Pretty sure this place is owned by two billionaires Gary and Mary West. These two should be fined for what they're are charging for gas. 60-70 cents more a gallon. Maybe they need the money to give it to the kids they don't have . These people creep me out. Meanwhile they have millions in horses, but can't give the people cheaper gas. The employees here seem off too. read more

I love coming here very much because I like to buy delicious snacks and sodas, good service, great value, and a good selection. read more

West Mart - West Mart. - Gas Stations Near Me - Carlsbad, California

So rude and unhelpfull, night closer on 3/3/26. Around 7:20 pm Didn't want to help. read more

Most expensive gas in carlsbad. Service is lackluster for the prices. Don't try to get propane here. They are understaffed and won't leave the store unattended so they only fill if two employees working. With break and lunch schedules it results in VERY limited availability and they don't care. read more

Gas station is nice, I come here all the time. Came to get propane today and the woman I talked to couldn't be bothered, because she was doing something. I guess I'll just get my $2 Coke and go. You have to make an effort. At least pretend to care and not totally blow off the customers asking for help. read more

Had the displeasure of dealing with an incompetent cashier name Andreina today. Made a stop for some chips and gas. I paid for my chips and I asked the cashier for my receipt and she walked away and said "it's right there." Yeah it's over the counter where you handle the cashier. She basically made me reach over the counter for my damn receipt. It's the cashier's job to give the customer the receipt in hand. Lack of decency and respect. After that encounter I was infuriated over her stupidity and decided not to purchase any gas from this place. No I do not recommend Do Not! stop here for any snacks or gas. Go to your local Shell or other surrounding gas stations that know how to show respect and give you your receipt in your damn hand instead having you reach over the counter for it. read more

West Mart - Gas Stations Near Me - Carlsbad, California

While I was putting gas in my car and talking to someone for about 5 minutes (phone), a woman employee came out and rudely told me to move my car. It was Monday at 7:30 PM, and there was no one else around. What a crazy experience at the gas station! read more

West Mart - Gas Stations Near Me - Carlsbad, California

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Have been frequenting this gas station for to stop and use the restroom and fill up my work truck, Keep in mind that with 5 days a week, at $70-120 of gas, that's $1800 worth of gas each month. They used to have two open bathrooms, and they were well maintained, then they shut down one of them, and put in hand dryers, and today they locked both for "paying customers" I'm here 15 to 20 times a month and half the staff can't remember . And now they're penny pushing owner thinks this will improve his business. Time to find a better gas station ‍ read more

Went there to refill my propane tank since it's supposed to be less of a ripoff than exchanging. I was charged $25 and they only filled it up halfway. That's a little under $9/gallon, double the advertised price. read more

Grouchy woman yakking with her friend while I wait to put money on a pump. Her friend was blocking the counter so I couldn't hand the grouch the money. She, evidently, expected me to wait for her personal conversation because she gave me a dirty look then didnt load the pump with my payment until I came back in the store. She then comes out to confront me because I didn't put the money down to her liking. Overpriced and caustic service read more

The bathroom was untended to. The soap dispenser broke, the toilet wouldn't flush and the toilet paper dispenser stainless steel was dirty and disgusting read more

I used my cash app card at pump. But cancelled transaction. Never pumped a cent of gas. I was approved but cancelled. Upon cancellation Westmart still charged my account the full balance of my cash app funds. It's been since Friday Dec 5th. 2024. In still waiting for my refund. Brian read more

Yes, I'm giving this gas station 5 stars. Why? First and foremost it's clean! The gas station itself is spacious and clean. Price is comparable to others, some times even better. Convenient location, easy in and out to the 495 off Cannon. Convenient store has great selection of snacks, coffee, hats, sunglasses... Dont get me wrong, I compared this with it's like kind, and this one clearly stands out! Coffee: self serve-typical of gas station, they used Seattle s best and switch over to Arcadia which still has the same decent taste, it's actually better than decent. It's good. On top of the regular little bags of sugar, they have several different types of flavored syrup. How many gas stations do you know do that? Donuts are also good. They are by no means the foodie kind so don't come in expecting top notch service or such thing. Service is nothing special, just the typical gas station kind, well maybe a tad better. Now the restrooms are spacious and clean and this is the reason we use this as a pit stop to and from SD. At 1st it was just stop in to use the restrooms then we noticed gas price was good, then the coffee... read more

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This has got to be the best gas station in the area. Clean restrooms, friendly staff, and the snack choices are great. Always satisfied with my experience, making it a point to come here when I'm in Carlsbad read more

The owner/manager was unreasonably rude about me using his restroom, knocking loudly and kicking me out of it. I can now understand that there is one designated for staff and one designated for customers, however there is no signage and his behavior was ridiculous enough for me to spend the time to write this review. Clearly customer service is NOT important here. While his location may be convenient, I will now go out of my way to take my business elsewhere and no longer support this place. read more

Easy to find and they have such great variety of healthy snacks compared to other gas stations! The bathroom where surprisingly clean for the a gas station! I usually refuse to use gas station restrooms because from experience they are not the cleanest! But this station has it all figured out! Only I thing would change are the gas prices. read more

