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    West River RV Services

    5.0 (3 reviews)
    Open 8:00 am - 5:00 pm

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    Response time

    4 hours

    Response rate

    100%

    Services - West River RV Services

    RV repair

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    Marty's Mobile RV Repair

    Marty's Mobile RV Repair

    (3 reviews)

    We had Marty come out to where we were staying In Spearfish to repair our bedroom slide and he was…read moreable to fix it. We did have to have him come out to do a minor adjustment, which he did at no charge since he offers a 60 day warranty on his labor. We would definitely recommend him. He is a veteran and gives a discount if you are too.

    We lost power in our RV - asked the campground for local RV technicians as we couldn't leave the RV…read morefor touristing and leaving the dog behind and all our appliances wouldn't work (full fridge and freezer were a major concern due to food loss). We called several RV technicians that the campground recommended and they couldn't get to us right away - one even quoted us an emergency flat rate of $350 to make an emergency trip + $395/hour (1 hour minimum) to diagnose and repair the problem, they would've shown up 8 hours later. While we were calling RV techs, we had left a VM for Marty's Mobile RV Repair and he called back while we were calling around - he was driving around the campground looking for us! He was there within 20 minutes of our call looking for us and he was totally prepared to diagnose and fix the problem right away! He spent a couple of hours chasing our power failure and he found it and fixed it before we had major problems with the month's worth of food in the freezer. He also worked with my husband for repair tips on the various fuses that were involved in the diagnostic process and solved the problem. We were in week 1 of a 4 week trip and he was amazing, responsive and super friendly. Add to that he was incredibly reasonable price-wise and also gave us some touristing tips for things to see on our travels. THANK YOU, Marty - you are the best and we truly appreciated all your help!

    Mid-States Campers Rvs & Powersports

    Mid-States Campers Rvs & Powersports

    (3 reviews)

    We needed some work done on our motorhome while staying in Spearfish. We started communicating…read morewith several dealerships in the area by email. This was the only one that eventually accomplished scheduling our appointment. But we did have to call them a couple of times to keep the communication going. This dealership also offered an overnight site with electric (and a few with water) as our repairs was expected to take two days. There were a couple of issues with the site. First, we called on Saturday to confirm there would be a site available for our Sunday arrival. The dealership didn't show us on the schedule for repairs but they cleared a site for us. However they couldn't guarantee the spot would still be open when we arrived as they are closed on Sunday. Only a few of the sites could reach the limited number of water connections. The electric service was only 30 AMP. Many of the sites seemed to used by unoccupied RV's. So don't rely on there being a site for use by patrons getting service done. As for the repairs/service, they accomplished the required repairs/service as promised. They kept us informed of the progress. They even had some other parts in stock so we were able to get on the road a day early. We would return to them for repairs/service if ever in the area again.

    Great service, great people. Not only was the staff friendly they were more than helpful and they…read moredidn't charge us for their time. Very knowledgable & did I mention friendly? Definitely recommend.

    Camping World - Summerset

    Camping World - Summerset

    (44 reviews)

    Under different circumstances, I would definitely have chosen a different dealership…read more 1. During the selection, of campers I had to pry answers out of the sales rep. Most of the time his response was I don't know. I'll have to get back with you. Clue #1. 2. While considering the purchase, the sales rep never called to see if I had any lingering question or concerns. 3. After weighing my options and was in the finance office, the F&I representative didn't listen to options I wanted. He just kept pushing his Good Sam crap. He also failed to notate the monthly timeframe I needed to make the payments. 4. The "orientation" for the camper focused more on the amenities of the camper more than the necessities. That worked out well setting it up for the first time. SMH 5. Post sale contact has been none. As for Keystone 1. Their quality control is absent at the factory. Door frames are not plumb. So now I'll have to go and get them right myself. The paint around the toy hauler ramp wasn't primed prior to painting. Now the paint is flaking off and rust is visible on the bare metal. 2. 30 days into ownership, and I have a laundry list of warranty items. The confidence I have in Camping World makes me just want to hire somebody that is independent just to avoid darkening their doors ever again. Under different circumstances where I wasn't under the time constraints I was under at the time, I would've walked away. But the fog of stress drowns out the warnings of our common sense. To sum up, if you're looking to buy an RV, avoid Camping World like the plague. Lazy and unprofessional would provide an accurate opinion of a majority of the people I dealt with. And after posting this, I read some of the other reviews. My feeling is confirmed by the blanket CS team response which is probably AI generated.

    Arrogant asshole lady up front. Good luck getting any answer other than that's not my job. The…read moreplace is going to go out of business very soon. Terrible customer service and experience. Zero and I mean zerooooooooooi stars.

    West River RV Services - rvrepair - Updated June 2026

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