Phil runs a great shop. Up front and honest…read more Takes you right away when he can. Genuinely good people.

It's not often that you find an auto repair shop that you can trust completely. Thankfully I was…read morelucky enough to go to Silverado over 5 years ago and since that first time I would wouldn't consider going anywhere else, regardless of what I needed. Whatever it is, they go it covered. Bo and his staff are extremely skilled, dependable and most importantly .. HONEST ! I grew up as an auto mechanic, but now that I'm in my 60's, I don't have the same abilities or the knowledge on the cars nowadays. But one thing I do know is when someone knows what they are doing and aren't trying to "sell" you things you don't need. Bo and his staff know what they are doing and are not sellers .. they're fixers !! I couldn't give this establishment a higher recommendation. Dominick Brunone Harbor Isle NY

Very profesional. Needed an inspection and they took care of me in a timely manner. Have used them…read morefor general service in the past and have been very satisfied with their work.

I went there in August 2024 to have my brakes done. Never felt like they were done properly…read more October 1924 every time I stepped on my brakes, the car shook uncontrollably. I finally in January, went to another mechanic who said they were the worst cheapest brakes that could be put on a car. When the mechanic took them off The rotors were all rusted and corroded. They said they were never done. The rotors were never changed. I paid a lot of money and after two months, I had to redo them. This place is a rip off. They charge you a ton of money and put junk parts on your car, and they charge a ton of money for parts. They didn't even replace. Stay clear. Bad bad Business

I should've done a review on them a few months ago. This is the first time I've ever had to take…read morecare of a car myself and I ended up buying an older car and the work that they did on this was so good and the price was very competitive and I'm just so so pleased! I feel comfortable going back here. As a woman alone, it's a little scary to take care of a car and be dealing with all kinds of people that can certainly rip you off easily cause I've already been ripped off by a Bellmore. Mechanic that I've gone to for years.! I feel as that when I went to my regular place in Bellmore that he was trustworthy, but I found out not so much when I really needed the help! So glad I found Gus's and everyone in the office is so pleasant to deal with! I recommend them highly

Problems with getting what you pay for, nit needing what they sell you, and poor workmanship. In…read morethe most recent visit in early January 2025 Gus told me that I needed new brakes. He had replaced the brakes and worked on two rotors in past years as well. This time, because I do very little driving and had the brakes replaced the year before at Lexus of Freeport, I decided to get a second opinion at Mavis ( something I do not usually do). Mavis took off the rim to Inspect my brakes and said that I did Not need them at all. I called Gus and was told he never actually looked at the brakes, he had never removed to cover to see. Yet they scheduled an appointment for me to replace the brakes. Also, the windshield wiper they put on in January 2025 does not touch the glass - so that's not working. I put my trust in Gus Auto shop and wonder if the previous work all these years was substandard & not needed. For example, I also had changed the oil and the car did not feel like the oil was changed. Probably the car engine is damaged because another customer has the same complaint. - I asked for Mobile 1 & I felt at the time that I did not get that oil or possibly no new oil. So although he and the office staff are nice to me I no longer trust what's happening there. Too bad!

Honest, reliable local auto repair--fair pricing, skilled mechanics, and service you can trust…read moreevery visit.

Poor service and exorbitant fees. Had our AC repaired and not even a few months and it's not…read moreworking again. Not going back for sure.

5+ stars all around!! I am not one to ever leave reviews for places. I think I've left one or two…read morein my entire life, but Friendly's deserves recognition. This a place where everyone is actually friendly. They do not try to charge you for unnecessary things, which is another A+ in my book! As a female, this has been my greatest concern in an auto shop. They do their best to keep your bill to a minimum. I have even suggested things I thought I might need done and was told that I did not need them. Shout out to Austin and Rob for always taking great care of me. I actually moved out of the area a few years ago, and I still come back. I would recommend them to anyone needing their car done for almost anything!

Awesome service, fast and friendly Highly recommend this…read moreshop, we've been coming here for years. recommend to my family and friends ! Rob's the best !

Excellent, professional work, been going there over 20 years. Bobby and Andy run a great businessread more

Bobby is always efficient and reasonably priced. he speaks to you like you are an adult and runs…read morea shop you can trust, something to be valued in the business.

I brought my car in because my check engine light was on and I needed my annual New York inspection…read moredone. Definitely new owners here. His name is James; he was honest and explained everything that was going on. I have a 2014 Jeep Patriot with 130,000 miles. They still took good care of my car, and when it was all done, the charge was extremely reasonable. I would recommend anyone to this shop. Even more if you are a woman, there was no mansplanning, and the value and quality of service was impeccable. Thank you, West End Automotive!

The guy Bobby at the front desk is not knowledgeable about repairs but very knowledgeable about…read moreovercharging. The parts needed to do my repair were exorbitantly marked up to say the lease. He marked up by 100 to 200 % on every part. After trying to charge me $1000 extra. My original quote was $2850, when I went to pick it up the cost rose to $3950. He lied to me and told me that I needed a water pump which was actually included in the original repair quote. Anyway I could go on slating this garage but I don't want to bore you good people reading this. I will not be going back and I surely do not recommend anybody bring their car here. Oh one last thing. After I paid the repair cost I left the garage and guess what ! The engine light came on. I went straight back and they cleared some codes. Left a second time only for the codes to return with the same issues. I actually looked up the codes myself and showed them what was wrong from a YouTube video. They had reassembled the engine incorrectly and my YouTube video helped them correct the problem on my 3rd visit back. GO FIGURE how these guys have happy customers is just beyond me.

Only place to go, honest and loyal guys. Andy and Bobby are the best. Great team, traits worthy…read moreand reliable. They're the real deal, so what's right for you, not like the other mechanics out there. Solid team, would 1000% recommend

Excellent service and more importantly terrific work. We have brought several of our vehicles to…read morethem ranging from small dings to recent accident and Adam walked us through the process. His work has always been top notch. I highly recommend them.

They are fast workers and did a great job when I visited on Monday after Queens decided it would be…read morea great idea to cut the concrete around a sharp manhole, puncturing my tire after only having it less than 2 years. I would definitely return here and recommend this place to others.

Last year I went to my car's dealership for a brake quote which they gave me and said they should…read moreit should be done soon. I left and went to Wonderama for a quote. Not only was it more than $500 cheaper, they said the job could wait. I checked periodically, and 3 months later I finally had my front and back brakes replaced at a great price. Today, (Monday morning), I woke up to my car headlights being on and could not turn them off. I attempted to get the car into my dealership (8:30 call to service department, left message and then drove over to dealership at 10:15) but they were so busy and could not give me an appointment until Thursday morning. I drove over to Wonderama. I didn't have to wait too long. They got the lights off and ordered a part which they should have tomorrow to fix the problem. Ed, the owner is delightful to work with as are his employees who are all knowledgeable and kind. Make sure you check this place out for all your car service needs. I don't expect to be using my car's dealership for any more repairs