The worst service I experienced . The girl working 8:21 am 12/21/2023 extremely rude. She was extremely rude to 5 other people, she gives the gas station the wrong name. read more

Great mini Market friendly employees it's clean and close to my home they have a wonderful service

Today is 1/21/23 I go in to this store every day several times a day no problem but this time at around 8:45 pm the Filipino old lady that works night shift was being very very rude to me forcing me to buy an ice cream because I had checked price with her than she proceeded to hold up the line and said some very rude outbursts to me I don't know if she was having a bad day or what but this has to be addressed I spend a lot of money there everyday because I'm a tow truck driver and I'm always in this perticilar area I will speak to the manager about this read more

West gas station off Cannon Rd. Exit has always been our favorite place to fill up. We loved the old West Steakhouse, and the Bistro and even had friends stay at the hotel. We live nearby and have shopped around for the best prices. Their gas prices are always the lowest along the freeway in south Carlsbad and Encinitas. But I'm leaving this review today for the excellent service we received from a gentleman named Luis. He was basically camped out at the propane station. Customer after customer and I felt bad pulling up with my 6 tanks! He smiled and took great care of me like it was no big deal. Hard work on the ground moving, lifting and filling these tanks. When I was done, he finally got to get up off the ground and walk back to the store. But just then an RV pulls up. He smiled and laughed and went back to help that guy as well. I hope he didn't spend the rest of the day there. Haha! Small things but his attitude and customer service is commendable. I'm surprised that this place only has 3 stars. I've had great service from the ladies inside as well. Always friendly. Usually people leave reviews only when they are upset. People who have good or great experiences just come back again and again. Cheers. read more

Bottom Line: Convenient to I-5 Southbound with a great store but pricier than usual gas. I love Westmart! I'm not sure this would be my go to stop for gas but for convenience items, definitely! The store is clean, organized, attractive and well staffed. They have a Coca-cola soda fountain and nice bathrooms. I enjoyed my experience of purchasing a much needed tube of toothpaste and iPhone charger so much that I went back the next days for a drink and gas. My experience the next day was equally delightful - a word I never thought I would use to describe a gas station or convenience store! read more

This gas station deserves more than 5 stars, aside from its very convenient location, it's clean. The bathrooms themselves are the cleanest compared to any other gas station around. There's a variety of snacks and drinks at a fair price. There is also plenty of pumps so you don't have to worry about waiting for an available pump, just drive in and fill up. read more

Rude cashier had to use the restroom and said only customers always gas up my company vehicles there not anymore

Best gas station around! Prices are low, the employees are friendly! My favorite part is that it doesn't sell any alcohol so you never have to go there and get bombarded by people asking for $$$ for booze. I mean "gas" read more

I'm a former customer for years. Today, I went inside to buy Lotto tickets while pumping gas, which is something I've done for years. When I came outside a couple of concerned customers asked me if it was my car. There were two sprays of gasoline shooting out all over the place as the gas had not shut off automatically. When I spoke with the manager, who claimed to be the owner (Asmish Bansal 760-431-7100), he said it was my fault. He said that I'm not supposed to leave while pumping gas and claimed it said so on the pump. It did not say this on the pump. Asmish was very rude to me and I will never go back. The total bill was outrageous because they were very slow processing my requests for Lotto tickets. Beware of dealing with this business with defective equipment. read more

I would give them a zero if it was applicable. The gas attendant. Was a Condescending asshole. As a black man I have never felt so belittled in my life. All there items are overpriced and their customer services sucks even worse read more

Went in to get gas, after having car trouble , woman came out to my car and told me if I was done getting gas to leave , was looking for an address on my phone, and WAS going to wash my windshield , what a rude woman , and they had not one other customer in the parking lot or store !! Rude Rude Rude read more

Today is July 19th 2022, and I received an email from my bank 45 min after leaving the gas station (and putting about $60 worth of gas in), stating that my card was declined $150 at Westmart in Carlsbad 4990 Avenida Encinas 92008. I called my bank immediately and they said someone put in the wrong Pin #, and that there is most likely a Skimmer attached to the card slot of the pump I used. I tried to call Westmart but no answer. I don't live local so this is a heads up to anyone who uses this gas station! Maybe you can pass on the word. read more

West Mart - Screenshot - Gas Stations Near Me - Carlsbad, California

This is a very clean gas station with a convenience store , everything here is in order. Pleasing to the eyes because it's very neat. Staffs are very friendly. West Mart is situated in a very nice area. And there are also restaurants in the area. It's also close to the freeway I-5 . And if I am in the area I will definitely come back here to get gas. I strongly recommend this to everyone. read more

West Mart - Gas Stations Near Me - Carlsbad, California

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I was using the restroom and the cashier said I was taking too long and kicked me out. She was being very disrespectful and called the cops when I was just using the restroom. I was putting gas and came from out of town so I had to use the bathroom. I highly recommend not to come here, terrible customer service 2/11 around 8pm. read more

