This business is very unprofessional!! I was looking for a…read morenew aesthetician due to my old aesthetician moving and decided to try them out based on the reviews. I booked my appointment for 4/24 at 6:30pm. It took me 32 minutes to get here, including finding parking. I walked to the door and realized no one was at the location. I knocked, and called several times, NO Answer!!! After the fifth call, I finally got a text message. The message basically stated that she had an emergency and could not do my appointment. I did not receive a phone call or a text message telling me this prior to getting to the business. Then you text me instead of answering the phone. Very unprofessional!!! I expressed that no one even contacted me before coming here. I would love not to have driven here and burn gas, because gas is not cheap!!! She said that she did NOT have my number saved and could not reach me, but I made the appointment just the day prior and she asked me for my number so whose fault is that? I honestly think she messed up, and got her days mixed up when she booked my appointment, because on her door the hours of operation for today are from 10 AM to 5 PM, remind you she made my appointment for 630pm. I also noticed that any other day she usually opens till 8 o'clock so I believe she just blatantly forgot about me based on this..... Nevertheless, she's unprofessional, and I will not go back to her, and I will not recommend her!!!

I had a wonderful waxing experience here recently. Corinne was efficient, friendly, and gave me…read morewhat was possibly the gentlest wax I've ever had. She uses soft wax (the kind removed with strips of cloth), which I think is less painful, and it was warm but not hot. Overall, just a very positive experience. The studio is one door down from Dangerously Delicious Pies on the Square, so street parking is usually not an issue. It is on the third floor of the building and I don't think there is an elevator, so beware of that if stairs are a problem. I also got an amazing deal through their website, which had a half-off deal if you pre-paid. I believe they also do Groupons sometimes, so look out for deals!

I've gone here only a few times but for the services I got, I wouldn't think about going somewhere…read moreelse. They recently moved to a new location and it's so nice and relaxing. The staff there are very welcoming too. I went there for a wax and my first spray tan. I called them a few different times to ask questions before my appointments and they were able to answer any question I had and make my nerves go away!

10/10 Service! I was…read morevisiting from out of town for a cruise and needed a little help with my bikini area before setting sail. Online booking was quick and easy, and I appreciated being able to share additional information ahead of time so they could better tailor my service. From the moment I arrived, I received a warm welcome. The service was efficient, yet I never felt rushed. I got exactly what I asked for, and the experience exceeded my expectations. Chloe was fantastic! She has such a friendly demeanor, and her expertise was immediately evident. She minimized discomfort, and our fun conversation was the perfect distraction. When I return to Baltimore, I'll definitely be back to try some of their other services. Locals are truly lucky to have such professionalism and charm right in their city. I'm officially ready to rock my itty-bitty bikini and cruise away! Highly recommend Chloe and her team!

Randi has been my stylist for 4 years and in that time, my hair has thrived. Randi does not just…read morecolor/cut your hair. She understands what your hair needs to look & perform at its best. She gives advice & recommendations and has never led me wrong. In Randi I have found not only a hair stylist but a complete beauty consultant! I recently followed Randi to the Fells Point Salon from Neals in Mt Vernon (which is a block from where I live). I admit I was not excited about going from a 1 block walk to a couple mile drive, but what I have in Randi was just too valuable to overlook. I am very happy with my decision. This salon is very friendly & comfortable and the parking has never been the issue I thought it would be! I highly recommend Randi if you are looking for a new stylist who really takes the time (and has the expertise) to understand the individual needs of her clients.

Emma is a highly professional and multi-talented hairdresser with sharp skills, extensive…read moreexperience, and a tender heart. She has the eye of a Master and is extremely good with cut and color. You feel like a masterpiece after your appointment with her. I've been coming for her services for the past 6 years, and she never disappoints. She is easy to become friends with. The entire atmosphere in the salon feels like home, and they always have a cup of delicious coffee and a snack for me!

I took a chance on Zina's with a Groupon purchase. I was able to be scheduled for a MUCH NEEDED…read moremassage right away. Zina's co-shares a location with a hair salon and spa. I was unsure where to go so sat around for a while after I arrived - then finally asked a hair stylist to contact Zina's. Someone came to get me shortly thereafter. We went up to the 2nd floor where the massage rooms are. I needed to use the restroom and was amazed by how large the space was. My masseuse directed me to the massage room we would be in. He told me to take a seat and asked why I was there or what I needed, something to that effect. I told him I'd recently moved and all my joints ached. He left me to get undressed and on the table, then returned shortly for the massage. I'd say overall it was an excellent massage. I'd let him know during the session I liked a lot of pressure, which he mostly provided for the rest of the massage. After the massage, I felt like new person and my joints no longer ached. Overall, excellent visit. I've never had a male masseuse before and I do feel I was a little uncomfortable about that, BUT, I cannot deny how good my body felt afterward. I'm working on getting over myself, lol.

