our experience was extremely positive. we had new cockpit cushions made, a new custom dinghy cover,…read morecustom fender covers and one other small job. the quality and speed getting our work done was unbelievable. Debbie is a PRO and very pleasant to work with. we highly recommend this company

5 star business they helped me with three different jobs. Isenglass replacement , canvas repair and…read morea custom cover for our dinghy. Debbie is great , went out of her way to help. Quality work , timely and fair pricing.

My first review was too long, basically a professional mechanic that's willing to work on outdated…read moreinboards is tough to find so Scott gets credit for taking on the job I bought I bought a boat from a guy based off of phone conversation so I'm lucky I was able to start it and drive away. Barely the boat had major issues was actually in danger of sinking thank good Scott fixed all the bilge pumps and checked everything but there's some issues. They're just too much like a pitted rusted after cooler that eventually linked frozen seacock was never serviced with my fault for not checking service records. If ever buy an old boat make sure those service records are complete. Make sure they change that impellers and the bolts have all been lubricated especially seacock. The saltwater flushing for those engines and if it gets stuck in there the engine could get ruined quickly. This place had a lot of parts and it didn't they'd find it for you. They were very expensive but basically it comes to this : unless your a multi. Multi-millionaire not just a millionaire a multi-millionaire don't buy a boat unless you can fix everything yourself because a million bucks isn't going to save you

Scott and his team at S&S Marine do a great job. Regardless of your issue, type of boat/engine they…read morework quickly and efficiently to resolve whatever problem you have. I've purchased two boats from them, have had them both serviced and stored there and have nothing but praise for their professionalism and care. I would highly recommend S&S Marine for all your boating needs.

While they do good work, prepared yourself for sticker shock and for an attitude if you have any…read morequestions. I had work done and found the manager to be combative when I had questions about which propeller was appropriate for the application. I ended up going with his recommendation but he was very offended when I wanted to get a second opinion. Later, when I asked to be aboard my own boat for sea trials I was told that they did not allow it. Had the manager allowed me to be on the boat and had been able to ask questions, I would have much better understood the functioning of my new propeller. Sadly, I had to talk to other owners and the manufacturer as a sorted though questions. Later, when I approached the manager about hauling the boat for a few weeks, he made it very clear that he wasn't interested in doing business with me, even going as far as saying "I just don't like you." Not a great look.

Very nice and quiet area. Loved the block party for their dock holders. Need a boat dock. Come hereread more

. I was in a store store number 29413. It's a DSW at Waterford in Connecticut . I was told by the…read morerude lady Afroo, there were only two people working, however, my husband and I counted four at the time. There was not one person on the floor, so I asked for help from a lady standing in the back room, right by the swinging doors. I asked her if she could help me with some Berkinstocks and,she said right as I pushed the door to a crack, You are not allowed back here it is for employees only and she said shut that door I was not even in the back room, I was standing on the rug. Again she said, You can't be back here so I told her I need help ma'am. The Young lady at the register called about 15 minutes ago. All she would say is, Shut the door I'll be with you in the min. She got on the radio and called for someone to come help me as if she couldn't help me, why? I am disabled and needed help getting a pair of shoes and ask questions about the shoes. The ladies name was Afrooo , she was very very rude walking out of the back room of the store, with a very loud cart. I asked her if she was the store manager. She told me she was, when infact she isn't and she refused to give me the store managers name. she was carrying on as we were walking toward the front and I asked why didn't you just come help me instead of telling me you'd be right with me as she pulled a very loud cart. I do want to mention, she did ask two black ladies if she could help them. I assume she must be prejudice. She was extremely rude, simply because I asked for help. She should not be in any Management role. This is the second time I have had "Attitude" and "Poor Service"from this DSW location.

Stopped in as we hadn't been here in awhile. Always organized and generally clean, although a…read morecouple areas could have been fixed up a little more orderly. 4 starts as it seemed a lit of the popular sites were missing the size we were looking for. Good clearance section in the back area.

I forgot to finish this review some time ago. This is the marina where one of the workers likely…read morecut my outrigger lines over the winter and I had to walk out and move to a real marina in Westbrook, pilots point. I had actually apologized to him over a situation and after I apologized that winter, someone cut my outrigger lines. Have a good life. I hope the 300 bucks in time it's spent rigging my outriggers again made you feel good. Oh that's right! And you also accused me of getting my boat waxed by you guys for free even though I paid $350 for it. What a joke cedar Island Marina is. Trash

Sometimes one employee is capable of doing their job well, but don't go above and beyond. MaryJo…read more(presumably does her job well) but went OVER AND ABOVE to help me out printing an important document for me. She illustrated what it means to be customer focused. She was very gracious and helpful. Cedar Island Marina obviously gives its employees the empowerment they need to service their customers. The facilities are clean and well maintained. MaryJo's attitude and excellent service just put the cherry on top. THANK YOU! I'm assuming her employer(s) know how good she is (who knows maybe she is the owner) but sometimes it needs to be pointed out.

