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    West Elm Motors

    1.0 (2 reviews)

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    8 years ago

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    Cox Chrysler Dodge Jeep Ram

    Cox Chrysler Dodge Jeep Ram

    2.8
    (20 reviews)

    Cox Dealership, specifically Kevin was not honest and is a continuing reminder why people tend to…read moredistrust car salesmen. My experience: I had a 2023 Tacoma that I was in contact with Kevin about. I called to make sure the truck was a manual . He said it was and that he personally saw it. Kevin called back and left a vmail that is was a typo and it is an automatic. I called back and he said I could leave a deposit for the truck assuming they would honor the online price (32,985). Kevin said "Yes, we have to honor our online price and advised it would be higher $34k out the door. He said he would call back for the FaceTime required before the deposit. Kevin called back and said he was sorry but his manger Tim Lang took a deposit for it already. He was not able tot give a clear answer on a few things, but would reach out if it changed and said he was sorry as he "could hear the disappointment in my voice". Later that night the listing changed to 42,990. Had my friend call the next and see if it was available. Barbra advised my friend it was available and has had no deposits on it. They even sent him a video of the truck. If the price was wrong and needed to be adjusted, I get that. However, advising a customer that you will honor a price, then having a deposit taken be the reason it falls through, and going up on the price moments later, appears to be bad faith practices. I did reach out to the sales manager, Tim and the owner, Bill but have had no response.

    took my truck in exchange for oil and the waiting time was two hours when I was in the waiting…read moreroom, I looked at two men, I imagined they were mechanics and I thought, hopefully, I would not drive my truck, one of these, and so it was my steering wheel full of grease, the door panel completely muddied with oil, if you have a people working on customer cars, provide them with clean clothes to avoid these incidents, I left in a hurry for an appointment that I had, by the way, lost because of its delay. What a bad experience!

    Rush Auto Sales

    Rush Auto Sales

    1.0
    (2 reviews)

    HORRIBLE experience from the first week of purchasing! I put almost 5,000 down on a truck from rush…read moreauto and first week of having it i had nothing but trouble starting with heat not working, horrible oil leak, power stearing leak, MISSING A AIR FILTER and MOST IMPORTANTLY A CONSTANT JERK THAT I MADE RUSH AUTO FULLY AWARE OF THE FIRST WEEK I HAD IT! I believe they pulled it straight from a auction without fixing ANYTHING before selling! I asked them was it ready to be sold because it still had a auction sticker on the windshield and they said yes! WISH I HAD TOOK IT TO ANOTHER MECHANIC FIRST BEFORE DROPPING ALMOST 5,000 DOWN PAYMENT! They got There mechanic to fix the heat AND IT STILL DONT WORK PROPERLY! AND HE didn't do anything about the strange jerk, shift factor and said they didn't notice it when they had it. I tried getting ahold of them a few times in the past month about this jerk that they new of but no reply so i took it to a mechanic in the area and was told this truck has a blown head gasket and bad injectors causing the jerk and loss of power! After calling ruch auto back about this they said they WASN'T GOING TO DO NOTHING ABOUT IT BECAUSE WE ARE ALMOST 3 MONTHS IN WITH THE TRUCK EVEN THOUGH THEY KNEW THIS TRUCK HAD ISSUES GOING ON BECAUSE I MADE THEM FULLY AWARE OF THIS AND HAVE TEXT MESSAGES TO PROVE IT!! Now i have a estimate of over 5,000 to have it fixed!! Getting ready to file court proceedings to deal with this! BEFORE YOU BUY ANYTHING FROM RUSH AUTO GET ANOTHER MECHANIC YOU TRUST TO LOOK AT IT FIRST!!! OR DONT BUY IT!

    if you're thinking of buying anything from this rush auto test drive and take vehicle to a…read morecertified mechanic!! he doesn't want anyone to test drive his cars because he knows that most of his cars have problems! he shouldn't even be in the car selling business because he clearly doesn't know what he's doing neither does his wife. i know this first hand because i've been to his car lot! very shaddy!! i wish there was a half star because his business is to get over on people!

