I called their corporate office for the 4th time yesterday requesting that someone call me…read moreregarding their Town Madison community.  (Which I live in) I've spoken to Madeline (at their office in Opelika) on four different occasions requesting that someone from Stone Martin call me.  To date I have not heard from anybody. Below are neighborhood issues: - Runoff/stormwater drains being blocked (No silt fencing on any of your lots) - Streets are a mess - "sweeper" is no longer running in the neighborhood - Lots are a complete mess - See Pics - My lot has had continuous issues with your trades using my water and power after we moved in/closed - Mud being tracked all over my property by your trades (see pics) - Lack of communication on unfinished lots and estimated completion dates (we were told that they would be completed by  May/June when we signed a contract on December 11, 2021...BTW-  Lot's 16-19 were all "dried in" at that time) - General condition of Stone Martin lots  - Lack of Trade Management and accountability

We have had the worst experience with STONE MARTIN. The worst with your company. This is our second…read morehome we've had built and this by far is the worst company to work with. We have a swamp in the back yard and they basically refuse to fix the issue. They repeatedly had us walk the plot to make sure the land was what we wanted. The land was flat and had zero drainage issues. We came in rain, sun, and other weather conditions. The land was fine. Once the home was built our yard was not flat. It was sloped and can not be used. When it rains a river is in the back yard and NEVER drains. It will lower but never goes away. We placed our fence 12 feet above property line to avoid water and it still rises into the middle of the yard. The standing water has caused snakes, bugs and other creatures to come into the property. It's a health hazard. We in turn have drain flies in our house in the 100s everyday. Stone Martin told me to get a fly strip. I've hired and fired 3 pest companies only to learn it's the landscape and home builder. There landscapers also didn't sod the front yard and only did half. They planted buses that died. Upon digging the bushes up there was rock and trash all in the ground. We've spent hundreds trying to correct all the problems they won't and still have many issues. Corporate will not respond to us. The warranty company says they will get around to it and we've had appointments and no one has showed up. The warranty company is at a loss of what to do. I would never build with Stone Martin again. I should've went with another home builder. The homes in this neighborhood are on flat land with great landscaping. I'm sure they haven't had to repay for issues the company didn't and won't fix. It's a shame to have these issues in a 400k plus home. Ridiculous!! All of this was stated before closing and they stated it would all be fixed and corrected. Our next step will be a lawyer. Edit:: We've spent 1000s correcting bug, landscaping, and buying new bushes. It's still not totally fixed. We are a military family and my husband is a disabled veteran. Due to them not fixing the issues we've both been in the yard for hours on end. In no way should he be treated so unfairly. This was suppose to be our forever home.

Set up a quote for military spouses disability needs. He came in, said he'd have a quote done…read more Ultimately blew off job and was unprofessional.

I contacted Daniel at Southern Pine Properties through the Home Depot referral program to do…read moreextensive repairs to our 18 year old deck. He quickly responded and came out to talk with us about the repairs that it would need. Within a few days he emailed a quote outlining the demolition, labor and materials costs for composite vs wood decking. The quote was detailed, yet easy to understand and thorough. Due to a family emergency on our part we were not able to schedule the repair immediately, but when we were ready he got us on his schedule within a couple of weeks. Stephen, his partner, led the crew, as they basically rebuilt the deck in a couple of days. Throughout the process Daniel and Stephen both kept me informed and answered my questions. The entire crew was very polite and respectful of our property. The worksite was left perfectly clean and the deck looks great!!! I HIGHLY recommend Southern Pine Properties!!