You will not find a nicer marina on the CT river! The crew is helpful, you are protected from the…read moreweather from almost all points of the compass, and are on an island in a very safe environment. A complementary ferry service is available on demand to take you into downtown Essex where you can visit the iconic Griswold Inn, the Black Seal and a number of other fine restaurants all within easy walking distance. Two marine repair facilities are within 100 feet of their docks. I just finished the Americas Great Loop and have seen a lot of marinas. I really don't know how anyone could want for more than Dauntless Essex Island Marina.

This is the second year in a row they've pulled the bait and switch on us. They over promise and…read moreunder deliver. They totally screwed us with dockage. We were 3 boats suppose to be together on the river side. They threw us in the back of the marina where there's no view and no wind. You literally have to cross over mud piles to get to the pool. They put one boat in front of a launch and promised to move us all to the front of the marina then only moved the one boat only because they needed the launch. Lied. we look at mound of dirt and machinery . It's filled with bugs everywhere and the crew straight up lies to your face. The marina has huge chunks of wood floating everywhere. The restaurant is barely a restaurant and the hours they are actually open are ridiculous. I will never come back again. Ever!!!

For the past 12 years I had services my 90hp Yamaha engine at Boats Inc and they were a very…read moretrusted service destination. This year, dealing with the service department became a $1588 nightmare when having to change gas filters. During our first trip of the year our engine (having used Boats Inc, to change oils and winterize the engine) stalled and we had to be towed back to shore. It looked like there was some problem with our gas supply to the engine (most likely clogged gas filters). We made a service appointment on a Monday morning and dropped off the boat, with an understanding that they would diagnose the problem by Tuesday and provide an update. Tuesday, and Wednesday went by without hearing anything. On Thursday afternoon I eventually called back to inquire what was going on. The explanation I received was that the gas filters were indeed clogged and the technician had replaced 2 of the filters. They needed a 3rd one that was not in stock and had been ordered. I was then told that they would provide me with an update. I was not given an estimate for the cost either. On Friday I had to call again and I was told that they had replaced the filters, but the gas tank had some micro openings and that they would not be able to guarantee their work, if I did not replace the tank. They proposed to look up the cost a replacement and let me know. Again, I did not hear back from them. Finally, on Saturday I called them to inquire what was going on, only to hear that they had not found anything. At that point I asked to pick up my boat, only to be told that the gas tank hose was not connected to the engine anymore and that the technician was out. I got frustrated and asked them to reconnect the hose and that I would go by to pick up the boat. when I got there, I was told that I could just put some silicone around the gasket and that could prevent any future issues. I then received an invoice for $1588 that indicated that they had put in 8 hrs of work !!!! on the engine (the price include a 2 hr labor discount)... When checking online the suggested repair price was closer to $ 400- 500 indicating only a couple of hour of work for my particular engine and problem. The whole interaction and charge has completely evaporated any speck of trust that I have for their service at this point.

Five plus five stars for service and expertise. If you have a Yamaha outboard, this is the place…read morefor repairs and new purchases. Beautiful marina and outstanding customer service. Highly recommend if you seeking a new or used boat. They also have a large marina with a pool. Location is perfect for the serious fisherman.

I came here two times in the past week, once to browse and then again to purchase. I stopped in, in…read moresearch of a new pair of sunglasses which when I went over to where they all were, I couldn't find a price on any of them. No tag or no sign nearby. Lo and behold, I did find a pair that I really, really liked on Tuesday. I went home and tried to find them online, but to my luck I couldn't find them anywhere. When I came back on Thursday and was approached by a sales associate asking if I needed any help and I told him the exact pair that I wanted. He bent down and looked in the drawer where all of the new fresh pairs were kept. He takes out a pair and says oh these are them, and I said "no, I'm sorry they're not, they're not the right color." He said, "yes they are, they are the same model number as the one you just showed me." (Rodinara MK5009). I told him that through my research I noticed that there are four pairs they go under this model number, but they are just different colors (Silver, gunmetal, rose/pink, and gold). He said, "oh well, we just go by the MK4digit here." You could tell he was getting slightly flustered because it was apparent that I was more knowledgeable in the product that he is supposed to be selling to me. Thankfully not too long after, we found the exact pair that I wanted and I went up to the register. During checkout, I felt extremely rushed. I understand it's supposed to be a quick transaction, you know, the usual swipe your card, sign, etc., but it just seems like he couldn't wait for me to leave so that he can move onto the next potential customer. Nevertheless, the store is incredibly clean, welcoming, and thankfully stocked.

It's like heaven, if heaven is made of leather and full of pretentious salespeople! In all…read moreseriousness, for the ladies with an affection for expensive handbags, the MK outlet allows you to fulfill your needs at a slightly discounted price. Still not cheap, but more reasonable than if you were to buy the bags at Nordstrom. And we all know what it means when you get a purse at a discount price...it means you can now afford to buy the matching wallet! Now that everyone and their sister owns a Coach bag, I've moved on to MK. I don't always find something I like, but sometimes I hit the jackpot. The staff obviously work on commission, because they fall over each other trying to help you. Which works out well for the customer because they are so eager to please. Last time I was there, buying a lovely spring bag, an employee simply overheard a conversation I was having with my husband and ran over with a wallet that doubled as a wristlet. Exactly what I was looking for! You can't beat that. Make sure to stop by the management office first for the AAA coupon book, and you'll save a little more.