The only show in town! They have a large inventory of…read moreservice and repair parts, kept me going during our stay in SD.

Don't even waste your time going elsewhere. Quality campers and great staff (very smalltown like).read more

After waiting a month and no show to get my hot water heater going, I called Tom at Black Hills Rv…read moreservice. Tom came by that night and back again 3 days later. He fixed my hot water heater and the stabilizing jacks. Very professional and saved me money. I have to say I will always have Tom doing repairs when I need them. Five stars

Outstanding Service by a local shop" - A well known national chain RV Dealer referred us to Big Tex…read morebecause the quality of their work to replace a vent cover. The friendly staff quickly made the unscheduled repair and was charged a reasonable price that was more than fair. Highly recommended!

Great guys, great work! Replaced a black tank valve and fixed the support leg on my awning. Fast…read moreand efficient!

Went to get generator repaired, next day the generator stopped working. When to another repair…read moreshop, turns out they charged me to replace a fuel pump that was never replaced.

We were passing through and had storm damage to out motorhome while visiting Badlands National park…read more70mph winds. I called Jeff at Mid-West. He got us in the next day on our way to Mount Rushmore. 9AM they started work to replace the topper on our slide. Gave us a military discount. Work weas great got treated like a steady customer even though they new we were from Maryland and likely never to see us again. Nief ( a retired Chief Petty Officer like me and Jeff were great so were the mecanics. You can't go wrong at this place.

We had a great experience with Mid-West. Our thermostat went bonkers on a road trip and our unit…read morewas blowing out hot air. The folks at Midwest were nice and very helpful. Thank you Tyler. We had called a few places before Mid-West and no one wanted to be bothered trying to help. (Looking at you Happy Jack in Mitchell.)

I'm just picking my hail mice infected camper. Jacks have been so awesome to work with. Francis…read moreis repair service was so helpful. If you are traveling and need services I would highly recommend Jack's.

2022 (new) camper delivered end of April 2025 we have a 2 yr warranty n not sure what good it is/…read morethe salesman, owner, staff have been no help / we had contact June 2 saying our fridge was at 60 degrees/ threw food out / 2 service techs, calls 2 Jacks calls to Jayco and aug 19 still without a fridge/ can't take the techs word or picture /so fed up / we never got a working remote at delivery almost 4 months later Jack's still has not gotten us one/ the fireplace timer doesn't work was suppose 2 get us another one/ drawers that dont close /slide out tears / calls go unreturned documents not submitted 4 warranty/ wouldn't recommend this place to anyone/ and our bank had to call multiple times because our title was not received in a timely manner /they get your $ and your left 2 take care of issues with the camper yourself/ they also called on our behalf to the dealership with all the issues n not handling them

We needed some work done on our motorhome while staying in Spearfish. We started communicating…read morewith several dealerships in the area by email. This was the only one that eventually accomplished scheduling our appointment. But we did have to call them a couple of times to keep the communication going. This dealership also offered an overnight site with electric (and a few with water) as our repairs was expected to take two days. There were a couple of issues with the site. First, we called on Saturday to confirm there would be a site available for our Sunday arrival. The dealership didn't show us on the schedule for repairs but they cleared a site for us. However they couldn't guarantee the spot would still be open when we arrived as they are closed on Sunday. Only a few of the sites could reach the limited number of water connections. The electric service was only 30 AMP. Many of the sites seemed to used by unoccupied RV's. So don't rely on there being a site for use by patrons getting service done. As for the repairs/service, they accomplished the required repairs/service as promised. They kept us informed of the progress. They even had some other parts in stock so we were able to get on the road a day early. We would return to them for repairs/service if ever in the area again.

Great service, great people. Not only was the staff friendly they were more than helpful and they…read moredidn't charge us for their time. Very knowledgable & did I mention friendly? Definitely recommend.