our honeymoon and did a 2 hour excursion with this company. It was a far drive from San Juan but worth it! We got to explore the island via car & via jetski. The jetski is overall easy to drive but you got to be brave to really break through the wakes and drive fast! My hubby did a great job driving us! We got a chance to explore the west side and east side! So grateful & highly recommend if you're in Puerto Rico to Jetski with this company!

This was such a fun experience for our family! Getting us…read moreset up was smooth and easy with a great team. Everything felt well-organized. Some of us were experienced while others weren't, so the guides were attentive to those that wanted to go slower or faster than others. They took us out to Gilligan's island and we had the most relaxing little swim in the natural lazy river. We highly recommend this fun, active experience for the family!

Absolutely a once in a lifetime, unforgettable experience. We did the Parguera biobay kayaking tour…read moreexperience. We were lucky enough to see the biobay on a cloudy night. We did the kayaking and swimming option, and we kayaked into a cove where the biobay was brightest, and we also swam around the biobay as well. The captain was extremely nice and knowledgeable. 10/10 would come again!

After not able to find lodging near Mosquito Bay, we opted to visit the bioluminescent bay at La…read moreParguera. There is a parking lot nearby, but I highly suggest coming early as the location is a bit hard to find. They do have a restroom in their little shack that you can use before boarding the boat. Our Captain and his nephew (?) were very knowledgeable and kind. He told us not only about the bioluminescent plankton, but some of the history of Puerto Rico as well. As we were on the boat to the bay, he told us about the houses destroyed by the hurricane a few years ago as well as some celebrity homes, like Red Sox baseball player, David Ortiz. When we got to the actual bay, it was completely dark. This is the only location where you can actually swim in the bay. Kayaks, paddles, and a life vest were all provided to us. They also offered us water and soda, which was very nice. They gave us ample time to swim around and even helped everyone get on their kayak. We were in a group of about 10 people so it was not very crowded. The skies were also so dark that you could see the Milky Way. For $75 a person, this was definitely a once in a lifetime experience that picture could not capture!

Island Venture is the one and only ferry that takes the public to and from Caja de Muertos. Only…read moreone ferry sets sail each day. The only other way to get there is by private boat. Launching from La Guancha, the dock was easy to get to and there was plenty of parking. For $28 roundtrip (as of 12/16), it was a value excursion! On this uninhabited island, there are no stores or vendors. Bring your own food, drinks, and beach comfort items. The ferry does sell drinks, some alcoholic beverages, snacks, and food (hot dogs and kebabs). You have to preorder the food in the morning and they'll cook it up fresh while you go play on the island, serving lunch at noon. For $60, you get roundtrip transportation and twelve meal and drink tickets (two tickets for food items, one ticket for snacks and drinks, including beer). The prices onboard are actually quite reasonable, so the meal tickets really aren't that much of a deal, in my opinion. You can also rent beach chairs and snorkeling gear from Island Ventures at very affordable prices. On this gorgeous island, we wanted to do it all! We wanted to hike to the lighthouse, explore the caves, play at the beach...everything! But we somehow couldn't get away from the water. We played at the beach, snorkeled, and then beached again. Snorkeling gear was only ten bucks to rent (as of 12/16), but because I can't swim and needed a life vest, I paid another two bucks for the whole shebang. While we were close to coral along the shore, it wasn't the best snorkeling environment. Not a lot of wildlife around all those human types that lined the shores. There were many fish under the dock, so we carefully explored that area. The water is a brilliant turquoise, but not very clear (it wasn't dirty, it just wasn't crystal clear), so it was often times difficult to see, even from a short distance away. Ferry leaves La Guancha at 8:30 AM on the dot, so get there early to check in and grab a seat. The forty-five minute ride each way is pretty smooth. Ferry leaves the island at 3:30 PM. That's almost six hours on the island! For us, it was just right. A perfect day on a gorgeous island with an attentive ferry staff.

We had an AMAZING day at Isla Caja de Muertos aka Coffin Island (which annoys me because it's not a…read moreword for word translation and Box of the Dead Island sounds way better). The Island itself is 5 + stars, but one of the only ways to get there (Island Ventures) knocks it down a star. Island Venture Ferry Basics -- $25 per person which includes two drink tickets (can be claimed for Medalla Light, Coors Light, or soda). You can also upgrade your ticket for $10 and get 15 drink tickets (!) --Boat leaves from La Guancha at 8:30am (but you must arrive by 7:40am) and from the island at 3:30 (boards at 3). Ride takes about 45 minutes and has a lower level with shade. --They also sell hot dogs and kebabs and rent umbrellas on the ship and the ship stays docked there so you can continue to purchase drinks/food while you're on the island. Caveats: --The company holds weird hours and are hard to get a hold of, especially if you don't speak Spanish. --Their online booking system can be glitchy, my friend's reservation got mixed up for the wrong day. --Spots book up fast, book early! --They charge a fee for coolers (although we had soft/bag style coolers and were not charged). --We shared the boat with a school trip...so yea, there's that. ISLAND --AWESOME. --Walk up (down? into?) the cave. --Walk up to the lighthouse for some AMAZING views (30 minutes, bring water, we did it in flip flops but prob shouldn't have). --Love life on the beach. Watch out for jellyfish though! --Snorkel! (Not the best I've seen, but still cool). --Admire cacti and wildlife (hermit crabs and lizards everywhere!) During some seasons there are apparently sea turtles nesting! --Pack a picnic and enjoy it on the picnic tables! They also have compost "bathrooms." They smell and don't have soap, but there's TP! --Avoid the small beach to the left of the dock (if you're facing the island)-loaded with bugs! --Perfect day trip and one of my favorite activities from our Puerto Rico trip! ABSOLUTELY RECOMMEND. Must go!

We planned a last minute trip to Puerto rico and doing the bioluminescence bay was on our bucket…read morelist. I researched the main areas on the island to do it and chose this area because they tow the kayaks out so you don't have to paddle far. With little kids and doing it late at night, this was a factor for us. It did not regret my choice and this company did a great job! First off, we were late and they waited for us. Our group was 10 people and we headed out. It was a perfect night weather-wise as the sky was a bit cloudy, but you could also see the stars. The cove they take you to is quiet and calm, although there are other groups there. We got 1 hour of total time on the water, so you could split it up however you wanted. We kayaked for about 20 minutes and it was so cool, watching the glow everytime you paddled. There was a corridor leading out of the cove you could paddle to, but we decided not to do it, who knows if it would have been darker out there. We swam for the rest of the time and it did not get old. Splashing around the glow was incredible! You have life jackets on the whole time as it is pretty deep. They gave you drinks on the way back to enjoy!

We booked the bio bay boat/kayak/swim tour and it was pure magic. Go on a night with a new moon and…read moreexpect to be wowed. We did the 7pm tour because we brought young kids, but the 9pm might have been even better. My 11 year old said this swim was more magical than Disney world. A truly once in a lifetime experience! We've also done the bio bay in fajardo and that was cool but this was above and beyond, probably 100 times more bioluminescence

What an awesome experience! Our tour guides were amazing and patient with me and my 74 year old…read morefather Basically drove like turtles cause of my father, but one of the tour guides waited patiently for us, while the rest of my family was ahead. The natural reserve is the most beautiful scenery I've ever seen. The best part was the gorgeous mangroves, where the Gilligan island was filmed. This was an awesome experience, Thank you Eco Water Adventure. Please support Puerto Rican small businesses Sorry I only took videos of my family during our tour. I did not get a chance to take pictures, but trust me this tour is amazing.