Weird setup as it's part of the West company (West Steakhouse and West Bistro) ??? I use to frequent this station a lot as it was on my way home from my beach runs. Now that I don't get to the beach as often nowadays, i rarely come here. This station has never been packed. It's clean, safe and has lots of pumps. A plus is that it's located right off the 5 freeway on the west side of Cannon Road. During this visit, I had to gas up the loaner. Pulled right up, got my gas and left all within 5 mins. Convenient... read more

So...is it weird to have a favorite gas station? I think it might be, but this is mine! :) Food & Drink: There is a pretty large snack shop here for a gas station. They have a wide variety of healthy snacks in addition to the usual candy bars and soft drinks. Price: The price is average for a gas station in the area. Decor: I am not sure exactly what it is about this place, but I feel kinda special when I go here. I think because it is a nice place, it's well lit and the ground is covered with pavers instead of just asphalt. It just really doesn't feel like a gas station at all. Location: West Mart is located just west of the 5 Freeway at the Cannon Exit. It is located next to the West Cafe and West Steakhouse which I have heard are very good, but have yet to visit. If your going outlet shopping for the day or just purchased a new car you can stop here before you head to your next destination. read more

West Mart - Gas Stations Near Me - Carlsbad, California

I don't typically review gas stations. After all, they're gas stations and there typically isn't much variance. This one gets a shout out for several reasons. Location is very convenient to I-5. The access the the station itself is easy and the lot is larger than most of the ultra tight commercial real estate you find in SoCal. If you're driving a larger vehicle, towing or in an RV there is ample space for maneuvering.The store has a nice diversity of snacks and even some healthy stuff. The bathroom is clean and has been attended to. This may sound basic but it's actually uncommon as many who travel have probably noticed. There's a propane filling area that is also readily accessible. The only drawback is that staffing often doesn't allow anyone to service propane needs. I had to come three times and actually called prior to coming to make sure someone would be able to accommodate me for a refill. I'll pull back one star for that but otherwise this station is highly recommended. read more

I don't review many gas stations. But I commute up and down the 5 often and make it my routine to stop here for drinks, snacks, gas etc. The women working in the store are very friendly and the place is always immaculate. Thanks for keeping this place up so nicely West Mart. read more

I have dined at West Steakhouse and Bistro West many times, and West Mart is one of my go-to gas stations in the area. I think the West Mart convenience store is the best around - they have everything I need, the place feels clean, welcoming and safe, and the employees are always really nice. I also love the egg salad sandwiches on wheat in the sandwich case. I get my lottery tix here too. I also like the tv's feature weather and news while I fill up. Wait a second, am I really reviewing a gas station? I agree with one of the prior reviewers - reviewing a gas station feels weird, but I do think West Mart is the best around. When West Mart first opened, they priced their gasoline very low relative to the competition. In my experience, the Shell station one block South seems to have consistently better pricing. I come to West Mart now for the C-store and when I'm about to head North on the 5, but I watch the pricing and West Mart is free to win back my "everyday" gas business - all they have to do is be at or closer to the lowest price! read more

What kind of gas station literally runs out of gas or doesn't plan ahead of time to maintain their pumps. Rolled up this morning needing a quick fill-up, ended up switching pumps three times to be told that they were "shutting down the pumps". Huh, do you think someone could have made sure that didn't happen to start off with. I was late to work, thanks for that. read more

trashy place. do not even go here. i've never experienced such a rude encounter as a customer that's actually purchasing items. the lady that's cleaning the bathroom needs to go back to high school and get her diploma and actually make a living wage. read more

I stopped here on my way out of town I bought a water the price said 3.09 at the register I ended up paying 3.59 I let her know that the price of the water was 3.09 I was just curious on how it went up if crv is only .10 and there's no tax. She said that's just the price. Lol So I said no that's not right she said it was. But didn't want to come behind the register and look at the actual price so I went and ripped the price off of the display so she could see. Well that pissed Silvia off !! Then she told me to move aside she had customer I said No get your manager then she told me to go to the back and get the manager lol. Wtf This woman is crazy. She opened the register and gave me my .40 cents back by this time I was upset !! And so was she. The supervisor Lilly finally came from the back and told me she was sorry blah blah not her fault YADa yada. My point is if they are overcharging me then they are overcharging everyone and .40 time a minimum of 100 customers is $40. Absolutely hands down worst experience in my life at in a gas station . read more

Usually the cheapest place to buy gas with a debit or credit card. ATM inside, propane fills, beer & wine, drinks, snacks, great service too! read more

Horrible service. We bought a pack of (overpriced) candy here when we stopped while traveling to refuel. We ate a couple candies and realized they were no good right away. Walked right back inside with receipt and the whole pack of candy and the counter employee refused to give a refund or exchange, telling us the package was open. Well duh. That's why we know know the candy is bad, because we opened it and tried some. Then she shook some out into her hand, ate it, (ew) and said it tasted fine to her and she would not give us a refund. You expect us to eat it after all that? Horrible customer service, especially over something so small. We're never coming back here. Oh, and by the way we are doing a charge back through our credit card company. See ya later losers. Maybe you should've spent a little less money on making the building all pretty and a little more on training your employees. read more