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    West Michigan Waterproofing

    4.0 (4 reviews)
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    Services - West Michigan Waterproofing

    Foundation repair

    Moisture control installation

    Moisture control repair

    2 More Services

    Waterproofing installation

    Waterproofing repair

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    Ayers Basement Systems

    Ayers Basement Systems

    1.8
    (5 reviews)

    Had an inspection and quote for foundation repairs in Jackson, Michigan conducted by Adam. He…read morewas prompt, polite, knowledgeable and provided detailed understandable information. I rate him and this business as 5/5 Stars!! I would highly recommend this awesome company!

    Arranged to have specialist coordinate service with other construction work being done at my house…read more They said coordinating would be no problem. Then, each person I speak to tells me it's not their job, they don't usually do that, they spoke with the contractor but they're not in charge of scheduling so they can't set anything up. Not a single person had the same story. The specialist called my contractor and I liars when relayed what the scheduler told me. She was the one with the most consistent story. Once I told the. I was going to cancel service because I didn't feel safe with this specialist in my home, I had to speak with yet another department. They told me it would take a week to cancel all the parts of the job, which took 24 hours to initiate. It's now been 10 days, the last update was that it's "processing" and they stopped responding to me last week. The new company that I had out reviewed the plan and said it was a good thing I didn't go through with it. The 2 piers they wanted to use to fix my foundation isn't enough to pass code. I am one of several clients the new company has had switch from Ayers who were presented with a bait and switch proposal. Save yourself. Don't use.

    EverDry Waterproofing

    EverDry Waterproofing

    2.2
    (10 reviews)

    Our house had this system in it when we moved in 5 years ago. They have been responsive and…read morecourteous. And I have to tell you, I've had a house with seepage issues in the past and I love hearing my sump pumps run with the snow melt and rain we've had. We have a useable basement. Two thumbs up!

    Note to self (Read more reviews) My experience with everdry has been anything but satisfactory…read more Great pre-sale talk and in theory the program sounds doable. In reality, for the salesman who doesn't have to do the actual work, "nothing is impossible". My everdry system was installed in the fall of '22. In '23 they were back out to fix the issue. The issue was, I had the same leak in the same spot as before. After some tweaks to the installed system I felt better. Alas, it was apparently just that '24 being dry enough. A couple more times in '25 they returned for the same leak. And so far in '26 a visit after a Jan, Apr, Jun leak (yep, same one). I did a follow up call this morning as I hadn't received any status/update of the workorder they were going to place on Monday. Today I was told July 23 was next available appt. I told them this was entirely unacceptable and they countered with, if we have an opening we can try to move you up. Just a suggestion from an unsatisfied customer, hire more help. 20K and 3 years of warranty payments to still have the same issue. This warranty with these results seem almost scam-ish. I'm not sure how anyone involved can think this is OK. With the number of failures they have, perhaps less sales and new install teams and more to actually follow behind and continue existing projects to a successful completion. My latest workorder on Monday was to also include some contact from someone in management to discuss "the customers" frustration with their inability to actually keep water outside. I assumed the basic premise of what they do. But so far it feels more like (N)everdry. Some of the work crews have been very solid and I appreciate their efforts. Even though the results haven't been good. Based on my experience, I can't recommend everydry. I'd go as far as to recommend anyone with a water problem shop around. Based on my last 3+ years you almost assuredly could not do worse. If management actually reads these or care to defend/explain what the issue may be, please contact me.

    West Michigan Waterproofing - waterproofing - Updated July 2026

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