I was pleased to have found Joey Alvarez and (Pastor) Rico Almiranez and FV Senior Homes. They run…read moreseveral board and care facilities and enabled us to place my father in their care, close to his home, during an extremely difficult time for us. The staff at the San Vicente Street location, Pina, Delores, and all were wonderful to work with. Everyone there was very caring, compassionate, and helpful. I highly recommend Fountain Valley Senior Homes.

Assisted Living facility Huntington Terrace is a reasonable pleasant place for the elderly. Could…read moreit be run better? Sure, but also this is a tough business to be in. All depends on the staff - as any hospitality establishment HT is also "suffering" from the permanent turnover and this is hard on the residents. Nevertheless, I would like to mention several team members who go well beyond their assigned duties: Rosa&Nat in the dining room; Emily&Elsa caretakers and Stephanie&Wendy med-techs. When I run the place, it will be about 25% better

Moved my parents here 3 years ago and so glad it's worked out. Gave them the choice of 3 local…read moreplaces and terrace was the winner. Most places are very quiet and not many people. My parents are very social and terrace by far had the most active people on our visits. My dad's mom was here 40ish years ago and we were happy back then as well. So many activities each day to keep them busy. I always tell people it's like a cruise ship life at the terrace. My mom has gotten very close to a lot of the staff there as well and has so many new friends

Cielo Vista Senior Living was extremely accommodating for my grandmother. The staff and the owner…read morewere extremely attentive and made sure to check-in on her and keep others in the loop if they would be assisting her during her time here. They have a strong sense of care not only for the residents, but for the families involved as well. Really appreciate the care, communication, and effort this facility and its staff provided.

My father has been at this senior hospice center for the past six months, and I can say without…read morehesitation that this place is extraordinary. From the moment he arrived, it was clear that every staff member here is deeply empathetic, caring, and genuinely passionate about their work. The care team has shown an incredible level of patience and compassion, even during some of my dad's most difficult moments. The director is truly gifted--an exceptional leader with remarkable people skills who sets the tone for a kind and professional environment. The staff are problem-solvers who handle challenges with grace and humanity, always putting the residents' needs first. The facility itself is spotless and impressively organized, and the daily activities they offer bring real joy and stimulation to the residents' lives. I've visited weekly for the past six months and have seen firsthand how consistently excellent the care is. When a loved one is in hospice, you want to know they're safe, respected, and treated with dignity. This hospice center has given our family that peace of mind and more. I am endlessly grateful for the care my father continues to receive here.

Westminster Terrace staff are always so kind and helpful and they deal with both the residents and…read moreguests with a high level of empathy, care, and personality. The property is well maintained with many options for the residents. I'm glad we found Westminster Terrace!

After moving my Dad into his first assisted living home, we were pleasantly relieved seeing the…read morecaregiving team in action! Gabby, Eduardo, Arlene, and the rest of their team is caring, loyal to their residents, and they show happiness in their role here. We hope Dad loves his new digs and we are glad we decided on Westminster Terrace!! Special thanks to Sofia and Leah!!

We had my mother stay at Magnolia Palms to regain her strength after a long hospitalization from…read moreHoag and a skilled nursing facility and had great care. Kim and Chris made my mom feel right at home, and the caregivgers were great with her. The home was very clean and the meals were excellent! My mom's only complaint was that she could not enjoy the meals because of her diabetic meal restrictions. Kim got our mom strong and independent to return to her home. We highly recommend this board and care. Thank you!

Never expected needing to find a board and care facility for my family member. It was a transition…read morefrom rehab to home. This was all new to us - how to find a place and find a place we like. Our placing agent recommended Magnolia Palms. We end to check it out and the owners Kim and Chris were very patient with myself and my family. They answered all our questions made us feel at ease that my family member will be well cared especially since we were not local. Setting up the contract was pretty straight forward and they are electronically savvy. The facility is brand new very comfortable. The rooms are pretty good size and very clean. The staff there was very attentive and addressed all needs. We lived up north and never worried about our family member's care. We were extremely happy and felt they treated us like family. If you are looking for a place for your loved one and want them treated like family, consider here!