Not the best customer service. Gift certificates expire after 1 year. The certificate does not…read morestate this and was for a large amount. Buyer be aware!

have been a loyal client for over a year at the Boston Street location and have made it very clear…read morethat I only see one person in particular for my services, which is common and reasonable given the personal nature of Brazilian waxing. Despite this, the last three appointments have been mishandled: 1. I was incorrectly booked with someone else, despite my clear preference. 2. I waited nearly 20 minutes past my rescheduled appointment the next day before having to leave. 3. Today, I was notified once again of an issue with my appointment and offered another reschedule. I am thoroughly confused why the Manager would book me when my requested person isn't in?? This has now cost me significant time, trust, and patience. Being offered other estheticians after I've made my preference known is not acceptable for this type of service. This is completely unprofessional, negligent and a poor representation of this corporate brand.

QUALITY VARIES DEPENDING ON THE TECH. I had a very nice but inexperienced tech miss some spots. I…read morecalled in and the receptionist was really nice booked me for a free touch up same day. When I came in for the touch up the new tech was honestly pretty rude and ended up saying she couldn't even get the hairs left behind. Overall pretty disappointed in this service.

Everything was just right, the service and the cut. Will be back. I loved how friendly they were…read moreand the vibe. My first time and was very satisfied

AWESOME highlights and cuts every time! I have been coming here for a few years and have never…read morebeen disappointed. Great results, friendly and timely service, and more than reasonable prices. Love this place! Love the whole experience!

I'm extremely picky when it comes to nail salons, and after years of searching, I can honestly say…read moreI've finally found the one. This place is consistently spotless, which is so important to me, and the entire team is incredibly professional and knowledgeable. Every single visit, I'm blown away by the quality--my manicures and pedicures are always flawless, the shaping is perfection, and they work so efficiently without ever feeling rushed. On top of that, the communication is great, the products they use are high quality, and the pricing is very reasonable for the level of service you get. I've never had a bad experience here, which is rare. If you're as particular as I am, you'll appreciate the attention to detail. Truly five stars all the way--couldn't recommend them more!

I've been going to Pamper Me for about three months now, and I can honestly say it has quickly…read morebecome my go-to salon. From the very first visit, I was impressed by how efficiently they run things without sacrificing the quality of their work. You're never sitting around waiting for hours, yet somehow every service comes out flawless and long-lasting. It's rare to find a place that values both speed and precision. The staff is always friendly and professional. Even though the service is quick, they never rush through the details. My nails always come out clean, even, and beautifully shaped. The salon itself is clean, bright, and relaxing. Everything feels fresh and organized, and you can tell hygiene is a top priority.

I loved my hair color, but I'm warning others to keep their credit cards close! After using it to…read morepay for services, my card was zapped and the thief purchased food and airline tickets. This was the only place my card was out of my hands. Get trustworthy staff :(

Jenny is awesome. She takes the time to understand what you're trying to achieve and how your hair…read morewill respond to what you're trying to do. Definitely recommend.

I normally get my eyebrows waxed but couldn't get an appointment before the holidays. It has been…read moreat least a decade since I last had my eyebrows threaded. I walked in and was taken care of immediately. The space was clean and the service was fast. The staff were kind and attentive. I paid $15, which I thought was reasonable. I'll definitely return in the future.

Stumbled in here during a visit to Fells Point and I'm so glad I did. They were attentive, quick…read moreand helpful. They have a nice setup here and are very informative when it comes to quality service.

Wish I lived in Baltimore because I could have excellent nail care provided by either Chin or An,…read morethe husband & wife team who own and operate this neighborhood gem of a nail salon and spa, on a consistent basis. My nails were in horrible shape when I landed at BWI so, within my first few hours of getting settled into the row home where I was cat sitting for a few days, I began searching through local nail salons and reading their reviews. Enchanted caught me hook, line, and sinker! The team here has a true and steady local following, and now I know why firsthand. Chin believes only in soaking off the existing nails and will not hurry the visit by using the grinder most places use. He explained to me that it wears away at the strength of my natural nail and that I should insist my nail salon back home takes the time to soak off my nails. With that being said, Chin took great care in getting my very damaged and very short nails back to looking really nice, and we agreed only one tip for a nail that I had bit off so short it was painful. An chimed in on the color selection, and the two of them got me to a beautiful shade of champagne. As I sat in their salon, I lost sight of the fact that I was right off Eastern Avenue. The atmosphere is tranquil and very relaxing. Good conversation was shared between the owners, another team member, and two regulars of theirs who were super pleasant. In fact, An was kind enough to text me that they were running a little behind for my appointment and also mentioned to look for the blue awning off of Ann Street. If you are fortunate enough to live near Enchanted I highly recommend you get there soon. And if you are visiting Baltimore and in need of nail care as I was last Saturday then call them up for an appointment!

My partner has gotten her nails done from here 2 times and has loved it each time. They don't chip…read moreor break at all. There is 3 nail techs that are here and each of them spend time with the nails and go through the same process so no matter who you get it'll look good regardless. Prices are reasonable as well and it's nice and cozy inside. Just keep in mind you have to schedule an appointment, they do not take walk ins. The number you can call is also a number you can text for appointments to make it simple and convenient!