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    West Memorial Family Practice

    2.3 (4 reviews)

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    Iyad Radwan - Dr. IYAD RADWAN photo#0

    Iyad Radwan

    4.0(8 reviews)
    0.4 mi

    Dr. Radwan is a great doctor who knows how to listen and understand patients. he gives the patient…read moreall the time they need. he is very knowledgeable and very helpful. also he has wonderful staff who are willing to help and support the patients.

    I came in from people referring this place, I did full body laser & let me start off…read moreService sucks, they're rude facts. You'll run into nice people working but as a whole they don't care for you. The machine turned out to be a old machine, words from a former employee that left this scam. Not one hair actually got removed by the hair removal. I went thru all that pain & money for not one inch of it to disappear. I was on my 6th treatment & had to reschedule they said they'd call me back...never did when I call the line is disconnected & that is not that first time that happened! They've never called back & I. D.o.n.t even want to go back to something so horrible. It's just crazy, they took my money knowing I have one more apt and 2touch ups & don't even care to call their guests or follow up or answer the phone. If you're actually looking for hair removal this is not the place! I highly don't recommend! Lastly the tech doing the hair removal was horrible, rude & in a rush constantly. I'm paying for full body, if I say what about my stomach or chest she'd get upset as if it's too much for her....I'm paying for it. What is you're issue, I have no clue. But I'll never be returning. It honestly sucks really bad that nothing worked and I had high hopes esp Bc I'm a bride and did this as a bridal "getting ready treatment" Thank you management for honesty not giving a damn. It shows a lot with you're team!

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    Iyad Radwan - Diagnostic Cardiovascular & Thoracic Surgery. Primary Care Plus

    Diagnostic Cardiovascular & Thoracic Surgery. Primary Care Plus

    Iyad Radwan
    Iyad Radwan

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    Village Medical - The patient that tried to attack me and the police came.

    Village Medical

    2.0(102 reviews)
    0.8 mi

    Yah it's a fancy building but you think the lobbies would be a bit more comfortable if they're…read moreplanning to make people wait around for so long after their appointment time. Not sure if the doctor had some issues with a patient and ran over or if admin just can't book properly but it's a little ridiculous. Consider the patient checks themselves in and can even process their own payment, I don't really understand how complicated the remaining admin work has to be... however, they're unable to give updates or estimates so you can end up waiting up to an hour or so past your actual appointment time. Like I've renewed my Drivers License in a short turn around time. It could be that earlier appointment had arrived late as I did see admin staff letting patients check in well past their actual appointment time. Again, that's something the office staff should be able to monitor a bit more responsively. I might would recommend arriving about 30 minutes late if you don't want to wait around cuz they'll let you in anyway and then you won't have to wait. Also, don't any of your paperwork online or on your phone. The receptionist doesn't check their systems so you'll apparently just sit around until you finally get up to ask if the doctor is ever going to call you back. Redeeming quality of the shop being one staff member, I think Tiffany was her name. She caught me in the lobby thinking I was on the way out... when I told her I hadn't been back yet, she promptly fixed that issue. I was with a doctor within ten minutes from that.

    I have been a patient of Village Medical for over 25 years and patient of Dr Lee Edwards for at…read moreleast 10 years. I have really liked having Dr Edwards as my Doctor. I tried to reschedule my appointment with her last week after the automated system sent me a message that my current August appt with her was cancelled. When I called to re-schedule I was informed she was no longer with Village Medical. I asked where she had moved to and was given no info. I have sent messages in Patient Portal. No responses. Normally a letter or notification is sent out if a MD is leaving a Practice. I reached out to the Practice Manager and left 2 messages. No response. I spoke to someone in the Call Center today to ask what was going on that none of my messages were being returned. Come to find out the Call Center and Billing & Insurance Center is now located in Central America which is why everyone who answers the phone has a heavy foreign accent that is barely audible unless you are Hispanic. I think this is so unprofessional that there has been no communication to her long standing patients or all of her patients for that matter that she was leaving the practice and what my choices were for having a physician take over my records. It is terrible that Dr Edwards is gone, she was a great female Doctor and I will miss her terribly. I am so disgusted with how Village Medical has handled this that there is no reason for me to stay with them as a patient. Dr Edwards is gone so I will look elsewhere for a new MD. It is also ridiculous that when you call into the office all calls are being routed to a Call Center in Central America instead of someone local here in Houston, Tx taking my calls. To say I am appalled by all this is putting it lightly. Dr Edwards and her Nurse Heather were always so good to me and I felt well taken of by them. I'm unbelievably disappointed.... I started with Village Medical in 1998 and I'm now 69 years old. Changing PCP's will not be easy but Village Family Practice is not comparable to how it use to be. Such a shame....

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    Village Medical
    Village Medical
    Village Medical

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    West Memorial Family Practice - familydr - Updated June 2026

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