I have been a resident at Carmel Village for 10 months. The grounds are beautiful. There are a…read morelot of activities provided like exercise, crafts, concerts, bbq's, luau, meals, and movies. They also offer offsite trips to stores, movies, museums, doctor appointments, etc. Their finest asset is their staff. Kudos to management on the calibre of their people. They make a house a home with their caring ways and personal attention. I am very fortunate to be in such a loving environment. I would highly recommend it for any loved one. Sheila Ward

Carmel Village is an acceptable place for seniors who are still fairly independent and only need…read moreminimal assistance, meals, and basic housekeeping. However, once a resident requires a higher level of care, our experience was extremely disappointing. My mom lived at Carmel Village for two years. During the last four months of her life, as her care needs increased, the quality of care declined significantly. While Carmel Village charged additional fees for every added service--which we understood and expected--the care that was promised was not the care that was provided. One of the biggest concerns was the call button service. We were told that staff strive to respond within 10 minutes, whether a resident needed help picking up a dropped remote or had fallen. During the first two weeks after my mom began using this service, she regularly waited 20, 30, and sometimes 45 minutes for someone to respond. We met with Ruby from the office, who apologized, said she would address the issue with staff, and even told us she would personally respond if it ever exceeded eight minutes. Unfortunately, we never saw that commitment reflected in what actually happened. 2 months later, after my mom returned from the hospital on hospice, the problems became even more serious. Carmel Village charged us a fee for coordinating with our outside hospice provider, but we repeatedly found ourselves reminding staff when medications or supplies were running low because many caregivers seemed unfamiliar with hospice procedures. My mom was bedridden and had physician's orders to be repositioned every two hours to prevent pressure sores, yet there were many times when my sister and I were there for hours without anyone coming in to turn her. We also found ourselves constantly correcting mistakes involving meals and medications. My mom remained mentally sharp until the very end of her life, and it was heartbreaking to watch her concerns be dismissed even though she was often correct. Instead of being able to spend our time simply being daughters, my sister and I had to be at Carmel Village every day for several hours just to make sure our mom received the care she needed. During the final three weeks of her life, we had already begun making plans to move her to elsewhere because the situation had become so concerning. We also involved the Long-Term Care Ombudsman and held weekly meetings with the Carmel Village director, Mandy, and her staff in hopes of improving communication and resolving ongoing issues. Unfortunately, many of the same concerns continued from week to week, and Mandy often responded as though she were hearing about them for the first time, It became she is very out of touch about what really goes on in the rooms of the residents compared to what she THINKS the Med Techs and Caregivers are actually doing. We observed it all first-hand by sitting in my mom's room for hours every day. Choosing an assisted living facility is one of the most important decisions a family can make. Based on our experience, Carmel Village may be suitable for someone who only needs minimal assistance, but I cannot recommend it for anyone who requires significant daily care or hospice support. The promises made did not match the care my mom actually received, and I would not trust Carmel Village with the care of a loved one whose needs extend beyond basic assisted living.

A long-time elderly friend was just moved here unexpectedly by his son. My husband and I tried to…read morevisit and was stopped by security and asked to leave his room until our visit was okayed by his "power of attorney". The facility director then asked us to leave as we were "not invited" by the resident whose cell phone and address book had been taken away. Feels a lot like prison. Can't be good for our friend's mental or physical well being. Police were then blocked from doing a mental health check.

You could improve the food in the memory center. I have a friend in there and he's been in there…read morefor a while. I had dinner with him the other day and we had a cold dinner. You had a choice of chicken and spaghetti noodles with the breadstick and broccoli or you could have shrimp scampi with some spaghetti, noodles breadstick and some broccoli and unfortunately!

I had a loved one here after a hip replacement. I could not be happier with the care here. They…read morewere recently remodeled and it was clean, bright, and smelled great (pleasantly surprised). They have an amazing team. Andy and Cheryl were amazing from start to finish, true patient advocates! Rehab team was so encouraging and friendly! Let's not forget the nurses and cnas, they are truly angels! So kind and helpful! If you have a loved one needing rehab and nursing care this is your spot! Now my loved one is at home thriving thanks to them!

I think they can approve everything. If you have a loved one go there make sure you get everything…read morein writing. Always believe in what your gut tells you. I don't have to give you all the facts but they took my brother to the doctors appointment left him on a gurney without a wristband of where his location is but yet two people from the state Stuff said he has a band on he didn't have it that day they took them off and so without my consent and I'll leave it at that. They said he denies it my brother says I think they think I can feed myself can't feed himself I've never seen them feed them so that's all I'm gonna say the rest will probably be in the Orange County register or the news. If they had a -4 stars there would be -10