    Kastrati Auto sales

    Kastrati Auto sales

    5.0
    (3 reviews)

    Bought a car from them in August of last year for a salvaged title Chevy, first time car owner and…read morethey made the process seamless and headache-free and haven't had any issues since. They did their job extremely well and I would definitely recommend to anyone in the search for a vehicle. They filed everything really fast and I love the car. 2019 Chevy Malibu RS

    This is the BEST DEALER EVER! I was looking for an affordable car in good condition, $17,000 and…read moreunder. I'm a 18 year old girl I was really looking for as new as I could get with the less miles the better, I was really not expecting to find one. But this dealer had a 2019 Honda accord sport in AMAZING condition to be a salvaged/ rebuilt title car, only 60,000 miles on it. They were 100% honest about the history of the car and showed us pictures of the accident it was in, offered history of the work that was done to rebuild it and everything. When we went to get the car they let us test drive it and even offered for us to take it to a mechanic, We bought the car the same day because I fell in love with it. After about a week or 2 of driving it the airbag light same on, I contacted them and they told me to bring it up there. They kept the car and fixed the airbag wires that were ineffective, AND they pointed out that I had a small slow oil leak that they said there mechanic didn't catch before it would've been about a $1000+ job for a fix and labor for a mechanic to fix and they fixed it for free!! They even drove to Greensboro to get the part, AMAZING service. They filled the car up and while it was in the shop for about a week they gave me a really nice Subaru that was wonderful. I have never met another dealership that points out something that's wrong with the car knowing I didn't know about it and paid to fix it, gave me a rental car and filled my car up before they got it back to me. When I need another car in 6 years I know where I'll be going! Would recommend to anyone in need of a good reliable vehicle sold to them by someone who isn't being sneaky and is loyal to there costumers even after the sale is made.

    County Ford Sales

    County Ford Sales

    2.7
    (30 reviews)

    This review concerns the Service department at County Ford, rather than the Sales department (which…read moreI'm sure is also just great). My partner has a 2013 Focus Se. With less than 100,000 miles, she ran into a manufacturing flaw that impacted some of the Focuses from that year. After getting opinions and estimates from other trusted local mechanics, we brought her Focus to county Ford. Their service department head, Richie was very patient with our many questions and our obvious frustration, after being without a family vehicle for some time. Richie was careful to explain the details of the problem to us in layman's terms and really bent over backwards for us to resolve the issue. We were astounded at the level of personal care given to us to understand our situation and to make it right. I wish more large companies would make individual care for their customers a priority like County Ford did. Thank you!

    If I could put 0 stars, I would. This is a horrible place to do business. The only part I liked…read moreabout this place was the sales assistant who helped us find a truck. She was sweet, I can't remember her name. The part that was horrible was the financing. My son was adamant about getting a F150. We found one he liked and needed me as a co-signer. The day to do the paperwork, I was not with him. He was only able to put $1000 dollars down that day as that what the bank would allow. I went with him a week later to put down the rest of the money. We worked with Dulce and I'm not a fan. She caught an attitude first when I told her we didn't want the RESISTALL as it was OPTIONAL AND $999! She made a lot of awkward conversation and quickly went through the paperwork. She kept talking about random topics and was distracting. (Probably for a reason). She said we owed another $2000 dollars with a $75 processing fee. We paid that and she said she would send the paperwork through email as she did not have anymore USB drives to put it on. We never received any paperwork. About 2 weeks later, my son kept getting phone calls saying we still owed $750. Dulce never mentioned this money when we signed the paperwork. She said she "thought we needed more time to gather the $750". This was not true. I called the lending company and they said they had everything they needed. I then spoke with someone else at County Ford about the situation and he was rude saying "your son was well aware of how much he owed" and did not care that Dulce made the mistake. I asked Dulce that day we were there if there was anything else they needed from us and she said "no, you're good to go". Don't go here because they're rude and disorganized. I highly recommend Cox Toyota close by. They're amazing, clear, and professional, County Ford is not. And my son has had this truck for about 3 weeks or so, and it's having problems. I will NEVER go back there again.

    West Elm Motors - car_dealers - Updated August 2026

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